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Best Managed IT Service Providers in Norfolk, VA (2026)

75 managed IT service providers ranked by IFR ScoreUpdated 0 paid placements in this rankingHow we rank →

The short answer

  1. 1

    Best overall in Norfolk: ChaseIT Solutions | Business IT Support | Cloud VoIP & Managed Services Provider, IFR Score 62/100; 5.0★ from 43 Google reviews; open 7 days a week.

  2. 2

    Most-reviewed: Mr Fix – Phones, Computers, & More, 2,743 Google reviews at 4.9★, the most of 75 ranked; ranked #2.

Rankings can't be bought. IT providers can't pay to change their rank or score. How we rank

75 Norfolk managed IT service providers are ranked here by IFR Score, from nine published factors. 25 open Saturdays and 16 open Sundays, based on posted hours. The median Google rating is 4.9★ across 75 rated IT firms.

Most of this list also appears on the Managed IT service providers in Virginia Beach ranking. See Managed IT service providers in Virginia Beach

Top 10 managed IT service providers in Norfolk at a glance

Ranked by IFR Score from public data. Sponsored placements are labelled and never change the order.

Top 10 managed IT service providers in Norfolk at a glance
RankBusinessIFR ScoreGoogle ratingBased inHoursBest for
1ChaseIT Solutions | Business IT Support | Cloud VoIP & Managed Services Provider625.0★ (43)Hampton, 5 mi awaySat · Sun · EveningsOverall
2Mr Fix – Phones, Computers, & More624.9★ (2,743)NorfolkSat · Sun · EveningsMost reviews
3HRCT | Hampton Roads Communication Technologies624.9★ (224)Portsmouth, 4 mi away——
4Eastern Data Inc. - Virginia Beach IT Support & Managed IT Services Provider594.6★ (21)Virginia Beach, 13 mi awaySat · Sun · Evenings—
5Layer 9595.0★ (69)Suffolk, 9 mi away——
6Mode5594.9★ (50)Norfolk——
7Macro IT LLC585.0★ (104)Newport News, 19 mi away——
8Twisted Pair Technologies, LLC585.0★ (33)Norfolk——
9TCI - Technology Communication Innovation585.0★ (55)Virginia Beach, 12 mi away——
10Loyola Enterprises Inc575.0★ (6)Virginia Beach, 12 mi awaySat · Sun · Evenings—

The 75 best managed IT service providers in Norfolk, ranked

Ordered by IFR Score, a 0–100 score from nine published factors. Paid placement never changes the order.

Ranked by IFR Score from public data. Sponsored placements are labelled and never change the order.

  1. Ranked #1 in Norfolk

    #1 ChaseIT Solutions | Business IT Support | Cloud VoIP & Managed Services Provider

    Based in Hampton, 5 mi away

    62/100IFR Score

    Ranked #1 because of its Google rating and service focus: 5.0★ from 43 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 43 Google reviews
    Hours
    Mon–Sun 12 AM–12 AM
    View profile for ChaseIT Solutions | Business IT Support | Cloud VoIP & Managed Services Provider(757) 806-4357

  4. #4 Eastern Data Inc. - Virginia Beach IT Support & Managed IT Services Provider

    Based in Virginia Beach, 13 mi away

    59/100IFR Score

    Ranked #4 because of its Google rating and service focus: 4.6★ from 21 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.6★ from 21 Google reviews
    Hours
    Mon–Sun 12 AM–12 AM
    Address
    2569 Horse Pasture Rd, Virginia Beach, VA 23453
    View profile for Eastern Data Inc. - Virginia Beach IT Support & Managed IT Services Provider(757) 498-1600

  5. #5 Layer 9

    Based in Suffolk, 9 mi away

    59/100IFR Score

    Ranked #5 because of its Google rating and service focus: 5.0★ from 69 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 69 Google reviews
    Hours
    Mon–Thu 7 AM–6 PM · Fri 7 AM–5 PM · Sat–Sun closed
    Address
    8030 Harbour View Blvd Ste 300, Suffolk, VA 23435
    View profile for Layer 9(757) 644-3291

  6. #6 Mode5

    Based in Norfolk

    59/100IFR Score

    Ranked #6 because of its Google rating and service focus: 4.9★ from 50 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.9★ from 50 Google reviews
    Hours
    Mon–Fri 8 AM–5 PM · Sat–Sun closed
    Address
    350 W 22nd St, Norfolk, VA 23517
    View profile for Mode5(757) 628-8324

  7. #7 Macro IT LLC

    Based in Newport News, 19 mi away

    58/100IFR Score

    Ranked #7 because of its Google rating and service focus: 5.0★ from 104 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 104 Google reviews
    Hours
    Mon–Thu 8 AM–5 PM · Fri 8 AM–4 PM · Sat–Sun closed
    Address
    760 Pilot House Dr Ste d, Newport News, VA 23606
    View profile for Macro IT LLC(757) 237-7349

  8. #8 Twisted Pair Technologies, LLC

    Based in Norfolk

    58/100IFR Score

    Ranked #8 because of its Google rating and service focus: 5.0★ from 33 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 33 Google reviews
    Hours
    Mon–Fri 8:30 AM–5:30 PM · Sat–Sun closed
    Address
    500 E Main St Ste 1600-203, Norfolk, VA 23510
    View profile for Twisted Pair Technologies, LLC(757) 803-9208

  10. #10 Loyola Enterprises Inc

    Based in Virginia Beach, 12 mi away

    57/100IFR Score

    Ranked #10 because of its Google rating and service focus: 5.0★ from 6 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 6 Google reviews
    Hours
    Mon–Sun 12 AM–12 AM
    Address
    2984 S Lynnhaven Rd #101, Virginia Beach, VA 23452
    View profile for Loyola Enterprises Inc(757) 498-6118

  11. #11 EIT Services

    Based in Chesapeake, 10 mi away

    57/100IFR Score

    Ranked #11 because of its Google rating and service focus: 4.7★ from 27 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.7★ from 27 Google reviews
    Hours
    Mon–Fri 8 AM–6 PM · Sat 10 AM–2 PM · Sun closed
    Address
    316 S Battlefield Blvd A, Chesapeake, VA 23322
    View profile for EIT Services(757) 447-7450

  12. #12 BCS Voice & Data Solutions

    Based in Virginia Beach, 9 mi away

    56/100IFR Score

    Ranked #12 because of its Google rating and service focus: 4.9★ from 29 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.9★ from 29 Google reviews
    Hours
    Mon–Fri 8 AM–5 PM · Sat–Sun closed
    Address
    4540 Bonney Rd, Virginia Beach, VA 23462
    View profile for BCS Voice & Data Solutions(757) 497-3100

  13. #13 VaughanTECH

    Based in Hampton, 25 mi away

    56/100IFR Score

    Ranked #13 because of its Google rating and service focus: 4.7★ from 109 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.7★ from 109 Google reviews
    Hours
    Mon–Fri 10 AM–4 PM · Sat–Sun closed
    View profile for VaughanTECH(757) 279-8385

  14. #14 Ignite IT Solutions

    Based in Chesapeake, 6 mi away

    56/100IFR Score

    Ranked #14 because of its Google rating and service focus: 5.0★ from 28 Google reviews, listed on Google as “Computer repair service”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 28 Google reviews
    Hours
    Mon–Sun 12 AM–12 AM
    View profile for Ignite IT Solutions(804) 993-4017

  16. #16 Dataprise | Managed IT Services & IT Support | Cybersecurity | VoIP

    Based in Virginia Beach, 6 mi away

    56/100IFR Score

    Ranked #16 because of its Google rating and service focus: 4.5★ from 34 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.5★ from 34 Google reviews
    Hours
    Mon–Fri 8 AM–5 PM · Sat–Sun closed
    Address
    216 Business Park Dr, Virginia Beach, VA 23462
    View profile for Dataprise | Managed IT Services & IT Support | Cybersecurity | VoIP(757) 499-6761

  17. #17 TeamLogic IT

    Based in Suffolk, 19 mi away

    56/100IFR Score

    Ranked #17 because of its Google rating and service focus: 4.9★ from 36 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.9★ from 36 Google reviews
    Hours
    Mon–Fri 8 AM–5 PM · Sat–Sun closed
    Address
    425 W Washington St #4, Suffolk, VA 23434
    View profile for TeamLogic IT(757) 942-1652

  18. #18 Computer Repair - Your Computer Guy

    Based in Virginia Beach, 8 mi away

    56/100IFR Score

    Ranked #18 because of its Google rating and review volume: 4.8★ from 578 Google reviews.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.8★ from 578 Google reviews
    Hours
    Mon 9 AM–5 PM · Tue 9 AM–7 PM · Wed 9 AM–5 PM · Thu 9 AM–7 PM · Fri 9 AM–5 PM · Sat 10 AM–4 PM · Sun closed
    Address
    355 Independence Blvd, Virginia Beach, VA 23462
    View profile for Computer Repair - Your Computer Guy(757) 375-6764

  19. #19 Rio Connections, LLC

    Based in Portsmouth Heights, 3 mi away

    55/100IFR Score

    Ranked #19 because of its Google rating and service focus: 5.0★ from 4 Google reviews, listed on Google as “Computer support and services”.

    Based on 7 of 9 factors; recency and availability not yet collected.

    • 5.0★ from 4 Google reviews
    View profile for Rio Connections, LLC(757) 304-6621

  20. #20 Endurance IT Services - Virginia Beach Managed IT Services Company

    Based in Virginia Beach, 9 mi away

    55/100IFR Score

    Ranked #20 because of its Google rating and service focus: 4.9★ from 19 Google reviews, listed on Google as “Computer service”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.9★ from 19 Google reviews
    Hours
    Mon–Sun 12 AM–12 AM
    Address
    295 Bendix Rd #300, Virginia Beach, VA 23452
    View profile for Endurance IT Services - Virginia Beach Managed IT Services Company(757) 290-8030

  21. #21 MRO Computers

    Based in Chesapeake, 6 mi away

    55/100IFR Score

    Ranked #21 because of its Google rating and review volume: 4.9★ from 247 Google reviews.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.9★ from 247 Google reviews
    Hours
    Mon–Fri 9 AM–6 PM · Sat 10 AM–2 PM · Sun closed
    Address
    1437 Sam's Dr #103, Chesapeake, VA 23320
    View profile for MRO Computers(757) 548-6850

  22. #22 Ginosko Tech VA

    Based in Virginia Beach, 8 mi away

    54/100IFR Score

    Ranked #22 because of its Google rating and service focus: 5.0★ from 3 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 3 Google reviews
    Hours
    Mon–Fri 8 AM–6 PM · Sat closed · Sun 8 AM–1 PM
    Address
    249 Central Park Ave #300, Virginia Beach, VA 23462
    View profile for Ginosko Tech VA(757) 478-6188

  23. #23 Electronics Overhaul

    Based in Chesapeake, 9 mi away

    54/100IFR Score

    Ranked #23 because of its Google rating and review volume: 4.4★ from 247 Google reviews.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.4★ from 247 Google reviews
    Hours
    Mon–Sat 10 AM–8 PM · Sun 11 AM–6 PM
    Address
    2108 Starmount Pkwy #200, Chesapeake, VA 23321
    View profile for Electronics Overhaul(757) 465-0178

  24. #24 Charles IT

    Based in Chesapeake, 6 mi away

    54/100IFR Score

    Ranked #24 because of its Google rating and review volume: 5.0★ from 252 Google reviews.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 252 Google reviews
    Hours
    Mon–Fri 8 AM–5 PM · Sat–Sun closed
    Address
    1317 Executive Blvd Ste 100, Chesapeake, VA 23320
    View profile for Charles IT(757) 420-5150

  25. #25 Tech Solutions

    Based in Hampton, 15 mi away

    53/100IFR Score

    Ranked #25 because of its Google rating and review volume: 4.8★ from 263 Google reviews.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.8★ from 263 Google reviews
    Hours
    Mon–Fri 9 AM–7 PM · Sat 9 AM–6 PM · Sun closed
    Address
    1106 W Mercury Blvd, Hampton, VA 23666
    View profile for Tech Solutions(757) 978-3224

How we ranked Norfolk managed IT service providers

We scored 75 Norfolk managed IT service providers on nine factors, weighted as shown. An IT firm is ranked when its service is confirmed and it has 3 or more Google reviews or a claimed profile. An IT firm with no Google reviews scores zero on rating, review volume and recency. Other unknown factors are left out, not counted as zero. Scores last refreshed November 9, 2026.

Paid placement never changes a rank or score. Sponsored businesses are paid, labelled, limited to 3 and shown above the ranking, outside it.

Read the full method: formula, sources and exclusions

IFR Score factors and weights
FactorWeightComputed fromIn Norfolk data
Reputation25%Google star rating, adjusted for how many reviews back itMeasured
Review volume15%Number of Google reviews, compared with the most-reviewed IT firm on the listMeasured
Recency10%Share of reviews from the last 12 monthsNot yet collected
Availability5%Weekly open hours, Saturday, Sunday and 24/7 supportMeasured
Service focus15%How clearly the firm does this service (its Google category and name)Measured
Proximity5%Based in the city scores highest, less the farther away it isMeasured
Claimed profile10%The firm has claimed its IT Firms Ranked profile (free or paid earn the same)Measured
Partnered5%The firm links to IT Firms Ranked from its own website with our badge, checked periodicallyMeasured
Client reviews10%Verified client reviews collected by IT Firms Ranked: their rating and how many there areMeasured

How to choose a managed IT service provider

  1. Ask for a sample service-level agreement and compare response times, support hours and exclusions.
  2. Check how backups are done and tested, and ask when they last restored a client’s data.
  3. Ask which security tools are included and which cost extra (MFA, endpoint protection, email filtering, staff training).
  4. Make sure you, not the firm, own your accounts, domain names and licences.
  5. Ask for two or three references from clients of your size and industry, and call them.
  6. Get the scope, response times and price in writing before you sign, including how you leave and get your data back.

Questions to ask a managed IT service provider

  • Is the price per user, per device or a bundle, and what is not included?
  • What are your response times for urgent, normal and low-priority tickets?
  • Is your help desk in-house or outsourced, and what are its hours?
  • How do you back up our data, how often do you test restores, and where are the copies kept?
  • Which security tools are included, and do you monitor alerts after hours?
  • What happens to our passwords, documentation and data if we leave?
  • Can you give us references from clients of our size and industry?

Terms explained

MSP (managed service provider)
A firm that runs a business’s IT for a recurring fee: monitoring, patching, help desk, backups and security tools.
Co-managed IT
An arrangement where an outside firm supports an in-house IT person or team, sharing tools and tasks.
Break-fix
IT support paid per incident or per hour, with no monthly agreement.
SLA (service-level agreement)
The contract terms for response and resolution times, uptime and support hours.
Help desk
The support line staff call or email for IT problems.
RMM
Remote monitoring and management software that lets an IT firm watch, patch and fix computers remotely.
vCIO
A virtual chief information officer: part-time IT strategy and budgeting from an outside firm.
MSSP
A managed security service provider: a firm that monitors and manages security tools around the clock.
EDR / MDR
Endpoint detection and response software, and the managed service of people watching its alerts (managed detection and response).
MFA
Multi-factor authentication: a second proof of identity, such as an app prompt, on top of a password.
Penetration test
An authorised, simulated attack on your systems to find weaknesses before criminals do.
SOC 2
An independent auditor’s report (AICPA standard) on a service provider’s security controls.

Managed IT service providers in Norfolk: frequently asked questions

Who is the best managed IT service provider in Norfolk?

By IFR Score, the highest-ranked managed IT service provider in Norfolk, VA is ChaseIT Solutions | Business IT Support | Cloud VoIP & Managed Services Provider with an IFR Score of 62/100. It has 5.0★ from 43 Google reviews. It is open 7 days a week. Mr Fix – Phones, Computers, & More (#2) and HRCT | Hampton Roads Communication Technologies (#3) follow. We ranked 75 managed IT service providers on nine factors, last updated November 9, 2026.

How many managed IT service providers are there in Norfolk?

ITFirmsRanked ranks 75 managed IT service providers serving Norfolk, VA. 3 of them are based in Norfolk; the rest serve it from nearby towns. Counts are as of November 2026.

Which managed IT service providers in Norfolk work on weekends?

25 of 75 ranked managed IT service providers post Saturday hours and 16 post Sunday hours. The highest-ranked open Saturdays are ChaseIT Solutions | Business IT Support | Cloud VoIP & Managed Services Provider (#1), Mr Fix – Phones, Computers, & More (#2) and Eastern Data Inc. - Virginia Beach IT Support & Managed IT Services Provider (#4). Posted hours are office hours; many firms also run an after-hours support line for contract clients.

What Google rating do Norfolk managed IT service providers have?

The median Google rating among 75 rated managed IT service providers in Norfolk is 4.9★, with a median of 18 reviews. Mr Fix – Phones, Computers, & More has the most, 2,743 reviews, and ranks #2. We adjust ratings for review count, so a few five-star reviews cannot top the list.

How does ITFirmsRanked rank managed IT service providers?

Each managed IT service provider gets a 0–100 IFR Score from nine published factors, led by reputation (25%), review volume (15%), service focus (15%) and recency (10%). An IT firm with no Google reviews scores zero on rating, review volume and recency; other factors we cannot measure are left out. Only IT firms with a confirmed service and 3 or more reviews, or a claimed profile, are ranked.

Do managed IT service providers outside Norfolk count in this ranking?

Yes, if they are within 50 mi of the Norfolk city center, our service radius for managed IT service providers. Each listing shows where the IT firm is based and how far away it is. Proximity is 5% of the IFR Score, so a nearby IT firm gets a small edge.

Can managed IT service providers pay to rank higher on ITFirmsRanked?

No. The IFR Score never reads payment status, and this ranking has 0 paid placements. Up to 3 Featured IT firms may appear above the list, labelled Sponsored and showing their honest rank.

What does a managed IT service provider do?

Managed IT service providers (MSPs) run a business’s computers, servers, network, Microsoft 365 or Google accounts, backups and help desk for a monthly fee, or provide IT support by the hour.

How are managed it service providers in Norfolk ranked?

By IFR Score: Google rating and review volume, recent reviews, opening hours, how clearly the firm does managed IT services and IT support, distance, a claimed profile, our badge and verified client reviews. Sponsored placements never change the order.

What should a managed IT agreement include?

At minimum: help desk support for your staff, monitoring and patching of computers and servers, backups that are tested, security tools such as endpoint protection and multi-factor authentication, and a named contact. The agreement should state response times, support hours and what counts as out of scope.

Is managed IT priced per user or per device?

Both models are common, and some firms sell tiered bundles. Per-user pricing suits staff with several devices; per-device pricing suits shared computers. Compare quotes on the same number of users, devices and servers.

How long are managed IT contracts?

Often one to three years, sometimes month to month. Check the notice period, any early-termination fee and how the firm hands over passwords, documentation and data when the contract ends.

Update log for Norfolk

  1. November 2026: IFR Scores recalculated for 75 managed IT service providers serving Norfolk.

More managed IT service providers and Norfolk pages