1. Introduction
IT Firms Ranked ("IT Firms Ranked," "we," "us," or "our") runs the website at https://www.itfirmsranked.com and its related services (the "Service"). This Privacy Policy explains what personal information we collect, how we use and share it, and the choices you have.
IT Firms Ranked is an independent directory of IT providers. We are not an IT provider.
2. Information we collect
2.1 Information you give us
- Requests: your name, email address, phone number, your city and the service of the page you sent the request from.
- Messages to us: what you write in our contact form or emails, with your name and email address.
- Reviews: your review, rating and the name you choose to show, and the email address we use to confirm it.
- Business accounts: for IT firms that claim a listing: contact details, business information, photos and logos, and billing details (card details are handled by Stripe, not stored by us).
2.2 Information collected automatically
When you use the Service we collect device and usage information such as IP address, browser and device type, pages visited, referring site and approximate location derived from the IP address. We count taps on a IT provider's phone number using a daily-changing anonymous visitor code; we do not route or record calls.
We use cookies needed to run the Service (for example, to keep you signed in) and analytics cookies from Google Analytics. Analytics do not load on pages with a request form. You can control cookies in your browser settings.
2.3 Information about IT firms
The directory is built from public information about IT firms, such as Google business listings. This can include the name of an owner or practitioner where it is part of the public record or the business listing.
3. How we use information
- to run the directory and calculate the IFR Score
- to deliver your request to the IT provider you chose or, if you chose none, to the IT providers holding a paid Sponsored placement on that page
- to answer your messages and run business accounts and billing
- to understand how the Service is used and improve it
- to prevent fraud and abuse, and to meet legal obligations
5. Data retention
We keep personal information only as long as we need it for the purposes above, including legal, accounting and reporting requirements. Request records are kept for as long as we need them to show delivery and handle disputes. Account data is kept while the account is active and for a reasonable time after.
6. Your rights and choices
You can ask to access, correct or delete the personal information we hold about you, and you can unsubscribe from any marketing email with the link in it. To make a request, write to hello@itfirmsranked.com. We may need to confirm your identity first. We will not treat you differently for using these rights.
Our Service does not currently respond to "Do Not Track" browser signals.
7. California and other US state rights
If you live in California, the California Consumer Privacy Act (as amended by the CPRA) gives you the right to know what personal information we collect, use and disclose; to delete and correct it; to opt out of its sale or sharing; and to limit the use of sensitive personal information.
We do not sell personal information for money. Sending your request to IT providers that pay for placements may count as "sharing" under California law; you may opt out by writing to hello@itfirmsranked.com.
Residents of other states with privacy laws (such as Virginia, Colorado, Connecticut, Utah, Texas and Oregon) have similar rights. Write to hello@itfirmsranked.com with "Privacy request" in the subject line.
8. Where information is processed
The Service is run from the United States, and information is stored and processed there. If you are in Canada, your information is transferred to the United States and may be accessible to authorities there under US law.
9. Security
We protect personal information with encryption in transit, access controls and providers with strong security practices. No method of transmission or storage is completely secure, so we cannot promise absolute security. Keep your account password private.
10. Children's privacy
The Service is not for anyone under 18, and we do not knowingly collect personal information from children. If you think a child has given us information, contact us and we will delete it.
11. Changes to this policy
We may update this policy. We will post the new version on this page with a new date, and for material changes we will give notice on the Service or by email.
12. Contact us
If you have questions about this policy or our privacy practices, contact us: