65/100IFR Score
Ranked #1 because of its Google rating and review volume: 4.9★ from 1,773 Google reviews, the most in Concord.
Based on 8 of 9 factors; recency not yet collected.
Best Computer Repair Shops in Concord, NC (2026)
72 computer repair shops ranked by IFR ScoreUpdated 0 paid placements in this rankingHow we rank →
The short answer
- 1
Best overall in Concord: Charlotte Tech Repair, IFR Score 65/100; 4.9★ from 1,773 Google reviews; open Saturdays until 7 PM.
- 3
Most-reviewed: Go Mobile Charlotte NC | iPhone, Cell Phone & DJI Drone Shop, 1,089 Google reviews at 4.9★, the most of 72 ranked after Charlotte Tech Repair; ranked #3.
Rankings can't be bought. IT providers can't pay to change their rank or score. How we rank
72 Concord computer repair shops are ranked here by IFR Score, from nine published factors. 33 open Saturdays and 11 open Sundays, based on posted hours. The median Google rating is 4.9★ across 72 rated IT firms.
Top 10 computer repair shops in Concord at a glance
Ranked by IFR Score from public data. Sponsored placements are labelled and never change the order.
| Rank | Business | IFR Score | Google rating | Based in | Hours | Best for |
|---|---|---|---|---|---|---|
| 1 | Charlotte Tech Repair | 65 | 4.9★ (1,773) | Charlotte, 12 mi away | Sat · Evenings | Overall |
| 2 | Fix Phone @ Concord Mills Mall | 65 | 4.4★ (563) | Concord | Sat · Sun · Evenings | — |
| 3 | Go Mobile Charlotte NC | iPhone, Cell Phone & DJI Drone Shop | 64 | 4.9★ (1,089) | Charlotte, 17 mi away | Sat · Sun · Evenings | Most reviews |
| 4 | Dtown Wireless | 64 | 4.8★ (913) | Charlotte, 14 mi away | Sat · Sun · Evenings | — |
| 5 | STM IT Solutions | 63 | 4.9★ (163) | Concord | Evenings | — |
| 6 | Smart Phone Repair | 63 | 5.0★ (118) | Concord | Sat | — |
| 7 | FireFold Repair | 63 | 4.8★ (328) | Concord | — | — |
| 8 | On-Site Computer Service | 62 | 4.9★ (182) | Concord | — | — |
| 9 | Mobile Bling iPhone, iPad, Computer, Game Console Repair Service | 61 | 4.6★ (273) | Charlotte, 12 mi away | Sat · Sun · Evenings | — |
| 10 | Mr. Ingram's Computer Repair & Shoppe | 61 | 5.0★ (70) | Concord | Sat | — |
The 72 best computer repair shops in Concord, ranked
Ordered by IFR Score, a 0–100 score from nine published factors. Paid placement never changes the order.
Ranked by IFR Score from public data. Sponsored placements are labelled and never change the order.
Based in Concord
65/100IFR ScoreRanked #2 because of its Google rating and service focus: 4.4★ from 563 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Charlotte, 17 mi away
64/100IFR ScoreRanked #3 because of its Google rating and service focus: 4.9★ from 1,089 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Charlotte, 14 mi away
64/100IFR ScoreRanked #4 because of its Google rating and service focus: 4.8★ from 913 Google reviews, listed on Google as “Computer service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Concord
63/100IFR ScoreRanked #5 because of its Google rating and service focus: 4.9★ from 163 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Concord
63/100IFR ScoreRanked #6 because of its Google rating and service focus: 5.0★ from 118 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Concord
63/100IFR ScoreRanked #7 because of its Google rating and service focus: 4.8★ from 328 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Concord
62/100IFR ScoreRanked #8 because of its Google rating and service focus: 4.9★ from 182 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Charlotte, 12 mi away
61/100IFR ScoreRanked #9 because of its Google rating and service focus: 4.6★ from 273 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Concord
61/100IFR ScoreRanked #10 because of its Google rating and service focus: 5.0★ from 70 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
#11 PC Paramedic
Based in Mint Hill, 16 mi away
60/100IFR ScoreRanked #11 because of its Google rating and service focus: 4.9★ from 268 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Charlotte, 17 mi away
59/100IFR ScoreRanked #12 because of its Google rating and service focus: 5.0★ from 171 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Charlotte, 11 mi away
59/100IFR ScoreRanked #13 because of its Google rating and service focus: 5.0★ from 90 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Concord
59/100IFR ScoreRanked #14 because of its Google rating and service focus: 4.6★ from 87 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
#15 Electronics One.
Based in Concord
59/100IFR ScoreRanked #15 because of its Google rating and service focus: 4.9★ from 27 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Concord
58/100IFR ScoreRanked #16 because of its Google rating and service focus: 4.3★ from 45 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Kannapolis, 8 mi away
58/100IFR ScoreRanked #17 because of its Google rating and service focus: 4.8★ from 45 Google reviews, listed on Google as “Computer repair service”.
Based on 7 of 9 factors; recency and availability not yet collected.
Based in Concord
58/100IFR ScoreRanked #18 because of its Google rating and service focus: 4.9★ from 14 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Fort Mill, 16 mi away
57/100IFR ScoreRanked #19 because of its Google rating and service focus: 5.0★ from 71 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
#20 InRigTech
Based in Concord
57/100IFR ScoreRanked #20 because of its Google rating and service focus: 5.0★ from 12 Google reviews, listed on Google as “Computer service”.
Based on 8 of 9 factors; recency not yet collected.
#21 NerdsToGo
Based in Mint Hill, 19 mi away
57/100IFR ScoreRanked #21 because of its Google rating and service focus: 4.8★ from 284 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Charlotte, 16 mi away
57/100IFR ScoreRanked #22 because of its Google rating and service focus: 4.6★ from 65 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
#23 BLP PC Repairs
Based in Salisbury, 19 mi away
57/100IFR ScoreRanked #23 because of its Google rating and service focus: 4.9★ from 149 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Charlotte, 14 mi away
57/100IFR ScoreRanked #24 because of its Google rating and service focus: 4.6★ from 108 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
#25 GFL REPAIRS
Based in Concord
57/100IFR ScoreRanked #25 because of its Google rating and service focus: 5.0★ from 8 Google reviews, listed on Google as “Computer repair service”.
Based on 7 of 9 factors; recency and availability not yet collected.
Computer repair shops ranked #26 to #50
#1 to #25 are shown in full above. Here are #26 to #50, in IFR Score order; each links to its profile. We publish the top 50 of 72 ranked computer repair shops here; the rest are on their profiles.
Also serving Concord
20 more computer repair shops within 20 mi that we can't rank yet: too few reviews, or a service we couldn't confirm. Listed A to Z.
| Business | Google rating | Distance |
|---|---|---|
| Anac Communications: Business Computer Telephone System Networking Cabling | In Concord | |
| Carolina Elite Home Entertainment , LLC. | 5.0★ (149) | In Concord |
| Concord IT Solutions | 5.0★ (2) | In Concord |
| FireFold | 4.3★ (164) | In Concord |
| Gen Z Tech Solutions | 5.0★ (2) | In Concord |
| Haigler Systems | 4.9★ (130) | In Concord |
| Halion Technologies | 2.5★ (2) | In Concord |
| Kerns Technolgy Services & Solutions, L.L.C. | 5.0★ (1) | In Concord |
| Kinetic Fiber Internet - Concord, NC | 4.5★ (2,202) | In Concord |
| Master PC Repairs and Sales | 5.0★ (1) | In Concord |
| McNealy Technologies | 5.0★ (2) | In Concord |
| Native IT | 5.0★ (1) | In Concord |
| Premier Network, Inc. | 5.0★ (2) | In Concord |
| R and R Connectivity IT Services | 5.0★ (1) | In Concord |
| Right Now Computers LLC | In Concord | |
| SaimoTech Support | 5.0★ (1) | In Concord |
| Shared Resources IT Services | 5.0★ (32) | In Concord |
| Simple Networks | 5.0★ (2) | In Concord |
| T3 MSP Cybersecurity & IT | 4.8★ (68) | In Concord |
| Tech Made Simple | In Concord |
How we ranked Concord computer repair shops
We scored 72 Concord computer repair shops on nine factors, weighted as shown. An IT firm is ranked when its service is confirmed and it has 3 or more Google reviews or a claimed profile. An IT firm with no Google reviews scores zero on rating, review volume and recency. Other unknown factors are left out, not counted as zero. Scores last refreshed November 9, 2026.
Paid placement never changes a rank or score. Sponsored businesses are paid, labelled, limited to 3 and shown above the ranking, outside it.
| Factor | Weight | Computed from | In Concord data |
|---|---|---|---|
| Reputation | 25% | Google star rating, adjusted for how many reviews back it | Measured |
| Review volume | 15% | Number of Google reviews, compared with the most-reviewed IT firm on the list | Measured |
| Recency | 10% | Share of reviews from the last 12 months | Not yet collected |
| Availability | 5% | Weekly open hours, Saturday, Sunday and 24/7 support | Measured |
| Service focus | 15% | How clearly the firm does this service (its Google category and name) | Measured |
| Proximity | 5% | Based in the city scores highest, less the farther away it is | Measured |
| Claimed profile | 10% | The firm has claimed its IT Firms Ranked profile (free or paid earn the same) | Measured |
| Partnered | 5% | The firm links to IT Firms Ranked from its own website with our badge, checked periodically | Measured |
| Client reviews | 10% | Verified client reviews collected by IT Firms Ranked: their rating and how many there are | Measured |
How to choose a computer repair shop
- Ask for a written estimate and approve any extra work before it is done.
- Ask whether they come on site and whether they work on business systems as well as home computers.
- Check the warranty on parts and labour.
- Ask for two or three references from clients of your size and industry, and call them.
- Get the scope, response times and price in writing before you sign, including how you leave and get your data back.
Questions to ask a computer repair shop
- Is the diagnosis free, and how much is the estimate likely to change?
- Do you back up our data before the repair?
- Do you offer on-site visits for businesses?
- What warranty do you give on parts and labour?
- How long will the repair take?
Terms explained
- MSP (managed service provider)
- A firm that runs a business’s IT for a recurring fee: monitoring, patching, help desk, backups and security tools.
- Co-managed IT
- An arrangement where an outside firm supports an in-house IT person or team, sharing tools and tasks.
- Break-fix
- IT support paid per incident or per hour, with no monthly agreement.
- SLA (service-level agreement)
- The contract terms for response and resolution times, uptime and support hours.
- Help desk
- The support line staff call or email for IT problems.
- RMM
- Remote monitoring and management software that lets an IT firm watch, patch and fix computers remotely.
- vCIO
- A virtual chief information officer: part-time IT strategy and budgeting from an outside firm.
- MSSP
- A managed security service provider: a firm that monitors and manages security tools around the clock.
- EDR / MDR
- Endpoint detection and response software, and the managed service of people watching its alerts (managed detection and response).
- MFA
- Multi-factor authentication: a second proof of identity, such as an app prompt, on top of a password.
- Penetration test
- An authorised, simulated attack on your systems to find weaknesses before criminals do.
- SOC 2
- An independent auditor’s report (AICPA standard) on a service provider’s security controls.
Computer repair shops in Concord: frequently asked questions
Who is the best computer repair shop in Concord?
By IFR Score, the highest-ranked computer repair shop in Concord, NC is Charlotte Tech Repair with an IFR Score of 65/100. It has 4.9★ from 1,773 Google reviews. It is open Saturdays until 7 PM. Fix Phone @ Concord Mills Mall (#2) and Go Mobile Charlotte NC | iPhone, Cell Phone & DJI Drone Shop (#3) follow. We ranked 72 computer repair shops on nine factors, last updated November 9, 2026.
How many computer repair shops are there in Concord?
ITFirmsRanked ranks 72 computer repair shops serving Concord, NC. 18 of them are based in Concord; the rest serve it from nearby towns. Another 20 within 20 mi are listed but not ranked yet. Counts are as of November 2026.
Which computer repair shops in Concord work on weekends?
33 of 72 ranked computer repair shops post Saturday hours and 11 post Sunday hours. The highest-ranked open Saturdays are Charlotte Tech Repair (#1), Fix Phone @ Concord Mills Mall (#2) and Go Mobile Charlotte NC | iPhone, Cell Phone & DJI Drone Shop (#3). Posted hours are office hours; many firms also run an after-hours support line for contract clients.
What Google rating do Concord computer repair shops have?
The median Google rating among 72 rated computer repair shops in Concord is 4.9★, with a median of 23 reviews. Charlotte Tech Repair has the most, 1,773 reviews, and ranks #1. We adjust ratings for review count, so a few five-star reviews cannot top the list.
How does ITFirmsRanked rank computer repair shops?
Each computer repair shop gets a 0–100 IFR Score from nine published factors, led by reputation (25%), review volume (15%), service focus (15%) and recency (10%). An IT firm with no Google reviews scores zero on rating, review volume and recency; other factors we cannot measure are left out. Only IT firms with a confirmed service and 3 or more reviews, or a claimed profile, are ranked.
Do computer repair shops outside Concord count in this ranking?
Yes, if they are within 20 mi of the Concord city center, our service radius for computer repair shops. Each listing shows where the IT firm is based and how far away it is. Proximity is 5% of the IFR Score, so a nearby IT firm gets a small edge.
Can computer repair shops pay to rank higher on ITFirmsRanked?
No. The IFR Score never reads payment status, and this ranking has 0 paid placements. Up to 3 Featured IT firms may appear above the list, labelled Sponsored and showing their honest rank.
What does a computer repair shop do?
Computer repair shops fix desktops, laptops and printers in store or on site: hardware repairs, upgrades, virus removal and setup. Many serve small offices as well as households.
How are computer repair shops in Concord ranked?
By IFR Score: Google rating and review volume, recent reviews, opening hours, how clearly the firm does computer repair, distance, a claimed profile, our badge and verified client reviews. Sponsored placements never change the order.
Should a business use a computer repair shop or an IT provider?
A repair shop suits one-off fixes on a few computers. Once you rely on shared files, email, backups and security across several staff, an IT provider with a support agreement usually works out better.
Should we back up before a repair?
Yes, if the computer still starts. Repairs can involve replacing drives or reinstalling the system. Ask the shop whether it backs up data first and what it charges.
Update log for Concord
- November 2026: IFR Scores recalculated for 72 computer repair shops serving Concord.
More computer repair shops and Concord pages
Computer repair shops near Concord
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Other services in Concord
- Managed IT service providers in Concord202 ranked
- Cybersecurity companies in Concord137 ranked
- IT consultants in Concord144 ranked
- Network cabling and installation companies in Concord91 ranked
- Business phone system providers in Concord95 ranked
- Data recovery services in Concord77 ranked
- All IT providers in Concord