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Best Managed IT Service Providers in Cave Spring, VA (2026)

27 managed IT service providers ranked by IFR ScoreUpdated 0 paid placements in this rankingHow we rank →

The short answer

  1. 1

    Best overall in Cave Spring: Cantey Tech Consulting - Roanoke Managed IT Services Company, IFR Score 64/100; 4.6★ from 29 Google reviews; open 7 days a week.

  2. 4

    Most-reviewed: Shatter PHONE REPAIR :IPAD :COMPUTER :SAMSUNG( Roanoke VA ), 192 Google reviews at 4.8★, the most of 27 ranked; ranked #4.

Rankings can't be bought. IT providers can't pay to change their rank or score. How we rank

27 Cave Spring managed IT service providers are ranked here by IFR Score, from nine published factors. 7 open Saturdays and 5 open Sundays, based on posted hours. The median Google rating is 5.0★ across 27 rated IT firms.

Most of this list also appears on the Managed IT service providers in Roanoke ranking. See Managed IT service providers in Roanoke

Top 10 managed IT service providers in Cave Spring at a glance

Ranked by IFR Score from public data. Sponsored placements are labelled and never change the order.

Top 10 managed IT service providers in Cave Spring at a glance
RankBusinessIFR ScoreGoogle ratingBased inHoursBest for
1Cantey Tech Consulting - Roanoke Managed IT Services Company644.6★ (29)Roanoke, 5 mi awaySat · Sun · EveningsOverall
2Commonwealth Computer Services624.9★ (60)Hollins, 13 mi away——
3Spotlight Revenue625.0★ (22)Roanoke, 5 mi awaySat · Evenings—
4Shatter PHONE REPAIR :IPAD :COMPUTER :SAMSUNG( Roanoke VA )604.8★ (192)Roanoke, 6 mi awaySat · Sun · EveningsMost reviews
5CMIT Solutions595.0★ (19)Salem, 6 mi away——
6New River Computing595.0★ (30)Blacksburg, 21 mi away——
7Banks Technology Services595.0★ (15)Roanoke, 5 mi away——
8Tech Squared, Inc.595.0★ (15)Roanoke, 4 mi away——
9Zaxx Tech Solutions575.0★ (114)Radford, 28 mi awaySat · Sun · Evenings—
10MANPOWER573.7★ (18)Roanoke, 9 mi away——

The 27 best managed IT service providers in Cave Spring, ranked

Ordered by IFR Score, a 0–100 score from nine published factors. Paid placement never changes the order.

Ranked by IFR Score from public data. Sponsored placements are labelled and never change the order.

Scores below: based on 8 of 9 factors; recency not yet collected. Hatched segments mark factors we don't have yet.

  3. #3 Spotlight Revenue

    Based in Roanoke, 5 mi away

    62/100IFR Score

    Ranked #3 because of its Google rating and service focus: 5.0★ from 22 Google reviews, listed on Google as “Computer support and services”.

    • 5.0★ from 22 Google reviews
    Hours
    Mon–Fri 8 AM–7 PM · Sat 10 AM–5 PM · Sun closed
    Address
    1111 Shenandoah Ave NW, Roanoke, VA 24017
    View profile for Spotlight Revenue(540) 210-1485

  4. #4 Shatter PHONE REPAIR :IPAD :COMPUTER :SAMSUNG( Roanoke VA )

    Based in Roanoke, 6 mi away

    60/100IFR Score

    Ranked #4 because of its Google rating and review volume: 4.8★ from 192 Google reviews, the most in Cave Spring.

    • 4.8★ from 192 Google reviews
    Hours
    Mon 3 PM–7 PM · Tue 11 AM–2:30 PM · Wed 11 AM–8 PM · Thu 11 AM–3:30 PM · Fri 11 AM–8 PM · Sat 10 AM–8 PM · Sun 10 AM–6 PM
    Address
    3108 Peters Creek Rd, Roanoke, VA 24019
    View profile for Shatter PHONE REPAIR :IPAD :COMPUTER :SAMSUNG( Roanoke VA )(540) 757-4015

  5. #5 CMIT Solutions

    Based in Salem, 6 mi away

    59/100IFR Score

    Ranked #5 because of its Google rating and service focus: 5.0★ from 19 Google reviews, listed on Google as “Computer support and services”.

    • 5.0★ from 19 Google reviews
    Hours
    Mon–Fri 7 AM–6 PM · Sat–Sun closed
    Address
    2244 W Main St, Salem, VA 24153
    View profile for CMIT Solutions(540) 900-5770

  6. #6 New River Computing

    Based in Blacksburg, 21 mi away

    59/100IFR Score

    Ranked #6 because of its Google rating and service focus: 5.0★ from 30 Google reviews, listed on Google as “Computer support and services”.

    • 5.0★ from 30 Google reviews
    Hours
    Mon–Fri 8:30 AM–5 PM · Sat–Sun closed
    Address
    104 Hubbard St, Blacksburg, VA 24060
    View profile for New River Computing(540) 808-2900

  8. #8 Tech Squared, Inc.

    Based in Roanoke, 4 mi away

    59/100IFR Score

    Ranked #8 because of its Google rating and service focus: 5.0★ from 15 Google reviews, listed on Google as “Computer support and services”.

    • 5.0★ from 15 Google reviews
    Hours
    Mon–Fri 8 AM–5 PM · Sat–Sun closed
    Address
    701 Brandon Ave SW, Roanoke, VA 24015
    View profile for Tech Squared, Inc.(540) 344-1001

  10. #10 MANPOWER

    Based in Roanoke, 9 mi away

    57/100IFR Score

    Ranked #10 because of its Google rating and service focus: 3.7★ from 18 Google reviews, listed on Google as “Computer support and services”.

    • 3.7★ from 18 Google reviews
    Hours
    Mon–Fri 8 AM–6 PM · Sat–Sun closed
    Address
    7218 Williamson Rd, Roanoke, VA 24019
    View profile for MANPOWER(540) 366-2642

  11. #11 Aura Tech

    Based in Christiansburg, 23 mi away

    55/100IFR Score

    Ranked #11 because of its Google rating and review volume: 5.0★ from 90 Google reviews.

    • 5.0★ from 90 Google reviews
    Hours
    Mon–Sat 11 AM–6 PM · Sun closed
    Address
    782 New River Rd NW #750, Christiansburg, VA 24073
    View profile for Aura Tech(540) 494-4011

  15. #15 GSS Computer Technology

    Based in Roanoke, 8 mi away

    54/100IFR Score

    Ranked #15 because of its Google rating and service focus: 3.3★ from 4 Google reviews, listed on Google as “Computer support and services”.

    • 3.3★ from 4 Google reviews
    Hours
    Mon–Fri 8 AM–5 PM · Sat–Sun closed
    Address
    5250 Peters Creek Rd, Roanoke, VA 24019
    View profile for GSS Computer Technology(540) 362-7686

  17. #17 DataPrivia, Inc.

    Based in Lynchburg, 48 mi away

    52/100IFR Score

    Ranked #17 because of its Google rating and service focus: 5.0★ from 7 Google reviews, listed on Google as “Computer support and services”.

    • 5.0★ from 7 Google reviews
    Hours
    Mon–Fri 8 AM–6 PM · Sat–Sun closed
    Address
    1942 Thomson Dr, Lynchburg, VA 24501
    View profile for DataPrivia, Inc.(855) 477-4842

  18. #18 Advanced Logic

    Based in Blacksburg, 22 mi away

    52/100IFR Score

    Ranked #18 because of its Google rating and service focus: 3.7★ from 3 Google reviews, listed on Google as “Computer support and services”.

    • 3.7★ from 3 Google reviews
    Hours
    Mon–Fri 8:30 AM–5 PM · Sat–Sun closed
    Address
    1750 Kraft Dr SW Ste 1200, Blacksburg, VA 24060
    View profile for Advanced Logic(800) 283-2648

  19. #19 The Computer Works

    Based in Salem, 4 mi away

    51/100IFR Score

    Ranked #19 because of its Google rating and review volume: 4.8★ from 22 Google reviews.

    • 4.8★ from 22 Google reviews
    Hours
    Mon–Tue 10 AM–6 PM · Wed closed · Thu–Fri 10 AM–6 PM · Sat–Sun closed
    Address
    417 Apperson Dr, Salem, VA 24153
    View profile for The Computer Works(540) 389-2395

  20. #20 Computer Exchange

    Based in Lynchburg, 43 mi away

    50/100IFR Score

    Ranked #20 because of its Google rating and review volume: 4.8★ from 61 Google reviews.

    • 4.8★ from 61 Google reviews
    Hours
    Mon–Fri 9 AM–5 PM · Sat–Sun closed
    Address
    20607 Timberlake Rd Ste B, Lynchburg, VA 24502
    View profile for Computer Exchange(434) 239-0439

  24. #24 Cobb Technologies

    Based in Roanoke, 9 mi away

    46/100IFR Score

    Ranked #24 because of its Google rating and service focus: 4.2★ from 5 Google reviews, listed on Google as “Office equipment supplier”.

    • 4.2★ from 5 Google reviews
    Hours
    Mon–Fri 8 AM–5 PM · Sat–Sun closed
    Address
    7562 Hitech Rd, Roanoke, VA 24019
    View profile for Cobb Technologies(540) 344-1111

  25. #25 Benchmark ProTech

    Based in Lynchburg, 42 mi away

    45/100IFR Score

    Ranked #25 because of its Google rating and service focus: 5.0★ from 10 Google reviews, listed on Google as “Computer repair service”.

    • 5.0★ from 10 Google reviews
    Hours
    Mon–Fri 8 AM–5 PM · Sat–Sun closed
    Address
    1467 Crossings Centre Dr, Forest, VA 24551
    View profile for Benchmark ProTech(800) 849-0605

How we ranked Cave Spring managed IT service providers

We scored 27 Cave Spring managed IT service providers on nine factors, weighted as shown. An IT firm is ranked when its service is confirmed and it has 3 or more Google reviews or a claimed profile. An IT firm with no Google reviews scores zero on rating, review volume and recency. Other unknown factors are left out, not counted as zero. Scores last refreshed November 9, 2026.

Paid placement never changes a rank or score. Sponsored businesses are paid, labelled, limited to 3 and shown above the ranking, outside it.

Read the full method: formula, sources and exclusions

IFR Score factors and weights
FactorWeightComputed fromIn Cave Spring data
Reputation25%Google star rating, adjusted for how many reviews back itMeasured
Review volume15%Number of Google reviews, compared with the most-reviewed IT firm on the listMeasured
Recency10%Share of reviews from the last 12 monthsNot yet collected
Availability5%Weekly open hours, Saturday, Sunday and 24/7 supportMeasured
Service focus15%How clearly the firm does this service (its Google category and name)Measured
Proximity5%Based in the city scores highest, less the farther away it isMeasured
Claimed profile10%The firm has claimed its IT Firms Ranked profile (free or paid earn the same)Measured
Partnered5%The firm links to IT Firms Ranked from its own website with our badge, checked periodicallyMeasured
Client reviews10%Verified client reviews collected by IT Firms Ranked: their rating and how many there areMeasured

How to choose a managed IT service provider

  1. Ask for a sample service-level agreement and compare response times, support hours and exclusions.
  2. Check how backups are done and tested, and ask when they last restored a client’s data.
  3. Ask which security tools are included and which cost extra (MFA, endpoint protection, email filtering, staff training).
  4. Make sure you, not the firm, own your accounts, domain names and licences.
  5. Ask for two or three references from clients of your size and industry, and call them.
  6. Get the scope, response times and price in writing before you sign, including how you leave and get your data back.

Questions to ask a managed IT service provider

  • Is the price per user, per device or a bundle, and what is not included?
  • What are your response times for urgent, normal and low-priority tickets?
  • Is your help desk in-house or outsourced, and what are its hours?
  • How do you back up our data, how often do you test restores, and where are the copies kept?
  • Which security tools are included, and do you monitor alerts after hours?
  • What happens to our passwords, documentation and data if we leave?
  • Can you give us references from clients of our size and industry?

Terms explained

MSP (managed service provider)
A firm that runs a business’s IT for a recurring fee: monitoring, patching, help desk, backups and security tools.
Co-managed IT
An arrangement where an outside firm supports an in-house IT person or team, sharing tools and tasks.
Break-fix
IT support paid per incident or per hour, with no monthly agreement.
SLA (service-level agreement)
The contract terms for response and resolution times, uptime and support hours.
Help desk
The support line staff call or email for IT problems.
RMM
Remote monitoring and management software that lets an IT firm watch, patch and fix computers remotely.
vCIO
A virtual chief information officer: part-time IT strategy and budgeting from an outside firm.
MSSP
A managed security service provider: a firm that monitors and manages security tools around the clock.
EDR / MDR
Endpoint detection and response software, and the managed service of people watching its alerts (managed detection and response).
MFA
Multi-factor authentication: a second proof of identity, such as an app prompt, on top of a password.
Penetration test
An authorised, simulated attack on your systems to find weaknesses before criminals do.
SOC 2
An independent auditor’s report (AICPA standard) on a service provider’s security controls.

Managed IT service providers in Cave Spring: frequently asked questions

Who is the best managed IT service provider in Cave Spring?

By IFR Score, the highest-ranked managed IT service provider in Cave Spring, VA is Cantey Tech Consulting - Roanoke Managed IT Services Company with an IFR Score of 64/100. It has 4.6★ from 29 Google reviews. It is open 7 days a week. Commonwealth Computer Services (#2) and Spotlight Revenue (#3) follow. We ranked 27 managed IT service providers on nine factors, last updated November 9, 2026.

How many managed IT service providers are there in Cave Spring?

ITFirmsRanked ranks 27 managed IT service providers serving Cave Spring, VA. 1 of them is based in Cave Spring; the rest serve it from nearby towns. Counts are as of November 2026.

Which managed IT service providers in Cave Spring work on weekends?

7 of 27 ranked managed IT service providers post Saturday hours and 5 post Sunday hours. The highest-ranked open Saturdays are Cantey Tech Consulting - Roanoke Managed IT Services Company (#1), Spotlight Revenue (#3) and Shatter PHONE REPAIR :IPAD :COMPUTER :SAMSUNG( Roanoke VA ) (#4). Posted hours are office hours; many firms also run an after-hours support line for contract clients.

What Google rating do Cave Spring managed IT service providers have?

The median Google rating among 27 rated managed IT service providers in Cave Spring is 5.0★, with a median of 19 reviews. Shatter PHONE REPAIR :IPAD :COMPUTER :SAMSUNG( Roanoke VA ) has the most, 192 reviews, and ranks #4. We adjust ratings for review count, so a few five-star reviews cannot top the list.

How does ITFirmsRanked rank managed IT service providers?

Each managed IT service provider gets a 0–100 IFR Score from nine published factors, led by reputation (25%), review volume (15%), service focus (15%) and recency (10%). An IT firm with no Google reviews scores zero on rating, review volume and recency; other factors we cannot measure are left out. Only IT firms with a confirmed service and 3 or more reviews, or a claimed profile, are ranked.

Do managed IT service providers outside Cave Spring count in this ranking?

Yes, if they are within 50 mi of the Cave Spring city center, our service radius for managed IT service providers. Each listing shows where the IT firm is based and how far away it is. Proximity is 5% of the IFR Score, so a nearby IT firm gets a small edge.

Can managed IT service providers pay to rank higher on ITFirmsRanked?

No. The IFR Score never reads payment status, and this ranking has 0 paid placements. Up to 3 Featured IT firms may appear above the list, labelled Sponsored and showing their honest rank.

What does a managed IT service provider do?

Managed IT service providers (MSPs) run a business’s computers, servers, network, Microsoft 365 or Google accounts, backups and help desk for a monthly fee, or provide IT support by the hour.

How are managed it service providers in Cave Spring ranked?

By IFR Score: Google rating and review volume, recent reviews, opening hours, how clearly the firm does managed IT services and IT support, distance, a claimed profile, our badge and verified client reviews. Sponsored placements never change the order.

What should a managed IT agreement include?

At minimum: help desk support for your staff, monitoring and patching of computers and servers, backups that are tested, security tools such as endpoint protection and multi-factor authentication, and a named contact. The agreement should state response times, support hours and what counts as out of scope.

Is managed IT priced per user or per device?

Both models are common, and some firms sell tiered bundles. Per-user pricing suits staff with several devices; per-device pricing suits shared computers. Compare quotes on the same number of users, devices and servers.

How long are managed IT contracts?

Often one to three years, sometimes month to month. Check the notice period, any early-termination fee and how the firm hands over passwords, documentation and data when the contract ends.

Update log for Cave Spring

  1. November 2026: IFR Scores recalculated for 27 managed IT service providers serving Cave Spring.
  2. November 2026: 1 duplicate listing merged.

More managed IT service providers and Cave Spring pages