65/100IFR Score
Ranked #1 because of its Google rating and review volume: 4.9★ from 1,773 Google reviews, the most in Kannapolis.
Based on 8 of 9 factors; recency not yet collected.
Best Computer Repair Shops in Kannapolis, NC (2026)
56 computer repair shops ranked by IFR ScoreUpdated 0 paid placements in this rankingHow we rank →
The short answer
- 1
Best overall in Kannapolis: Charlotte Tech Repair, IFR Score 65/100; 4.9★ from 1,773 Google reviews; open Saturdays until 7 PM.
- 2
Most-reviewed: Dtown Wireless, 913 Google reviews at 4.8★, the most of 56 ranked after Charlotte Tech Repair; ranked #2.
Rankings can't be bought. IT providers can't pay to change their rank or score. How we rank
56 Kannapolis computer repair shops are ranked here by IFR Score, from nine published factors. 27 open Saturdays and 8 open Sundays, based on posted hours. The median Google rating is 4.9★ across 56 rated IT firms.
Top 10 computer repair shops in Kannapolis at a glance
Ranked by IFR Score from public data. Sponsored placements are labelled and never change the order.
| Rank | Business | IFR Score | Google rating | Based in | Hours | Best for |
|---|---|---|---|---|---|---|
| 1 | Charlotte Tech Repair | 65 | 4.9★ (1,773) | Charlotte, 15 mi away | Sat · Evenings | Overall |
| 2 | Dtown Wireless | 64 | 4.8★ (913) | Charlotte, 16 mi away | Sat · Sun · Evenings | Most reviews |
| 3 | Fix Phone @ Concord Mills Mall | 62 | 4.4★ (563) | Concord, 10 mi away | Sat · Sun · Evenings | — |
| 4 | AppleJuice iRepairs | Apple Specialist Repair & Sales | 62 | 4.9★ (579) | Mooresville, 16 mi away | Sat | — |
| 5 | STM IT Solutions | 61 | 4.9★ (163) | Concord, 8 mi away | Evenings | — |
| 6 | FireFold Repair | 61 | 4.8★ (328) | Concord, 5 mi away | — | — |
| 7 | Tech Professor - Phone, PS5, Xbox & Computer Solutions | 61 | 4.8★ (45) | Kannapolis | — | — |
| 8 | Mobile Bling iPhone, iPad, Computer, Game Console Repair Service | 61 | 4.6★ (273) | Charlotte, 15 mi away | Sat · Sun · Evenings | — |
| 9 | On-Site Computer Service | 60 | 4.9★ (182) | Concord, 6 mi away | — | — |
| 10 | BLP PC Repairs | 58 | 4.9★ (149) | Salisbury, 15 mi away | Sat | — |
The 56 best computer repair shops in Kannapolis, ranked
Ordered by IFR Score, a 0–100 score from nine published factors. Paid placement never changes the order.
Ranked by IFR Score from public data. Sponsored placements are labelled and never change the order.
Based in Charlotte, 16 mi away
64/100IFR ScoreRanked #2 because of its Google rating and service focus: 4.8★ from 913 Google reviews, listed on Google as “Computer service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Concord, 10 mi away
62/100IFR ScoreRanked #3 because of its Google rating and service focus: 4.4★ from 563 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Mooresville, 16 mi away
62/100IFR ScoreRanked #4 because of its Google rating and service focus: 4.9★ from 579 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Concord, 8 mi away
61/100IFR ScoreRanked #5 because of its Google rating and service focus: 4.9★ from 163 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Concord, 5 mi away
61/100IFR ScoreRanked #6 because of its Google rating and service focus: 4.8★ from 328 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Kannapolis
61/100IFR ScoreRanked #7 because of its Google rating and service focus: 4.8★ from 45 Google reviews, listed on Google as “Computer repair service”.
Based on 7 of 9 factors; recency and availability not yet collected.
Based in Charlotte, 15 mi away
61/100IFR ScoreRanked #8 because of its Google rating and service focus: 4.6★ from 273 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Concord, 6 mi away
60/100IFR ScoreRanked #9 because of its Google rating and service focus: 4.9★ from 182 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
#10 BLP PC Repairs
Based in Salisbury, 15 mi away
58/100IFR ScoreRanked #10 because of its Google rating and service focus: 4.9★ from 149 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Kannapolis
58/100IFR ScoreRanked #11 because of its Google rating and service focus: 4.4★ from 68 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Concord, 4 mi away
58/100IFR ScoreRanked #12 because of its Google rating and service focus: 4.6★ from 87 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Mooresville, 15 mi away
58/100IFR ScoreRanked #13 because of its Google rating and service focus: 5.0★ from 81 Google reviews, listed on Google as “Computer service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Charlotte, 16 mi away
58/100IFR ScoreRanked #14 because of its Google rating and service focus: 5.0★ from 90 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Concord, 18 mi away
58/100IFR ScoreRanked #15 because of its Google rating and service focus: 5.0★ from 118 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Salisbury, 14 mi away
57/100IFR ScoreRanked #16 because of its Google rating and service focus: 4.5★ from 130 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Mooresville, 16 mi away
57/100IFR ScoreRanked #17 because of its Google rating and service focus: 4.9★ from 128 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Concord, 7 mi away
57/100IFR ScoreRanked #18 because of its Google rating and service focus: 4.3★ from 45 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Fort Mill, 19 mi away
57/100IFR ScoreRanked #19 because of its Google rating and service focus: 5.0★ from 71 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Charlotte, 19 mi away
56/100IFR ScoreRanked #20 because of its Google rating and service focus: 4.6★ from 65 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
#21 Electronics One.
Based in Concord, 9 mi away
56/100IFR ScoreRanked #21 because of its Google rating and service focus: 4.9★ from 27 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Charlotte, 17 mi away
56/100IFR ScoreRanked #22 because of its Google rating and service focus: 4.6★ from 108 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Concord, 19 mi away
56/100IFR ScoreRanked #23 because of its Google rating and service focus: 5.0★ from 70 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
#24 Twyman Customs
Based in Charlotte, 20 mi away
56/100IFR ScoreRanked #24 because of its Google rating and service focus: 4.8★ from 21 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Mooresville, 15 mi away
56/100IFR ScoreRanked #25 because of its Google rating and service focus: 4.8★ from 118 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Computer repair shops ranked #26 to #50
#1 to #25 are shown in full above. Here are #26 to #50, in IFR Score order; each links to its profile. We publish the top 50 of 56 ranked computer repair shops here; the rest are on their profiles.
| Rank | Business | IFR Score | Google rating | Distance |
|---|---|---|---|---|
| 26 | Tek2Net | 56 | 5.0★ (27) | 8 mi |
| 27 | ATD Computers | 56 | 4.4★ (190) | 15 mi |
| 28 | Digital Emancipation | 55 | 5.0★ (9) | 16 mi |
| 29 | InRigTech | 55 | 5.0★ (12) | 8 mi |
| 30 | GFL REPAIRS | 55 | 5.0★ (8) | 6 mi |
| 31 | We Handle Tech | 55 | 4.8★ (71) | 15 mi |
| 32 | Blutek Solutions, LLC | 55 | 4.9★ (14) | 10 mi |
| 33 | Tekomputer LLC | 54 | 5.0★ (20) | 15 mi |
| 34 | Ciprian IT | 54 | 5.0★ (26) | 15 mi |
| 35 | Walser Technology Group Inc | 54 | 4.9★ (31) | 15 mi |
| 36 | N-Tech Solutions | 54 | 4.9★ (36) | 16 mi |
| 37 | Pray Technology Solutions | 53 | 5.0★ (3) | 7 mi |
| 38 | Fix Forge | 52 | 5.0★ (7) | 15 mi |
| 39 | Badger Fortress | 52 | 4.4★ (24) | 16 mi |
| 40 | Info-Tek Computers, LLC | 52 | 4.7★ (14) | 13 mi |
| 41 | PC Systems and Upgrades | 52 | 2.3★ (4) | 9 mi |
| 42 | FixMyTechPro (Computer Repair Dmitrii Tech) | 52 | 5.0★ (5) | 19 mi |
| 43 | Fast-teks On-Site Computer Services | 51 | 4.2★ (5) | 15 mi |
| 44 | PCFix LLC | 51 | 5.0★ (5) | 16 mi |
| 45 | Charlotte Professional Computer Solutions | 51 | 4.0★ (4) | 14 mi |
| 46 | Centaurus Computers, LLC | 50 | 4.0★ (12) | 16 mi |
| 47 | Corporate Information Technologies | 49 | 4.8★ (4) | 14 mi |
| 48 | NinerTech UNCC | 49 | 2.8★ (11) | 14 mi |
| 49 | Action Three Computer Services. | 49 | 4.7★ (3) | 20 mi |
| 50 | PC Paramedic Business Solutions | 48 | 5.0★ (4) | 20 mi |
Also serving Kannapolis
20 more computer repair shops within 20 mi that we can't rank yet: too few reviews, or a service we couldn't confirm. Listed A to Z.
| Business | Google rating | Distance |
|---|---|---|
| All Call Computers | 5.0★ (1) | In Kannapolis |
| ARCS Network Cabling | 4.0★ (1) | 18 mi |
| CITITECH | 5.0★ (1) | 18 mi |
| Concord IT Solutions | 5.0★ (2) | 12 mi |
| Emerging Tech Support LLC | 5.0★ (1) | 16 mi |
| Gen Z Tech Solutions | 5.0★ (2) | 4 mi |
| Generex Systems Inc. | 4.0★ (1) | 18 mi |
| Just Some Nerds | 5.0★ (1) | 10 mi |
| Network Vision, LLC | 5.0★ (2) | 17 mi |
| Pc Innovations | 1.0★ (1) | 15 mi |
| PC Pro (Tech NC) | 1.0★ (1) | 14 mi |
| Pittnet IT Solutions | 5.0★ (1) | 19 mi |
| R and R Connectivity IT Services | 5.0★ (1) | 8 mi |
| Right Now Computers LLC | 4 mi | |
| Soledify | 5.0★ (1) | 20 mi |
| Sudds-Mobile PC Repair | 4.0★ (1) | 20 mi |
| Tech Workshop | 3 mi | |
| Williams Computer Repair | 4.0★ (1) | 14 mi |
| Xaccell | 3 mi | |
| XXRC | 5.0★ (2) | 7 mi |
How we ranked Kannapolis computer repair shops
We scored 56 Kannapolis computer repair shops on nine factors, weighted as shown. An IT firm is ranked when its service is confirmed and it has 3 or more Google reviews or a claimed profile. An IT firm with no Google reviews scores zero on rating, review volume and recency. Other unknown factors are left out, not counted as zero. Scores last refreshed November 9, 2026.
Paid placement never changes a rank or score. Sponsored businesses are paid, labelled, limited to 3 and shown above the ranking, outside it.
| Factor | Weight | Computed from | In Kannapolis data |
|---|---|---|---|
| Reputation | 25% | Google star rating, adjusted for how many reviews back it | Measured |
| Review volume | 15% | Number of Google reviews, compared with the most-reviewed IT firm on the list | Measured |
| Recency | 10% | Share of reviews from the last 12 months | Not yet collected |
| Availability | 5% | Weekly open hours, Saturday, Sunday and 24/7 support | Measured |
| Service focus | 15% | How clearly the firm does this service (its Google category and name) | Measured |
| Proximity | 5% | Based in the city scores highest, less the farther away it is | Measured |
| Claimed profile | 10% | The firm has claimed its IT Firms Ranked profile (free or paid earn the same) | Measured |
| Partnered | 5% | The firm links to IT Firms Ranked from its own website with our badge, checked periodically | Measured |
| Client reviews | 10% | Verified client reviews collected by IT Firms Ranked: their rating and how many there are | Measured |
How to choose a computer repair shop
- Ask for a written estimate and approve any extra work before it is done.
- Ask whether they come on site and whether they work on business systems as well as home computers.
- Check the warranty on parts and labour.
- Ask for two or three references from clients of your size and industry, and call them.
- Get the scope, response times and price in writing before you sign, including how you leave and get your data back.
Questions to ask a computer repair shop
- Is the diagnosis free, and how much is the estimate likely to change?
- Do you back up our data before the repair?
- Do you offer on-site visits for businesses?
- What warranty do you give on parts and labour?
- How long will the repair take?
Terms explained
- MSP (managed service provider)
- A firm that runs a business’s IT for a recurring fee: monitoring, patching, help desk, backups and security tools.
- Co-managed IT
- An arrangement where an outside firm supports an in-house IT person or team, sharing tools and tasks.
- Break-fix
- IT support paid per incident or per hour, with no monthly agreement.
- SLA (service-level agreement)
- The contract terms for response and resolution times, uptime and support hours.
- Help desk
- The support line staff call or email for IT problems.
- RMM
- Remote monitoring and management software that lets an IT firm watch, patch and fix computers remotely.
- vCIO
- A virtual chief information officer: part-time IT strategy and budgeting from an outside firm.
- MSSP
- A managed security service provider: a firm that monitors and manages security tools around the clock.
- EDR / MDR
- Endpoint detection and response software, and the managed service of people watching its alerts (managed detection and response).
- MFA
- Multi-factor authentication: a second proof of identity, such as an app prompt, on top of a password.
- Penetration test
- An authorised, simulated attack on your systems to find weaknesses before criminals do.
- SOC 2
- An independent auditor’s report (AICPA standard) on a service provider’s security controls.
Computer repair shops in Kannapolis: frequently asked questions
Who is the best computer repair shop in Kannapolis?
By IFR Score, the highest-ranked computer repair shop in Kannapolis, NC is Charlotte Tech Repair with an IFR Score of 65/100. It has 4.9★ from 1,773 Google reviews. It is open Saturdays until 7 PM. Dtown Wireless (#2) and Fix Phone @ Concord Mills Mall (#3) follow. We ranked 56 computer repair shops on nine factors, last updated November 9, 2026.
How many computer repair shops are there in Kannapolis?
ITFirmsRanked ranks 56 computer repair shops serving Kannapolis, NC. 2 of them are based in Kannapolis; the rest serve it from nearby towns. Another 20 within 20 mi are listed but not ranked yet. Counts are as of November 2026.
Which computer repair shops in Kannapolis work on weekends?
27 of 56 ranked computer repair shops post Saturday hours and 8 post Sunday hours. The highest-ranked open Saturdays are Charlotte Tech Repair (#1), Dtown Wireless (#2) and Fix Phone @ Concord Mills Mall (#3). Posted hours are office hours; many firms also run an after-hours support line for contract clients.
What Google rating do Kannapolis computer repair shops have?
The median Google rating among 56 rated computer repair shops in Kannapolis is 4.9★, with a median of 27 reviews. Charlotte Tech Repair has the most, 1,773 reviews, and ranks #1. We adjust ratings for review count, so a few five-star reviews cannot top the list.
How does ITFirmsRanked rank computer repair shops?
Each computer repair shop gets a 0–100 IFR Score from nine published factors, led by reputation (25%), review volume (15%), service focus (15%) and recency (10%). An IT firm with no Google reviews scores zero on rating, review volume and recency; other factors we cannot measure are left out. Only IT firms with a confirmed service and 3 or more reviews, or a claimed profile, are ranked.
Do computer repair shops outside Kannapolis count in this ranking?
Yes, if they are within 20 mi of the Kannapolis city center, our service radius for computer repair shops. Each listing shows where the IT firm is based and how far away it is. Proximity is 5% of the IFR Score, so a nearby IT firm gets a small edge.
Can computer repair shops pay to rank higher on ITFirmsRanked?
No. The IFR Score never reads payment status, and this ranking has 0 paid placements. Up to 3 Featured IT firms may appear above the list, labelled Sponsored and showing their honest rank.
What does a computer repair shop do?
Computer repair shops fix desktops, laptops and printers in store or on site: hardware repairs, upgrades, virus removal and setup. Many serve small offices as well as households.
How are computer repair shops in Kannapolis ranked?
By IFR Score: Google rating and review volume, recent reviews, opening hours, how clearly the firm does computer repair, distance, a claimed profile, our badge and verified client reviews. Sponsored placements never change the order.
Should a business use a computer repair shop or an IT provider?
A repair shop suits one-off fixes on a few computers. Once you rely on shared files, email, backups and security across several staff, an IT provider with a support agreement usually works out better.
Should we back up before a repair?
Yes, if the computer still starts. Repairs can involve replacing drives or reinstalling the system. Ask the shop whether it backs up data first and what it charges.
Update log for Kannapolis
- November 2026: IFR Scores recalculated for 56 computer repair shops serving Kannapolis.
More computer repair shops and Kannapolis pages
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Other services in Kannapolis
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- All IT providers in Kannapolis