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Best Managed IT Service Providers in Johnson City, NY (2026)

34 managed IT service providers ranked by IFR ScoreUpdated 0 paid placements in this rankingHow we rank →

The short answer

  1. 1

    Best overall in Johnson City: Triple Cities Network Solutions, IFR Score 61/100; 5.0★ from 30 Google reviews; open evenings.

  2. 11

    Most-reviewed: Computer Room, 189 Google reviews at 4.9★, the most of 34 ranked; ranked #11.

Rankings can't be bought. IT providers can't pay to change their rank or score. How we rank

34 Johnson City managed IT service providers are ranked here by IFR Score, from nine published factors. 13 open Saturdays and 10 open Sundays, based on posted hours. The median Google rating is 5.0★ across 34 rated IT firms.

Most of this list also appears on the Managed IT service providers in Binghamton ranking. See Managed IT service providers in Binghamton

Top 10 managed IT service providers in Johnson City at a glance

Ranked by IFR Score from public data. Sponsored placements are labelled and never change the order.

Top 10 managed IT service providers in Johnson City at a glance
RankBusinessIFR ScoreGoogle ratingBased inHoursBest for
1Triple Cities Network Solutions615.0★ (30)Johnson CityEveningsOverall
2Directive594.7★ (24)Oneonta, 48 mi awaySat · Sun · Evenings—
3Integris594.8★ (19)Endicott, 5 mi away——
4XOrca - Computer Consulting And Repair - Slaterville Springs, NY575.0★ (6)Ithaca, 28 mi awaySat · Sun · Evenings—
5Nash Technologies LLC575.0★ (7)Cliffside Park, 32 mi awaySat · Sun · Evenings—
6Computer Emergency Room NY564.5★ (66)Endicott, 5 mi awaySat—
7Internet Innovations Group564.7★ (12)Scranton, 47 mi awaySat · Sun · Evenings—
8PowerLanPro555.0★ (5)Morris Heights, 18 mi awaySat—
9SASA Consulting553.9★ (7)Endicott, 5 mi away——
10Triple Cities Tech554.8★ (17)Endicott, 36 mi away——

The 34 best managed IT service providers in Johnson City, ranked

Ordered by IFR Score, a 0–100 score from nine published factors. Paid placement never changes the order.

Ranked by IFR Score from public data. Sponsored placements are labelled and never change the order.

Scores below: based on 8 of 9 factors; recency not yet collected. Hatched segments mark factors we don't have yet.

  2. #2 Directive

    Based in Oneonta, 48 mi away

    59/100IFR Score

    Ranked #2 because of its Google rating and service focus: 4.7★ from 24 Google reviews, listed on Google as “Computer support and services”.

    • 4.7★ from 24 Google reviews
    Hours
    Mon–Sun 12 AM–12 AM
    Address
    330 Pony Farm Rd Suite #3, Oneonta, NY 13820
    View profile for Directive(607) 433-2200

  3. #3 Integris

    Based in Endicott, 5 mi away

    59/100IFR Score

    Ranked #3 because of its Google rating and service focus: 4.8★ from 19 Google reviews, listed on Google as “Computer support and services”.

    • 4.8★ from 19 Google reviews
    Hours
    Mon–Fri 8 AM–5 PM · Sat–Sun closed
    Address
    111 Grant Ave #103, Endicott, NY 13760
    View profile for Integris(844) 832-4634

  8. #8 PowerLanPro

    Based in Morris Heights, 18 mi away

    55/100IFR Score

    Ranked #8 because of its Google rating and service focus: 5.0★ from 5 Google reviews, listed on Google as “Computer support and services”.

    • 5.0★ from 5 Google reviews
    Hours
    Mon–Sat 8 AM–6 PM · Sun closed
    View profile for PowerLanPro(347) 220-4738

  9. #9 SASA Consulting

    Based in Endicott, 5 mi away

    55/100IFR Score

    Ranked #9 because of its Google rating and service focus: 3.9★ from 7 Google reviews, listed on Google as “Computer support and services”.

    • 3.9★ from 7 Google reviews
    Hours
    Mon–Fri 8 AM–5 PM · Sat–Sun closed
    Address
    732 Vestal Pkwy E Suite 3B, Vestal, NY 13850
    View profile for SASA Consulting(888) 341-6448

  10. #10 Triple Cities Tech

    Based in Endicott, 36 mi away

    55/100IFR Score

    Ranked #10 because of its Google rating and service focus: 4.8★ from 17 Google reviews, listed on Google as “Computer support and services”.

    • 4.8★ from 17 Google reviews
    Hours
    Mon–Fri 8 AM–5 PM · Sat–Sun closed
    View profile for Triple Cities Tech(607) 341-7500

  11. #11 Computer Room

    Based in Ithaca, 36 mi away

    55/100IFR Score

    Ranked #11 because of its Google rating and review volume: 4.9★ from 189 Google reviews, the most in Johnson City.

    • 4.9★ from 189 Google reviews
    Hours
    Mon–Fri 9 AM–6 PM · Sat–Sun closed
    Address
    225 S Fulton St Apartment 2, Ithaca, NY 14850
    View profile for Computer Room(607) 277-8336

  12. #12 Plan First Technologies

    Based in Cortland, 35 mi away

    54/100IFR Score

    Ranked #12 because of its Google rating and service focus: 4.6★ from 15 Google reviews, listed on Google as “Computer support and services”.

    • 4.6★ from 15 Google reviews
    Hours
    Mon–Fri 8 AM–5 PM · Sat–Sun closed
    Address
    17 Main St #302, Cortland, NY 13045
    View profile for Plan First Technologies(607) 756-9347

  14. #14 IT Connections

    Based in Poughkeepsie, 42 mi away

    53/100IFR Score

    Ranked #14 because of its Google rating and service focus: 5.0★ from 4 Google reviews, listed on Google as “Computer support and services”.

    • 5.0★ from 4 Google reviews
    Hours
    Mon–Sat 12 AM–12 AM · Sun closed
    View profile for IT Connections(845) 926-2552

  16. #16 Network Advisor Q

    Based in Hamilton Square, 28 mi away

    53/100IFR Score

    Ranked #16 because of its Google rating and service focus: 5.0★ from 6 Google reviews, listed on Google as “Computer support and services”.

    • 5.0★ from 6 Google reviews
    Hours
    Mon–Fri 8 AM–5 PM · Sat–Sun closed
    View profile for Network Advisor Q(609) 920-9255

  18. #18 The Tech Home

    Based in Binghamton, 4 mi away

    52/100IFR Score

    Ranked #18 because of its Google rating and service focus: 4.1★ from 9 Google reviews, listed on Google as “Computer repair service”.

    • 4.1★ from 9 Google reviews
    Hours
    Mon–Sun 12 AM–12 AM
    Address
    32 Decatur St, Binghamton, NY 13903
    View profile for The Tech Home(607) 595-1759

  19. #19 Mercer Sales & Service

    Based in Dunmore, 48 mi away

    52/100IFR Score

    Ranked #19 because of its Google rating and service focus: 4.9★ from 10 Google reviews, listed on Google as “Computer support and services”.

    • 4.9★ from 10 Google reviews
    Hours
    Mon–Fri 9 AM–5 PM · Sat–Sun closed
    Address
    851 Commerce Blvd Ste 105, Dickson City, PA 18519
    View profile for Mercer Sales & Service(570) 346-0358

  21. #21 SparkWave Agency

    Based in Ithaca, 36 mi away

    51/100IFR Score

    Ranked #21 because of its Google rating and service focus: 5.0★ from 5 Google reviews, listed on Google as “Computer support and services”.

    • 5.0★ from 5 Google reviews
    Hours
    Mon–Thu 9 AM–5 PM · Fri 9 AM–4 PM · Sat–Sun closed
    Address
    1247 W Danby Rd Apt 1, Newfield, NY 14867
    View profile for SparkWave Agency(607) 539-3263

  23. #23 Bedrock Technology

    Based in Dunmore, 50 mi away

    51/100IFR Score

    Ranked #23 because of its Google rating and service focus: 4.0★ from 8 Google reviews, listed on Google as “Computer support and services”.

    • 4.0★ from 8 Google reviews
    Hours
    Mon–Fri 8 AM–5 PM · Sat–Sun closed
    Address
    50 Alberigi Dr #112, Jessup, PA 18434
    View profile for Bedrock Technology(570) 504-7600

  24. #24 SITE2

    Based in Scranton, 46 mi away

    50/100IFR Score

    Ranked #24 because of its Google rating and service focus: 5.0★ from 4 Google reviews, listed on Google as “Computer support and services”.

    • 5.0★ from 4 Google reviews
    Hours
    Mon–Fri 7 AM–7 PM · Sat–Sun closed
    Address
    200 Abington Executive Park, Clarks Summit, PA 18411
    View profile for SITE2(570) 558-5660

How we ranked Johnson City managed IT service providers

We scored 34 Johnson City managed IT service providers on nine factors, weighted as shown. An IT firm is ranked when its service is confirmed and it has 3 or more Google reviews or a claimed profile. An IT firm with no Google reviews scores zero on rating, review volume and recency. Other unknown factors are left out, not counted as zero. Scores last refreshed November 9, 2026.

Paid placement never changes a rank or score. Sponsored businesses are paid, labelled, limited to 3 and shown above the ranking, outside it.

Read the full method: formula, sources and exclusions

IFR Score factors and weights
FactorWeightComputed fromIn Johnson City data
Reputation25%Google star rating, adjusted for how many reviews back itMeasured
Review volume15%Number of Google reviews, compared with the most-reviewed IT firm on the listMeasured
Recency10%Share of reviews from the last 12 monthsNot yet collected
Availability5%Weekly open hours, Saturday, Sunday and 24/7 supportMeasured
Service focus15%How clearly the firm does this service (its Google category and name)Measured
Proximity5%Based in the city scores highest, less the farther away it isMeasured
Claimed profile10%The firm has claimed its IT Firms Ranked profile (free or paid earn the same)Measured
Partnered5%The firm links to IT Firms Ranked from its own website with our badge, checked periodicallyMeasured
Client reviews10%Verified client reviews collected by IT Firms Ranked: their rating and how many there areMeasured

How to choose a managed IT service provider

  1. Ask for a sample service-level agreement and compare response times, support hours and exclusions.
  2. Check how backups are done and tested, and ask when they last restored a client’s data.
  3. Ask which security tools are included and which cost extra (MFA, endpoint protection, email filtering, staff training).
  4. Make sure you, not the firm, own your accounts, domain names and licences.
  5. Ask for two or three references from clients of your size and industry, and call them.
  6. Get the scope, response times and price in writing before you sign, including how you leave and get your data back.

Questions to ask a managed IT service provider

  • Is the price per user, per device or a bundle, and what is not included?
  • What are your response times for urgent, normal and low-priority tickets?
  • Is your help desk in-house or outsourced, and what are its hours?
  • How do you back up our data, how often do you test restores, and where are the copies kept?
  • Which security tools are included, and do you monitor alerts after hours?
  • What happens to our passwords, documentation and data if we leave?
  • Can you give us references from clients of our size and industry?

Terms explained

MSP (managed service provider)
A firm that runs a business’s IT for a recurring fee: monitoring, patching, help desk, backups and security tools.
Co-managed IT
An arrangement where an outside firm supports an in-house IT person or team, sharing tools and tasks.
Break-fix
IT support paid per incident or per hour, with no monthly agreement.
SLA (service-level agreement)
The contract terms for response and resolution times, uptime and support hours.
Help desk
The support line staff call or email for IT problems.
RMM
Remote monitoring and management software that lets an IT firm watch, patch and fix computers remotely.
vCIO
A virtual chief information officer: part-time IT strategy and budgeting from an outside firm.
MSSP
A managed security service provider: a firm that monitors and manages security tools around the clock.
EDR / MDR
Endpoint detection and response software, and the managed service of people watching its alerts (managed detection and response).
MFA
Multi-factor authentication: a second proof of identity, such as an app prompt, on top of a password.
Penetration test
An authorised, simulated attack on your systems to find weaknesses before criminals do.
SOC 2
An independent auditor’s report (AICPA standard) on a service provider’s security controls.

Managed IT service providers in Johnson City: frequently asked questions

Who is the best managed IT service provider in Johnson City?

By IFR Score, the highest-ranked managed IT service provider in Johnson City, NY is Triple Cities Network Solutions with an IFR Score of 61/100. It has 5.0★ from 30 Google reviews. It is open evenings. Directive (#2) and Integris (#3) follow. We ranked 34 managed IT service providers on nine factors, last updated November 9, 2026.

How many managed IT service providers are there in Johnson City?

ITFirmsRanked ranks 34 managed IT service providers serving Johnson City, NY. 1 of them is based in Johnson City; the rest serve it from nearby towns. Counts are as of November 2026.

Which managed IT service providers in Johnson City work on weekends?

13 of 34 ranked managed IT service providers post Saturday hours and 10 post Sunday hours. The highest-ranked open Saturdays are Directive (#2), XOrca - Computer Consulting And Repair - Slaterville Springs, NY (#4) and Nash Technologies LLC (#5). Posted hours are office hours; many firms also run an after-hours support line for contract clients.

What Google rating do Johnson City managed IT service providers have?

The median Google rating among 34 rated managed IT service providers in Johnson City is 5.0★, with a median of 9 reviews. Computer Room has the most, 189 reviews, and ranks #11. We adjust ratings for review count, so a few five-star reviews cannot top the list.

How does ITFirmsRanked rank managed IT service providers?

Each managed IT service provider gets a 0–100 IFR Score from nine published factors, led by reputation (25%), review volume (15%), service focus (15%) and recency (10%). An IT firm with no Google reviews scores zero on rating, review volume and recency; other factors we cannot measure are left out. Only IT firms with a confirmed service and 3 or more reviews, or a claimed profile, are ranked.

Do managed IT service providers outside Johnson City count in this ranking?

Yes, if they are within 50 mi of the Johnson City city center, our service radius for managed IT service providers. Each listing shows where the IT firm is based and how far away it is. Proximity is 5% of the IFR Score, so a nearby IT firm gets a small edge.

Can managed IT service providers pay to rank higher on ITFirmsRanked?

No. The IFR Score never reads payment status, and this ranking has 0 paid placements. Up to 3 Featured IT firms may appear above the list, labelled Sponsored and showing their honest rank.

What does a managed IT service provider do?

Managed IT service providers (MSPs) run a business’s computers, servers, network, Microsoft 365 or Google accounts, backups and help desk for a monthly fee, or provide IT support by the hour.

How are managed it service providers in Johnson City ranked?

By IFR Score: Google rating and review volume, recent reviews, opening hours, how clearly the firm does managed IT services and IT support, distance, a claimed profile, our badge and verified client reviews. Sponsored placements never change the order.

What should a managed IT agreement include?

At minimum: help desk support for your staff, monitoring and patching of computers and servers, backups that are tested, security tools such as endpoint protection and multi-factor authentication, and a named contact. The agreement should state response times, support hours and what counts as out of scope.

Is managed IT priced per user or per device?

Both models are common, and some firms sell tiered bundles. Per-user pricing suits staff with several devices; per-device pricing suits shared computers. Compare quotes on the same number of users, devices and servers.

How long are managed IT contracts?

Often one to three years, sometimes month to month. Check the notice period, any early-termination fee and how the firm hands over passwords, documentation and data when the contract ends.

Update log for Johnson City

  1. November 2026: IFR Scores recalculated for 34 managed IT service providers serving Johnson City.
  2. November 2026: 1 duplicate listing merged.

More managed IT service providers and Johnson City pages