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Best Computer Repair Shops in North Adams, MA (2026)

7 computer repair shops ranked by IFR ScoreUpdated 0 paid placements in this rankingHow we rank →

The short answer

  1. 1

    Best overall in North Adams: BerkSites - IT Solutions & Website Design, IFR Score 62/100; 4.9★ from 16 Google reviews.

  2. 4

    Most-reviewed: Mad Macs, inc, 93 Google reviews at 4.4★, the most of 7 ranked; ranked #4.

Rankings can't be bought. IT providers can't pay to change their rank or score. How we rank

7 North Adams computer repair shops are ranked here by IFR Score, from nine published factors. 2 open Saturdays, based on posted hours. The median Google rating is 4.9★ across 7 rated IT firms.

Most of this list also appears on the Computer repair shops in Pittsfield ranking. See Computer repair shops in Pittsfield

Top 7 computer repair shops in North Adams at a glance

Ranked by IFR Score from public data. Sponsored placements are labelled and never change the order.

Top 7 computer repair shops in North Adams at a glance
RankBusinessIFR ScoreGoogle ratingBased inHoursBest for
1BerkSites - IT Solutions & Website Design624.9★ (16)North Adams—Overall
2The Computer Bug614.4★ (21)North AdamsSat—
3PC Guyz614.9★ (63)Pittsfield, 19 mi awaySat—
4Mad Macs, inc604.4★ (93)Pittsfield, 17 mi away—Most reviews
5DB Consulting525.0★ (8)Pittsfield, 18 mi away——
6Bug Busters Computer Services464.5★ (6)Pittsfield, 18 mi away——
7Independent Connections415.0★ (3)Pittsfield, 19 mi away——

The 7 best computer repair shops in North Adams, ranked

Ordered by IFR Score, a 0–100 score from nine published factors. Paid placement never changes the order.

Ranked by IFR Score from public data. Sponsored placements are labelled and never change the order.

  2. #2 The Computer Bug

    Based in North Adams

    61/100IFR Score

    Ranked #2 because of its Google rating and service focus: 4.4★ from 21 Google reviews, listed on Google as “Computer repair service”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.4★ from 21 Google reviews
    Hours
    Mon–Fri 9 AM–5 PM · Sat 10 AM–4 PM · Sun closed
    Address
    60 Roberts Dr #106, North Adams, MA 01247
    View profile for The Computer Bug(413) 662-2776

  3. #3 PC Guyz

    Based in Pittsfield, 19 mi away

    61/100IFR Score

    Ranked #3 because of its Google rating and service focus: 4.9★ from 63 Google reviews, listed on Google as “Computer repair service”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.9★ from 63 Google reviews
    Hours
    Mon–Fri 10 AM–5 PM · Sat 10 AM–1 PM · Sun closed
    Address
    123 Elm St Unit 2, Pittsfield, MA 01201
    View profile for PC Guyz(413) 464-9144

  4. #4 Mad Macs, inc

    Based in Pittsfield, 17 mi away

    60/100IFR Score

    Ranked #4 because of its Google rating and review volume: 4.4★ from 93 Google reviews, the most in North Adams.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.4★ from 93 Google reviews
    Hours
    Mon–Fri 10 AM–5 PM · Sat–Sun closed
    Address
    Allendale Shopping Center 5 Cheshire Road Underground, #101, Pittsfield, MA 01201
    View profile for Mad Macs, inc(413) 445-5858

  5. #5 DB Consulting

    Based in Pittsfield, 18 mi away

    52/100IFR Score

    Ranked #5 because of its Google rating and service focus: 5.0★ from 8 Google reviews, listed on Google as “Computer repair service”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 8 Google reviews
    Hours
    Mon–Fri 8:30 AM–5 PM · Sat–Sun closed
    Address
    1450 East St, Pittsfield, MA 01201
    View profile for DB Consulting(413) 997-2369

  6. #6 Bug Busters Computer Services

    Based in Pittsfield, 18 mi away

    46/100IFR Score

    Ranked #6 because of its Google rating and service focus: 4.5★ from 6 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.5★ from 6 Google reviews
    Hours
    Mon–Fri 8:30 AM–4 PM · Sat–Sun closed
    Address
    1440 East St Ste 1, Pittsfield, MA 01201
    View profile for Bug Busters Computer Services(413) 496-8272

  7. #7 Independent Connections

    Based in Pittsfield, 19 mi away

    41/100IFR Score

    Ranked #7 because of its Google rating and service focus: 5.0★ from 3 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 3 Google reviews
    Hours
    Mon–Fri 8 AM–5 PM · Sat–Sun closed
    Address
    579 Fenn St, Pittsfield, MA 01201
    View profile for Independent Connections(413) 997-4357

How we ranked North Adams computer repair shops

We scored 7 North Adams computer repair shops on nine factors, weighted as shown. An IT firm is ranked when its service is confirmed and it has 3 or more Google reviews or a claimed profile. An IT firm with no Google reviews scores zero on rating, review volume and recency. Other unknown factors are left out, not counted as zero. Scores last refreshed November 9, 2026.

Paid placement never changes a rank or score. Sponsored businesses are paid, labelled, limited to 3 and shown above the ranking, outside it.

Read the full method: formula, sources and exclusions

IFR Score factors and weights
FactorWeightComputed fromIn North Adams data
Reputation25%Google star rating, adjusted for how many reviews back itMeasured
Review volume15%Number of Google reviews, compared with the most-reviewed IT firm on the listMeasured
Recency10%Share of reviews from the last 12 monthsNot yet collected
Availability5%Weekly open hours, Saturday, Sunday and 24/7 supportMeasured
Service focus15%How clearly the firm does this service (its Google category and name)Measured
Proximity5%Based in the city scores highest, less the farther away it isMeasured
Claimed profile10%The firm has claimed its IT Firms Ranked profile (free or paid earn the same)Measured
Partnered5%The firm links to IT Firms Ranked from its own website with our badge, checked periodicallyMeasured
Client reviews10%Verified client reviews collected by IT Firms Ranked: their rating and how many there areMeasured

How to choose a computer repair shop

  1. Ask for a written estimate and approve any extra work before it is done.
  2. Ask whether they come on site and whether they work on business systems as well as home computers.
  3. Check the warranty on parts and labour.
  4. Ask for two or three references from clients of your size and industry, and call them.
  5. Get the scope, response times and price in writing before you sign, including how you leave and get your data back.

Questions to ask a computer repair shop

  • Is the diagnosis free, and how much is the estimate likely to change?
  • Do you back up our data before the repair?
  • Do you offer on-site visits for businesses?
  • What warranty do you give on parts and labour?
  • How long will the repair take?

Terms explained

MSP (managed service provider)
A firm that runs a business’s IT for a recurring fee: monitoring, patching, help desk, backups and security tools.
Co-managed IT
An arrangement where an outside firm supports an in-house IT person or team, sharing tools and tasks.
Break-fix
IT support paid per incident or per hour, with no monthly agreement.
SLA (service-level agreement)
The contract terms for response and resolution times, uptime and support hours.
Help desk
The support line staff call or email for IT problems.
RMM
Remote monitoring and management software that lets an IT firm watch, patch and fix computers remotely.
vCIO
A virtual chief information officer: part-time IT strategy and budgeting from an outside firm.
MSSP
A managed security service provider: a firm that monitors and manages security tools around the clock.
EDR / MDR
Endpoint detection and response software, and the managed service of people watching its alerts (managed detection and response).
MFA
Multi-factor authentication: a second proof of identity, such as an app prompt, on top of a password.
Penetration test
An authorised, simulated attack on your systems to find weaknesses before criminals do.
SOC 2
An independent auditor’s report (AICPA standard) on a service provider’s security controls.

Computer repair shops in North Adams: frequently asked questions

Who is the best computer repair shop in North Adams?

By IFR Score, the highest-ranked computer repair shop in North Adams, MA is BerkSites - IT Solutions & Website Design with an IFR Score of 62/100. It has 4.9★ from 16 Google reviews. The Computer Bug (#2) and PC Guyz (#3) follow. We ranked 7 computer repair shops on nine factors, last updated November 9, 2026.

How many computer repair shops are there in North Adams?

ITFirmsRanked ranks 7 computer repair shops serving North Adams, MA. 2 of them are based in North Adams; the rest serve it from nearby towns. Counts are as of November 2026.

Which computer repair shops in North Adams work on weekends?

2 of 7 ranked computer repair shops post Saturday hours. The highest-ranked open Saturdays are The Computer Bug (#2) and PC Guyz (#3). Posted hours are office hours; many firms also run an after-hours support line for contract clients.

What Google rating do North Adams computer repair shops have?

The median Google rating among 7 rated computer repair shops in North Adams is 4.9★, with a median of 16 reviews. Mad Macs, inc has the most, 93 reviews, and ranks #4. We adjust ratings for review count, so a few five-star reviews cannot top the list.

How does ITFirmsRanked rank computer repair shops?

Each computer repair shop gets a 0–100 IFR Score from nine published factors, led by reputation (25%), review volume (15%), service focus (15%) and recency (10%). An IT firm with no Google reviews scores zero on rating, review volume and recency; other factors we cannot measure are left out. Only IT firms with a confirmed service and 3 or more reviews, or a claimed profile, are ranked.

Do computer repair shops outside North Adams count in this ranking?

Yes, if they are within 20 mi of the North Adams city center, our service radius for computer repair shops. Each listing shows where the IT firm is based and how far away it is. Proximity is 5% of the IFR Score, so a nearby IT firm gets a small edge.

Can computer repair shops pay to rank higher on ITFirmsRanked?

No. The IFR Score never reads payment status, and this ranking has 0 paid placements. Up to 3 Featured IT firms may appear above the list, labelled Sponsored and showing their honest rank.

What does a computer repair shop do?

Computer repair shops fix desktops, laptops and printers in store or on site: hardware repairs, upgrades, virus removal and setup. Many serve small offices as well as households.

How are computer repair shops in North Adams ranked?

By IFR Score: Google rating and review volume, recent reviews, opening hours, how clearly the firm does computer repair, distance, a claimed profile, our badge and verified client reviews. Sponsored placements never change the order.

Should a business use a computer repair shop or an IT provider?

A repair shop suits one-off fixes on a few computers. Once you rely on shared files, email, backups and security across several staff, an IT provider with a support agreement usually works out better.

Should we back up before a repair?

Yes, if the computer still starts. Repairs can involve replacing drives or reinstalling the system. Ask the shop whether it backs up data first and what it charges.

Update log for North Adams

  1. November 2026: IFR Scores recalculated for 7 computer repair shops serving North Adams.

More computer repair shops and North Adams pages