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Best Managed IT Service Providers in Massillon, OH (2026)

174 managed IT service providers ranked by IFR ScoreUpdated 0 paid placements in this rankingHow we rank →

The short answer

  1. 1

    Best overall in Massillon: 415 IT Group - IT Support Company and Managed IT Services in Canton, IFR Score 64/100; 5.0★ from 191 Google reviews.

  2. 27

    Most-reviewed: RizTech Computer Sales, Repair & MORE!, 519 Google reviews at 4.8★, the most of 174 ranked; ranked #27.

Rankings can't be bought. IT providers can't pay to change their rank or score. How we rank

174 Massillon managed IT service providers are ranked here by IFR Score, from nine published factors. 50 open Saturdays and 35 open Sundays, based on posted hours. The median Google rating is 5.0★ across 174 rated IT firms.

Top 10 managed IT service providers in Massillon at a glance

Ranked by IFR Score from public data. Sponsored placements are labelled and never change the order.

Top 10 managed IT service providers in Massillon at a glance
RankBusinessIFR ScoreGoogle ratingBased inHoursBest for
1415 IT Group - IT Support Company and Managed IT Services in Canton645.0★ (191)North Canton, 8 mi away—Overall
2Ohio TechWorks LLC645.0★ (57)Massillon——
3Kloud9 IT | Managed IT Services & IT Support in Cleveland634.9★ (148)Cleveland, 43 mi awaySat · Sun · Evenings—
4QualityIP624.7★ (71)Kent, 26 mi awaySat · Sun · Evenings—
5Green Line Solutions625.0★ (91)Cleveland, 47 mi awaySat · Sun · Evenings—
6Computer Corner614.8★ (116)Canton, 8 mi away——
7Cyber Shift Technologies615.0★ (75)North Canton, 8 mi away——
8Computer Technology Management Services614.9★ (109)Akron, 19 mi away——
9Kloud9 IT | Managed IT Services & IT Support in Akron/Canton605.0★ (15)Akron, 13 mi awaySat · Sun · Evenings—
10Rea Information Services - IT Support Company604.8★ (46)Massillon——

The 174 best managed IT service providers in Massillon, ranked

Ordered by IFR Score, a 0–100 score from nine published factors. Paid placement never changes the order.

Ranked by IFR Score from public data. Sponsored placements are labelled and never change the order.

  1. Ranked #1 in Massillon

    Based in North Canton, 8 mi away

    64/100IFR Score

    Ranked #1 because of its Google rating and service focus: 5.0★ from 191 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 191 Google reviews
    Hours
    Mon–Fri 8 AM–5 PM · Sat–Sun closed
    Address
    7249 Whipple Ave NW, North Canton, OH 44720
  2. Based in Massillon

    64/100IFR Score

    Ranked #2 because of its Google rating and service focus: 5.0★ from 57 Google reviews, listed on Google as “Computer support and services”.

    Based on 7 of 9 factors; recency and availability not yet collected.

    • 5.0★ from 57 Google reviews
  3. Based in Kent, 26 mi away

    62/100IFR Score

    Ranked #4 because of its Google rating and service focus: 4.7★ from 71 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.7★ from 71 Google reviews
    Hours
    Mon–Sun 12 AM–12 AM
    Address
    145 River St, Kent, OH 44240
  4. Based in Cleveland, 47 mi away

    62/100IFR Score

    Ranked #5 because of its Google rating and service focus: 5.0★ from 91 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 91 Google reviews
    Hours
    Mon–Sun 12 AM–12 AM
    Address
    13004 Liberty Ave, Cleveland, OH 44135
  5. Based in Canton, 8 mi away

    61/100IFR Score

    Ranked #6 because of its Google rating and service focus: 4.8★ from 116 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.8★ from 116 Google reviews
    Hours
    Mon–Tue 9:30 AM–5:30 PM · Wed 10 AM–6 PM · Thu–Fri 9:30 AM–5:30 PM · Sat–Sun closed
    Address
    2712 Cleveland Ave SW, Canton, OH 44707
  6. Based in North Canton, 8 mi away

    61/100IFR Score

    Ranked #7 because of its Google rating and service focus: 5.0★ from 75 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 75 Google reviews
    Hours
    Mon–Fri 7 AM–5 PM · Sat–Sun closed
    Address
    7080 Whipple Ave NW, North Canton, OH 44720
  7. Based in Canton, 5 mi away

    60/100IFR Score

    Ranked #11 because of its Google rating and service focus: 4.5★ from 11 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.5★ from 11 Google reviews
    Hours
    Mon–Sun 12 AM–12 AM
    Address
    4726 Hills and Dales Rd NW, Canton, OH 44708
  8. 59/100IFR Score

    Ranked #12 because of its Google rating and service focus: 5.0★ from 54 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 54 Google reviews
    Hours
    Mon–Fri 8 AM–6 PM · Sat–Sun closed
    Address
    311 Prospect Ave S, Hartville, OH 44632
  9. Based in Boardman, 48 mi away

    59/100IFR Score

    Ranked #13 because of its Google rating and service focus: 4.8★ from 247 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.8★ from 247 Google reviews
    Hours
    Mon–Fri 8 AM–5 PM · Sat–Sun closed
    Address
    6130 Market St, Boardman, OH 44512
  10. Based in Massillon

    59/100IFR Score

    Ranked #14 because of its Google rating and service focus: 5.0★ from 29 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 29 Google reviews
    Hours
    Mon–Fri 9 AM–5 PM · Sat–Sun closed
  11. Based in Stow, 28 mi away

    59/100IFR Score

    Ranked #15 because of its Google rating and service focus: 4.9★ from 78 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.9★ from 78 Google reviews
    Hours
    Mon–Fri 8 AM–5 PM · Sat–Sun closed
    Address
    1000 Campus Dr Suite 700, Stow, OH 44224
  12. Based in Alliance, 22 mi away

    59/100IFR Score

    Ranked #16 because of its Google rating and service focus: 5.0★ from 58 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 58 Google reviews
    Hours
    Mon–Fri 9 AM–5 PM · Sat–Sun closed
    Address
    950 S Sawburg Ave Ste B, Alliance, OH 44601
  13. Based in Wooster, 20 mi away

    58/100IFR Score

    Ranked #17 because of its Google rating and service focus: 4.3★ from 15 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.3★ from 15 Google reviews
    Hours
    Mon–Sun 12 AM–12 AM
    Address
    2241 Benden Dr, Wooster, OH 44691
  14. Based in Brunswick, 35 mi away

    58/100IFR Score

    Ranked #18 because of its Google rating and service focus: 5.0★ from 28 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 28 Google reviews
    Hours
    Mon–Sun 7 AM–11 PM
    Address
    3126 Paxton Dr, Brunswick, OH 44212
  15. Based in Medina, 29 mi away

    58/100IFR Score

    Ranked #19 because of its Google rating and service focus: 5.0★ from 13 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 13 Google reviews
    Hours
    Mon–Sun 12 AM–12 AM
    Address
    696 E Washington St #2b, Medina, OH 44256
  16. Based in North Canton, 8 mi away

    58/100IFR Score

    Ranked #21 because of its Google rating and service focus: 5.0★ from 5 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 5 Google reviews
    Hours
    Mon–Sun 12 AM–12 AM
    Address
    6994 Sunset Strip Ave NW Suite 2, North Canton, OH 44720
  17. Based in New Philadelphia, 20 mi away

    58/100IFR Score

    Ranked #22 because of its Google rating and service focus: 4.7★ from 50 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.7★ from 50 Google reviews
    Hours
    Mon–Fri 8 AM–5 PM · Sat–Sun closed
    Address
    1451 4th St NW, New Philadelphia, OH 44663
  18. Based in Cuyahoga Falls, 24 mi away

    58/100IFR Score

    Ranked #23 because of its Google rating and review volume: 5.0★ from 458 Google reviews.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 458 Google reviews
    Hours
    Mon–Thu 11 AM–7 PM · Fri 11 AM–6 PM · Sat 12 PM–5 PM · Sun closed
    Address
    2735 Hudson Dr, Cuyahoga Falls, OH 44221
  19. 57/100IFR Score

    Ranked #25 because of its Google rating and service focus: 5.0★ from 5 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 5 Google reviews
    Hours
    Mon–Sun 12 AM–12 AM
    Address
    1200 E Market St Second Floor, Suite 315, Akron, OH 44305

Managed IT service providers ranked #26 to #50

#1 to #25 are shown in full above. Here are #26 to #50, in IFR Score order; each links to its profile. We publish the top 50 of 174 ranked managed IT service providers here; the rest are on their profiles.

managed IT service providers in Massillon, ranks 26 to 50
RankBusinessIFR ScoreGoogle ratingDistance
26Tier3 Technologies574.3★ (10)8 mi
27RizTech Computer Sales, Repair & MORE!564.8★ (519)30 mi
28Compass Computer Group, Inc.565.0★ (24)36 mi
29Mowin' It & More565.0★ (8)22 mi
30Visual Edge IT North Canton, Ohio564.3★ (23)10 mi
31Lazorpoint - Cleveland Managed IT Services Company565.0★ (14)49 mi
32Advanced Technology Partners565.0★ (54)45 mi
33Connecting Point564.4★ (19)8 mi
34DMA Tech Solutions - IT Company564.9★ (35)32 mi
35NetOps Consulting - Akron Managed IT Services Company555.0★ (3)19 mi
36ModernEdge IT555.0★ (14)14 mi
37LetterNine555.0★ (43)42 mi
38TRNSFRM Managed IT Services555.0★ (177)38 mi
39UnlimitComp554.7★ (17)14 mi
40Iconium Networks555.0★ (37)42 mi
41Choice IT Services554.9★ (50)46 mi
42Simplex-IT554.8★ (22)27 mi
43IT Support Specialists555.0★ (35)43 mi
44DIS Computers554.7★ (24)30 mi
45CRU Solutions555.0★ (25)35 mi
46Securafy - Cleveland Managed IT Services Company545.0★ (6)42 mi
47Acroment Technologies545.0★ (35)49 mi
48Delta Telecom, Inc.544.8★ (48)50 mi
49FiveForge, LLC545.0★ (16)43 mi
50Talix545.0★ (22)34 mi

Also serving Massillon

20 more managed IT service providers within 50 mi that we can't rank yet: too few reviews, or a service we couldn't confirm. Listed A to Z.

Unranked managed IT service providers serving Massillon
BusinessGoogle ratingDistance
43PC5.0★ (2)9 mi
A-Star Computer Services4.8★ (26)In Massillon
Armstrong: Massillon Store2.6★ (482)In Massillon
Better PC5.0★ (2)14 mi
Cleveland Tech Support5.0★ (2)32 mi
Connect USA Inc4.7★ (3)In Massillon
Geeks On SiteIn Massillon
Hableplus Technology5.0★ (2)26 mi
ISSI Net, Inc.5.0★ (2)23 mi
Itconceptsonline5.0★ (2)42 mi
J & J ETC, Inc.5.0★ (2)12 mi
Jackson Royalties5.0★ (2)16 mi
nVision IT Inc5.0★ (2)26 mi
PC CoPilot3.0★ (2)8 mi
Probe Technologies, Ltd.5.0★ (2)24 mi
Quest Integrated Solutions5.0★ (2)28 mi
R Reale Computer Solutions5.0★ (2)In Massillon
Seifert Technologies, Inc.4.7★ (16)In Massillon
Synced Consulting LLC5.0★ (2)40 mi
The Retail Computer Group5.0★ (1)In Massillon

How we ranked Massillon managed IT service providers

We scored 174 Massillon managed IT service providers on nine factors, weighted as shown. An IT firm is ranked when its service is confirmed and it has 3 or more Google reviews or a claimed profile. An IT firm with no Google reviews scores zero on rating, review volume and recency. Other unknown factors are left out, not counted as zero. Scores last refreshed November 9, 2026.

Paid placement never changes a rank or score. Sponsored businesses are paid, labelled, limited to 3 and shown above the ranking, outside it.

Read the full method: formula, sources and exclusions

IFR Score factors and weights
FactorWeightComputed fromIn Massillon data
Reputation25%Google star rating, adjusted for how many reviews back itMeasured
Review volume15%Number of Google reviews, compared with the most-reviewed IT firm on the listMeasured
Recency10%Share of reviews from the last 12 monthsNot yet collected
Availability5%Weekly open hours, Saturday, Sunday and 24/7 supportMeasured
Service focus15%How clearly the firm does this service (its Google category and name)Measured
Proximity5%Based in the city scores highest, less the farther away it isMeasured
Claimed profile10%The firm has claimed its IT Firms Ranked profile (free or paid earn the same)Measured
Partnered5%The firm links to IT Firms Ranked from its own website with our badge, checked periodicallyMeasured
Client reviews10%Verified client reviews collected by IT Firms Ranked: their rating and how many there areMeasured

How to choose a managed IT service provider

  1. Ask for a sample service-level agreement and compare response times, support hours and exclusions.
  2. Check how backups are done and tested, and ask when they last restored a client’s data.
  3. Ask which security tools are included and which cost extra (MFA, endpoint protection, email filtering, staff training).
  4. Make sure you, not the firm, own your accounts, domain names and licences.
  5. Ask for two or three references from clients of your size and industry, and call them.
  6. Get the scope, response times and price in writing before you sign, including how you leave and get your data back.

Questions to ask a managed IT service provider

  • Is the price per user, per device or a bundle, and what is not included?
  • What are your response times for urgent, normal and low-priority tickets?
  • Is your help desk in-house or outsourced, and what are its hours?
  • How do you back up our data, how often do you test restores, and where are the copies kept?
  • Which security tools are included, and do you monitor alerts after hours?
  • What happens to our passwords, documentation and data if we leave?
  • Can you give us references from clients of our size and industry?

Terms explained

MSP (managed service provider)
A firm that runs a business’s IT for a recurring fee: monitoring, patching, help desk, backups and security tools.
Co-managed IT
An arrangement where an outside firm supports an in-house IT person or team, sharing tools and tasks.
Break-fix
IT support paid per incident or per hour, with no monthly agreement.
SLA (service-level agreement)
The contract terms for response and resolution times, uptime and support hours.
Help desk
The support line staff call or email for IT problems.
RMM
Remote monitoring and management software that lets an IT firm watch, patch and fix computers remotely.
vCIO
A virtual chief information officer: part-time IT strategy and budgeting from an outside firm.
MSSP
A managed security service provider: a firm that monitors and manages security tools around the clock.
EDR / MDR
Endpoint detection and response software, and the managed service of people watching its alerts (managed detection and response).
MFA
Multi-factor authentication: a second proof of identity, such as an app prompt, on top of a password.
Penetration test
An authorised, simulated attack on your systems to find weaknesses before criminals do.
SOC 2
An independent auditor’s report (AICPA standard) on a service provider’s security controls.

Managed IT service providers in Massillon: frequently asked questions

Who is the best managed IT service provider in Massillon?

By IFR Score, the highest-ranked managed IT service provider in Massillon, OH is 415 IT Group - IT Support Company and Managed IT Services in Canton with an IFR Score of 64/100. It has 5.0★ from 191 Google reviews. Ohio TechWorks LLC (#2) and Kloud9 IT | Managed IT Services & IT Support in Cleveland (#3) follow. We ranked 174 managed IT service providers on nine factors, last updated November 9, 2026.

How many managed IT service providers are there in Massillon?

ITFirmsRanked ranks 174 managed IT service providers serving Massillon, OH. 3 of them are based in Massillon; the rest serve it from nearby towns. Another 20 within 50 mi are listed but not ranked yet. Counts are as of November 2026.

Which managed IT service providers in Massillon work on weekends?

50 of 174 ranked managed IT service providers post Saturday hours and 35 post Sunday hours. The highest-ranked open Saturdays are Kloud9 IT | Managed IT Services & IT Support in Cleveland (#3), QualityIP (#4) and Green Line Solutions (#5). Posted hours are office hours; many firms also run an after-hours support line for contract clients.

What Google rating do Massillon managed IT service providers have?

The median Google rating among 174 rated managed IT service providers in Massillon is 5.0★, with a median of 15 reviews. RizTech Computer Sales, Repair & MORE! has the most, 519 reviews, and ranks #27. We adjust ratings for review count, so a few five-star reviews cannot top the list.

How does ITFirmsRanked rank managed IT service providers?

Each managed IT service provider gets a 0–100 IFR Score from nine published factors, led by reputation (25%), review volume (15%), service focus (15%) and recency (10%). An IT firm with no Google reviews scores zero on rating, review volume and recency; other factors we cannot measure are left out. Only IT firms with a confirmed service and 3 or more reviews, or a claimed profile, are ranked.

Do managed IT service providers outside Massillon count in this ranking?

Yes, if they are within 50 mi of the Massillon city center, our service radius for managed IT service providers. Each listing shows where the IT firm is based and how far away it is. Proximity is 5% of the IFR Score, so a nearby IT firm gets a small edge.

Can managed IT service providers pay to rank higher on ITFirmsRanked?

No. The IFR Score never reads payment status, and this ranking has 0 paid placements. Up to 3 Featured IT firms may appear above the list, labelled Sponsored and showing their honest rank.

What does a managed IT service provider do?

Managed IT service providers (MSPs) run a business’s computers, servers, network, Microsoft 365 or Google accounts, backups and help desk for a monthly fee, or provide IT support by the hour.

How are managed it service providers in Massillon ranked?

By IFR Score: Google rating and review volume, recent reviews, opening hours, how clearly the firm does managed IT services and IT support, distance, a claimed profile, our badge and verified client reviews. Sponsored placements never change the order.

What should a managed IT agreement include?

At minimum: help desk support for your staff, monitoring and patching of computers and servers, backups that are tested, security tools such as endpoint protection and multi-factor authentication, and a named contact. The agreement should state response times, support hours and what counts as out of scope.

Is managed IT priced per user or per device?

Both models are common, and some firms sell tiered bundles. Per-user pricing suits staff with several devices; per-device pricing suits shared computers. Compare quotes on the same number of users, devices and servers.

How long are managed IT contracts?

Often one to three years, sometimes month to month. Check the notice period, any early-termination fee and how the firm hands over passwords, documentation and data when the contract ends.

Update log for Massillon

  1. November 2026: IFR Scores recalculated for 174 managed IT service providers serving Massillon.
  2. November 2026: 1 duplicate listing merged.