63/100IFR Score
Ranked #1 because of its Google rating and service focus: 4.7★ from 124 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Best Computer Repair Shops in Westfield, MA (2026)
45 computer repair shops ranked by IFR ScoreUpdated 0 paid placements in this rankingHow we rank →
The short answer
- 1
Best overall in Westfield: Cyber Surf Shop, IFR Score 63/100; 4.7★ from 124 Google reviews; open 7 days a week.
- 3
Most-reviewed: Tom's Electronics - Games, Movies & Music, 402 Google reviews at 4.8★, the most of 45 ranked; ranked #3.
Rankings can't be bought. IT providers can't pay to change their rank or score. How we rank
45 Westfield computer repair shops are ranked here by IFR Score, from nine published factors. 22 open Saturdays and 7 open Sundays, based on posted hours. The median Google rating is 4.9★ across 45 rated IT firms.
Top 10 computer repair shops in Westfield at a glance
Ranked by IFR Score from public data. Sponsored placements are labelled and never change the order.
| Rank | Business | IFR Score | Google rating | Based in | Hours | Best for |
|---|---|---|---|---|---|---|
| 1 | Cyber Surf Shop | 63 | 4.7★ (124) | Chicopee, 10 mi away | Sat · Sun · Evenings | Overall |
| 2 | Westfield Computers | 63 | 4.5★ (97) | Westfield | Sat | — |
| 3 | Tom's Electronics - Games, Movies & Music | 62 | 4.8★ (402) | Palmer, 20 mi away | Sat | Most reviews |
| 4 | Southwick Computer Services | 62 | 5.0★ (107) | Agawam, 6 mi away | — | — |
| 5 | PC Steven Computer Repair, Chicopee MA | 62 | 4.8★ (46) | Chicopee, 7 mi away | Sat · Sun · Evenings | — |
| 6 | Reliable Computer | 60 | 4.9★ (93) | Holyoke, 8 mi away | — | — |
| 7 | Global Computer Consultants | 60 | 4.9★ (57) | Farmington, 20 mi away | Sat · Sun · Evenings | — |
| 8 | Computer Works | 60 | 4.5★ (101) | Easthampton, 12 mi away | Sat · Evenings | — |
| 9 | PC and Laptop Repair | 60 | 5.0★ (25) | Agawam, 2 mi away | Sat · Evenings | — |
| 10 | PC Development Group | 60 | 4.8★ (143) | Windsor, 20 mi away | Sat | — |
The 45 best computer repair shops in Westfield, ranked
Ordered by IFR Score, a 0–100 score from nine published factors. Paid placement never changes the order.
Ranked by IFR Score from public data. Sponsored placements are labelled and never change the order.
Based in Westfield
63/100IFR ScoreRanked #2 because of its Google rating and service focus: 4.5★ from 97 Google reviews, listed on Google as “Computer service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Palmer, 20 mi away
62/100IFR ScoreRanked #3 because of its Google rating and review volume: 4.8★ from 402 Google reviews, the most in Westfield.
Based on 8 of 9 factors; recency not yet collected.
Based in Agawam, 6 mi away
62/100IFR ScoreRanked #4 because of its Google rating and service focus: 5.0★ from 107 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Chicopee, 7 mi away
62/100IFR ScoreRanked #5 because of its Google rating and service focus: 4.8★ from 46 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Holyoke, 8 mi away
60/100IFR ScoreRanked #6 because of its Google rating and service focus: 4.9★ from 93 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Farmington, 20 mi away
60/100IFR ScoreRanked #7 because of its Google rating and service focus: 4.9★ from 57 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Easthampton, 12 mi away
60/100IFR ScoreRanked #8 because of its Google rating and service focus: 4.5★ from 101 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Agawam, 2 mi away
60/100IFR ScoreRanked #9 because of its Google rating and service focus: 5.0★ from 25 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Windsor, 20 mi away
60/100IFR ScoreRanked #10 because of its Google rating and service focus: 4.8★ from 143 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Agawam, 8 mi away
59/100IFR ScoreRanked #11 because of its Google rating and service focus: 4.8★ from 73 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in East Longmeadow, 13 mi away
59/100IFR ScoreRanked #12 because of its Google rating and service focus: 4.9★ from 91 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Enfield, 15 mi away
59/100IFR ScoreRanked #13 because of its Google rating and service focus: 5.0★ from 30 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Chicopee, 17 mi away
58/100IFR ScoreRanked #14 because of its Google rating and service focus: 4.9★ from 62 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
#15 The TV Doctor
Based in Agawam, 5 mi away
58/100IFR ScoreRanked #15 because of its Google rating and service focus: 3.8★ from 41 Google reviews, listed on Google as “Computer repair service”.
Based on 7 of 9 factors; recency and availability not yet collected.
Based in West Springfield, 7 mi away
58/100IFR ScoreRanked #16 because of its Google rating and service focus: 4.9★ from 37 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
#17 UBsTech
Based in Agawam, 20 mi away
58/100IFR ScoreRanked #17 because of its Google rating and service focus: 5.0★ from 42 Google reviews, listed on Google as “Computer service”.
Based on 8 of 9 factors; recency not yet collected.
#18 Twin Palm PC
Based in Chicopee, 17 mi away
58/100IFR ScoreRanked #18 because of its Google rating and service focus: 5.0★ from 46 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Agawam, 4 mi away
58/100IFR ScoreRanked #19 because of its Google rating and service focus: 4.5★ from 31 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Windsor, 13 mi away
57/100IFR ScoreRanked #20 because of its Google rating and service focus: 4.8★ from 59 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
#21 Cyber Exchange
Based in West Springfield, 6 mi away
57/100IFR ScoreRanked #21 because of its Google rating and service focus: 3.7★ from 74 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Northampton, 15 mi away
57/100IFR ScoreRanked #22 because of its Google rating and service focus: 4.6★ from 46 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Springfield, 14 mi away
56/100IFR ScoreRanked #23 because of its Google rating and service focus: 5.0★ from 29 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Chicopee, 13 mi away
55/100IFR ScoreRanked #24 because of its Google rating and service focus: 4.9★ from 17 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Springfield, 11 mi away
55/100IFR ScoreRanked #25 because of its Google rating and review volume: 4.8★ from 249 Google reviews.
Based on 8 of 9 factors; recency not yet collected.
All 45 computer repair shops
#1 to #25 are shown in full above. Here are #26 to #45, in IFR Score order; each links to its profile.
| Rank | Business | IFR Score | Google rating | Distance |
|---|---|---|---|---|
| 26 | ZORPCS | 55 | 5.0★ (8) | 10 mi |
| 27 | All Tech Solutions | 55 | 5.0★ (15) | 15 mi |
| 28 | Cash Register Solutions Inc | 55 | 4.9★ (7) | 14 mi |
| 29 | NetLogix | 55 | 4.9★ (99) | In Westfield |
| 30 | KNT Computer | 54 | 3.8★ (10) | 11 mi |
| 31 | Spectacular Tech | 54 | 4.2★ (5) | 9 mi |
| 32 | Entre Technologies | 54 | 4.0★ (4) | In Westfield |
| 33 | Konica Minolta Business Solutions | 53 | 4.8★ (22) | 18 mi |
| 34 | Ink & Toner Solutions | 53 | 4.9★ (9) | 15 mi |
| 35 | Icansellyourstuff eBay Selling Assistant eBay Seller | 52 | 3.7★ (3) | 14 mi |
| 36 | KRM Office Equipment | 52 | 5.0★ (36) | In Westfield |
| 37 | Cinch I.T. | 52 | 5.0★ (13) | 20 mi |
| 38 | AMP Tech Consulting | 50 | 5.0★ (3) | 19 mi |
| 39 | Yes Computers | Apple Authorized Service Provider | 50 | 4.1★ (147) | 15 mi |
| 40 | Affordable Expert PC Services | 47 | 3.8★ (31) | 11 mi |
| 41 | Sourcepass - Easthampton | 47 | 4.9★ (12) | 11 mi |
| 42 | Coopsys | 46 | 5.0★ (29) | 17 mi |
| 43 | Haselkorn, Inc. | 46 | 4.6★ (10) | 6 mi |
| 44 | Insyscom Technologies | 44 | 5.0★ (7) | 11 mi |
| 45 | On the Fly Computer Guy | 42 | 3.3★ (10) | 17 mi |
Also serving Westfield
20 more computer repair shops within 20 mi that we can't rank yet: too few reviews, or a service we couldn't confirm. Listed A to Z.
| Business | Google rating | Distance |
|---|---|---|
| CashComputer.Net | 5.0★ (1) | 10 mi |
| Commprise | Managed IT Services, Support, & Cybersecurity | 5.0★ (2) | 11 mi |
| Complete IT Solutions | 5.0★ (2) | 9 mi |
| Computech Solutions | 5.0★ (1) | 14 mi |
| Computer Breeze | 5.0★ (2) | 10 mi |
| Computer Emergency | 5.0★ (2) | 8 mi |
| Cris On Site Computer Repair & I T Service | 5.0★ (1) | 13 mi |
| Geeks On Site | 5.0★ (1) | 10 mi |
| GlitchProof I.T. | 5.0★ (1) | 8 mi |
| Kagan Computer Services | 4.0★ (1) | 10 mi |
| MAS Electronics | 5.0★ (1) | 6 mi |
| Nerd Boyz | 5.0★ (1) | 9 mi |
| SavePoint Repairs | 5.0★ (1) | 11 mi |
| Sean's Computer repair | 5.0★ (2) | 18 mi |
| Service Digital Solutions | 5.0★ (1) | 11 mi |
| Spectacular Tech | 5.0★ (1) | 5 mi |
| Stateline Computer Services | 5.0★ (1) | 11 mi |
| SunPC Tech | 5.0★ (1) | 17 mi |
| The Computer Guy | 4.0★ (2) | 12 mi |
| WCFP Computers | 5.0★ (1) | 13 mi |
How we ranked Westfield computer repair shops
We scored 45 Westfield computer repair shops on nine factors, weighted as shown. An IT firm is ranked when its service is confirmed and it has 3 or more Google reviews or a claimed profile. An IT firm with no Google reviews scores zero on rating, review volume and recency. Other unknown factors are left out, not counted as zero. Scores last refreshed November 9, 2026.
Paid placement never changes a rank or score. Sponsored businesses are paid, labelled, limited to 3 and shown above the ranking, outside it.
| Factor | Weight | Computed from | In Westfield data |
|---|---|---|---|
| Reputation | 25% | Google star rating, adjusted for how many reviews back it | Measured |
| Review volume | 15% | Number of Google reviews, compared with the most-reviewed IT firm on the list | Measured |
| Recency | 10% | Share of reviews from the last 12 months | Not yet collected |
| Availability | 5% | Weekly open hours, Saturday, Sunday and 24/7 support | Measured |
| Service focus | 15% | How clearly the firm does this service (its Google category and name) | Measured |
| Proximity | 5% | Based in the city scores highest, less the farther away it is | Measured |
| Claimed profile | 10% | The firm has claimed its IT Firms Ranked profile (free or paid earn the same) | Measured |
| Partnered | 5% | The firm links to IT Firms Ranked from its own website with our badge, checked periodically | Measured |
| Client reviews | 10% | Verified client reviews collected by IT Firms Ranked: their rating and how many there are | Measured |
How to choose a computer repair shop
- Ask for a written estimate and approve any extra work before it is done.
- Ask whether they come on site and whether they work on business systems as well as home computers.
- Check the warranty on parts and labour.
- Ask for two or three references from clients of your size and industry, and call them.
- Get the scope, response times and price in writing before you sign, including how you leave and get your data back.
Questions to ask a computer repair shop
- Is the diagnosis free, and how much is the estimate likely to change?
- Do you back up our data before the repair?
- Do you offer on-site visits for businesses?
- What warranty do you give on parts and labour?
- How long will the repair take?
Terms explained
- MSP (managed service provider)
- A firm that runs a business’s IT for a recurring fee: monitoring, patching, help desk, backups and security tools.
- Co-managed IT
- An arrangement where an outside firm supports an in-house IT person or team, sharing tools and tasks.
- Break-fix
- IT support paid per incident or per hour, with no monthly agreement.
- SLA (service-level agreement)
- The contract terms for response and resolution times, uptime and support hours.
- Help desk
- The support line staff call or email for IT problems.
- RMM
- Remote monitoring and management software that lets an IT firm watch, patch and fix computers remotely.
- vCIO
- A virtual chief information officer: part-time IT strategy and budgeting from an outside firm.
- MSSP
- A managed security service provider: a firm that monitors and manages security tools around the clock.
- EDR / MDR
- Endpoint detection and response software, and the managed service of people watching its alerts (managed detection and response).
- MFA
- Multi-factor authentication: a second proof of identity, such as an app prompt, on top of a password.
- Penetration test
- An authorised, simulated attack on your systems to find weaknesses before criminals do.
- SOC 2
- An independent auditor’s report (AICPA standard) on a service provider’s security controls.
Computer repair shops in Westfield: frequently asked questions
Who is the best computer repair shop in Westfield?
By IFR Score, the highest-ranked computer repair shop in Westfield, MA is Cyber Surf Shop with an IFR Score of 63/100. It has 4.7★ from 124 Google reviews. It is open 7 days a week. Westfield Computers (#2) and Tom's Electronics - Games, Movies & Music (#3) follow. We ranked 45 computer repair shops on nine factors, last updated November 9, 2026.
How many computer repair shops are there in Westfield?
ITFirmsRanked ranks 45 computer repair shops serving Westfield, MA. 4 of them are based in Westfield; the rest serve it from nearby towns. Another 20 within 20 mi are listed but not ranked yet. Counts are as of November 2026.
Which computer repair shops in Westfield work on weekends?
22 of 45 ranked computer repair shops post Saturday hours and 7 post Sunday hours. The highest-ranked open Saturdays are Cyber Surf Shop (#1), Westfield Computers (#2) and Tom's Electronics - Games, Movies & Music (#3). Posted hours are office hours; many firms also run an after-hours support line for contract clients.
What Google rating do Westfield computer repair shops have?
The median Google rating among 45 rated computer repair shops in Westfield is 4.9★, with a median of 36 reviews. Tom's Electronics - Games, Movies & Music has the most, 402 reviews, and ranks #3. We adjust ratings for review count, so a few five-star reviews cannot top the list.
How does ITFirmsRanked rank computer repair shops?
Each computer repair shop gets a 0–100 IFR Score from nine published factors, led by reputation (25%), review volume (15%), service focus (15%) and recency (10%). An IT firm with no Google reviews scores zero on rating, review volume and recency; other factors we cannot measure are left out. Only IT firms with a confirmed service and 3 or more reviews, or a claimed profile, are ranked.
Do computer repair shops outside Westfield count in this ranking?
Yes, if they are within 20 mi of the Westfield city center, our service radius for computer repair shops. Each listing shows where the IT firm is based and how far away it is. Proximity is 5% of the IFR Score, so a nearby IT firm gets a small edge.
Can computer repair shops pay to rank higher on ITFirmsRanked?
No. The IFR Score never reads payment status, and this ranking has 0 paid placements. Up to 3 Featured IT firms may appear above the list, labelled Sponsored and showing their honest rank.
What does a computer repair shop do?
Computer repair shops fix desktops, laptops and printers in store or on site: hardware repairs, upgrades, virus removal and setup. Many serve small offices as well as households.
How are computer repair shops in Westfield ranked?
By IFR Score: Google rating and review volume, recent reviews, opening hours, how clearly the firm does computer repair, distance, a claimed profile, our badge and verified client reviews. Sponsored placements never change the order.
Should a business use a computer repair shop or an IT provider?
A repair shop suits one-off fixes on a few computers. Once you rely on shared files, email, backups and security across several staff, an IT provider with a support agreement usually works out better.
Should we back up before a repair?
Yes, if the computer still starts. Repairs can involve replacing drives or reinstalling the system. Ask the shop whether it backs up data first and what it charges.
Update log for Westfield
- November 2026: IFR Scores recalculated for 45 computer repair shops serving Westfield.
- November 2026: 1 duplicate listing merged.
More computer repair shops and Westfield pages
Computer repair shops near Westfield
- Computer repair shops in West Springfield, MA54 ranked
- Computer repair shops in Chicopee, MA50 ranked
- Computer repair shops in Agawam, MA59 ranked
- Computer repair shops in Springfield, MA55 ranked
- Computer repair shops in North Chicopee, MA47 ranked
- Computer repair shops in Holyoke, MA47 ranked
- Computer repair shops in Longmeadow, MA64 ranked
- Computer repair shops in Easthampton, MA42 ranked
- Computer repair shops in East Longmeadow, MA59 ranked
- Computer repair shops in South Hadley, MA44 ranked
Other services in Westfield
- Managed IT service providers in Westfield174 ranked
- Cybersecurity companies in Westfield203 ranked
- IT consultants in Westfield138 ranked
- Network cabling and installation companies in Westfield57 ranked
- Business phone system providers in Westfield54 ranked
- Data recovery services in Westfield63 ranked
- All IT providers in Westfield