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Best Managed IT Service Providers in Ottawa, IL (2026)

81 managed IT service providers ranked by IFR ScoreUpdated 0 paid placements in this rankingHow we rank →

The short answer

  1. 1

    Best overall in Ottawa: Outsource Solutions Group - Naperville Managed IT Services Company, IFR Score 60/100; 4.9★ from 50 Google reviews; open 7 days a week.

  2. 17

    Most-reviewed: DPC Computer repair, 630 Google reviews at 4.9★, the most of 81 ranked; ranked #17.

Rankings can't be bought. IT providers can't pay to change their rank or score. How we rank

81 Ottawa managed IT service providers are ranked here by IFR Score, from nine published factors. 30 open Saturdays and 16 open Sundays, based on posted hours. The median Google rating is 5.0★ across 81 rated IT firms.

Top 10 managed IT service providers in Ottawa at a glance

Ranked by IFR Score from public data. Sponsored placements are labelled and never change the order.

Top 10 managed IT service providers in Ottawa at a glance
RankBusinessIFR ScoreGoogle ratingBased inHoursBest for
1Outsource Solutions Group - Naperville Managed IT Services Company604.9★ (50)Naperville, 48 mi awaySat · Sun · EveningsOverall
2XL.net - Naperville Managed IT Services Company605.0★ (42)Naperville, 47 mi awaySat · Sun · Evenings—
3LeadingIT595.0★ (34)Naperville, 48 mi awaySat · Sun · Evenings—
4Elite IT Business Solutions LLC - Yorkville595.0★ (80)Yorkville, 28 mi away——
5ITRegulators, Inc.594.9★ (34)Bolingbrook, 47 mi awaySat · Sun · Evenings—
6Biz ReTek Inc.585.0★ (20)Batavia, 45 mi awaySat · Sun · Evenings—
7Chetan amin575.0★ (29)Romeoville, 40 mi away——
8Meyer Computer Consulting575.0★ (50)Dixon, 47 mi awaySat—
9WEBIT Services574.9★ (87)Naperville, 45 mi away——
10TDI Networks, Inc.575.0★ (50)Woodridge, 49 mi awaySat—

The 81 best managed IT service providers in Ottawa, ranked

Ordered by IFR Score, a 0–100 score from nine published factors. Paid placement never changes the order.

Ranked by IFR Score from public data. Sponsored placements are labelled and never change the order.

  1. Ranked #1 in Ottawa

    Based in Naperville, 48 mi away

    60/100IFR Score

    Ranked #1 because of its Google rating and service focus: 4.9★ from 50 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.9★ from 50 Google reviews
    Hours
    Mon–Sun 12 AM–12 AM
    Address
    1730 Park St Ste 225, Naperville, IL 60563
  2. Based in Naperville, 48 mi away

    59/100IFR Score

    Ranked #3 because of its Google rating and service focus: 5.0★ from 34 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 34 Google reviews
    Hours
    Mon–Sun 12 AM–12 AM
    Address
    1755 Park St suite#200, Naperville, IL 60563
  3. Based in Bolingbrook, 47 mi away

    59/100IFR Score

    Ranked #5 because of its Google rating and service focus: 4.9★ from 34 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.9★ from 34 Google reviews
    Hours
    Mon–Sun 12 AM–12 AM
    Address
    440 W Boughton Rd c1, Bolingbrook, IL 60440
  4. Based in Batavia, 45 mi away

    58/100IFR Score

    Ranked #6 because of its Google rating and service focus: 5.0★ from 20 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 20 Google reviews
    Hours
    Mon–Sun 12 AM–12 AM
    Address
    236 Webster St, Batavia, IL 60510
  5. Based in Romeoville, 40 mi away

    57/100IFR Score

    Ranked #7 because of its Google rating and service focus: 5.0★ from 29 Google reviews, listed on Google as “Computer support and services”.

    Based on 7 of 9 factors; recency and availability not yet collected.

    • 5.0★ from 29 Google reviews
    Address
    541 Holloway Dr, Romeoville, IL 60446
  6. Based in Dixon, 47 mi away

    57/100IFR Score

    Ranked #8 because of its Google rating and service focus: 5.0★ from 50 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 50 Google reviews
    Hours
    Mon–Fri 10 AM–6 PM · Sat 10 AM–3 PM · Sun closed
    Address
    695 Bloody Gulch Rd, Dixon, IL 61021
  7. Based in Naperville, 45 mi away

    57/100IFR Score

    Ranked #9 because of its Google rating and service focus: 4.9★ from 87 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.9★ from 87 Google reviews
    Hours
    Mon–Fri 8 AM–5 PM · Sat–Sun closed
    Address
    1815 W Diehl Rd #200, Naperville, IL 60563
  8. Based in Woodridge, 49 mi away

    57/100IFR Score

    Ranked #10 because of its Google rating and service focus: 5.0★ from 50 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 50 Google reviews
    Hours
    Mon–Fri 8 AM–5 PM · Sat 9 AM–12 PM · Sun closed
    Address
    3550 Hobson Rd #203, Woodridge, IL 60517
  9. Based in New Lenox, 46 mi away

    56/100IFR Score

    Ranked #11 because of its Google rating and service focus: 4.7★ from 96 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.7★ from 96 Google reviews
    Hours
    Mon–Fri 10 AM–6 PM · Sat–Sun closed
    Address
    14557 W Edison Dr, New Lenox, IL 60451
  10. Based in Aurora, 44 mi away

    56/100IFR Score

    Ranked #12 because of its Google rating and service focus: 4.8★ from 36 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.8★ from 36 Google reviews
    Hours
    Mon–Sat 9 AM–5 PM · Sun closed
  11. Based in Plainfield, 38 mi away

    56/100IFR Score

    Ranked #13 because of its Google rating and service focus: 5.0★ from 21 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 21 Google reviews
    Hours
    Mon–Fri 6 AM–9 PM · Sat 9 AM–5 PM · Sun closed
    Address
    15115 S Illinois St, Plainfield, IL 60544
  12. Based in Morris, 22 mi away

    56/100IFR Score

    Ranked #14 because of its Google rating and service focus: 5.0★ from 20 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 20 Google reviews
    Hours
    Mon–Fri 8 AM–5 PM · Sat–Sun closed
    Address
    118 Jackson St, Morris, IL 60450
  13. Based in Frankfort, 46 mi away

    55/100IFR Score

    Ranked #15 because of its Google rating and service focus: 5.0★ from 8 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 8 Google reviews
    Hours
    Mon–Sun 12 AM–12 AM
  14. Based in Naperville, 48 mi away

    55/100IFR Score

    Ranked #16 because of its Google rating and service focus: 5.0★ from 8 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 8 Google reviews
    Hours
    Mon–Sun 12 AM–12 AM
    Address
    280 Shuman Blvd Ste 142, Naperville, IL 60563
  15. Based in Naperville, 47 mi away

    55/100IFR Score

    Ranked #17 because of its Google rating and review volume: 4.9★ from 630 Google reviews, the most in Ottawa.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.9★ from 630 Google reviews
    Hours
    Mon–Fri 10 AM–6:30 PM · Sat 10 AM–4 PM · Sun closed
    Address
    605 E Ogden Ave Unit B, Naperville, IL 60563
  16. Based in Geneva, 48 mi away

    55/100IFR Score

    Ranked #18 because of its Google rating and service focus: 4.7★ from 62 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.7★ from 62 Google reviews
    Hours
    Mon–Fri 8 AM–4:30 PM · Sat–Sun closed
    Address
    401 N Kirk Rd, Geneva, IL 60134
  17. #19 Sundog

    Based in DeKalb, 41 mi away

    55/100IFR Score

    Ranked #19 because of its Google rating and service focus: 4.9★ from 31 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.9★ from 31 Google reviews
    Hours
    Mon–Fri 7 AM–5 PM · Sat–Sun closed
    Address
    230 E Lincoln Hwy Ste 200, DeKalb, IL 60115
  18. Based in Naperville, 47 mi away

    55/100IFR Score

    Ranked #20 because of its Google rating and review volume: 5.0★ from 436 Google reviews.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 436 Google reviews
    Hours
    Mon–Wed 9:30 AM–6:30 PM · Thu 9:30 AM–4:30 PM · Fri 9:30 AM–6:30 PM · Sat 9:30 AM–4:30 PM · Sun closed
    Address
    200 E 5th Ave Ste 111, Naperville, IL 60563
  19. Based in Aurora, 43 mi away

    55/100IFR Score

    Ranked #21 because of its Google rating and service focus: 5.0★ from 30 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 30 Google reviews
    Hours
    Mon–Fri 8 AM–5 PM · Sat–Sun closed
    Address
    75 Executive Dr #333, Aurora, IL 60504
  20. Based in Bolingbrook, 45 mi away

    54/100IFR Score

    Ranked #22 because of its Google rating and review volume: 5.0★ from 98 Google reviews.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 98 Google reviews
    Hours
    Mon–Sun 12 AM–12 AM
    Address
    1072 Churchill Dr, Bolingbrook, IL 60440
  21. Based in Saint Charles, 50 mi away

    53/100IFR Score

    Ranked #23 because of its Google rating and service focus: 5.0★ from 26 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 26 Google reviews
    Hours
    Mon–Fri 8 AM–5 PM · Sat–Sun closed
    Address
    3755 E Main St #110, St. Charles, IL 60174
  22. Based in Ridgefield, 42 mi away

    53/100IFR Score

    Ranked #24 because of its Google rating and service focus: 5.0★ from 4 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 4 Google reviews
    Hours
    Mon–Fri 8 AM–8 PM · Sat–Sun 2 PM–8 PM
  23. Based in Naperville, 48 mi away

    53/100IFR Score

    Ranked #25 because of its Google rating and service focus: 4.9★ from 17 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.9★ from 17 Google reviews
    Hours
    Mon–Fri 7 AM–6 PM · Sat–Sun closed
    Address
    1730 Park St Ste 115, Naperville, IL 60563

Managed IT service providers ranked #26 to #50

#1 to #25 are shown in full above. Here are #26 to #50, in IFR Score order; each links to its profile. We publish the top 50 of 81 ranked managed IT service providers here; the rest are on their profiles.

managed IT service providers in Ottawa, ranks 26 to 50
RankBusinessIFR ScoreGoogle ratingDistance
26Sundog IT Service and Support535.0★ (17)48 mi
27️ Net Works Consulting Resources524.8★ (17)47 mi
28Morris PC Solutions525.0★ (120)22 mi
29TeamLogic IT525.0★ (13)47 mi
30impelTech Solution523.8★ (11)46 mi
31MANPOWER523.5★ (15)34 mi
32Stadtler Tech525.0★ (4)26 mi
33E.D.S. Computer Repair525.0★ (65)38 mi
34Helping Hand IT Services & Networking525.0★ (37)47 mi
35Data-Link Associates515.0★ (6)36 mi
36ARMOR - Phone, Computer Repair & Marketing Agency514.4★ (260)41 mi
37CCS Technology | IT Support & Managed IT Services Geneva515.0★ (58)47 mi
38CMJ IT Solutions514.9★ (8)44 mi
39Thom Infotech515.0★ (9)47 mi
40Impact Networking513.7★ (13)45 mi
41KKworx, Inc.515.0★ (8)49 mi
42MANPOWER502.6★ (17)36 mi
43KFM Network Consulting505.0★ (3)45 mi
44Mechdyne - IT Services Headquarters503.8★ (8)44 mi
45MANPOWER503.0★ (25)47 mi
46LNI Multiservices LLC505.0★ (3)48 mi
47Synologyonline.com505.0★ (45)38 mi
48Corporate Technologies | Naperville Managed IT Services Company505.0★ (6)46 mi
49Computers Nationwide LLC505.0★ (5)47 mi
50MCC Technology504.2★ (6)47 mi

Also serving Ottawa

20 more managed IT service providers within 50 mi that we can't rank yet: too few reviews, or a service we couldn't confirm. Listed A to Z.

Unranked managed IT service providers serving Ottawa
BusinessGoogle ratingDistance
4CEE IT Solutions INC5.0★ (2)41 mi
AO Tech Inc.5.0★ (1)In Ottawa
Apex IT Services5.0★ (1)39 mi
BiFi Computer Services5.0★ (1)41 mi
Brian Cole & Associates Inc5.0★ (2)45 mi
CES LIMITED5.0★ (2)46 mi
Computer Spa4.3★ (19)In Ottawa
Down To The Wire5.0★ (1)41 mi
FrostByte MSP, Inc.5.0★ (1)In Ottawa
GAD GROUP TECHNOLOGY, INC.5.0★ (2)47 mi
Heartland Business Systems (HBS)3.0★ (2)50 mi
J&H Computing5.0★ (1)In Ottawa
Mardon IT Services5.0★ (2)15 mi
Ottawa Computers4.9★ (35)In Ottawa
PC Network Pros, Inc5.0★ (2)38 mi
Simple CommunicationsIn Ottawa
Tie National, LLC3.0★ (2)38 mi
TR Technologies, Inc.5.0★ (1)39 mi
Unicom Technologies Inc.5.0★ (2)50 mi
We Are Computers4.7★ (23)In Ottawa

How we ranked Ottawa managed IT service providers

We scored 81 Ottawa managed IT service providers on nine factors, weighted as shown. An IT firm is ranked when its service is confirmed and it has 3 or more Google reviews or a claimed profile. An IT firm with no Google reviews scores zero on rating, review volume and recency. Other unknown factors are left out, not counted as zero. Scores last refreshed November 9, 2026.

Paid placement never changes a rank or score. Sponsored businesses are paid, labelled, limited to 3 and shown above the ranking, outside it.

Read the full method: formula, sources and exclusions

IFR Score factors and weights
FactorWeightComputed fromIn Ottawa data
Reputation25%Google star rating, adjusted for how many reviews back itMeasured
Review volume15%Number of Google reviews, compared with the most-reviewed IT firm on the listMeasured
Recency10%Share of reviews from the last 12 monthsNot yet collected
Availability5%Weekly open hours, Saturday, Sunday and 24/7 supportMeasured
Service focus15%How clearly the firm does this service (its Google category and name)Measured
Proximity5%Based in the city scores highest, less the farther away it isMeasured
Claimed profile10%The firm has claimed its IT Firms Ranked profile (free or paid earn the same)Measured
Partnered5%The firm links to IT Firms Ranked from its own website with our badge, checked periodicallyMeasured
Client reviews10%Verified client reviews collected by IT Firms Ranked: their rating and how many there areMeasured

How to choose a managed IT service provider

  1. Ask for a sample service-level agreement and compare response times, support hours and exclusions.
  2. Check how backups are done and tested, and ask when they last restored a client’s data.
  3. Ask which security tools are included and which cost extra (MFA, endpoint protection, email filtering, staff training).
  4. Make sure you, not the firm, own your accounts, domain names and licences.
  5. Ask for two or three references from clients of your size and industry, and call them.
  6. Get the scope, response times and price in writing before you sign, including how you leave and get your data back.

Questions to ask a managed IT service provider

  • Is the price per user, per device or a bundle, and what is not included?
  • What are your response times for urgent, normal and low-priority tickets?
  • Is your help desk in-house or outsourced, and what are its hours?
  • How do you back up our data, how often do you test restores, and where are the copies kept?
  • Which security tools are included, and do you monitor alerts after hours?
  • What happens to our passwords, documentation and data if we leave?
  • Can you give us references from clients of our size and industry?

Terms explained

MSP (managed service provider)
A firm that runs a business’s IT for a recurring fee: monitoring, patching, help desk, backups and security tools.
Co-managed IT
An arrangement where an outside firm supports an in-house IT person or team, sharing tools and tasks.
Break-fix
IT support paid per incident or per hour, with no monthly agreement.
SLA (service-level agreement)
The contract terms for response and resolution times, uptime and support hours.
Help desk
The support line staff call or email for IT problems.
RMM
Remote monitoring and management software that lets an IT firm watch, patch and fix computers remotely.
vCIO
A virtual chief information officer: part-time IT strategy and budgeting from an outside firm.
MSSP
A managed security service provider: a firm that monitors and manages security tools around the clock.
EDR / MDR
Endpoint detection and response software, and the managed service of people watching its alerts (managed detection and response).
MFA
Multi-factor authentication: a second proof of identity, such as an app prompt, on top of a password.
Penetration test
An authorised, simulated attack on your systems to find weaknesses before criminals do.
SOC 2
An independent auditor’s report (AICPA standard) on a service provider’s security controls.

Managed IT service providers in Ottawa: frequently asked questions

Who is the best managed IT service provider in Ottawa?

By IFR Score, the highest-ranked managed IT service provider in Ottawa, IL is Outsource Solutions Group - Naperville Managed IT Services Company with an IFR Score of 60/100. It has 4.9★ from 50 Google reviews. It is open 7 days a week. XL.net - Naperville Managed IT Services Company (#2) and LeadingIT (#3) follow. We ranked 81 managed IT service providers on nine factors, last updated November 9, 2026.

How many managed IT service providers are there in Ottawa?

ITFirmsRanked ranks 81 managed IT service providers serving Ottawa, IL. Another 20 within 50 mi are listed but not ranked yet. Counts are as of November 2026.

Which managed IT service providers in Ottawa work on weekends?

30 of 81 ranked managed IT service providers post Saturday hours and 16 post Sunday hours. The highest-ranked open Saturdays are Outsource Solutions Group - Naperville Managed IT Services Company (#1), XL.net - Naperville Managed IT Services Company (#2) and LeadingIT (#3). Posted hours are office hours; many firms also run an after-hours support line for contract clients.

What Google rating do Ottawa managed IT service providers have?

The median Google rating among 81 rated managed IT service providers in Ottawa is 5.0★, with a median of 17 reviews. DPC Computer repair has the most, 630 reviews, and ranks #17. We adjust ratings for review count, so a few five-star reviews cannot top the list.

How does ITFirmsRanked rank managed IT service providers?

Each managed IT service provider gets a 0–100 IFR Score from nine published factors, led by reputation (25%), review volume (15%), service focus (15%) and recency (10%). An IT firm with no Google reviews scores zero on rating, review volume and recency; other factors we cannot measure are left out. Only IT firms with a confirmed service and 3 or more reviews, or a claimed profile, are ranked.

Do managed IT service providers outside Ottawa count in this ranking?

Yes, if they are within 50 mi of the Ottawa city center, our service radius for managed IT service providers. Each listing shows where the IT firm is based and how far away it is. Proximity is 5% of the IFR Score, so a nearby IT firm gets a small edge.

Can managed IT service providers pay to rank higher on ITFirmsRanked?

No. The IFR Score never reads payment status, and this ranking has 0 paid placements. Up to 3 Featured IT firms may appear above the list, labelled Sponsored and showing their honest rank.

What does a managed IT service provider do?

Managed IT service providers (MSPs) run a business’s computers, servers, network, Microsoft 365 or Google accounts, backups and help desk for a monthly fee, or provide IT support by the hour.

How are managed it service providers in Ottawa ranked?

By IFR Score: Google rating and review volume, recent reviews, opening hours, how clearly the firm does managed IT services and IT support, distance, a claimed profile, our badge and verified client reviews. Sponsored placements never change the order.

What should a managed IT agreement include?

At minimum: help desk support for your staff, monitoring and patching of computers and servers, backups that are tested, security tools such as endpoint protection and multi-factor authentication, and a named contact. The agreement should state response times, support hours and what counts as out of scope.

Is managed IT priced per user or per device?

Both models are common, and some firms sell tiered bundles. Per-user pricing suits staff with several devices; per-device pricing suits shared computers. Compare quotes on the same number of users, devices and servers.

How long are managed IT contracts?

Often one to three years, sometimes month to month. Check the notice period, any early-termination fee and how the firm hands over passwords, documentation and data when the contract ends.

Update log for Ottawa

  1. November 2026: IFR Scores recalculated for 81 managed IT service providers serving Ottawa.
  2. November 2026: 1 duplicate listing merged.