68/100IFR Score
Ranked #1 because of its Google rating and review volume: 4.8★ from 402 Google reviews, the most in Palmer.
Best Computer Repair Shops in Palmer, MA (2026)
44 computer repair shops ranked by IFR ScoreUpdated 0 paid placements in this rankingHow we rank →
The short answer
- 1
Best overall in Palmer: Tom's Electronics - Games, Movies & Music, IFR Score 68/100; 4.8★ from 402 Google reviews; open Saturdays until 3 PM.
- 25
Most-reviewed: Control Alt Delete, 249 Google reviews at 4.8★, the most of 44 ranked after Tom's Electronics - Games, Movies & Music; ranked #25.
Rankings can't be bought. IT providers can't pay to change their rank or score. How we rank
44 Palmer computer repair shops are ranked here by IFR Score, from nine published factors. 24 open Saturdays and 8 open Sundays, based on posted hours. The median Google rating is 4.9★ across 44 rated IT firms.
Top 10 computer repair shops in Palmer at a glance
Ranked by IFR Score from public data. Sponsored placements are labelled and never change the order.
| Rank | Business | IFR Score | Google rating | Based in | Hours | Best for |
|---|---|---|---|---|---|---|
| 1 | Tom's Electronics - Games, Movies & Music | 68 | 4.8★ (402) | Palmer | Sat | Overall |
| 2 | 191 Incorporated | 65 | 5.0★ (119) | Palmer | Sat | — |
| 3 | Cyber Surf Shop | 62 | 4.7★ (124) | Chicopee, 13 mi away | Sat · Sun · Evenings | — |
| 4 | POST Computer Systems | 62 | 4.9★ (62) | Chicopee, 5 mi away | Sat | — |
| 5 | Twin Palm PC | 61 | 5.0★ (46) | Chicopee, 5 mi away | Sat | — |
| 6 | TrueTech Solutions | 60 | 5.0★ (54) | Southbridge, 16 mi away | Sat · Sun · Evenings | — |
| 7 | UBsTech | 60 | 5.0★ (42) | Agawam, 14 mi away | Sat · Sun | — |
| 8 | PC Steven Computer Repair, Chicopee MA | 59 | 4.8★ (46) | Chicopee, 15 mi away | Sat · Sun · Evenings | — |
| 9 | Gogeeks Computer Rescue | 59 | 4.9★ (91) | East Longmeadow, 12 mi away | — | — |
| 10 | Reliable Computer | 58 | 4.9★ (93) | Holyoke, 15 mi away | — | — |
The 44 best computer repair shops in Palmer, ranked
Ordered by IFR Score, a 0–100 score from nine published factors. Paid placement never changes the order.
Ranked by IFR Score from public data. Sponsored placements are labelled and never change the order.
Scores below: based on 8 of 9 factors; recency not yet collected. Hatched segments mark factors we don't have yet.
Based in Palmer
65/100IFR ScoreRanked #2 because of its Google rating and service focus: 5.0★ from 119 Google reviews, listed on Google as “Computer repair service”.
Based in Chicopee, 13 mi away
62/100IFR ScoreRanked #3 because of its Google rating and service focus: 4.7★ from 124 Google reviews, listed on Google as “Computer repair service”.
Based in Chicopee, 5 mi away
62/100IFR ScoreRanked #4 because of its Google rating and service focus: 4.9★ from 62 Google reviews, listed on Google as “Computer repair service”.
#5 Twin Palm PC
Based in Chicopee, 5 mi away
61/100IFR ScoreRanked #5 because of its Google rating and service focus: 5.0★ from 46 Google reviews, listed on Google as “Computer repair service”.
Based in Southbridge, 16 mi away
60/100IFR ScoreRanked #6 because of its Google rating and service focus: 5.0★ from 54 Google reviews, listed on Google as “Computer service”.
#7 UBsTech
Based in Agawam, 14 mi away
60/100IFR ScoreRanked #7 because of its Google rating and service focus: 5.0★ from 42 Google reviews, listed on Google as “Computer service”.
Based in Chicopee, 15 mi away
59/100IFR ScoreRanked #8 because of its Google rating and service focus: 4.8★ from 46 Google reviews, listed on Google as “Computer repair service”.
Based in East Longmeadow, 12 mi away
59/100IFR ScoreRanked #9 because of its Google rating and service focus: 4.9★ from 91 Google reviews, listed on Google as “Computer repair service”.
Based in Holyoke, 15 mi away
58/100IFR ScoreRanked #10 because of its Google rating and service focus: 4.9★ from 93 Google reviews, listed on Google as “Computer repair service”.
Based in Enfield, 16 mi away
58/100IFR ScoreRanked #11 because of its Google rating and service focus: 5.0★ from 30 Google reviews, listed on Google as “Computer repair service”.
Based in South Hadley, 10 mi away
58/100IFR ScoreRanked #12 because of its Google rating and service focus: 5.0★ from 33 Google reviews, listed on Google as “Computer repair service”.
#13 Computer Works
Based in Easthampton, 19 mi away
58/100IFR ScoreRanked #13 because of its Google rating and service focus: 4.5★ from 101 Google reviews, listed on Google as “Computer repair service”.
Based in Agawam, 14 mi away
58/100IFR ScoreRanked #14 because of its Google rating and service focus: 4.8★ from 73 Google reviews, listed on Google as “Computer repair service”.
Based in Palmer
57/100IFR ScoreRanked #15 because of its Google rating and service focus: 5.0★ from 4 Google reviews, listed on Google as “Computer repair service”.
Based in Chicopee, 7 mi away
57/100IFR ScoreRanked #16 because of its Google rating and service focus: 5.0★ from 15 Google reviews, listed on Google as “Computer repair service”.
Based in Springfield, 9 mi away
57/100IFR ScoreRanked #17 because of its Google rating and service focus: 5.0★ from 29 Google reviews, listed on Google as “Computer repair service”.
Based in Chicopee, 8 mi away
57/100IFR ScoreRanked #18 because of its Google rating and service focus: 4.9★ from 17 Google reviews, listed on Google as “Computer repair service”.
Based in Amherst, 18 mi away
56/100IFR ScoreRanked #19 because of its Google rating and service focus: 4.5★ from 108 Google reviews, listed on Google as “Computer repair service”.
Based in Ludlow, 8 mi away
56/100IFR ScoreRanked #20 because of its Google rating and service focus: 4.9★ from 7 Google reviews, listed on Google as “Computer service”.
Based in West Springfield, 15 mi away
56/100IFR ScoreRanked #21 because of its Google rating and service focus: 4.9★ from 37 Google reviews, listed on Google as “Computer repair service”.
Based in Northampton, 19 mi away
56/100IFR ScoreRanked #22 because of its Google rating and service focus: 4.6★ from 46 Google reviews, listed on Google as “Computer repair service”.
Based in Canton, 10 mi away
55/100IFR ScoreRanked #23 because of its Google rating and service focus: 5.0★ from 5 Google reviews, listed on Google as “Computer repair service”.
#24 Cyber Exchange
Based in West Springfield, 15 mi away
55/100IFR ScoreRanked #24 because of its Google rating and service focus: 3.7★ from 74 Google reviews, listed on Google as “Computer repair service”.
Based in Springfield, 12 mi away
55/100IFR ScoreRanked #25 because of its Google rating and review volume: 4.8★ from 249 Google reviews.
All 44 computer repair shops
#1 to #25 are shown in full above. Here are #26 to #44, in IFR Score order; each links to its profile.
| Rank | Business | IFR Score | Google rating | Distance |
|---|---|---|---|---|
| 26 | Centrend, Inc. | 55 | 5.0★ (12) | 14 mi |
| 27 | ZORPCS | 54 | 5.0★ (8) | 13 mi |
| 28 | The TV Doctor | 54 | 3.8★ (41) | 19 mi |
| 29 | KNT Computer | 54 | 3.8★ (10) | 13 mi |
| 30 | ClearCom IT Solutions Inc | 53 | 5.0★ (202) | 15 mi |
| 31 | Computer Professional Solutions | 53 | 5.0★ (9) | 19 mi |
| 32 | Spectacular Tech | 52 | 4.2★ (5) | 13 mi |
| 33 | Ink & Toner Solutions | 52 | 4.9★ (9) | 19 mi |
| 34 | FOXPOWERIT | 52 | 5.0★ (9) | 16 mi |
| 35 | Pioneer Valley Computer Repair | 51 | 4.8★ (5) | 19 mi |
| 36 | UMass Store Repair Center - Apple Authorized Service Provider | 50 | 4.1★ (10) | 19 mi |
| 37 | REPAIR WORLD LLC | 49 | 3.0★ (4) | 15 mi |
| 38 | Yes Computers | Apple Authorized Service Provider | 49 | 4.1★ (147) | 19 mi |
| 39 | Affordable Expert PC Services | 47 | 3.8★ (31) | 12 mi |
| 40 | PeopleFirst Technology Consulting | 47 | 5.0★ (41) | 18 mi |
| 41 | Sourcepass - Easthampton | 45 | 4.9★ (12) | 19 mi |
| 42 | Insyscom Technologies | 43 | 5.0★ (7) | 12 mi |
| 43 | Haselkorn, Inc. | 43 | 4.6★ (10) | 16 mi |
| 44 | On the Fly Computer Guy | 43 | 3.3★ (10) | 15 mi |
Also serving Palmer
20 more computer repair shops within 20 mi that we can't rank yet: too few reviews, or a service we couldn't confirm. Listed A to Z.
| Business | Google rating | Distance |
|---|---|---|
| ARO IT Solutions | In Palmer | |
| Azaya IT | 5.0★ (2) | In Palmer |
| CashComputer.Net | 5.0★ (1) | 13 mi |
| Complete IT Solutions | 5.0★ (2) | 13 mi |
| Computech Solutions | 5.0★ (1) | 8 mi |
| Computer Breeze | 5.0★ (2) | 19 mi |
| Computer Emergency | 5.0★ (2) | 15 mi |
| Cris On Site Computer Repair & I T Service | 5.0★ (1) | 9 mi |
| Dynamic Sunset Consulting | 5.0★ (1) | 15 mi |
| Entre Technologies | 5.0★ (1) | 5 mi |
| Geeks On Site | 5.0★ (1) | 13 mi |
| GlitchProof I.T. | 5.0★ (1) | 14 mi |
| Ichthys It Services Inc | 5.0★ (1) | In Palmer |
| Kagan Computer Services | 4.0★ (1) | 13 mi |
| Nationalcws | 5.0★ (1) | In Palmer |
| Regent Information Services | 5.0★ (1) | 12 mi |
| Rick Rock's Computer Services | 4.5★ (2) | 2 mi |
| SavePoint Repairs | 5.0★ (1) | 13 mi |
| The Computer Guy | 4.0★ (2) | 14 mi |
| Tony's computer repair | In Palmer |
How we ranked Palmer computer repair shops
We scored 44 Palmer computer repair shops on nine factors, weighted as shown. An IT firm is ranked when its service is confirmed and it has 3 or more Google reviews or a claimed profile. An IT firm with no Google reviews scores zero on rating, review volume and recency. Other unknown factors are left out, not counted as zero. Scores last refreshed November 9, 2026.
Paid placement never changes a rank or score. Sponsored businesses are paid, labelled, limited to 3 and shown above the ranking, outside it.
| Factor | Weight | Computed from | In Palmer data |
|---|---|---|---|
| Reputation | 25% | Google star rating, adjusted for how many reviews back it | Measured |
| Review volume | 15% | Number of Google reviews, compared with the most-reviewed IT firm on the list | Measured |
| Recency | 10% | Share of reviews from the last 12 months | Not yet collected |
| Availability | 5% | Weekly open hours, Saturday, Sunday and 24/7 support | Measured |
| Service focus | 15% | How clearly the firm does this service (its Google category and name) | Measured |
| Proximity | 5% | Based in the city scores highest, less the farther away it is | Measured |
| Claimed profile | 10% | The firm has claimed its IT Firms Ranked profile (free or paid earn the same) | Measured |
| Partnered | 5% | The firm links to IT Firms Ranked from its own website with our badge, checked periodically | Measured |
| Client reviews | 10% | Verified client reviews collected by IT Firms Ranked: their rating and how many there are | Measured |
How to choose a computer repair shop
- Ask for a written estimate and approve any extra work before it is done.
- Ask whether they come on site and whether they work on business systems as well as home computers.
- Check the warranty on parts and labour.
- Ask for two or three references from clients of your size and industry, and call them.
- Get the scope, response times and price in writing before you sign, including how you leave and get your data back.
Questions to ask a computer repair shop
- Is the diagnosis free, and how much is the estimate likely to change?
- Do you back up our data before the repair?
- Do you offer on-site visits for businesses?
- What warranty do you give on parts and labour?
- How long will the repair take?
Terms explained
- MSP (managed service provider)
- A firm that runs a business’s IT for a recurring fee: monitoring, patching, help desk, backups and security tools.
- Co-managed IT
- An arrangement where an outside firm supports an in-house IT person or team, sharing tools and tasks.
- Break-fix
- IT support paid per incident or per hour, with no monthly agreement.
- SLA (service-level agreement)
- The contract terms for response and resolution times, uptime and support hours.
- Help desk
- The support line staff call or email for IT problems.
- RMM
- Remote monitoring and management software that lets an IT firm watch, patch and fix computers remotely.
- vCIO
- A virtual chief information officer: part-time IT strategy and budgeting from an outside firm.
- MSSP
- A managed security service provider: a firm that monitors and manages security tools around the clock.
- EDR / MDR
- Endpoint detection and response software, and the managed service of people watching its alerts (managed detection and response).
- MFA
- Multi-factor authentication: a second proof of identity, such as an app prompt, on top of a password.
- Penetration test
- An authorised, simulated attack on your systems to find weaknesses before criminals do.
- SOC 2
- An independent auditor’s report (AICPA standard) on a service provider’s security controls.
Computer repair shops in Palmer: frequently asked questions
Who is the best computer repair shop in Palmer?
By IFR Score, the highest-ranked computer repair shop in Palmer, MA is Tom's Electronics - Games, Movies & Music with an IFR Score of 68/100. It has 4.8★ from 402 Google reviews. It is open Saturdays until 3 PM. 191 Incorporated (#2) and Cyber Surf Shop (#3) follow. We ranked 44 computer repair shops on nine factors, last updated November 9, 2026.
How many computer repair shops are there in Palmer?
ITFirmsRanked ranks 44 computer repair shops serving Palmer, MA. 3 of them are based in Palmer; the rest serve it from nearby towns. Another 20 within 20 mi are listed but not ranked yet. Counts are as of November 2026.
Which computer repair shops in Palmer work on weekends?
24 of 44 ranked computer repair shops post Saturday hours and 8 post Sunday hours. The highest-ranked open Saturdays are Tom's Electronics - Games, Movies & Music (#1), 191 Incorporated (#2) and Cyber Surf Shop (#3). Posted hours are office hours; many firms also run an after-hours support line for contract clients.
What Google rating do Palmer computer repair shops have?
The median Google rating among 44 rated computer repair shops in Palmer is 4.9★, with a median of 32 reviews. Tom's Electronics - Games, Movies & Music has the most, 402 reviews, and ranks #1. We adjust ratings for review count, so a few five-star reviews cannot top the list.
How does ITFirmsRanked rank computer repair shops?
Each computer repair shop gets a 0–100 IFR Score from nine published factors, led by reputation (25%), review volume (15%), service focus (15%) and recency (10%). An IT firm with no Google reviews scores zero on rating, review volume and recency; other factors we cannot measure are left out. Only IT firms with a confirmed service and 3 or more reviews, or a claimed profile, are ranked.
Do computer repair shops outside Palmer count in this ranking?
Yes, if they are within 20 mi of the Palmer city center, our service radius for computer repair shops. Each listing shows where the IT firm is based and how far away it is. Proximity is 5% of the IFR Score, so a nearby IT firm gets a small edge.
Can computer repair shops pay to rank higher on ITFirmsRanked?
No. The IFR Score never reads payment status, and this ranking has 0 paid placements. Up to 3 Featured IT firms may appear above the list, labelled Sponsored and showing their honest rank.
What does a computer repair shop do?
Computer repair shops fix desktops, laptops and printers in store or on site: hardware repairs, upgrades, virus removal and setup. Many serve small offices as well as households.
How are computer repair shops in Palmer ranked?
By IFR Score: Google rating and review volume, recent reviews, opening hours, how clearly the firm does computer repair, distance, a claimed profile, our badge and verified client reviews. Sponsored placements never change the order.
Should a business use a computer repair shop or an IT provider?
A repair shop suits one-off fixes on a few computers. Once you rely on shared files, email, backups and security across several staff, an IT provider with a support agreement usually works out better.
Should we back up before a repair?
Yes, if the computer still starts. Repairs can involve replacing drives or reinstalling the system. Ask the shop whether it backs up data first and what it charges.
Update log for Palmer
- November 2026: IFR Scores recalculated for 44 computer repair shops serving Palmer.
- November 2026: 1 duplicate listing merged.
More computer repair shops and Palmer pages
Computer repair shops near Palmer
- Computer repair shops in Ludlow, MA49 ranked
- Computer repair shops in East Longmeadow, MA59 ranked
- Computer repair shops in Springfield, MA55 ranked
- Computer repair shops in North Chicopee, MA47 ranked
- Computer repair shops in Chicopee, MA50 ranked
- Computer repair shops in South Hadley, MA44 ranked
- Computer repair shops in Longmeadow, MA64 ranked
- Computer repair shops in Holyoke, MA47 ranked
- Computer repair shops in West Springfield, MA54 ranked
- Computer repair shops in Agawam, MA59 ranked
Other services in Palmer
- Managed IT service providers in Palmer213 ranked
- Cybersecurity companies in Palmer310 ranked
- IT consultants in Palmer178 ranked
- Network cabling and installation companies in Palmer69 ranked
- Business phone system providers in Palmer65 ranked
- Data recovery services in Palmer72 ranked
- All IT providers in Palmer