1. Agreement to terms
These Terms of Use ("Terms") are a legally binding agreement between you and IT Firms Ranked ("IT Firms Ranked," "we," "us," or "our") about your use of the website at https://www.itfirmsranked.com and its related services (together, the "Service").
BY ACCESSING OR USING THE SERVICE, YOU CONFIRM THAT YOU HAVE READ, UNDERSTOOD AND AGREE TO THESE TERMS. If you do not agree, do not use the Service. We may change these Terms as described in the section on changes; continuing to use the Service after a change means you accept it.
You must be at least 18 years old to use the Service. If you use it for a business, you confirm that you may bind that business to these Terms.
2. What IT Firms Ranked is
IT Firms Ranked is an independent online directory. It lists and ranks IT providers and publishes the data and the formula behind each rank. IT Firms Ranked is not an IT provider, does not provide the services that the IT providers listed here offer, and is not a party to any agreement between you and a IT provider.
The Service includes:
- Directory and rankings: lists of IT providers by service and city in the United States and Canada, ordered by one published formula, the IFR Score (see how we rank).
- Profiles: business information collected from public sources and from the IT firms themselves.
- Contact links: a IT provider's own phone number and website. A call goes straight to the IT firm; we count the tap but do not route or record calls.
- Request forms: a short form that sends your contact details to the IT provider you chose or, if you send it from a page without choosing one, to the IT providers that hold a paid Sponsored placement on that page.
- Reviews: reviews written by clients of the IT providers listed.
- City reports: summaries of the public data behind each ranking.
- Business accounts: IT firms can claim their free listing, correct their information and buy the optional paid products described below.
3. Important disclaimers
3.1 Not professional advice
IT Firms Ranked is an independent directory. Rankings come from public data and one published formula; sponsored placements are labelled and never change a rank. We do not provide IT services, and a listing is not an endorsement or a security assessment of any firm.
Information on the Service is general information only. It is not professional advice for your situation. Talk directly to a qualified IT provider before you act on anything you read here.
3.2 No endorsement
A LISTING OR A RANK ON IT FIRMS RANKED IS NOT AN ENDORSEMENT, RECOMMENDATION OR CERTIFICATION OF ANY IT PROVIDER. Ranks come from public data, such as ratings on Google, and one published formula. They do not measure the quality of anyone's work or the result you will get.
Before you choose an IT provider, check for yourself that they hold any license, registration or insurance the law requires where you are, and confirm their fees and terms in writing.
3.3 Data and availability
We take care to keep the data accurate, but it comes from public sources and from the IT firms themselves and may be incomplete or out of date. We do not promise that any IT provider is available, will reply to you or can help you. Paid products never change an IFR Score or a rank.
4. Accounts and conduct
4.1 Accounts
Business accounts need accurate, current information. You are responsible for keeping your password safe and for everything done under your account. Tell us at once if you think someone else has used it.
4.2 Prohibited conduct
You agree not to:
- give false, misleading or fraudulent information, or pretend to be someone else
- send false requests or someone else's contact details
- post a review of a IT firm you own or work for, or a review you were paid or rewarded for
- use the Service for anything unlawful
- interfere with the Service or try to gain access to any part of it you are not authorized to use
- copy the Service's data with robots, scrapers or other automated means
- collect other users' contact details
- post anything defamatory, obscene, abusive or that infringes anyone's rights
5. Requests you send through the Service
When you send a request through a form on the Service, we send your name, your contact details, your city and the service of the page to the IT provider you chose or, if you send it from a page without choosing one, to the IT providers that hold a paid Sponsored placement on that page.
We pass your request to the IT firm you picked or, if you picked none, to firms with a Sponsored placement on this page. Do not include passwords, account numbers or details of a security incident.
The IT provider that receives your request may contact you by phone, email or text message about it. By giving your phone number you agree to that contact about your request; this consent is not a condition of buying anything, and message and data rates may apply. We cannot promise that a IT provider will reply.
Once a IT provider has your request, their own terms and privacy practices govern what they do with it.
6. Reviews
Reviews must describe your own experience as a client of the IT firm you review. We may decline or remove a review that breaks these Terms or our review rules. IT providers cannot pay to remove a review or to change how a review counts.
By posting a review you give IT Firms Ranked a worldwide, non-exclusive, royalty-free, perpetual license to publish, display and adapt it in connection with the Service. You confirm that you have the right to post it.
7. Terms for IT providers and other IT firms
7.1 Listing accuracy
If you manage a listing on the Service, you confirm that:
- the information you give about your IT firm is accurate, current and complete
- you hold every license, registration and insurance the law requires where you work
- your listing and any paid placement follow the advertising and professional rules that apply to you
7.2 Paid products and payments
IT Firms Ranked sells the following optional products to IT firms:
- Sponsored placements: up to 3 labelled paid listings shown on a service and city page
- Pro membership: extra profile content such as photos and a website link
- additional locations on a profile
- Our Pick: a paid placement at the top of a service and city page, labelled as paid
Every paid placement is labelled as paid. No product changes an IFR Score, a rank or the order of a ranked list. Prices are shown on the list your IT firm page and at checkout. Payments are processed by Stripe; subscriptions renew until you cancel them. Fees are non-refundable unless we say otherwise or the law requires a refund. We may change prices with notice.
7.3 Request data
Requests you receive through the Service are for replying to that request only. You may not sell or share them, and you must handle them under the privacy and data security laws that apply to you.
8. Intellectual property
The Service and its content, including text, graphics, logos, software, the IFR Score and the compilation of data, belong to IT Firms Ranked and its licensors and are protected by copyright, trademark and other laws. You may not use our name, logo or badges without our written permission, except as a badge we issue to you allows.
When you submit content to the Service, such as a review, feedback or profile information, you give IT Firms Ranked a worldwide, non-exclusive, royalty-free license to use, adapt, publish and display it in connection with the Service, and you confirm that you have the right to submit it.
9. Third-party links and services
The Service links to websites and services we do not own or control, including the IT firms listed. We are not responsible for their content, terms or privacy practices.
We use third-party providers, including Stripe for payments, Google for maps and analytics, and email and hosting providers. Your use of those services is subject to their own terms.
10. Disclaimer of warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT THE LAW ALLOWS, IT FIRMS RANKED DISCLAIMS ALL WARRANTIES, INCLUDING:
- IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT
- WARRANTIES THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE OR FREE OF HARMFUL COMPONENTS
- WARRANTIES ABOUT THE ACCURACY OR COMPLETENESS OF ANY INFORMATION ON THE SERVICE
- WARRANTIES ABOUT THE SERVICES, CREDENTIALS OR CONDUCT OF ANY IT PROVIDERS LISTED
11. Limitation of liability
TO THE MAXIMUM EXTENT THE LAW ALLOWS, IT FIRMS RANKED AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES AND LICENSORS ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES, INCLUDING LOSS OF PROFITS, GOODWILL, USE OR DATA, ARISING FROM:
- your use of, or inability to use, the Service
- the conduct or content of any third party, including the IT providers listed
- any service provided by a IT provider you found through the Service
- errors or omissions in listings, ranks or other information
- unauthorized access to or alteration of your transmissions or content
OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE IS LIMITED TO THE GREATER OF ONE HUNDRED DOLLARS ($100) OR THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS BEFORE THE CLAIM.
SOME JURISDICTIONS DO NOT ALLOW THESE EXCLUSIONS OR LIMITS, SO SOME OF THEM MAY NOT APPLY TO YOU.
12. Indemnification
You agree to defend, indemnify and hold harmless IT Firms Ranked and its officers, directors, employees, agents, affiliates and licensors from any claims, damages, losses, liabilities, costs and expenses (including reasonable attorneys' fees) arising from your use of the Service, your breach of these Terms, your breach of any law or of anyone's rights, or content you submit.
This obligation survives the end of your account and of these Terms.
13. Governing law
These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-law rules. Any action not subject to arbitration must be brought in the federal or state courts located in Delaware, and you consent to their jurisdiction.
14. Dispute resolution
14.1 Informal resolution
Before filing a claim, you agree to try to resolve the dispute informally by writing to us at hello@itfirmsranked.com. If it is not resolved within 30 days, either of us may start a formal proceeding.
14.2 Binding arbitration
YOU AND IT FIRMS RANKED AGREE THAT ANY DISPUTE ARISING FROM THESE TERMS OR THE SERVICE WILL BE RESOLVED BY BINDING ARBITRATION rather than in court, except that either of us may bring a qualifying claim in small claims court or seek equitable relief in court for misuse of intellectual property.
Arbitration will be run by the American Arbitration Association under its Consumer Arbitration Rules, in the state where you live or, for a business, in New Jersey. The arbitrator's decision is final and binding.
14.3 Class action waiver
YOU AND IT FIRMS RANKED MAY BRING CLAIMS AGAINST EACH OTHER ONLY INDIVIDUALLY, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE PROCEEDING. Unless we both agree, an arbitrator may not combine more than one person's claims.
15. Termination
We may suspend or end your access to the Service at any time, including if you break these Terms. Sections that by their nature should survive, including ownership, disclaimers, indemnity and limits of liability, survive termination.
16. Severability
If any part of these Terms is found unenforceable, it will be applied as far as the law allows and the rest of these Terms stays in effect.
17. Entire agreement
These Terms, our Privacy Policy and any other legal notices we publish on the Service are the entire agreement between you and IT Firms Ranked about the Service.
18. Changes to these terms
We may change these Terms. For a material change we will give at least 30 days' notice before it takes effect. If you keep using the Service after a change takes effect, you accept the new Terms; if you do not agree, stop using the Service.
19. Contact us
If you have questions about these Terms, contact us: