67/100IFR Score
Ranked #1 because of its Google rating and service focus: 4.9★ from 205 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Best Computer Repair Shops in Wilkes-Barre, PA (2026)
33 computer repair shops ranked by IFR ScoreUpdated 0 paid placements in this rankingHow we rank →
The short answer
- 1
Best overall in Wilkes-Barre: NEPA Geeks, IFR Score 67/100; 4.9★ from 205 Google reviews; open 7 days a week.
- 5
Most-reviewed: FixAll Smartphones - Dickson City PA, 741 Google reviews at 4.8★, the most of 33 ranked; ranked #5.
Rankings can't be bought. IT providers can't pay to change their rank or score. How we rank
33 Wilkes-Barre computer repair shops are ranked here by IFR Score, from nine published factors. 15 open Saturdays and 10 open Sundays, based on posted hours. The median Google rating is 4.8★ across 33 rated IT firms.
Top 10 computer repair shops in Wilkes-Barre at a glance
Ranked by IFR Score from public data. Sponsored placements are labelled and never change the order.
| Rank | Business | IFR Score | Google rating | Based in | Hours | Best for |
|---|---|---|---|---|---|---|
| 1 | NEPA Geeks | 67 | 4.9★ (205) | Wilkes-Barre | Sat · Sun · Evenings | Overall |
| 2 | Computer Planet | 65 | 4.8★ (428) | Wilkes-Barre | — | — |
| 3 | iDropped of Dickson City | 64 | 4.8★ (593) | Scranton, 19 mi away | Sat · Sun · Evenings | — |
| 4 | Evolutionary Computers | 63 | 4.6★ (182) | Kingston, 1 mi away | Sat · Evenings | — |
| 5 | FixAll Smartphones - Dickson City PA | 63 | 4.8★ (741) | Scranton, 19 mi away | Sat · Evenings | Most reviews |
| 6 | RK Computer Repairs | 63 | 4.9★ (35) | Back Mountain, 4 mi away | Sat · Sun · Evenings | — |
| 7 | MAIN ST ELECTRONICS SALES & REPAIR | 62 | 4.9★ (42) | Back Mountain, 3 mi away | Sat · Sun | — |
| 8 | PC DOCTORS INC | 61 | 4.7★ (101) | Wilkes-Barre | — | — |
| 9 | The Computer Shop | 60 | 4.8★ (80) | Back Mountain, 2 mi away | — | — |
| 10 | iFixandRepair - Wilkes Barre | 59 | 4.8★ (321) | Wilkes-Barre | Sat · Sun · Evenings | — |
The 33 best computer repair shops in Wilkes-Barre, ranked
Ordered by IFR Score, a 0–100 score from nine published factors. Paid placement never changes the order.
Ranked by IFR Score from public data. Sponsored placements are labelled and never change the order.
Based in Wilkes-Barre
65/100IFR ScoreRanked #2 because of its Google rating and service focus: 4.8★ from 428 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Scranton, 19 mi away
64/100IFR ScoreRanked #3 because of its Google rating and service focus: 4.8★ from 593 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Kingston, 1 mi away
63/100IFR ScoreRanked #4 because of its Google rating and service focus: 4.6★ from 182 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Scranton, 19 mi away
63/100IFR ScoreRanked #5 because of its Google rating and review volume: 4.8★ from 741 Google reviews, the most in Wilkes-Barre.
Based on 8 of 9 factors; recency not yet collected.
Based in Back Mountain, 4 mi away
63/100IFR ScoreRanked #6 because of its Google rating and service focus: 4.9★ from 35 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Back Mountain, 3 mi away
62/100IFR ScoreRanked #7 because of its Google rating and service focus: 4.9★ from 42 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Wilkes-Barre
61/100IFR ScoreRanked #8 because of its Google rating and service focus: 4.7★ from 101 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Back Mountain, 2 mi away
60/100IFR ScoreRanked #9 because of its Google rating and service focus: 4.8★ from 80 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Wilkes-Barre
59/100IFR ScoreRanked #10 because of its Google rating and review volume: 4.8★ from 321 Google reviews.
Based on 8 of 9 factors; recency not yet collected.
Based in Wilkes-Barre
58/100IFR ScoreRanked #11 because of its Google rating and review volume: 4.7★ from 269 Google reviews.
Based on 8 of 9 factors; recency not yet collected.
#12 C3i Solutions
Based in Wilkes-Barre
58/100IFR ScoreRanked #12 because of its Google rating and service focus: 4.3★ from 13 Google reviews, listed on Google as “Computer service”.
Based on 7 of 9 factors; recency and availability not yet collected.
Based in Kingston, 2 mi away
58/100IFR ScoreRanked #13 because of its Google rating and service focus: 4.6★ from 36 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Mountain Top, 7 mi away
58/100IFR ScoreRanked #14 because of its Google rating and service focus: 4.8★ from 55 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Back Mountain, 9 mi away
57/100IFR ScoreRanked #15 because of its Google rating and service focus: 4.4★ from 13 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Back Mountain, 7 mi away
57/100IFR ScoreRanked #16 because of its Google rating and service focus: 4.9★ from 25 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
#17 PC Doctors
Based in Scranton, 14 mi away
56/100IFR ScoreRanked #17 because of its Google rating and service focus: 4.6★ from 65 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Back Mountain, 8 mi away
56/100IFR ScoreRanked #18 because of its Google rating and service focus: 4.3★ from 37 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Scranton, 16 mi away
55/100IFR ScoreRanked #19 because of its Google rating and review volume: 4.9★ from 563 Google reviews.
Based on 8 of 9 factors; recency not yet collected.
Based in Scranton, 16 mi away
55/100IFR ScoreRanked #20 because of its Google rating and service focus: 5.0★ from 6 Google reviews, listed on Google as “Computer service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Wilkes-Barre
55/100IFR ScoreRanked #21 because of its Google rating and service focus: 3.7★ from 3 Google reviews, listed on Google as “Computer service”.
Based on 7 of 9 factors; recency and availability not yet collected.
Based in Dunmore, 18 mi away
55/100IFR ScoreRanked #22 because of its Google rating and service focus: 4.7★ from 29 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Dunmore, 20 mi away
54/100IFR ScoreRanked #23 because of its Google rating and review volume: 4.9★ from 269 Google reviews.
Based on 8 of 9 factors; recency not yet collected.
#24 ITjoe
Based in Maple Shade, 15 mi away
52/100IFR ScoreRanked #24 because of its Google rating and service focus: 5.0★ from 4 Google reviews, listed on Google as “Computer service”.
Based on 8 of 9 factors; recency not yet collected.
#25 StarUSA
Based in Back Mountain, 11 mi away
52/100IFR ScoreRanked #25 because of its Google rating and service focus: 3.7★ from 3 Google reviews, listed on Google as “Computer repair service”.
Based on 7 of 9 factors; recency and availability not yet collected.
All 33 computer repair shops
#1 to #25 are shown in full above. Here are #26 to #33, in IFR Score order; each links to its profile.
| Rank | Business | IFR Score | Google rating | Distance |
|---|---|---|---|---|
| 26 | DupontComputerService.com | 52 | 4.2★ (5) | 9 mi |
| 27 | Breakpoint Pc Repair & Upgrades | 51 | 4.8★ (4) | 16 mi |
| 28 | Mission Security Technologies | 51 | 5.0★ (11) | 18 mi |
| 29 | Reese Networking | 48 | 5.0★ (27) | 6 mi |
| 30 | Digital Signal | 47 | 5.0★ (23) | 16 mi |
| 31 | MBC Solutions | 46 | 4.8★ (11) | 13 mi |
| 32 | SK Technology Group | 46 | 5.0★ (9) | 7 mi |
| 33 | Appel Technology Solutions, LLC | 40 | 5.0★ (3) | 20 mi |
Also serving Wilkes-Barre
20 more computer repair shops within 20 mi that we can't rank yet: too few reviews, or a service we couldn't confirm. Listed A to Z.
| Business | Google rating | Distance |
|---|---|---|
| Border X-ing Computers | 1.0★ (1) | 15 mi |
| Clove Networks LLC | 5.0★ (1) | 18 mi |
| CompuLogic | 5.0★ (2) | 19 mi |
| Dellarte's PC | 3 mi | |
| Diamond City IT | 5.0★ (16) | In Wilkes-Barre |
| Dundaff Computer | 5.0★ (1) | 15 mi |
| Expert Computer | 4.5★ (2) | 18 mi |
| Fast Fix WB | 5.0★ (1) | In Wilkes-Barre |
| Global Tech Solutions LLC | 4.5★ (6) | In Wilkes-Barre |
| Golden Business Machines Inc | 4.5★ (2) | In Wilkes-Barre |
| iDropped Limited by NEPA Geeks (Computers only) - Computer Repair in Wilkes-Barre | In Wilkes-Barre | |
| IT Solution Services | 1.0★ (1) | 8 mi |
| Keith's computer & cell phone repair | 1.0★ (1) | 8 mi |
| MTG Solutions | 5.0★ (10) | In Wilkes-Barre |
| New Ways Computer Repair & Electronic Solutions | 2 mi | |
| Onetech360 - Scranton Managed IT Services Company | 4.5★ (2) | 16 mi |
| PCMEDIA911 | 5.0★ (1) | 7 mi |
| PJC Services | 1 mi | |
| Prestige IT Support | 2 mi | |
| The PC medics Northeast Pennsylvania computer repairs | 5.0★ (1) | In Wilkes-Barre |
How we ranked Wilkes-Barre computer repair shops
We scored 33 Wilkes-Barre computer repair shops on nine factors, weighted as shown. An IT firm is ranked when its service is confirmed and it has 3 or more Google reviews or a claimed profile. An IT firm with no Google reviews scores zero on rating, review volume and recency. Other unknown factors are left out, not counted as zero. Scores last refreshed November 9, 2026.
Paid placement never changes a rank or score. Sponsored businesses are paid, labelled, limited to 3 and shown above the ranking, outside it.
| Factor | Weight | Computed from | In Wilkes-Barre data |
|---|---|---|---|
| Reputation | 25% | Google star rating, adjusted for how many reviews back it | Measured |
| Review volume | 15% | Number of Google reviews, compared with the most-reviewed IT firm on the list | Measured |
| Recency | 10% | Share of reviews from the last 12 months | Not yet collected |
| Availability | 5% | Weekly open hours, Saturday, Sunday and 24/7 support | Measured |
| Service focus | 15% | How clearly the firm does this service (its Google category and name) | Measured |
| Proximity | 5% | Based in the city scores highest, less the farther away it is | Measured |
| Claimed profile | 10% | The firm has claimed its IT Firms Ranked profile (free or paid earn the same) | Measured |
| Partnered | 5% | The firm links to IT Firms Ranked from its own website with our badge, checked periodically | Measured |
| Client reviews | 10% | Verified client reviews collected by IT Firms Ranked: their rating and how many there are | Measured |
How to choose a computer repair shop
- Ask for a written estimate and approve any extra work before it is done.
- Ask whether they come on site and whether they work on business systems as well as home computers.
- Check the warranty on parts and labour.
- Ask for two or three references from clients of your size and industry, and call them.
- Get the scope, response times and price in writing before you sign, including how you leave and get your data back.
Questions to ask a computer repair shop
- Is the diagnosis free, and how much is the estimate likely to change?
- Do you back up our data before the repair?
- Do you offer on-site visits for businesses?
- What warranty do you give on parts and labour?
- How long will the repair take?
Terms explained
- MSP (managed service provider)
- A firm that runs a business’s IT for a recurring fee: monitoring, patching, help desk, backups and security tools.
- Co-managed IT
- An arrangement where an outside firm supports an in-house IT person or team, sharing tools and tasks.
- Break-fix
- IT support paid per incident or per hour, with no monthly agreement.
- SLA (service-level agreement)
- The contract terms for response and resolution times, uptime and support hours.
- Help desk
- The support line staff call or email for IT problems.
- RMM
- Remote monitoring and management software that lets an IT firm watch, patch and fix computers remotely.
- vCIO
- A virtual chief information officer: part-time IT strategy and budgeting from an outside firm.
- MSSP
- A managed security service provider: a firm that monitors and manages security tools around the clock.
- EDR / MDR
- Endpoint detection and response software, and the managed service of people watching its alerts (managed detection and response).
- MFA
- Multi-factor authentication: a second proof of identity, such as an app prompt, on top of a password.
- Penetration test
- An authorised, simulated attack on your systems to find weaknesses before criminals do.
- SOC 2
- An independent auditor’s report (AICPA standard) on a service provider’s security controls.
Computer repair shops in Wilkes-Barre: frequently asked questions
Who is the best computer repair shop in Wilkes-Barre?
By IFR Score, the highest-ranked computer repair shop in Wilkes-Barre, PA is NEPA Geeks with an IFR Score of 67/100. It has 4.9★ from 205 Google reviews. It is open 7 days a week. Computer Planet (#2) and iDropped of Dickson City (#3) follow. We ranked 33 computer repair shops on nine factors, last updated November 9, 2026.
How many computer repair shops are there in Wilkes-Barre?
ITFirmsRanked ranks 33 computer repair shops serving Wilkes-Barre, PA. 7 of them are based in Wilkes-Barre; the rest serve it from nearby towns. Another 20 within 20 mi are listed but not ranked yet. Counts are as of November 2026.
Which computer repair shops in Wilkes-Barre work on weekends?
15 of 33 ranked computer repair shops post Saturday hours and 10 post Sunday hours. The highest-ranked open Saturdays are NEPA Geeks (#1), iDropped of Dickson City (#3) and Evolutionary Computers (#4). Posted hours are office hours; many firms also run an after-hours support line for contract clients.
What Google rating do Wilkes-Barre computer repair shops have?
The median Google rating among 33 rated computer repair shops in Wilkes-Barre is 4.8★, with a median of 35 reviews. FixAll Smartphones - Dickson City PA has the most, 741 reviews, and ranks #5. We adjust ratings for review count, so a few five-star reviews cannot top the list.
How does ITFirmsRanked rank computer repair shops?
Each computer repair shop gets a 0–100 IFR Score from nine published factors, led by reputation (25%), review volume (15%), service focus (15%) and recency (10%). An IT firm with no Google reviews scores zero on rating, review volume and recency; other factors we cannot measure are left out. Only IT firms with a confirmed service and 3 or more reviews, or a claimed profile, are ranked.
Do computer repair shops outside Wilkes-Barre count in this ranking?
Yes, if they are within 20 mi of the Wilkes-Barre city center, our service radius for computer repair shops. Each listing shows where the IT firm is based and how far away it is. Proximity is 5% of the IFR Score, so a nearby IT firm gets a small edge.
Can computer repair shops pay to rank higher on ITFirmsRanked?
No. The IFR Score never reads payment status, and this ranking has 0 paid placements. Up to 3 Featured IT firms may appear above the list, labelled Sponsored and showing their honest rank.
What does a computer repair shop do?
Computer repair shops fix desktops, laptops and printers in store or on site: hardware repairs, upgrades, virus removal and setup. Many serve small offices as well as households.
How are computer repair shops in Wilkes-Barre ranked?
By IFR Score: Google rating and review volume, recent reviews, opening hours, how clearly the firm does computer repair, distance, a claimed profile, our badge and verified client reviews. Sponsored placements never change the order.
Should a business use a computer repair shop or an IT provider?
A repair shop suits one-off fixes on a few computers. Once you rely on shared files, email, backups and security across several staff, an IT provider with a support agreement usually works out better.
Should we back up before a repair?
Yes, if the computer still starts. Repairs can involve replacing drives or reinstalling the system. Ask the shop whether it backs up data first and what it charges.
Update log for Wilkes-Barre
- November 2026: IFR Scores recalculated for 33 computer repair shops serving Wilkes-Barre.
More computer repair shops and Wilkes-Barre pages
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- All IT providers in Wilkes-Barre