63/100IFR Score
Ranked #1 because of its Google rating and review volume: 4.8★ from 402 Google reviews, the most in Amherst.
Based on 8 of 9 factors; recency not yet collected.
Best Computer Repair Shops in Amherst, MA (2026)
39 computer repair shops ranked by IFR ScoreUpdated 0 paid placements in this rankingHow we rank →
The short answer
- 1
Best overall in Amherst: Tom's Electronics - Games, Movies & Music, IFR Score 63/100; 4.8★ from 402 Google reviews; open Saturdays until 3 PM.
- 28
Most-reviewed: Control Alt Delete, 249 Google reviews at 4.8★, the most of 39 ranked after Tom's Electronics - Games, Movies & Music; ranked #28.
Rankings can't be bought. IT providers can't pay to change their rank or score. How we rank
39 Amherst computer repair shops are ranked here by IFR Score, from nine published factors. 22 open Saturdays and 4 open Sundays, based on posted hours. The median Google rating is 4.9★ across 39 rated IT firms.
Top 10 computer repair shops in Amherst at a glance
Ranked by IFR Score from public data. Sponsored placements are labelled and never change the order.
| Rank | Business | IFR Score | Google rating | Based in | Hours | Best for |
|---|---|---|---|---|---|---|
| 1 | Tom's Electronics - Games, Movies & Music | 63 | 4.8★ (402) | Palmer, 17 mi away | Sat | Overall |
| 2 | Cyber Surf Shop | 63 | 4.7★ (124) | Chicopee, 12 mi away | Sat · Sun · Evenings | — |
| 3 | 191 Incorporated | 62 | 5.0★ (119) | Palmer, 10 mi away | Sat | — |
| 4 | LeftClick Amherst | 61 | 4.5★ (108) | Amherst | — | — |
| 5 | Computer Works | 60 | 4.5★ (101) | Easthampton, 10 mi away | Sat · Evenings | — |
| 6 | Laptop & Computer Repair, Inc. | 60 | 4.9★ (88) | Greenfield, 16 mi away | Sat | — |
| 7 | PC Steven Computer Repair, Chicopee MA | 59 | 4.8★ (46) | Chicopee, 15 mi away | Sat · Sun · Evenings | — |
| 8 | Northampton Computer Repair | 59 | 4.6★ (46) | Northampton, 7 mi away | Sat | — |
| 9 | Reliable Computer | 59 | 4.9★ (93) | Holyoke, 13 mi away | — | — |
| 10 | Alix & Sons Computer Center | 59 | 5.0★ (33) | South Hadley, 8 mi away | Sat | — |
The 39 best computer repair shops in Amherst, ranked
Ordered by IFR Score, a 0–100 score from nine published factors. Paid placement never changes the order.
Ranked by IFR Score from public data. Sponsored placements are labelled and never change the order.
Based in Chicopee, 12 mi away
63/100IFR ScoreRanked #2 because of its Google rating and service focus: 4.7★ from 124 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Palmer, 10 mi away
62/100IFR ScoreRanked #3 because of its Google rating and service focus: 5.0★ from 119 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Amherst
61/100IFR ScoreRanked #4 because of its Google rating and service focus: 4.5★ from 108 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Easthampton, 10 mi away
60/100IFR ScoreRanked #5 because of its Google rating and service focus: 4.5★ from 101 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Greenfield, 16 mi away
60/100IFR ScoreRanked #6 because of its Google rating and service focus: 4.9★ from 88 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Chicopee, 15 mi away
59/100IFR ScoreRanked #7 because of its Google rating and service focus: 4.8★ from 46 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Northampton, 7 mi away
59/100IFR ScoreRanked #8 because of its Google rating and service focus: 4.6★ from 46 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Holyoke, 13 mi away
59/100IFR ScoreRanked #9 because of its Google rating and service focus: 4.9★ from 93 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in South Hadley, 8 mi away
59/100IFR ScoreRanked #10 because of its Google rating and service focus: 5.0★ from 33 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Chicopee, 16 mi away
59/100IFR ScoreRanked #11 because of its Google rating and service focus: 4.9★ from 62 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
#12 Twin Palm PC
Based in Chicopee, 16 mi away
58/100IFR ScoreRanked #12 because of its Google rating and service focus: 5.0★ from 46 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Amherst Center, 9 mi away
57/100IFR ScoreRanked #13 because of its Google rating and service focus: 5.0★ from 29 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Agawam, 16 mi away
57/100IFR ScoreRanked #14 because of its Google rating and service focus: 4.8★ from 73 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in West Springfield, 16 mi away
56/100IFR ScoreRanked #15 because of its Google rating and service focus: 4.9★ from 37 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Northampton, 7 mi away
56/100IFR ScoreRanked #16 because of its Google rating and service focus: 4.9★ from 9 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Holyoke, 2 mi away
55/100IFR ScoreRanked #17 because of its Google rating and service focus: 4.8★ from 5 Google reviews, listed on Google as “Computer service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Amherst
55/100IFR ScoreRanked #18 because of its Google rating and service focus: 4.1★ from 10 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Chicopee, 15 mi away
55/100IFR ScoreRanked #19 because of its Google rating and service focus: 4.9★ from 17 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Chicopee, 15 mi away
55/100IFR ScoreRanked #20 because of its Google rating and service focus: 5.0★ from 15 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Ludlow, 15 mi away
55/100IFR ScoreRanked #21 because of its Google rating and service focus: 4.9★ from 7 Google reviews, listed on Google as “Computer service”.
Based on 8 of 9 factors; recency not yet collected.
#22 Cyber Exchange
Based in West Springfield, 17 mi away
54/100IFR ScoreRanked #22 because of its Google rating and service focus: 3.7★ from 74 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Springfield, 19 mi away
54/100IFR ScoreRanked #23 because of its Google rating and service focus: 5.0★ from 29 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
#24 KNT Computer
Based in Chicopee, 11 mi away
54/100IFR ScoreRanked #24 because of its Google rating and service focus: 3.8★ from 10 Google reviews, listed on Google as “Computer repair service”.
Based on 7 of 9 factors; recency and availability not yet collected.
#25 ZORPCS
Based in Holyoke, 14 mi away
54/100IFR ScoreRanked #25 because of its Google rating and service focus: 5.0★ from 8 Google reviews, listed on Google as “Computer service”.
Based on 7 of 9 factors; recency and availability not yet collected.
All 39 computer repair shops
#1 to #25 are shown in full above. Here are #26 to #39, in IFR Score order; each links to its profile.
| Rank | Business | IFR Score | Google rating | Distance |
|---|---|---|---|---|
| 26 | Everything Computers | 53 | 5.0★ (9) | 16 mi |
| 27 | Beeman Electronics & IT | 53 | 5.0★ (4) | 15 mi |
| 28 | Control Alt Delete | 53 | 4.8★ (249) | 19 mi |
| 29 | Yes Computers | Apple Authorized Service Provider | 52 | 4.1★ (147) | 7 mi |
| 30 | PeopleFirst Technology Consulting | 52 | 5.0★ (41) | In Amherst |
| 31 | Rubber Duck Tech Repair | 52 | 4.9★ (191) | 16 mi |
| 32 | Spectacular Tech | 51 | 4.2★ (5) | 17 mi |
| 33 | PC Clinic | 50 | 3.7★ (3) | 15 mi |
| 34 | Entre Technologies | 48 | 4.0★ (4) | 19 mi |
| 35 | Sourcepass - Easthampton | 47 | 4.9★ (12) | 10 mi |
| 36 | KRM Office Equipment | 47 | 5.0★ (36) | 19 mi |
| 37 | Affordable Expert PC Services | 45 | 3.8★ (31) | 20 mi |
| 38 | Haselkorn, Inc. | 43 | 4.6★ (10) | 18 mi |
| 39 | Insyscom Technologies | 42 | 5.0★ (7) | 19 mi |
Also serving Amherst
20 more computer repair shops within 20 mi that we can't rank yet: too few reviews, or a service we couldn't confirm. Listed A to Z.
| Business | Google rating | Distance |
|---|---|---|
| 413 IT Solutions | 7 mi | |
| Base2 Tech Systems | 5.0★ (1) | 11 mi |
| CashComputer.Net | 5.0★ (1) | 20 mi |
| Complete IT Solutions | 5.0★ (2) | 15 mi |
| Computech Solutions | 5.0★ (1) | 15 mi |
| Computer Breeze | 5.0★ (2) | 11 mi |
| Computer Emergency | 5.0★ (2) | 14 mi |
| Cris On Site Computer Repair & I T Service | 5.0★ (1) | 17 mi |
| Entre Technologies | 5.0★ (1) | 14 mi |
| Geeks On Site | 5.0★ (1) | 20 mi |
| GlitchProof I.T. | 5.0★ (1) | 14 mi |
| Hindsait | 1 mi | |
| Infotek | 6 mi | |
| Jackson Howard IT | 3 mi | |
| Kagan Computer Services | 4.0★ (1) | 13 mi |
| Nationalcws | 5.0★ (1) | 17 mi |
| Rick Rock's Computer Services | 4.5★ (2) | 16 mi |
| Service Digital Solutions | 5.0★ (1) | 12 mi |
| ThatChanged! | 7 mi | |
| WCFP Computers | 5.0★ (1) | 8 mi |
How we ranked Amherst computer repair shops
We scored 39 Amherst computer repair shops on nine factors, weighted as shown. An IT firm is ranked when its service is confirmed and it has 3 or more Google reviews or a claimed profile. An IT firm with no Google reviews scores zero on rating, review volume and recency. Other unknown factors are left out, not counted as zero. Scores last refreshed November 9, 2026.
Paid placement never changes a rank or score. Sponsored businesses are paid, labelled, limited to 3 and shown above the ranking, outside it.
| Factor | Weight | Computed from | In Amherst data |
|---|---|---|---|
| Reputation | 25% | Google star rating, adjusted for how many reviews back it | Measured |
| Review volume | 15% | Number of Google reviews, compared with the most-reviewed IT firm on the list | Measured |
| Recency | 10% | Share of reviews from the last 12 months | Not yet collected |
| Availability | 5% | Weekly open hours, Saturday, Sunday and 24/7 support | Measured |
| Service focus | 15% | How clearly the firm does this service (its Google category and name) | Measured |
| Proximity | 5% | Based in the city scores highest, less the farther away it is | Measured |
| Claimed profile | 10% | The firm has claimed its IT Firms Ranked profile (free or paid earn the same) | Measured |
| Partnered | 5% | The firm links to IT Firms Ranked from its own website with our badge, checked periodically | Measured |
| Client reviews | 10% | Verified client reviews collected by IT Firms Ranked: their rating and how many there are | Measured |
How to choose a computer repair shop
- Ask for a written estimate and approve any extra work before it is done.
- Ask whether they come on site and whether they work on business systems as well as home computers.
- Check the warranty on parts and labour.
- Ask for two or three references from clients of your size and industry, and call them.
- Get the scope, response times and price in writing before you sign, including how you leave and get your data back.
Questions to ask a computer repair shop
- Is the diagnosis free, and how much is the estimate likely to change?
- Do you back up our data before the repair?
- Do you offer on-site visits for businesses?
- What warranty do you give on parts and labour?
- How long will the repair take?
Terms explained
- MSP (managed service provider)
- A firm that runs a business’s IT for a recurring fee: monitoring, patching, help desk, backups and security tools.
- Co-managed IT
- An arrangement where an outside firm supports an in-house IT person or team, sharing tools and tasks.
- Break-fix
- IT support paid per incident or per hour, with no monthly agreement.
- SLA (service-level agreement)
- The contract terms for response and resolution times, uptime and support hours.
- Help desk
- The support line staff call or email for IT problems.
- RMM
- Remote monitoring and management software that lets an IT firm watch, patch and fix computers remotely.
- vCIO
- A virtual chief information officer: part-time IT strategy and budgeting from an outside firm.
- MSSP
- A managed security service provider: a firm that monitors and manages security tools around the clock.
- EDR / MDR
- Endpoint detection and response software, and the managed service of people watching its alerts (managed detection and response).
- MFA
- Multi-factor authentication: a second proof of identity, such as an app prompt, on top of a password.
- Penetration test
- An authorised, simulated attack on your systems to find weaknesses before criminals do.
- SOC 2
- An independent auditor’s report (AICPA standard) on a service provider’s security controls.
Computer repair shops in Amherst: frequently asked questions
Who is the best computer repair shop in Amherst?
By IFR Score, the highest-ranked computer repair shop in Amherst, MA is Tom's Electronics - Games, Movies & Music with an IFR Score of 63/100. It has 4.8★ from 402 Google reviews. It is open Saturdays until 3 PM. Cyber Surf Shop (#2) and 191 Incorporated (#3) follow. We ranked 39 computer repair shops on nine factors, last updated November 9, 2026.
How many computer repair shops are there in Amherst?
ITFirmsRanked ranks 39 computer repair shops serving Amherst, MA. 3 of them are based in Amherst; the rest serve it from nearby towns. Another 20 within 20 mi are listed but not ranked yet. Counts are as of November 2026.
Which computer repair shops in Amherst work on weekends?
22 of 39 ranked computer repair shops post Saturday hours and 4 post Sunday hours. The highest-ranked open Saturdays are Tom's Electronics - Games, Movies & Music (#1), Cyber Surf Shop (#2) and 191 Incorporated (#3). Posted hours are office hours; many firms also run an after-hours support line for contract clients.
What Google rating do Amherst computer repair shops have?
The median Google rating among 39 rated computer repair shops in Amherst is 4.9★, with a median of 33 reviews. Tom's Electronics - Games, Movies & Music has the most, 402 reviews, and ranks #1. We adjust ratings for review count, so a few five-star reviews cannot top the list.
How does ITFirmsRanked rank computer repair shops?
Each computer repair shop gets a 0–100 IFR Score from nine published factors, led by reputation (25%), review volume (15%), service focus (15%) and recency (10%). An IT firm with no Google reviews scores zero on rating, review volume and recency; other factors we cannot measure are left out. Only IT firms with a confirmed service and 3 or more reviews, or a claimed profile, are ranked.
Do computer repair shops outside Amherst count in this ranking?
Yes, if they are within 20 mi of the Amherst city center, our service radius for computer repair shops. Each listing shows where the IT firm is based and how far away it is. Proximity is 5% of the IFR Score, so a nearby IT firm gets a small edge.
Can computer repair shops pay to rank higher on ITFirmsRanked?
No. The IFR Score never reads payment status, and this ranking has 0 paid placements. Up to 3 Featured IT firms may appear above the list, labelled Sponsored and showing their honest rank.
What does a computer repair shop do?
Computer repair shops fix desktops, laptops and printers in store or on site: hardware repairs, upgrades, virus removal and setup. Many serve small offices as well as households.
How are computer repair shops in Amherst ranked?
By IFR Score: Google rating and review volume, recent reviews, opening hours, how clearly the firm does computer repair, distance, a claimed profile, our badge and verified client reviews. Sponsored placements never change the order.
Should a business use a computer repair shop or an IT provider?
A repair shop suits one-off fixes on a few computers. Once you rely on shared files, email, backups and security across several staff, an IT provider with a support agreement usually works out better.
Should we back up before a repair?
Yes, if the computer still starts. Repairs can involve replacing drives or reinstalling the system. Ask the shop whether it backs up data first and what it charges.
Update log for Amherst
- November 2026: IFR Scores recalculated for 39 computer repair shops serving Amherst.
- November 2026: 1 duplicate listing merged.
More computer repair shops and Amherst pages
Computer repair shops near Amherst
- Computer repair shops in Amherst Center, MA38 ranked
- Computer repair shops in Northampton, MA45 ranked
- Computer repair shops in South Hadley, MA44 ranked
- Computer repair shops in Easthampton, MA42 ranked
- Computer repair shops in Holyoke, MA47 ranked
- Computer repair shops in North Chicopee, MA47 ranked
- Computer repair shops in Ludlow, MA49 ranked
- Computer repair shops in Greenfield, MA12 ranked
- Computer repair shops in Chicopee, MA50 ranked
- Computer repair shops in Palmer, MA44 ranked
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- Cybersecurity companies in Amherst273 ranked
- IT consultants in Amherst127 ranked
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- All IT providers in Amherst