66/100IFR Score
Ranked #1 because of its Google rating and service focus: 5.0★ from 221 Google reviews, listed on Google as “Computer support and services”.
Based on 8 of 9 factors; recency not yet collected.
Best Managed IT Service Providers in Rochester, NY (2026)
57 managed IT service providers ranked by IFR ScoreUpdated 0 paid placements in this rankingHow we rank →
The short answer
- 1
Best overall in Rochester: CETech, IFR Score 66/100; 5.0★ from 221 Google reviews.
- 6
Most-reviewed: Dragon Computer Tech, 361 Google reviews at 4.6★, the most of 57 ranked; ranked #6.
Rankings can't be bought. IT providers can't pay to change their rank or score. How we rank
57 Rochester managed IT service providers are ranked here by IFR Score, from nine published factors. 16 open Saturdays and 11 open Sundays, based on posted hours. The median Google rating is 4.9★ across 57 rated IT firms.
Top 10 managed IT service providers in Rochester at a glance
Ranked by IFR Score from public data. Sponsored placements are labelled and never change the order.
| Rank | Business | IFR Score | Google rating | Based in | Hours | Best for |
|---|---|---|---|---|---|---|
| 1 | CETech | 66 | 5.0★ (221) | Rochester | — | Overall |
| 2 | Microworx | 65 | 4.6★ (244) | Rochester | — | — |
| 3 | CCPlus Inc. - Rochester Managed IT Services Company | 63 | 5.0★ (17) | Rochester | Sat · Sun · Evenings | — |
| 4 | Centrilogic | 61 | 4.5★ (12) | Rochester | Sat · Sun · Evenings | — |
| 5 | Deeley IT Services LLC | 61 | 5.0★ (39) | Rochester | — | — |
| 6 | Dragon Computer Tech | 60 | 4.6★ (361) | Rochester | Sat · Sun · Evenings | Most reviews |
| 7 | Simple Tech Innovations | 60 | 5.0★ (35) | Rochester | — | — |
| 8 | LyteSpeed | 60 | 4.3★ (70) | Rochester | — | — |
| 9 | Jeremiah's Computer Store and Repairs LLC | 60 | 4.7★ (314) | Rochester | Sat · Sun | — |
| 10 | BRL Solutions LLC | 60 | 4.2★ (13) | Rochester | Sat · Sun · Evenings | — |
The 57 best managed IT service providers in Rochester, ranked
Ordered by IFR Score, a 0–100 score from nine published factors. Paid placement never changes the order.
Ranked by IFR Score from public data. Sponsored placements are labelled and never change the order.
#2 Microworx
Based in Rochester
65/100IFR ScoreRanked #2 because of its Google rating and service focus: 4.6★ from 244 Google reviews, listed on Google as “Computer support and services”.
Based on 8 of 9 factors; recency not yet collected.
Based in Rochester
63/100IFR ScoreRanked #3 because of its Google rating and service focus: 5.0★ from 17 Google reviews, listed on Google as “Computer support and services”.
Based on 8 of 9 factors; recency not yet collected.
#4 Centrilogic
Based in Rochester
61/100IFR ScoreRanked #4 because of its Google rating and service focus: 4.5★ from 12 Google reviews, listed on Google as “Computer support and services”.
Based on 8 of 9 factors; recency not yet collected.
Based in Rochester
61/100IFR ScoreRanked #5 because of its Google rating and service focus: 5.0★ from 39 Google reviews, listed on Google as “Computer support and services”.
Based on 8 of 9 factors; recency not yet collected.
Based in Rochester
60/100IFR ScoreRanked #6 because of its Google rating and review volume: 4.6★ from 361 Google reviews, the most in Rochester.
Based on 8 of 9 factors; recency not yet collected.
Based in Rochester
60/100IFR ScoreRanked #7 because of its Google rating and service focus: 5.0★ from 35 Google reviews, listed on Google as “Computer support and services”.
Based on 8 of 9 factors; recency not yet collected.
#8 LyteSpeed
Based in Rochester
60/100IFR ScoreRanked #8 because of its Google rating and service focus: 4.3★ from 70 Google reviews, listed on Google as “Computer support and services”.
Based on 8 of 9 factors; recency not yet collected.
Based in Rochester
60/100IFR ScoreRanked #9 because of its Google rating and review volume: 4.7★ from 314 Google reviews.
Based on 8 of 9 factors; recency not yet collected.
Based in Rochester
60/100IFR ScoreRanked #10 because of its Google rating and service focus: 4.2★ from 13 Google reviews, listed on Google as “Computer support and services”.
Based on 8 of 9 factors; recency not yet collected.
Based in Rochester
59/100IFR ScoreRanked #11 because of its Google rating and service focus: 4.8★ from 24 Google reviews, listed on Google as “Computer support and services”.
Based on 8 of 9 factors; recency not yet collected.
Based in Rochester
59/100IFR ScoreRanked #12 because of its Google rating and service focus: 4.8★ from 25 Google reviews, listed on Google as “Computer support and services”.
Based on 8 of 9 factors; recency not yet collected.
Based in Brighton, 1 mi away
58/100IFR ScoreRanked #13 because of its Google rating and service focus: 5.0★ from 9 Google reviews, listed on Google as “Computer support and services”.
Based on 7 of 9 factors; recency and availability not yet collected.
Based in Canandaigua, 23 mi away
58/100IFR ScoreRanked #14 because of its Google rating and service focus: 5.0★ from 14 Google reviews, listed on Google as “Computer support and services”.
Based on 8 of 9 factors; recency not yet collected.
Based in Rochester
58/100IFR ScoreRanked #15 because of its Google rating and service focus: 5.0★ from 16 Google reviews, listed on Google as “Computer support and services”.
Based on 8 of 9 factors; recency not yet collected.
Based in Batavia, 31 mi away
58/100IFR ScoreRanked #16 because of its Google rating and service focus: 4.4★ from 47 Google reviews, listed on Google as “Computer support and services”.
Based on 8 of 9 factors; recency not yet collected.
Based in Rochester
58/100IFR ScoreRanked #17 because of its Google rating and service focus: 5.0★ from 15 Google reviews, listed on Google as “Computer support and services”.
Based on 8 of 9 factors; recency not yet collected.
#18 716 I.T. Group
Based in Amherst, 21 mi away
57/100IFR ScoreRanked #18 because of its Google rating and service focus: 5.0★ from 6 Google reviews, listed on Google as “Computer support and services”.
Based on 8 of 9 factors; recency not yet collected.
#19 LP Tech Service
Based in Brighton, 10 mi away
57/100IFR ScoreRanked #19 because of its Google rating and service focus: 5.0★ from 9 Google reviews, listed on Google as “Computer support and services”.
Based on 7 of 9 factors; recency and availability not yet collected.
Based in Rochester
57/100IFR ScoreRanked #20 because of its Google rating and review volume: 4.9★ from 194 Google reviews.
Based on 8 of 9 factors; recency not yet collected.
Based in Brighton, 7 mi away
56/100IFR ScoreRanked #21 because of its Google rating and service focus: 5.0★ from 12 Google reviews, listed on Google as “Computer support and services”.
Based on 8 of 9 factors; recency not yet collected.
Based in Rochester
56/100IFR ScoreRanked #22 because of its Google rating and service focus: 4.6★ from 10 Google reviews, listed on Google as “Computer support and services”.
Based on 8 of 9 factors; recency not yet collected.
#23 Krown Tech Group
Based in Irondequoit, 7 mi away
56/100IFR ScoreRanked #23 because of its Google rating and service focus: 5.0★ from 6 Google reviews, listed on Google as “Computer support and services”.
Based on 8 of 9 factors; recency not yet collected.
Based in Brighton, 12 mi away
56/100IFR ScoreRanked #24 because of its Google rating and review volume: 4.9★ from 212 Google reviews.
Based on 8 of 9 factors; recency not yet collected.
#25 PC Results Inc.
Based in Rochester
56/100IFR ScoreRanked #25 because of its Google rating and service focus: 5.0★ from 4 Google reviews, listed on Google as “Computer support and services”.
Based on 8 of 9 factors; recency not yet collected.
Managed IT service providers ranked #26 to #50
#1 to #25 are shown in full above. Here are #26 to #50, in IFR Score order; each links to its profile. We publish the top 50 of 57 ranked managed IT service providers here; the rest are on their profiles.
| Rank | Business | IFR Score | Google rating | Distance |
|---|---|---|---|---|
| 26 | BlueTie Inc | 56 | 4.4★ (7) | In Rochester |
| 27 | Synergy IT Solutions | 55 | 3.9★ (7) | In Rochester |
| 28 | Call The Computer Wizard | 55 | 5.0★ (30) | In Rochester |
| 29 | Resurge Technology | 55 | 4.9★ (7) | 7 mi |
| 30 | Spectre Technology | 54 | 5.0★ (10) | 17 mi |
| 31 | MANPOWER | 53 | 2.5★ (4) | In Rochester |
| 32 | Total BS LLC | 53 | 5.0★ (4) | 10 mi |
| 33 | Fixingfox Computers of Rochester | 53 | 4.6★ (72) | 7 mi |
| 34 | Info Advantage Inc | 53 | 4.7★ (56) | In Rochester |
| 35 | At Your Service Technologies | 52 | 5.0★ (3) | 10 mi |
| 36 | Computer Works Pro, Inc. | 52 | 4.9★ (61) | 7 mi |
| 37 | Finger Lakes Work Place | 52 | 5.0★ (6) | 26 mi |
| 38 | Kei's PCs | 51 | 4.4★ (13) | In Rochester |
| 39 | BBS Tech LLC | 51 | 4.7★ (39) | In Rochester |
| 40 | Net360 Computers | 51 | 4.8★ (52) | 10 mi |
| 41 | Dox | 51 | 5.0★ (22) | In Rochester |
| 42 | Keyser Computer Services | 51 | 5.0★ (3) | 25 mi |
| 43 | AXE Computers USA | 50 | 5.0★ (35) | 36 mi |
| 44 | CHPC IT | 50 | 4.9★ (79) | 39 mi |
| 45 | Blackcloud PC Builds | 50 | 4.6★ (11) | 10 mi |
| 46 | Entre Computer Services | 48 | 4.7★ (12) | In Rochester |
| 47 | Fairport Computers | 48 | 3.6★ (17) | 10 mi |
| 48 | Seigosoft Global Services LLC | 48 | 3.7★ (3) | In Rochester |
| 49 | IT Insights of Rochester | 48 | 5.0★ (9) | In Rochester |
| 50 | Layer 3 Technologies, Inc. | 48 | 4.6★ (9) | In Rochester |
Also serving Rochester
20 more managed IT service providers within 50 mi that we can't rank yet: too few reviews, or a service we couldn't confirm. Listed A to Z.
| Business | Google rating | Distance |
|---|---|---|
| ACC Business | 1.8★ (20) | In Rochester |
| All Choice Connect | 4.7★ (48) | In Rochester |
| Atomic Design | 3.8★ (13) | In Rochester |
| ATS Consulting Group Corporation | 5.0★ (4) | In Rochester |
| Data Brilliance Software Inc. | 5.0★ (13) | In Rochester |
| File Savers Data Recovery | 5.0★ (20) | In Rochester |
| Great Lakes Gaming | 5.0★ (307) | In Rochester |
| Innovative Solutions | 4.3★ (32) | In Rochester |
| Jims Computer Service | 4.9★ (12) | In Rochester |
| Licciardi Radio Services, Inc | 4.6★ (7) | In Rochester |
| LMT Technology Solutions | 4.8★ (31) | In Rochester |
| Mac To Mac Service | 4.5★ (28) | In Rochester |
| MacInTak Computers Sales & Service | 4.5★ (64) | In Rochester |
| Maroon Global Solutions Inc. | 4.2★ (5) | In Rochester |
| Rel Comm Inc. | 5.0★ (4) | In Rochester |
| Resnet | 4.1★ (17) | In Rochester |
| Reynolds Arcade | 4.0★ (60) | In Rochester |
| Rochester Software Associates | 4.5★ (4) | In Rochester |
| The Computer Exorcist, LLC formerly Teknosophy, LLC | 5.0★ (11) | In Rochester |
| Vytekk Technologies | 5.0★ (5) | In Rochester |
How we ranked Rochester managed IT service providers
We scored 57 Rochester managed IT service providers on nine factors, weighted as shown. An IT firm is ranked when its service is confirmed and it has 3 or more Google reviews or a claimed profile. An IT firm with no Google reviews scores zero on rating, review volume and recency. Other unknown factors are left out, not counted as zero. Scores last refreshed November 9, 2026.
Paid placement never changes a rank or score. Sponsored businesses are paid, labelled, limited to 3 and shown above the ranking, outside it.
| Factor | Weight | Computed from | In Rochester data |
|---|---|---|---|
| Reputation | 25% | Google star rating, adjusted for how many reviews back it | Measured |
| Review volume | 15% | Number of Google reviews, compared with the most-reviewed IT firm on the list | Measured |
| Recency | 10% | Share of reviews from the last 12 months | Not yet collected |
| Availability | 5% | Weekly open hours, Saturday, Sunday and 24/7 support | Measured |
| Service focus | 15% | How clearly the firm does this service (its Google category and name) | Measured |
| Proximity | 5% | Based in the city scores highest, less the farther away it is | Measured |
| Claimed profile | 10% | The firm has claimed its IT Firms Ranked profile (free or paid earn the same) | Measured |
| Partnered | 5% | The firm links to IT Firms Ranked from its own website with our badge, checked periodically | Measured |
| Client reviews | 10% | Verified client reviews collected by IT Firms Ranked: their rating and how many there are | Measured |
How to choose a managed IT service provider
- Ask for a sample service-level agreement and compare response times, support hours and exclusions.
- Check how backups are done and tested, and ask when they last restored a client’s data.
- Ask which security tools are included and which cost extra (MFA, endpoint protection, email filtering, staff training).
- Make sure you, not the firm, own your accounts, domain names and licences.
- Ask for two or three references from clients of your size and industry, and call them.
- Get the scope, response times and price in writing before you sign, including how you leave and get your data back.
Questions to ask a managed IT service provider
- Is the price per user, per device or a bundle, and what is not included?
- What are your response times for urgent, normal and low-priority tickets?
- Is your help desk in-house or outsourced, and what are its hours?
- How do you back up our data, how often do you test restores, and where are the copies kept?
- Which security tools are included, and do you monitor alerts after hours?
- What happens to our passwords, documentation and data if we leave?
- Can you give us references from clients of our size and industry?
Terms explained
- MSP (managed service provider)
- A firm that runs a business’s IT for a recurring fee: monitoring, patching, help desk, backups and security tools.
- Co-managed IT
- An arrangement where an outside firm supports an in-house IT person or team, sharing tools and tasks.
- Break-fix
- IT support paid per incident or per hour, with no monthly agreement.
- SLA (service-level agreement)
- The contract terms for response and resolution times, uptime and support hours.
- Help desk
- The support line staff call or email for IT problems.
- RMM
- Remote monitoring and management software that lets an IT firm watch, patch and fix computers remotely.
- vCIO
- A virtual chief information officer: part-time IT strategy and budgeting from an outside firm.
- MSSP
- A managed security service provider: a firm that monitors and manages security tools around the clock.
- EDR / MDR
- Endpoint detection and response software, and the managed service of people watching its alerts (managed detection and response).
- MFA
- Multi-factor authentication: a second proof of identity, such as an app prompt, on top of a password.
- Penetration test
- An authorised, simulated attack on your systems to find weaknesses before criminals do.
- SOC 2
- An independent auditor’s report (AICPA standard) on a service provider’s security controls.
Managed IT service providers in Rochester: frequently asked questions
Who is the best managed IT service provider in Rochester?
By IFR Score, the highest-ranked managed IT service provider in Rochester, NY is CETech with an IFR Score of 66/100. It has 5.0★ from 221 Google reviews. Microworx (#2) and CCPlus Inc. - Rochester Managed IT Services Company (#3) follow. We ranked 57 managed IT service providers on nine factors, last updated November 9, 2026.
How many managed IT service providers are there in Rochester?
ITFirmsRanked ranks 57 managed IT service providers serving Rochester, NY. 29 of them are based in Rochester; the rest serve it from nearby towns. Another 20 within 50 mi are listed but not ranked yet. Counts are as of November 2026.
Which managed IT service providers in Rochester work on weekends?
16 of 57 ranked managed IT service providers post Saturday hours and 11 post Sunday hours. The highest-ranked open Saturdays are CCPlus Inc. - Rochester Managed IT Services Company (#3), Centrilogic (#4) and Dragon Computer Tech (#6). Posted hours are office hours; many firms also run an after-hours support line for contract clients.
What Google rating do Rochester managed IT service providers have?
The median Google rating among 57 rated managed IT service providers in Rochester is 4.9★, with a median of 12 reviews. Dragon Computer Tech has the most, 361 reviews, and ranks #6. We adjust ratings for review count, so a few five-star reviews cannot top the list.
How does ITFirmsRanked rank managed IT service providers?
Each managed IT service provider gets a 0–100 IFR Score from nine published factors, led by reputation (25%), review volume (15%), service focus (15%) and recency (10%). An IT firm with no Google reviews scores zero on rating, review volume and recency; other factors we cannot measure are left out. Only IT firms with a confirmed service and 3 or more reviews, or a claimed profile, are ranked.
Do managed IT service providers outside Rochester count in this ranking?
Yes, if they are within 50 mi of the Rochester city center, our service radius for managed IT service providers. Each listing shows where the IT firm is based and how far away it is. Proximity is 5% of the IFR Score, so a nearby IT firm gets a small edge.
Can managed IT service providers pay to rank higher on ITFirmsRanked?
No. The IFR Score never reads payment status, and this ranking has 0 paid placements. Up to 3 Featured IT firms may appear above the list, labelled Sponsored and showing their honest rank.
What does a managed IT service provider do?
Managed IT service providers (MSPs) run a business’s computers, servers, network, Microsoft 365 or Google accounts, backups and help desk for a monthly fee, or provide IT support by the hour.
How are managed it service providers in Rochester ranked?
By IFR Score: Google rating and review volume, recent reviews, opening hours, how clearly the firm does managed IT services and IT support, distance, a claimed profile, our badge and verified client reviews. Sponsored placements never change the order.
What should a managed IT agreement include?
At minimum: help desk support for your staff, monitoring and patching of computers and servers, backups that are tested, security tools such as endpoint protection and multi-factor authentication, and a named contact. The agreement should state response times, support hours and what counts as out of scope.
Is managed IT priced per user or per device?
Both models are common, and some firms sell tiered bundles. Per-user pricing suits staff with several devices; per-device pricing suits shared computers. Compare quotes on the same number of users, devices and servers.
How long are managed IT contracts?
Often one to three years, sometimes month to month. Check the notice period, any early-termination fee and how the firm hands over passwords, documentation and data when the contract ends.
Update log for Rochester
- November 2026: IFR Scores recalculated for 57 managed IT service providers serving Rochester.
- November 2026: 1 duplicate listing merged.
More managed IT service providers and Rochester pages
Managed IT service providers near Rochester
- Managed IT service providers in Brighton, NY57 ranked
- Managed IT service providers in Gates-North Gates, NY60 ranked
- Managed IT service providers in Irondequoit, NY58 ranked
- Managed IT service providers in Greece, NY60 ranked
- Managed IT service providers in Canandaigua, NY59 ranked
- Managed IT service providers in Batavia, NY119 ranked
- Managed IT service providers in Geneva, NY84 ranked
- Managed IT service providers in Lockport, NY194 ranked
- Managed IT service providers in Auburn, NY54 ranked
- Managed IT service providers in Lancaster, NY93 ranked
Other services in Rochester
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- IT consultants in Rochester43 ranked
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- Computer repair shops in Rochester46 ranked
- All IT providers in Rochester