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Best Managed IT Service Providers in Timberlake, VA (2026)

36 managed IT service providers ranked by IFR ScoreUpdated 0 paid placements in this rankingHow we rank →

The short answer

  1. 1

    Best overall in Timberlake: Cantey Tech Consulting - Roanoke Managed IT Services Company, IFR Score 61/100; 4.6★ from 29 Google reviews; open 7 days a week.

  2. 8

    Most-reviewed: Shatter PHONE REPAIR :IPAD :COMPUTER :SAMSUNG( Roanoke VA ), 192 Google reviews at 4.8★, the most of 36 ranked; ranked #8.

Rankings can't be bought. IT providers can't pay to change their rank or score. How we rank

36 Timberlake managed IT service providers are ranked here by IFR Score, from nine published factors. 10 open Saturdays and 6 open Sundays, based on posted hours. The median Google rating is 5.0★ across 36 rated IT firms.

Top 10 managed IT service providers in Timberlake at a glance

Ranked by IFR Score from public data. Sponsored placements are labelled and never change the order.

Top 10 managed IT service providers in Timberlake at a glance
RankBusinessIFR ScoreGoogle ratingBased inHoursBest for
1Cantey Tech Consulting - Roanoke Managed IT Services Company614.6★ (29)Roanoke, 38 mi awaySat · Sun · EveningsOverall
2Commonwealth Computer Services604.9★ (60)Hollins, 30 mi away——
3Mike's PC Repair Service584.7★ (90)Lynchburg, 6 mi awaySat · Sun · Evenings—
4Integrated Technology Group, Inc.585.0★ (16)Madison Heights, 13 mi away——
5TekaByte585.0★ (54)Danville, 48 mi away——
6Spotlight Revenue585.0★ (22)Roanoke, 39 mi awaySat · Evenings—
7Respectful Home Solutions575.0★ (8)Timberlake——
8Shatter PHONE REPAIR :IPAD :COMPUTER :SAMSUNG( Roanoke VA )574.8★ (192)Roanoke, 41 mi awaySat · Sun · EveningsMost reviews
9DataPrivia, Inc.565.0★ (7)Lynchburg, 8 mi away——
10Banks Technology Services555.0★ (15)Roanoke, 38 mi away——

The 36 best managed IT service providers in Timberlake, ranked

Ordered by IFR Score, a 0–100 score from nine published factors. Paid placement never changes the order.

Ranked by IFR Score from public data. Sponsored placements are labelled and never change the order.

  1. Ranked #1 in Timberlake

    Based in Roanoke, 38 mi away

    61/100IFR Score

    Ranked #1 because of its Google rating and service focus: 4.6★ from 29 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.6★ from 29 Google reviews
    Hours
    Mon–Sun 12 AM–12 AM
    Address
    620 Salem Ave SW, Roanoke, VA 24016
  2. Based in Lynchburg, 6 mi away

    58/100IFR Score

    Ranked #3 because of its Google rating and review volume: 4.7★ from 90 Google reviews.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.7★ from 90 Google reviews
    Hours
    Mon–Fri 8:30 AM–7 PM · Sat–Sun 10 AM–6 PM
    Address
    52 Countryplace Ln, Lynchburg, VA 24501
  3. Based in Danville, 48 mi away

    58/100IFR Score

    Ranked #5 because of its Google rating and service focus: 5.0★ from 54 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 54 Google reviews
    Hours
    Mon–Fri 8 AM–5 PM · Sat–Sun closed
    Address
    1311 Piney Forest Rd D, Danville, VA 24540
  4. Based in Roanoke, 39 mi away

    58/100IFR Score

    Ranked #6 because of its Google rating and service focus: 5.0★ from 22 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 22 Google reviews
    Hours
    Mon–Fri 8 AM–7 PM · Sat 10 AM–5 PM · Sun closed
    Address
    1111 Shenandoah Ave NW, Roanoke, VA 24017
  5. 57/100IFR Score

    Ranked #8 because of its Google rating and review volume: 4.8★ from 192 Google reviews, the most in Timberlake.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.8★ from 192 Google reviews
    Hours
    Mon 3 PM–7 PM · Tue 11 AM–2:30 PM · Wed 11 AM–8 PM · Thu 11 AM–3:30 PM · Fri 11 AM–8 PM · Sat 10 AM–8 PM · Sun 10 AM–6 PM
    Address
    3108 Peters Creek Rd, Roanoke, VA 24019
  6. Based in Lynchburg, 8 mi away

    56/100IFR Score

    Ranked #9 because of its Google rating and service focus: 5.0★ from 7 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 7 Google reviews
    Hours
    Mon–Fri 8 AM–6 PM · Sat–Sun closed
    Address
    1942 Thomson Dr, Lynchburg, VA 24501
  7. Based in Roanoke, 38 mi away

    55/100IFR Score

    Ranked #10 because of its Google rating and service focus: 5.0★ from 15 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 15 Google reviews
    Hours
    Mon–Fri 5 AM–5 PM · Sat–Sun closed
    Address
    110 Campbell Ave SW #4, Roanoke, VA 24011
  8. Based in Salem, 46 mi away

    55/100IFR Score

    Ranked #11 because of its Google rating and service focus: 5.0★ from 19 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 19 Google reviews
    Hours
    Mon–Fri 7 AM–6 PM · Sat–Sun closed
    Address
    2244 W Main St, Salem, VA 24153
  9. Based in Roanoke, 39 mi away

    55/100IFR Score

    Ranked #12 because of its Google rating and service focus: 5.0★ from 15 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 15 Google reviews
    Hours
    Mon–Fri 8 AM–5 PM · Sat–Sun closed
    Address
    701 Brandon Ave SW, Roanoke, VA 24015
  10. Based in Timberlake

    54/100IFR Score

    Ranked #13 because of its Google rating and service focus: 5.0★ from 3 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 3 Google reviews
    Hours
    Mon–Fri 8 AM–5 PM · Sat–Sun closed
  11. Based in Lynchburg, 2 mi away

    54/100IFR Score

    Ranked #14 because of its Google rating and review volume: 4.8★ from 61 Google reviews.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.8★ from 61 Google reviews
    Hours
    Mon–Fri 9 AM–5 PM · Sat–Sun closed
    Address
    20607 Timberlake Rd Ste B, Lynchburg, VA 24502
  12. Based in Roanoke, 39 mi away

    54/100IFR Score

    Ranked #17 because of its Google rating and service focus: 3.7★ from 18 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 3.7★ from 18 Google reviews
    Hours
    Mon–Fri 8 AM–6 PM · Sat–Sun closed
    Address
    7218 Williamson Rd, Roanoke, VA 24019
  13. Based in Timberlake

    53/100IFR Score

    Ranked #18 because of its Google rating and service focus: 5.0★ from 8 Google reviews, listed on Google as “Website designer”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 8 Google reviews
    Hours
    Mon–Sun 12 AM–12 AM
  14. Based in Christiansburg, 48 mi away

    52/100IFR Score

    Ranked #19 because of its Google rating and service focus: 5.0★ from 8 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 8 Google reviews
    Hours
    Mon–Fri 8 AM–6 PM · Sat–Sun closed
  15. Based in South Riding, 48 mi away

    52/100IFR Score

    Ranked #20 because of its Google rating and service focus: 5.0★ from 5 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 5 Google reviews
    Hours
    Mon–Sat 9 AM–5 PM · Sun closed
  16. Based in Lynchburg, 5 mi away

    51/100IFR Score

    Ranked #22 because of its Google rating and review volume: 4.4★ from 35 Google reviews.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.4★ from 35 Google reviews
    Hours
    Mon–Fri 9 AM–5 PM · Sat–Sun closed
    Address
    6020 Fort Ave, Lynchburg, VA 24502
  17. Based in Cave Spring, 33 mi away

    51/100IFR Score

    Ranked #23 because of its Google rating and service focus: 5.0★ from 3 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 3 Google reviews
    Hours
    Mon–Fri 9 AM–6 PM · Sat–Sun closed

All 36 managed IT service providers

#1 to #25 are shown in full above. Here are #26 to #36, in IFR Score order; each links to its profile.

managed IT service providers in Timberlake, ranks 26 to 36
RankBusinessIFR ScoreGoogle ratingDistance
26GSS Computer Technology503.3★ (4)40 mi
27Benchmark ProTech495.0★ (10)3 mi
28Valley Computer Sales and Service494.8★ (48)44 mi
29T3K Computer and IT Services475.0★ (8)48 mi
30The Computer Works464.8★ (22)44 mi
31Tatertech465.0★ (3)14 mi
32Comm World Central Virginia453.7★ (3)4 mi
33Ed's PC and Tech Solutions455.0★ (8)48 mi
34Responsive Technology Partners445.0★ (6)39 mi
35South Atlantic Data and Design435.0★ (6)44 mi
36Cobb Technologies434.2★ (5)38 mi

Also serving Timberlake

20 more managed IT service providers within 50 mi that we can't rank yet: too few reviews, or a service we couldn't confirm. Listed A to Z.

Unranked managed IT service providers serving Timberlake
BusinessGoogle ratingDistance
Advanced Logic5.0★ (1)4 mi
C Ray Carter Co. Inc5.0★ (1)In Timberlake
Cobbs Technology Services5.0★ (1)7 mi
Computer and Terminal Services Inc5.0★ (2)17 mi
DigeTekS7 mi
Encrypted Technologies4.5★ (2)9 mi
Entre Computer Center3.0★ (2)38 mi
GenixCell5.0★ (1)31 mi
Grandson For Hire7 mi
Jackrabbit Tech5.0★ (1)41 mi
Lakeside Computer Services5.0★ (1)5 mi
Networx - Technical System Services5.0★ (1)42 mi
One Stop PC Doc IT Solutions5.0★ (1)38 mi
Overclocked ConsultingIn Timberlake
Overstreet Consulting3.0★ (1)In Timberlake
Piedmont Micro Inc.7 mi
Sentinel South IT5.0★ (1)13 mi
TechMED Technology Services5.0★ (1)7 mi
Trans-Comp International4.5★ (2)8 mi
We Fix Stupid Computers - Lynlinks Technologies, Inc4.9★ (78)In Timberlake

How we ranked Timberlake managed IT service providers

We scored 36 Timberlake managed IT service providers on nine factors, weighted as shown. An IT firm is ranked when its service is confirmed and it has 3 or more Google reviews or a claimed profile. An IT firm with no Google reviews scores zero on rating, review volume and recency. Other unknown factors are left out, not counted as zero. Scores last refreshed November 9, 2026.

Paid placement never changes a rank or score. Sponsored businesses are paid, labelled, limited to 3 and shown above the ranking, outside it.

Read the full method: formula, sources and exclusions

IFR Score factors and weights
FactorWeightComputed fromIn Timberlake data
Reputation25%Google star rating, adjusted for how many reviews back itMeasured
Review volume15%Number of Google reviews, compared with the most-reviewed IT firm on the listMeasured
Recency10%Share of reviews from the last 12 monthsNot yet collected
Availability5%Weekly open hours, Saturday, Sunday and 24/7 supportMeasured
Service focus15%How clearly the firm does this service (its Google category and name)Measured
Proximity5%Based in the city scores highest, less the farther away it isMeasured
Claimed profile10%The firm has claimed its IT Firms Ranked profile (free or paid earn the same)Measured
Partnered5%The firm links to IT Firms Ranked from its own website with our badge, checked periodicallyMeasured
Client reviews10%Verified client reviews collected by IT Firms Ranked: their rating and how many there areMeasured

How to choose a managed IT service provider

  1. Ask for a sample service-level agreement and compare response times, support hours and exclusions.
  2. Check how backups are done and tested, and ask when they last restored a client’s data.
  3. Ask which security tools are included and which cost extra (MFA, endpoint protection, email filtering, staff training).
  4. Make sure you, not the firm, own your accounts, domain names and licences.
  5. Ask for two or three references from clients of your size and industry, and call them.
  6. Get the scope, response times and price in writing before you sign, including how you leave and get your data back.

Questions to ask a managed IT service provider

  • Is the price per user, per device or a bundle, and what is not included?
  • What are your response times for urgent, normal and low-priority tickets?
  • Is your help desk in-house or outsourced, and what are its hours?
  • How do you back up our data, how often do you test restores, and where are the copies kept?
  • Which security tools are included, and do you monitor alerts after hours?
  • What happens to our passwords, documentation and data if we leave?
  • Can you give us references from clients of our size and industry?

Terms explained

MSP (managed service provider)
A firm that runs a business’s IT for a recurring fee: monitoring, patching, help desk, backups and security tools.
Co-managed IT
An arrangement where an outside firm supports an in-house IT person or team, sharing tools and tasks.
Break-fix
IT support paid per incident or per hour, with no monthly agreement.
SLA (service-level agreement)
The contract terms for response and resolution times, uptime and support hours.
Help desk
The support line staff call or email for IT problems.
RMM
Remote monitoring and management software that lets an IT firm watch, patch and fix computers remotely.
vCIO
A virtual chief information officer: part-time IT strategy and budgeting from an outside firm.
MSSP
A managed security service provider: a firm that monitors and manages security tools around the clock.
EDR / MDR
Endpoint detection and response software, and the managed service of people watching its alerts (managed detection and response).
MFA
Multi-factor authentication: a second proof of identity, such as an app prompt, on top of a password.
Penetration test
An authorised, simulated attack on your systems to find weaknesses before criminals do.
SOC 2
An independent auditor’s report (AICPA standard) on a service provider’s security controls.

Managed IT service providers in Timberlake: frequently asked questions

Who is the best managed IT service provider in Timberlake?

By IFR Score, the highest-ranked managed IT service provider in Timberlake, VA is Cantey Tech Consulting - Roanoke Managed IT Services Company with an IFR Score of 61/100. It has 4.6★ from 29 Google reviews. It is open 7 days a week. Commonwealth Computer Services (#2) and Mike's PC Repair Service (#3) follow. We ranked 36 managed IT service providers on nine factors, last updated November 9, 2026.

How many managed IT service providers are there in Timberlake?

ITFirmsRanked ranks 36 managed IT service providers serving Timberlake, VA. 3 of them are based in Timberlake; the rest serve it from nearby towns. Another 20 within 50 mi are listed but not ranked yet. Counts are as of November 2026.

Which managed IT service providers in Timberlake work on weekends?

10 of 36 ranked managed IT service providers post Saturday hours and 6 post Sunday hours. The highest-ranked open Saturdays are Cantey Tech Consulting - Roanoke Managed IT Services Company (#1), Mike's PC Repair Service (#3) and Spotlight Revenue (#6). Posted hours are office hours; many firms also run an after-hours support line for contract clients.

What Google rating do Timberlake managed IT service providers have?

The median Google rating among 36 rated managed IT service providers in Timberlake is 5.0★, with a median of 13 reviews. Shatter PHONE REPAIR :IPAD :COMPUTER :SAMSUNG( Roanoke VA ) has the most, 192 reviews, and ranks #8. We adjust ratings for review count, so a few five-star reviews cannot top the list.

How does ITFirmsRanked rank managed IT service providers?

Each managed IT service provider gets a 0–100 IFR Score from nine published factors, led by reputation (25%), review volume (15%), service focus (15%) and recency (10%). An IT firm with no Google reviews scores zero on rating, review volume and recency; other factors we cannot measure are left out. Only IT firms with a confirmed service and 3 or more reviews, or a claimed profile, are ranked.

Do managed IT service providers outside Timberlake count in this ranking?

Yes, if they are within 50 mi of the Timberlake city center, our service radius for managed IT service providers. Each listing shows where the IT firm is based and how far away it is. Proximity is 5% of the IFR Score, so a nearby IT firm gets a small edge.

Can managed IT service providers pay to rank higher on ITFirmsRanked?

No. The IFR Score never reads payment status, and this ranking has 0 paid placements. Up to 3 Featured IT firms may appear above the list, labelled Sponsored and showing their honest rank.

What does a managed IT service provider do?

Managed IT service providers (MSPs) run a business’s computers, servers, network, Microsoft 365 or Google accounts, backups and help desk for a monthly fee, or provide IT support by the hour.

How are managed it service providers in Timberlake ranked?

By IFR Score: Google rating and review volume, recent reviews, opening hours, how clearly the firm does managed IT services and IT support, distance, a claimed profile, our badge and verified client reviews. Sponsored placements never change the order.

What should a managed IT agreement include?

At minimum: help desk support for your staff, monitoring and patching of computers and servers, backups that are tested, security tools such as endpoint protection and multi-factor authentication, and a named contact. The agreement should state response times, support hours and what counts as out of scope.

Is managed IT priced per user or per device?

Both models are common, and some firms sell tiered bundles. Per-user pricing suits staff with several devices; per-device pricing suits shared computers. Compare quotes on the same number of users, devices and servers.

How long are managed IT contracts?

Often one to three years, sometimes month to month. Check the notice period, any early-termination fee and how the firm hands over passwords, documentation and data when the contract ends.

Update log for Timberlake

  1. November 2026: IFR Scores recalculated for 36 managed IT service providers serving Timberlake.
  2. November 2026: 1 duplicate listing merged.