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Best Managed IT Service Providers in Norfolk County, ON (2026)

215 managed IT service providers ranked by IFR ScoreUpdated 0 paid placements in this rankingHow we rank →

The short answer

  1. 1

    Best overall in Norfolk County: IT Solutions Canada, IFR Score 61/100; 4.9★ from 131 Google reviews; open 7 days a week.

  2. 23

    Most-reviewed: Forest City Computers, 1,221 Google reviews at 4.8★, the most of 215 ranked; ranked #23.

Rankings can't be bought. IT providers can't pay to change their rank or score. How we rank

215 Norfolk County managed IT service providers are ranked here by IFR Score, from nine published factors. 79 open Saturdays and 44 open Sundays, based on posted hours. The median Google rating is 5.0★ across 215 rated IT firms.

Top 10 managed IT service providers in Norfolk County at a glance

Ranked by IFR Score from public data. Sponsored placements are labelled and never change the order.

Top 10 managed IT service providers in Norfolk County at a glance
RankBusinessIFR ScoreGoogle ratingBased inHoursBest for
1IT Solutions Canada614.9★ (131)Waterloo, 76 km awaySat · Sun · EveningsOverall
2ACE I.T. Canada615.0★ (70)London, 66 km awaySat · Sun · Evenings—
3Fast Computers605.0★ (57)Norfolk County——
4Professional Computer Management Inc.605.0★ (337)Hamilton, 73 km away——
5Ahsan Computers & Technologies575.0★ (43)London, 78 km awaySat · Sun · Evenings—
6SecurIBC (IBC Computers Brantford)574.2★ (83)Brantford, 39 km awaySat—
7camoIT Solutions Inc.575.0★ (15)Cambridge, 64 km awaySat · Sun · Evenings—
8NetFusion Designs575.0★ (17)Kitchener, 69 km awaySat · Sun · Evenings—
9BoltonSmith Inc.574.9★ (18)Kitchener, 70 km awaySat · Sun · Evenings—
10NetAccess Systems Inc564.0★ (28)Hamilton, 63 km awaySat · Sun · Evenings—

The 215 best managed IT service providers in Norfolk County, ranked

Ordered by IFR Score, a 0–100 score from nine published factors. Paid placement never changes the order.

Ranked by IFR Score from public data. Sponsored placements are labelled and never change the order.

Scores below: based on 8 of 9 factors; recency not yet collected. Hatched segments mark factors we don't have yet.

  1. Ranked #1 in Norfolk County

    Based in Waterloo, 76 km away

    61/100IFR Score

    Ranked #1 because of its Google rating and service focus: 4.9★ from 131 Google reviews, listed on Google as “Computer support and services”.

    • 4.9★ from 131 Google reviews
    Hours
    Mon–Sun 12 AM–12 AM
    Address
    219 Labrador Dr #100, Waterloo, ON N2K 4M8
  2. Based in London, 66 km away

    61/100IFR Score

    Ranked #2 because of its Google rating and service focus: 5.0★ from 70 Google reviews, listed on Google as “Computer support and services”.

    • 5.0★ from 70 Google reviews
    Hours
    Mon–Sun 12 AM–12 AM
    Address
    411 Industrial Rd Unit 6, London, ON N5V 3L3
  3. Based in Norfolk County

    60/100IFR Score

    Ranked #3 because of its Google rating and service focus: 5.0★ from 57 Google reviews, listed on Google as “Computer support and services”.

    • 5.0★ from 57 Google reviews
    Hours
    Mon–Fri 8:30 AM–5:30 PM · Sat–Sun closed
    Address
    2025 Main St N, Jarvis, ON N0A 1J0
  4. Based in Cambridge, 64 km away

    57/100IFR Score

    Ranked #7 because of its Google rating and service focus: 5.0★ from 15 Google reviews, listed on Google as “Computer support and services”.

    • 5.0★ from 15 Google reviews
    Hours
    Mon–Sun 12 AM–12 AM
    Address
    140 McGovern Dr #25, Cambridge, ON N3H 4R7
  5. Based in Kitchener, 69 km away

    57/100IFR Score

    Ranked #8 because of its Google rating and service focus: 5.0★ from 17 Google reviews, listed on Google as “Computer support and services”.

    • 5.0★ from 17 Google reviews
    Hours
    Mon–Sun 12 AM–12 AM
    Address
    22 Frederick St #700, Kitchener, ON N2H 6M6
  6. Based in Kitchener, 70 km away

    57/100IFR Score

    Ranked #9 because of its Google rating and service focus: 4.9★ from 18 Google reviews, listed on Google as “Computer support and services”.

    • 4.9★ from 18 Google reviews
    Hours
    Mon–Sun 12 AM–12 AM
    Address
    871 Victoria St N #212, Kitchener, ON N2B 3S4
  7. Based in Hamilton, 63 km away

    56/100IFR Score

    Ranked #10 because of its Google rating and service focus: 4.0★ from 28 Google reviews, listed on Google as “Computer support and services”.

    • 4.0★ from 28 Google reviews
    Hours
    Mon–Sun 12 AM–12 AM
    Address
    21 King St W, Hamilton, ON L8P 1A4
  8. Based in London, 79 km away

    56/100IFR Score

    Ranked #12 because of its Google rating and service focus: 5.0★ from 107 Google reviews, listed on Google as “Computer support and services”.

    • 5.0★ from 107 Google reviews
    Hours
    Mon–Fri 9 AM–6 PM · Sat–Sun closed
    Address
    1738 Brunson Way, London, ON N6K 0H2
  9. Based in Kitchener, 70 km away

    56/100IFR Score

    Ranked #14 because of its Google rating and service focus: 4.7★ from 14 Google reviews, listed on Google as “Computer support and services”.

    • 4.7★ from 14 Google reviews
    Hours
    Mon–Sun 12 AM–12 AM
    Address
    85 Edwin St, Kitchener, ON N2H 4N7
  10. Based in London, 69 km away

    55/100IFR Score

    Ranked #18 because of its Google rating and service focus: 4.8★ from 20 Google reviews, listed on Google as “Computer support and services”.

    • 4.8★ from 20 Google reviews
    Hours
    Mon–Sun 9 AM–5 PM
    Address
    12 Kintail Crescent, London, ON N6E 1J5
  11. Based in Waterloo, 75 km away

    55/100IFR Score

    Ranked #19 because of its Google rating and service focus: 4.9★ from 79 Google reviews, listed on Google as “Computer support and services”.

    • 4.9★ from 79 Google reviews
    Hours
    Mon–Thu 9 AM–5:30 PM · Fri 9 AM–5 PM · Sat–Sun closed
    Address
    180 Northfield Dr W 1st Floor, Unit 4, Waterloo, ON N2L 0C7
  12. Based in Kitchener, 68 km away

    55/100IFR Score

    Ranked #21 because of its Google rating and service focus: 4.9★ from 58 Google reviews, listed on Google as “Computer support and services”.

    • 4.9★ from 58 Google reviews
    Hours
    Mon–Fri 8:30 AM–5 PM · Sat–Sun closed
    Address
    60 Ottawa Street S, Kitchener, ON N2G 3S7
  13. Based in Hamilton, 63 km away

    55/100IFR Score

    Ranked #22 because of its Google rating and service focus: 5.0★ from 22 Google reviews, listed on Google as “Computer support and services”.

    • 5.0★ from 22 Google reviews
    Hours
    Mon–Sat 10 AM–7 PM · Sun closed
    Address
    303 York Blvd #1B, Hamilton, ON L8R 3K5
  14. Based in London, 71 km away

    55/100IFR Score

    Ranked #23 because of its Google rating and review volume: 4.8★ from 1,221 Google reviews, the most in Norfolk County.

    • 4.8★ from 1,221 Google reviews
    Hours
    Mon–Fri 10 AM–6 PM · Sat 10 AM–5 PM · Sun closed
    Address
    991 Oxford St E, London, ON N5Y 3K6
  15. Based in Waterloo, 70 km away

    55/100IFR Score

    Ranked #24 because of its Google rating and service focus: 4.8★ from 62 Google reviews, listed on Google as “Computer support and services”.

    • 4.8★ from 62 Google reviews
    Hours
    Mon–Fri 9 AM–5 PM · Sat–Sun closed
  16. Based in Stratford, 77 km away

    54/100IFR Score

    Ranked #25 because of its Google rating and service focus: 5.0★ from 31 Google reviews, listed on Google as “Computer support and services”.

    • 5.0★ from 31 Google reviews
    Hours
    Mon closed · Tue–Sat 10 AM–6 PM · Sun closed
    Address
    Unit 5, 155 Erie St, Stratford, ON N5A 2M6

Managed IT service providers ranked #26 to #50

#1 to #25 are shown in full above. Here are #26 to #50, in IFR Score order; each links to its profile. We publish the top 50 of 215 ranked managed IT service providers here; the rest are on their profiles.

managed IT service providers in Norfolk County, ranks 26 to 50
RankBusinessIFR ScoreGoogle ratingDistance
26I.T. Control545.0★ (7)74 km
27RTC Managed Services545.0★ (43)71 km
28DependableIT Group Inc544.1★ (15)63 km
29Dunham Connect - Hamilton IT Services545.0★ (35)64 km
30The Eighty Six Group Inc545.0★ (7)56 km
31RavenSoft Microsystems Inc.545.0★ (26)77 km
32Reis Informatica Inc.544.9★ (35)63 km
33OSR IT Solutions545.0★ (10)70 km
34MC BUSINESS TECHNOLOGY CONSULTING GROUP INC.544.9★ (34)63 km
35SECUREVU I.T.544.6★ (58)70 km
36DistribuCloud Technology Services545.0★ (32)70 km
37Attache Group Inc545.0★ (33)70 km
38Ace Unlimited Technologies Inc545.0★ (16)67 km
39SmartFix PC Care545.0★ (165)79 km
40Consys Group Inc.544.9★ (35)73 km
41Ark Cyber IT Managed Services & Cyber Security535.0★ (30)73 km
42256 Solutions535.0★ (27)66 km
43Scott's Computer Emporium535.0★ (170)40 km
44MSP Corp (Formerly HLB System Solutions)534.7★ (48)80 km
45Easy Desk Solutions535.0★ (4)36 km
46PC Options534.9★ (217)44 km
47My IT Guy534.8★ (29)70 km
48Geeks Worldwide Solutions534.6★ (45)75 km
49Bedi IT Services Inc.535.0★ (32)72 km
50D3logics Brantford535.0★ (4)36 km

Also serving Norfolk County

20 more managed IT service providers within 80 km that we can't rank yet: too few reviews, or a service we couldn't confirm. Listed A to Z.

Unranked managed IT service providers serving Norfolk County
BusinessGoogle ratingDistance
AutoSecure Communications5.0★ (2)57 km
Blue Titan Inc.In Norfolk County
Canada Tech Warriors5.0★ (2)68 km
ComputerConnect5.0★ (1)In Norfolk County
Cryptogether Corporation1.0★ (2)63 km
EXIO Tech Experts5.0★ (2)65 km
Exsersol Inc.5.0★ (2)72 km
Hacker Consulting4.0★ (2)51 km
I.T. I.S. SolutionsIn Norfolk County
Maes Computing5.0★ (1)In Norfolk County
revenueqr.comIn Norfolk County
Revix Computer Performance5.0★ (2)72 km
Scallex Technology Solutions Inc.5.0★ (2)69 km
Simcoe Computer Repair5.0★ (87)In Norfolk County
Simcoe Computes4.6★ (7)In Norfolk County
Simple Logics Solutions Ltd - Canada MSSP5.0★ (2)37 km
Teccweb5.0★ (2)70 km
The 4c Company3.0★ (2)36 km
Ultimate Vision Web & IT Solutions5.0★ (2)69 km
Your Business5.0★ (2)73 km

How we ranked Norfolk County managed IT service providers

We scored 215 Norfolk County managed IT service providers on nine factors, weighted as shown. An IT firm is ranked when its service is confirmed and it has 3 or more Google reviews or a claimed profile. An IT firm with no Google reviews scores zero on rating, review volume and recency. Other unknown factors are left out, not counted as zero. Scores last refreshed November 9, 2026.

Paid placement never changes a rank or score. Sponsored businesses are paid, labelled, limited to 3 and shown above the ranking, outside it.

Read the full method: formula, sources and exclusions

IFR Score factors and weights
FactorWeightComputed fromIn Norfolk County data
Reputation25%Google star rating, adjusted for how many reviews back itMeasured
Review volume15%Number of Google reviews, compared with the most-reviewed IT firm on the listMeasured
Recency10%Share of reviews from the last 12 monthsNot yet collected
Availability5%Weekly open hours, Saturday, Sunday and 24/7 supportMeasured
Service focus15%How clearly the firm does this service (its Google category and name)Measured
Proximity5%Based in the city scores highest, less the farther away it isMeasured
Claimed profile10%The firm has claimed its IT Firms Ranked profile (free or paid earn the same)Measured
Partnered5%The firm links to IT Firms Ranked from its own website with our badge, checked periodicallyMeasured
Client reviews10%Verified client reviews collected by IT Firms Ranked: their rating and how many there areMeasured

How to choose a managed IT service provider

  1. Ask for a sample service-level agreement and compare response times, support hours and exclusions.
  2. Check how backups are done and tested, and ask when they last restored a client’s data.
  3. Ask which security tools are included and which cost extra (MFA, endpoint protection, email filtering, staff training).
  4. Make sure you, not the firm, own your accounts, domain names and licences.
  5. Ask for two or three references from clients of your size and industry, and call them.
  6. Get the scope, response times and price in writing before you sign, including how you leave and get your data back.

Questions to ask a managed IT service provider

  • Is the price per user, per device or a bundle, and what is not included?
  • What are your response times for urgent, normal and low-priority tickets?
  • Is your help desk in-house or outsourced, and what are its hours?
  • How do you back up our data, how often do you test restores, and where are the copies kept?
  • Which security tools are included, and do you monitor alerts after hours?
  • What happens to our passwords, documentation and data if we leave?
  • Can you give us references from clients of our size and industry?

Terms explained

MSP (managed service provider)
A firm that runs a business’s IT for a recurring fee: monitoring, patching, help desk, backups and security tools.
Co-managed IT
An arrangement where an outside firm supports an in-house IT person or team, sharing tools and tasks.
Break-fix
IT support paid per incident or per hour, with no monthly agreement.
SLA (service-level agreement)
The contract terms for response and resolution times, uptime and support hours.
Help desk
The support line staff call or email for IT problems.
RMM
Remote monitoring and management software that lets an IT firm watch, patch and fix computers remotely.
vCIO
A virtual chief information officer: part-time IT strategy and budgeting from an outside firm.
MSSP
A managed security service provider: a firm that monitors and manages security tools around the clock.
EDR / MDR
Endpoint detection and response software, and the managed service of people watching its alerts (managed detection and response).
MFA
Multi-factor authentication: a second proof of identity, such as an app prompt, on top of a password.
Penetration test
An authorised, simulated attack on your systems to find weaknesses before criminals do.
SOC 2
An independent auditor’s report (AICPA standard) on a service provider’s security controls.

Managed IT service providers in Norfolk County: frequently asked questions

Who is the best managed IT service provider in Norfolk County?

By IFR Score, the highest-ranked managed IT service provider in Norfolk County, ON is IT Solutions Canada with an IFR Score of 61/100. It has 4.9★ from 131 Google reviews. It is open 7 days a week. ACE I.T. Canada (#2) and Fast Computers (#3) follow. We ranked 215 managed IT service providers on nine factors, last updated November 9, 2026.

How many managed IT service providers are there in Norfolk County?

ITFirmsRanked ranks 215 managed IT service providers serving Norfolk County, ON. 1 of them is based in Norfolk County; the rest serve it from nearby towns. Another 20 within 80 km are listed but not ranked yet. Counts are as of November 2026.

Which managed IT service providers in Norfolk County work on weekends?

79 of 215 ranked managed IT service providers post Saturday hours and 44 post Sunday hours. The highest-ranked open Saturdays are IT Solutions Canada (#1), ACE I.T. Canada (#2) and Ahsan Computers & Technologies (#5). Posted hours are office hours; many firms also run an after-hours support line for contract clients.

What Google rating do Norfolk County managed IT service providers have?

The median Google rating among 215 rated managed IT service providers in Norfolk County is 5.0★, with a median of 15 reviews. Forest City Computers has the most, 1,221 reviews, and ranks #23. We adjust ratings for review count, so a few five-star reviews cannot top the list.

How does ITFirmsRanked rank managed IT service providers?

Each managed IT service provider gets a 0–100 IFR Score from nine published factors, led by reputation (25%), review volume (15%), service focus (15%) and recency (10%). An IT firm with no Google reviews scores zero on rating, review volume and recency; other factors we cannot measure are left out. Only IT firms with a confirmed service and 3 or more reviews, or a claimed profile, are ranked.

Do managed IT service providers outside Norfolk County count in this ranking?

Yes, if they are within 80 km of the Norfolk County city centre, our service radius for managed IT service providers. Each listing shows where the IT firm is based and how far away it is. Proximity is 5% of the IFR Score, so a nearby IT firm gets a small edge.

Can managed IT service providers pay to rank higher on ITFirmsRanked?

No. The IFR Score never reads payment status, and this ranking has 0 paid placements. Up to 3 Featured IT firms may appear above the list, labelled Sponsored and showing their honest rank.

What does a managed IT service provider do?

Managed IT service providers (MSPs) run a business’s computers, servers, network, Microsoft 365 or Google accounts, backups and help desk for a monthly fee, or provide IT support by the hour.

How are managed it service providers in Norfolk County ranked?

By IFR Score: Google rating and review volume, recent reviews, opening hours, how clearly the firm does managed IT services and IT support, distance, a claimed profile, our badge and verified client reviews. Sponsored placements never change the order.

What should a managed IT agreement include?

At minimum: help desk support for your staff, monitoring and patching of computers and servers, backups that are tested, security tools such as endpoint protection and multi-factor authentication, and a named contact. The agreement should state response times, support hours and what counts as out of scope.

Is managed IT priced per user or per device?

Both models are common, and some firms sell tiered bundles. Per-user pricing suits staff with several devices; per-device pricing suits shared computers. Compare quotes on the same number of users, devices and servers.

How long are managed IT contracts?

Often one to three years, sometimes month to month. Check the notice period, any early-termination fee and how the firm hands over passwords, documentation and data when the contract ends.

Update log for Norfolk County

  1. November 2026: IFR Scores recalculated for 215 managed IT service providers serving Norfolk County.