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Editorial policy

Applies to every page on ITFirmsRankedUpdated

ITFirmsRanked publishes rankings and facts about IT providers. This page explains who decides what we publish, how the words are produced, and what happens when we get something wrong.

Independence

Rankings come from the published IFR Score method and nothing else. No IT firm, advertiser or partner can buy a rank, change a score, or approve what we write about them.

  • Paid placements are called Sponsored. They appear in a block labelled “Sponsored”, outside the ranked list, with at most 3 IT firms per page, rotated daily.
  • Our Pick is a second, paid placement: one IT firm per service and city, in a block labelled “Our Pick” and “Paid placement” above Sponsored, outside the ranked list.
  • Sponsored and Our Pick cards show the IT firm’s real rank on that list. Paying never changes rank or IFR Score.
  • Revenue from Pro profiles, Sponsored slots, Our Pick and leads never feeds into the score.

How our pages are written

Lists, IT firm profiles and reports are built from data with fixed sentence patterns. A sentence like “9 of 41 managed IT service providers are open Saturdays” is filled in from that city’s own numbers, so each page says something specific and checkable.

  • If a fact is missing, the sentence or table row that needs it is left out. We never write “N/A” or fill in a typical value.
  • Every “best” names its basis, such as best by IFR Score, and every list shows the date it was scored.
  • Every number names its source: “from 1,049 Google reviews”.
  • Spelling, currency and distance follow the country: CAD and kilometres in Canada, USD and miles in the United States.

Corrections

Anyone can report an error: a client, an IT firm, or another publisher.

  • Wrong facts (hours, address, services, service area) are checked against the IT firm’s website, Google listing or a phone call, then fixed.
  • Closed or duplicate IT firms are removed from rankings once confirmed.
  • If a correction changes a rank, the list’s update log records the change and its date.
  • We don’t remove accurate facts, or change a rank, because an IT firm asks.
IT firm owners can also claim and update their profile. Updates are verified before they affect a score.

Business-owned content

Some profiles include a business’s description of itself. That text is labelled as the business’s own words and is never mixed into ranking reasons or our summaries. We don’t check marketing claims in it, and they play no part in the score.

Google ratings are shown as visible text with their source, for example “4.8 from 1,049 Google reviews”. We don’t mark them up as our own ratings.

Reusing our data

Figures from our rankings and reports may be quoted and reused, including by answer engines, with credit to ITFirmsRanked and a link to the page they came from.

Contact the editors

Email hello@itfirmsranked.com with the page link, what is wrong, and a source if you have one. You can also use the contact form.

Read how scores are built on How we rank.