64/100IFR Score
Ranked #1 because of its Google rating and service focus: 4.7★ from 124 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Best Computer Repair Shops in Springfield, MA (2026)
55 computer repair shops ranked by IFR ScoreUpdated 0 paid placements in this rankingHow we rank →
The short answer
- 1
Best overall in Springfield: Cyber Surf Shop, IFR Score 64/100; 4.7★ from 124 Google reviews; open 7 days a week.
- 2
Most-reviewed: Tom's Electronics - Games, Movies & Music, 402 Google reviews at 4.8★, the most of 55 ranked; ranked #2.
Rankings can't be bought. IT providers can't pay to change their rank or score. How we rank
55 Springfield computer repair shops are ranked here by IFR Score, from nine published factors. 24 open Saturdays and 7 open Sundays, based on posted hours. The median Google rating is 4.9★ across 55 rated IT firms.
Top 10 computer repair shops in Springfield at a glance
Ranked by IFR Score from public data. Sponsored placements are labelled and never change the order.
| Rank | Business | IFR Score | Google rating | Based in | Hours | Best for |
|---|---|---|---|---|---|---|
| 1 | Cyber Surf Shop | 64 | 4.7★ (124) | Chicopee, 7 mi away | Sat · Sun · Evenings | Overall |
| 2 | Tom's Electronics - Games, Movies & Music | 64 | 4.8★ (402) | Palmer, 12 mi away | Sat | Most reviews |
| 3 | PC Steven Computer Repair, Chicopee MA | 62 | 4.8★ (46) | Chicopee, 4 mi away | Sat · Sun · Evenings | — |
| 4 | Gogeeks Computer Rescue | 61 | 4.9★ (91) | East Longmeadow, 5 mi away | — | — |
| 5 | Reliable Computer | 61 | 4.9★ (93) | Holyoke, 6 mi away | — | — |
| 6 | 191 Incorporated | 61 | 5.0★ (119) | Palmer, 15 mi away | Sat | — |
| 7 | Bob's Computer Service | 61 | 4.8★ (73) | Agawam, 3 mi away | — | — |
| 8 | Southwick Computer Services | 61 | 5.0★ (107) | Agawam, 11 mi away | — | — |
| 9 | Dazzling Data Computer Repair Services | 60 | 5.0★ (30) | Enfield, 9 mi away | Sat · Sun | — |
| 10 | POST Computer Systems | 60 | 4.9★ (62) | Chicopee, 9 mi away | Sat | — |
The 55 best computer repair shops in Springfield, ranked
Ordered by IFR Score, a 0–100 score from nine published factors. Paid placement never changes the order.
Ranked by IFR Score from public data. Sponsored placements are labelled and never change the order.
Based in Palmer, 12 mi away
64/100IFR ScoreRanked #2 because of its Google rating and review volume: 4.8★ from 402 Google reviews, the most in Springfield.
Based on 8 of 9 factors; recency not yet collected.
Based in Chicopee, 4 mi away
62/100IFR ScoreRanked #3 because of its Google rating and service focus: 4.8★ from 46 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in East Longmeadow, 5 mi away
61/100IFR ScoreRanked #4 because of its Google rating and service focus: 4.9★ from 91 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Holyoke, 6 mi away
61/100IFR ScoreRanked #5 because of its Google rating and service focus: 4.9★ from 93 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Palmer, 15 mi away
61/100IFR ScoreRanked #6 because of its Google rating and service focus: 5.0★ from 119 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Agawam, 3 mi away
61/100IFR ScoreRanked #7 because of its Google rating and service focus: 4.8★ from 73 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Agawam, 11 mi away
61/100IFR ScoreRanked #8 because of its Google rating and service focus: 5.0★ from 107 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Enfield, 9 mi away
60/100IFR ScoreRanked #9 because of its Google rating and service focus: 5.0★ from 30 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Chicopee, 9 mi away
60/100IFR ScoreRanked #10 because of its Google rating and service focus: 4.9★ from 62 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Windsor, 18 mi away
60/100IFR ScoreRanked #11 because of its Google rating and service focus: 4.8★ from 143 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Westfield, 8 mi away
60/100IFR ScoreRanked #12 because of its Google rating and service focus: 4.5★ from 97 Google reviews, listed on Google as “Computer service”.
Based on 8 of 9 factors; recency not yet collected.
#13 UBsTech
Based in Agawam, 12 mi away
60/100IFR ScoreRanked #13 because of its Google rating and service focus: 5.0★ from 42 Google reviews, listed on Google as “Computer service”.
Based on 8 of 9 factors; recency not yet collected.
#14 Twin Palm PC
Based in Chicopee, 9 mi away
60/100IFR ScoreRanked #14 because of its Google rating and service focus: 5.0★ from 46 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
#15 Computer Works
Based in Easthampton, 13 mi away
60/100IFR ScoreRanked #15 because of its Google rating and service focus: 4.5★ from 101 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Springfield
59/100IFR ScoreRanked #16 because of its Google rating and service focus: 5.0★ from 29 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in West Springfield, 4 mi away
59/100IFR ScoreRanked #17 because of its Google rating and service focus: 4.9★ from 37 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
#18 Cyber Exchange
Based in West Springfield, 3 mi away
58/100IFR ScoreRanked #18 because of its Google rating and service focus: 3.7★ from 74 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
#19 The TV Doctor
Based in Agawam, 5 mi away
58/100IFR ScoreRanked #19 because of its Google rating and service focus: 3.8★ from 41 Google reviews, listed on Google as “Computer repair service”.
Based on 7 of 9 factors; recency and availability not yet collected.
#20 Wireless
Based in Tolland, 18 mi away
58/100IFR ScoreRanked #20 because of its Google rating and service focus: 5.0★ from 48 Google reviews, listed on Google as “Computer repair service”.
Based on 7 of 9 factors; recency and availability not yet collected.
Based in Springfield
58/100IFR ScoreRanked #21 because of its Google rating and review volume: 4.8★ from 249 Google reviews.
Based on 8 of 9 factors; recency not yet collected.
Based in Agawam, 10 mi away
58/100IFR ScoreRanked #22 because of its Google rating and service focus: 5.0★ from 25 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Chicopee, 6 mi away
57/100IFR ScoreRanked #23 because of its Google rating and service focus: 4.9★ from 17 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Windsor, 13 mi away
57/100IFR ScoreRanked #24 because of its Google rating and service focus: 4.8★ from 59 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Chicopee, 8 mi away
57/100IFR ScoreRanked #25 because of its Google rating and service focus: 5.0★ from 15 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Computer repair shops ranked #26 to #50
#1 to #25 are shown in full above. Here are #26 to #50, in IFR Score order; each links to its profile. We publish the top 50 of 55 ranked computer repair shops here; the rest are on their profiles.
Also serving Springfield
20 more computer repair shops within 20 mi that we can't rank yet: too few reviews, or a service we couldn't confirm. Listed A to Z.
| Business | Google rating | Distance |
|---|---|---|
| 1-800 Office Solutions | In Springfield | |
| Alltech Inc | In Springfield | |
| Anteris Solutions | In Springfield | |
| CashComputer.Net | 5.0★ (1) | In Springfield |
| Complete IT Solutions | 5.0★ (2) | 4 mi |
| Computer Ambulance | In Springfield | |
| Computer Support Services | In Springfield | |
| Feld Computing | In Springfield | |
| File Savers Data Recovery | 4.8★ (25) | In Springfield |
| Geeks On Site | 5.0★ (1) | In Springfield |
| Gene's PC Lab | In Springfield | |
| PITS Data Recovery | 4.2★ (5) | In Springfield |
| PWN Enterprises | In Springfield | |
| Reanimated Inc | 5.0★ (1) | In Springfield |
| SALVAGEDATA Recovery Services | 4.9★ (40) | In Springfield |
| Share Point Inc | In Springfield | |
| Simply IT LLC | 5.0★ (9) | In Springfield |
| Solutions By Computer | In Springfield | |
| Tall Computing | In Springfield | |
| TAW PC Related | In Springfield |
How we ranked Springfield computer repair shops
We scored 55 Springfield computer repair shops on nine factors, weighted as shown. An IT firm is ranked when its service is confirmed and it has 3 or more Google reviews or a claimed profile. An IT firm with no Google reviews scores zero on rating, review volume and recency. Other unknown factors are left out, not counted as zero. Scores last refreshed November 9, 2026.
Paid placement never changes a rank or score. Sponsored businesses are paid, labelled, limited to 3 and shown above the ranking, outside it.
| Factor | Weight | Computed from | In Springfield data |
|---|---|---|---|
| Reputation | 25% | Google star rating, adjusted for how many reviews back it | Measured |
| Review volume | 15% | Number of Google reviews, compared with the most-reviewed IT firm on the list | Measured |
| Recency | 10% | Share of reviews from the last 12 months | Not yet collected |
| Availability | 5% | Weekly open hours, Saturday, Sunday and 24/7 support | Measured |
| Service focus | 15% | How clearly the firm does this service (its Google category and name) | Measured |
| Proximity | 5% | Based in the city scores highest, less the farther away it is | Measured |
| Claimed profile | 10% | The firm has claimed its IT Firms Ranked profile (free or paid earn the same) | Measured |
| Partnered | 5% | The firm links to IT Firms Ranked from its own website with our badge, checked periodically | Measured |
| Client reviews | 10% | Verified client reviews collected by IT Firms Ranked: their rating and how many there are | Measured |
How to choose a computer repair shop
- Ask for a written estimate and approve any extra work before it is done.
- Ask whether they come on site and whether they work on business systems as well as home computers.
- Check the warranty on parts and labour.
- Ask for two or three references from clients of your size and industry, and call them.
- Get the scope, response times and price in writing before you sign, including how you leave and get your data back.
Questions to ask a computer repair shop
- Is the diagnosis free, and how much is the estimate likely to change?
- Do you back up our data before the repair?
- Do you offer on-site visits for businesses?
- What warranty do you give on parts and labour?
- How long will the repair take?
Terms explained
- MSP (managed service provider)
- A firm that runs a business’s IT for a recurring fee: monitoring, patching, help desk, backups and security tools.
- Co-managed IT
- An arrangement where an outside firm supports an in-house IT person or team, sharing tools and tasks.
- Break-fix
- IT support paid per incident or per hour, with no monthly agreement.
- SLA (service-level agreement)
- The contract terms for response and resolution times, uptime and support hours.
- Help desk
- The support line staff call or email for IT problems.
- RMM
- Remote monitoring and management software that lets an IT firm watch, patch and fix computers remotely.
- vCIO
- A virtual chief information officer: part-time IT strategy and budgeting from an outside firm.
- MSSP
- A managed security service provider: a firm that monitors and manages security tools around the clock.
- EDR / MDR
- Endpoint detection and response software, and the managed service of people watching its alerts (managed detection and response).
- MFA
- Multi-factor authentication: a second proof of identity, such as an app prompt, on top of a password.
- Penetration test
- An authorised, simulated attack on your systems to find weaknesses before criminals do.
- SOC 2
- An independent auditor’s report (AICPA standard) on a service provider’s security controls.
Computer repair shops in Springfield: frequently asked questions
Who is the best computer repair shop in Springfield?
By IFR Score, the highest-ranked computer repair shop in Springfield, MA is Cyber Surf Shop with an IFR Score of 64/100. It has 4.7★ from 124 Google reviews. It is open 7 days a week. Tom's Electronics - Games, Movies & Music (#2) and PC Steven Computer Repair, Chicopee MA (#3) follow. We ranked 55 computer repair shops on nine factors, last updated November 9, 2026.
How many computer repair shops are there in Springfield?
ITFirmsRanked ranks 55 computer repair shops serving Springfield, MA. 3 of them are based in Springfield; the rest serve it from nearby towns. Another 20 within 20 mi are listed but not ranked yet. Counts are as of November 2026.
Which computer repair shops in Springfield work on weekends?
24 of 55 ranked computer repair shops post Saturday hours and 7 post Sunday hours. The highest-ranked open Saturdays are Cyber Surf Shop (#1), Tom's Electronics - Games, Movies & Music (#2) and PC Steven Computer Repair, Chicopee MA (#3). Posted hours are office hours; many firms also run an after-hours support line for contract clients.
What Google rating do Springfield computer repair shops have?
The median Google rating among 55 rated computer repair shops in Springfield is 4.9★, with a median of 36 reviews. Tom's Electronics - Games, Movies & Music has the most, 402 reviews, and ranks #2. We adjust ratings for review count, so a few five-star reviews cannot top the list.
How does ITFirmsRanked rank computer repair shops?
Each computer repair shop gets a 0–100 IFR Score from nine published factors, led by reputation (25%), review volume (15%), service focus (15%) and recency (10%). An IT firm with no Google reviews scores zero on rating, review volume and recency; other factors we cannot measure are left out. Only IT firms with a confirmed service and 3 or more reviews, or a claimed profile, are ranked.
Do computer repair shops outside Springfield count in this ranking?
Yes, if they are within 20 mi of the Springfield city center, our service radius for computer repair shops. Each listing shows where the IT firm is based and how far away it is. Proximity is 5% of the IFR Score, so a nearby IT firm gets a small edge.
Can computer repair shops pay to rank higher on ITFirmsRanked?
No. The IFR Score never reads payment status, and this ranking has 0 paid placements. Up to 3 Featured IT firms may appear above the list, labelled Sponsored and showing their honest rank.
What does a computer repair shop do?
Computer repair shops fix desktops, laptops and printers in store or on site: hardware repairs, upgrades, virus removal and setup. Many serve small offices as well as households.
How are computer repair shops in Springfield ranked?
By IFR Score: Google rating and review volume, recent reviews, opening hours, how clearly the firm does computer repair, distance, a claimed profile, our badge and verified client reviews. Sponsored placements never change the order.
Should a business use a computer repair shop or an IT provider?
A repair shop suits one-off fixes on a few computers. Once you rely on shared files, email, backups and security across several staff, an IT provider with a support agreement usually works out better.
Should we back up before a repair?
Yes, if the computer still starts. Repairs can involve replacing drives or reinstalling the system. Ask the shop whether it backs up data first and what it charges.
Update log for Springfield
- November 2026: IFR Scores recalculated for 55 computer repair shops serving Springfield.
- November 2026: 1 duplicate listing merged.
More computer repair shops and Springfield pages
Computer repair shops near Springfield
- Computer repair shops in West Springfield, MA54 ranked
- Computer repair shops in Agawam, MA59 ranked
- Computer repair shops in Chicopee, MA50 ranked
- Computer repair shops in Longmeadow, MA64 ranked
- Computer repair shops in East Longmeadow, MA59 ranked
- Computer repair shops in North Chicopee, MA47 ranked
- Computer repair shops in Ludlow, MA49 ranked
- Computer repair shops in Holyoke, MA47 ranked
- Computer repair shops in Westfield, MA45 ranked
- Computer repair shops in South Hadley, MA44 ranked
Other services in Springfield
- Managed IT service providers in Springfield206 ranked
- Cybersecurity companies in Springfield226 ranked
- IT consultants in Springfield160 ranked
- Network cabling and installation companies in Springfield58 ranked
- Business phone system providers in Springfield60 ranked
- Data recovery services in Springfield65 ranked
- All IT providers in Springfield