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Best Managed IT Service Providers in Jackson, MI (2026)

72 managed IT service providers ranked by IFR ScoreUpdated 0 paid placements in this rankingHow we rank →

The short answer

  1. 1

    Best overall in Jackson: Mann IT - Managed IT Services & Support Michigan, IFR Score 64/100; 5.0★ from 143 Google reviews; open 7 days a week.

  2. 11

    Most-reviewed: Arbor Computers, 859 Google reviews at 4.9★, the most of 72 ranked; ranked #11.

Rankings can't be bought. IT providers can't pay to change their rank or score. How we rank

72 Jackson managed IT service providers are ranked here by IFR Score, from nine published factors. 28 open Saturdays and 17 open Sundays, based on posted hours. The median Google rating is 5.0★ across 72 rated IT firms.

Top 10 managed IT service providers in Jackson at a glance

Ranked by IFR Score from public data. Sponsored placements are labelled and never change the order.

Top 10 managed IT service providers in Jackson at a glance
RankBusinessIFR ScoreGoogle ratingBased inHoursBest for
1Mann IT - Managed IT Services & Support Michigan645.0★ (143)Ann Arbor, 32 mi awaySat · Sun · EveningsOverall
2Worksighted625.0★ (646)Wixom, 49 mi away——
3Dynamic Edge605.0★ (175)Ann Arbor, 33 mi away——
424/7 Quick Teks OnSite IT Services and Computer Repair Novi604.9★ (540)Novi, 50 mi awaySat · Sun · Evenings—
5AdRem Systems Corporation | Ann Arbor Managed IT Services Company595.0★ (22)Ann Arbor, 34 mi awaySat · Sun · Evenings—
6CarbonGrid Technologies595.0★ (33)Canton, 31 mi awaySat · Sun · Evenings—
7Davis Electronics585.0★ (20)Haslett, 38 mi awaySat · Sun · Evenings—
8Convergence Networks - Michigan Managed IT Services Company584.8★ (15)Lansing, 34 mi awaySat · Sun · Evenings—
9VersaRepair585.0★ (6)JacksonSat · Sun · Evenings—
10CompuMarc Computer Consulting574.8★ (26)Canton, 50 mi awaySat · Sun · Evenings—

The 72 best managed IT service providers in Jackson, ranked

Ordered by IFR Score, a 0–100 score from nine published factors. Paid placement never changes the order.

Ranked by IFR Score from public data. Sponsored placements are labelled and never change the order.

  1. Based in Wixom, 49 mi away

    62/100IFR Score

    Ranked #2 because of its Google rating and service focus: 5.0★ from 646 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 646 Google reviews
    Hours
    Mon–Fri 8 AM–5 PM · Sat–Sun closed
    Address
    28800 Beck Rd, Wixom, MI 48393
  2. Based in Ann Arbor, 33 mi away

    60/100IFR Score

    Ranked #3 because of its Google rating and service focus: 5.0★ from 175 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 175 Google reviews
    Hours
    Mon–Fri 8 AM–6 PM · Sat–Sun closed
    Address
    1145 Oak Valley Dr, Ann Arbor, MI 48108
  3. 59/100IFR Score

    Ranked #5 because of its Google rating and service focus: 5.0★ from 22 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 22 Google reviews
    Hours
    Mon–Sun 12 AM–12 AM
    Address
    455 E Eisenhower Pkwy Ste 300, Ann Arbor, MI 48108
  4. Based in Canton, 31 mi away

    59/100IFR Score

    Ranked #6 because of its Google rating and service focus: 5.0★ from 33 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 33 Google reviews
    Hours
    Mon–Fri 6 AM–9 PM · Sat–Sun 8 AM–5 PM
  5. Based in Haslett, 38 mi away

    58/100IFR Score

    Ranked #7 because of its Google rating and service focus: 5.0★ from 20 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 20 Google reviews
    Hours
    Mon–Sun 12 AM–12 AM
  6. 58/100IFR Score

    Ranked #8 because of its Google rating and service focus: 4.8★ from 15 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.8★ from 15 Google reviews
    Hours
    Mon–Sun 12 AM–12 AM
    Address
    1305 S Washington Ave #102, Lansing, MI 48910
  7. Based in Jackson

    58/100IFR Score

    Ranked #9 because of its Google rating and service focus: 5.0★ from 6 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 6 Google reviews
    Hours
    Mon–Tue 5 PM–8 PM · Wed closed · Thu 5 PM–8 PM · Fri–Sun 10 AM–8 PM
  8. Based in Ann Arbor, 35 mi away

    57/100IFR Score

    Ranked #11 because of its Google rating and review volume: 4.9★ from 859 Google reviews, the most in Jackson.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.9★ from 859 Google reviews
    Hours
    Mon–Fri 8 AM–6 PM · Sat 8 AM–3 PM · Sun closed
    Address
    3201 E Eisenhower Pkwy, Ann Arbor, MI 48108
  9. Based in Lansing, 33 mi away

    57/100IFR Score

    Ranked #12 because of its Google rating and service focus: 4.8★ from 63 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.8★ from 63 Google reviews
    Hours
    Mon–Fri 8 AM–5 PM · Sat–Sun closed
    Address
    307 W Grand River Ave Suite A, Fowlerville, MI 48836
  10. Based in Battle Creek, 39 mi away

    55/100IFR Score

    Ranked #13 because of its Google rating and service focus: 5.0★ from 32 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 32 Google reviews
    Hours
    Mon–Fri 8 AM–6 PM · Sat–Sun closed
    Address
    1320 E Columbia Ave, Battle Creek, MI 49014
  11. Based in Haslett, 31 mi away

    55/100IFR Score

    Ranked #15 because of its Google rating and service focus: 4.9★ from 25 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.9★ from 25 Google reviews
    Hours
    Mon 9 AM–5 PM · Tue–Thu 9:30 AM–5:30 PM · Fri 9:30 AM–5 PM · Sat–Sun closed
    Address
    116 W Grand River Ave, Webberville, MI 48892
  12. Based in Canton, 50 mi away

    54/100IFR Score

    Ranked #16 because of its Google rating and review volume: 5.0★ from 314 Google reviews.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 314 Google reviews
    Hours
    Mon–Fri 10 AM–7 PM · Sat 10 AM–5 PM · Sun 12 PM–5 PM
    Address
    432 Buckingham Rd, Canton Township, MI 48188
  13. Based in Lansing, 36 mi away

    54/100IFR Score

    Ranked #18 because of its Google rating and service focus: 2.0★ from 8 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 2.0★ from 8 Google reviews
    Hours
    Mon–Sun 12 AM–12 AM
    Address
    3217 W Saginaw St, Lansing, MI 48917
  14. Based in Okemos, 30 mi away

    54/100IFR Score

    Ranked #19 because of its Google rating and service focus: 4.8★ from 18 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.8★ from 18 Google reviews
    Hours
    Mon–Fri 9 AM–3 PM · Sat–Sun closed
    Address
    2169 Jolly Rd Ste 1, Okemos, MI 48864
  15. Based in Jackson

    54/100IFR Score

    Ranked #20 because of its Google rating and review volume: 5.0★ from 89 Google reviews.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 89 Google reviews
    Hours
    Mon–Fri 8 AM–5 PM · Sat–Sun closed
    Address
    2903 W Michigan Ave, Jackson, MI 49202
  16. Based in Ann Arbor, 28 mi away

    53/100IFR Score

    Ranked #22 because of its Google rating and service focus: 5.0★ from 12 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 12 Google reviews
    Hours
    Mon–Fri 9 AM–4 PM · Sat–Sun closed
    Address
    6175 Jackson Rd Suite B, Ann Arbor, MI 48103
  17. Based in Livonia, 11 mi away

    53/100IFR Score

    Ranked #23 because of its Google rating and service focus: 5.0★ from 4 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 4 Google reviews
    Hours
    Mon–Fri 8 AM–5 PM · Sat–Sun closed
  18. Based in Wixom, 48 mi away

    53/100IFR Score

    Ranked #24 because of its Google rating and service focus: 4.3★ from 16 Google reviews, listed on Google as “Computer support and services”.

    Based on 7 of 9 factors; recency and availability not yet collected.

    • 4.3★ from 16 Google reviews
    Address
    28287 Beck Rd d3, Wixom, MI 48393
  19. Based in Ann Arbor, 30 mi away

    53/100IFR Score

    Ranked #25 because of its Google rating and review volume: 5.0★ from 127 Google reviews.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 127 Google reviews
    Hours
    Mon–Sat 9 AM–6 PM · Sun closed

Managed IT service providers ranked #26 to #50

#1 to #25 are shown in full above. Here are #26 to #50, in IFR Score order; each links to its profile. We publish the top 50 of 72 ranked managed IT service providers here; the rest are on their profiles.

managed IT service providers in Jackson, ranks 26 to 50
RankBusinessIFR ScoreGoogle ratingDistance
26Computer Alley534.8★ (188)30 mi
27InfoJunkies L.L.C.525.0★ (158)39 mi
28Doberman Technologies LLC525.0★ (10)36 mi
29Moe's Crypto Services523.7★ (3)50 mi
30The Computer Healer LLC524.7★ (83)31 mi
3124/7 IT Services Wixom524.8★ (21)49 mi
32Applied Innovation524.6★ (7)30 mi
33iGeek Battle Creek524.6★ (251)39 mi
34Casatech IT Support515.0★ (50)34 mi
35Visual Edge IT Okemos, Michigan514.2★ (6)30 mi
36Image Tech515.0★ (11)48 mi
37Nagel Services - IT Support515.0★ (11)48 mi
38Conlin Consulting513.7★ (3)36 mi
39Network Services Group, LLC514.3★ (6)33 mi
40R-Tech Guys515.0★ (3)42 mi
41My Computer Doctors515.0★ (10)50 mi
42B.S.T. Video514.2★ (43)In Jackson
43MicroTech Services, Inc504.3★ (3)29 mi
44Midwest Computer and Technology504.8★ (30)In Jackson
45CTC Technologies - Managed IT, Networking & Cabling Services504.9★ (24)27 mi
46TeamLogic IT505.0★ (3)37 mi
47BrightWorks IT - Southeast Michigan494.0★ (6)47 mi
48Hyran IT Consulting LLC495.0★ (22)47 mi
49Mack Electric & IT Solutions495.0★ (4)15 mi
50Managed IT Services In Ann Arbor - CTS Companies485.0★ (14)37 mi

Also serving Jackson

20 more managed IT service providers within 50 mi that we can't rank yet: too few reviews, or a service we couldn't confirm. Listed A to Z.

Unranked managed IT service providers serving Jackson
BusinessGoogle ratingDistance
A&P Technologies LLC5.0★ (4)In Jackson
Absolute Internet IncIn Jackson
BarbicanIn Jackson
Boost Mobile4.2★ (318)In Jackson
Digi Dudes2.0★ (1)In Jackson
Duane Technologies, LLCIn Jackson
Intuitive Technology5.0★ (2)27 mi
Jackson Computer Services, IncIn Jackson
Jackson, MI Computer ServicesIn Jackson
Network RestoreIn Jackson
ProTech Computers4.8★ (90)In Jackson
Scott's Computer Repair4.6★ (37)In Jackson
taskforcezeroIn Jackson
TC TechnologyIn Jackson
Texting.Biz5.0★ (22)In Jackson
The Tech DeptIn Jackson
The Tech Dept LLCIn Jackson
Voice Data Network Services3.0★ (1)In Jackson
Willis Information Technologies IncIn Jackson
XTECHSITEIn Jackson

How we ranked Jackson managed IT service providers

We scored 72 Jackson managed IT service providers on nine factors, weighted as shown. An IT firm is ranked when its service is confirmed and it has 3 or more Google reviews or a claimed profile. An IT firm with no Google reviews scores zero on rating, review volume and recency. Other unknown factors are left out, not counted as zero. Scores last refreshed November 9, 2026.

Paid placement never changes a rank or score. Sponsored businesses are paid, labelled, limited to 3 and shown above the ranking, outside it.

Read the full method: formula, sources and exclusions

IFR Score factors and weights
FactorWeightComputed fromIn Jackson data
Reputation25%Google star rating, adjusted for how many reviews back itMeasured
Review volume15%Number of Google reviews, compared with the most-reviewed IT firm on the listMeasured
Recency10%Share of reviews from the last 12 monthsNot yet collected
Availability5%Weekly open hours, Saturday, Sunday and 24/7 supportMeasured
Service focus15%How clearly the firm does this service (its Google category and name)Measured
Proximity5%Based in the city scores highest, less the farther away it isMeasured
Claimed profile10%The firm has claimed its IT Firms Ranked profile (free or paid earn the same)Measured
Partnered5%The firm links to IT Firms Ranked from its own website with our badge, checked periodicallyMeasured
Client reviews10%Verified client reviews collected by IT Firms Ranked: their rating and how many there areMeasured

How to choose a managed IT service provider

  1. Ask for a sample service-level agreement and compare response times, support hours and exclusions.
  2. Check how backups are done and tested, and ask when they last restored a client’s data.
  3. Ask which security tools are included and which cost extra (MFA, endpoint protection, email filtering, staff training).
  4. Make sure you, not the firm, own your accounts, domain names and licences.
  5. Ask for two or three references from clients of your size and industry, and call them.
  6. Get the scope, response times and price in writing before you sign, including how you leave and get your data back.

Questions to ask a managed IT service provider

  • Is the price per user, per device or a bundle, and what is not included?
  • What are your response times for urgent, normal and low-priority tickets?
  • Is your help desk in-house or outsourced, and what are its hours?
  • How do you back up our data, how often do you test restores, and where are the copies kept?
  • Which security tools are included, and do you monitor alerts after hours?
  • What happens to our passwords, documentation and data if we leave?
  • Can you give us references from clients of our size and industry?

Terms explained

MSP (managed service provider)
A firm that runs a business’s IT for a recurring fee: monitoring, patching, help desk, backups and security tools.
Co-managed IT
An arrangement where an outside firm supports an in-house IT person or team, sharing tools and tasks.
Break-fix
IT support paid per incident or per hour, with no monthly agreement.
SLA (service-level agreement)
The contract terms for response and resolution times, uptime and support hours.
Help desk
The support line staff call or email for IT problems.
RMM
Remote monitoring and management software that lets an IT firm watch, patch and fix computers remotely.
vCIO
A virtual chief information officer: part-time IT strategy and budgeting from an outside firm.
MSSP
A managed security service provider: a firm that monitors and manages security tools around the clock.
EDR / MDR
Endpoint detection and response software, and the managed service of people watching its alerts (managed detection and response).
MFA
Multi-factor authentication: a second proof of identity, such as an app prompt, on top of a password.
Penetration test
An authorised, simulated attack on your systems to find weaknesses before criminals do.
SOC 2
An independent auditor’s report (AICPA standard) on a service provider’s security controls.

Managed IT service providers in Jackson: frequently asked questions

Who is the best managed IT service provider in Jackson?

By IFR Score, the highest-ranked managed IT service provider in Jackson, MI is Mann IT - Managed IT Services & Support Michigan with an IFR Score of 64/100. It has 5.0★ from 143 Google reviews. It is open 7 days a week. Worksighted (#2) and Dynamic Edge (#3) follow. We ranked 72 managed IT service providers on nine factors, last updated November 9, 2026.

How many managed IT service providers are there in Jackson?

ITFirmsRanked ranks 72 managed IT service providers serving Jackson, MI. 6 of them are based in Jackson; the rest serve it from nearby towns. Another 20 within 50 mi are listed but not ranked yet. Counts are as of November 2026.

Which managed IT service providers in Jackson work on weekends?

28 of 72 ranked managed IT service providers post Saturday hours and 17 post Sunday hours. The highest-ranked open Saturdays are Mann IT - Managed IT Services & Support Michigan (#1), 24/7 Quick Teks OnSite IT Services and Computer Repair Novi (#4) and AdRem Systems Corporation | Ann Arbor Managed IT Services Company (#5). Posted hours are office hours; many firms also run an after-hours support line for contract clients.

What Google rating do Jackson managed IT service providers have?

The median Google rating among 72 rated managed IT service providers in Jackson is 5.0★, with a median of 16 reviews. Arbor Computers has the most, 859 reviews, and ranks #11. We adjust ratings for review count, so a few five-star reviews cannot top the list.

How does ITFirmsRanked rank managed IT service providers?

Each managed IT service provider gets a 0–100 IFR Score from nine published factors, led by reputation (25%), review volume (15%), service focus (15%) and recency (10%). An IT firm with no Google reviews scores zero on rating, review volume and recency; other factors we cannot measure are left out. Only IT firms with a confirmed service and 3 or more reviews, or a claimed profile, are ranked.

Do managed IT service providers outside Jackson count in this ranking?

Yes, if they are within 50 mi of the Jackson city center, our service radius for managed IT service providers. Each listing shows where the IT firm is based and how far away it is. Proximity is 5% of the IFR Score, so a nearby IT firm gets a small edge.

Can managed IT service providers pay to rank higher on ITFirmsRanked?

No. The IFR Score never reads payment status, and this ranking has 0 paid placements. Up to 3 Featured IT firms may appear above the list, labelled Sponsored and showing their honest rank.

What does a managed IT service provider do?

Managed IT service providers (MSPs) run a business’s computers, servers, network, Microsoft 365 or Google accounts, backups and help desk for a monthly fee, or provide IT support by the hour.

How are managed it service providers in Jackson ranked?

By IFR Score: Google rating and review volume, recent reviews, opening hours, how clearly the firm does managed IT services and IT support, distance, a claimed profile, our badge and verified client reviews. Sponsored placements never change the order.

What should a managed IT agreement include?

At minimum: help desk support for your staff, monitoring and patching of computers and servers, backups that are tested, security tools such as endpoint protection and multi-factor authentication, and a named contact. The agreement should state response times, support hours and what counts as out of scope.

Is managed IT priced per user or per device?

Both models are common, and some firms sell tiered bundles. Per-user pricing suits staff with several devices; per-device pricing suits shared computers. Compare quotes on the same number of users, devices and servers.

How long are managed IT contracts?

Often one to three years, sometimes month to month. Check the notice period, any early-termination fee and how the firm hands over passwords, documentation and data when the contract ends.

Update log for Jackson

  1. November 2026: IFR Scores recalculated for 72 managed IT service providers serving Jackson.
  2. November 2026: 1 duplicate listing merged.