Skip to content

Best Managed IT Service Providers in Franklin, OH (2026)

168 managed IT service providers ranked by IFR ScoreUpdated 0 paid placements in this rankingHow we rank →

The short answer

  1. 1

    Best overall in Franklin: MIS Solutions- Cincinnati Managed IT Services Company, IFR Score 66/100; 5.0★ from 174 Google reviews; open 7 days a week.

  2. 16

    Most-reviewed: Evo Repairs - Cellphone + Computer Repair, 715 Google reviews at 5.0★, the most of 168 ranked; ranked #16.

Rankings can't be bought. IT providers can't pay to change their rank or score. How we rank

168 Franklin managed IT service providers are ranked here by IFR Score, from nine published factors. 41 open Saturdays and 29 open Sundays, based on posted hours. The median Google rating is 5.0★ across 168 rated IT firms.

Top 10 managed IT service providers in Franklin at a glance

Ranked by IFR Score from public data. Sponsored placements are labelled and never change the order.

Top 10 managed IT service providers in Franklin at a glance
RankBusinessIFR ScoreGoogle ratingBased inHoursBest for
1MIS Solutions- Cincinnati Managed IT Services Company665.0★ (174)Cincinnati, 20 mi awaySat · Sun · EveningsOverall
2VC3 (formerly GO Concepts)634.9★ (174)Lebanon, 10 mi away——
3Layer 2 Computers - Tech Support, Computer Repairs, and IT Services624.9★ (119)Springboro, 3 mi away——
4cloudIT614.8★ (30)Cincinnati, 20 mi awaySat · Sun · Evenings—
5computerDNA | Cincinnati’s Trusted Managed Service Provider614.6★ (173)Blue Ash, 36 mi away——
6LayerCake Technologies614.9★ (28)Cincinnati, 25 mi awaySat · Sun · Evenings—
7Net X IT Solutions604.8★ (81)Dayton, 9 mi away——
8Generations Digital605.0★ (9)Middletown, 5 mi awaySat · Sun · Evenings—
9Short Circuit Support605.0★ (28)Cincinnati, 31 mi awaySat · Sun · Evenings—
10Rentacomputer.com604.9★ (48)Middletown, 4 mi awayEvenings—

The 168 best managed IT service providers in Franklin, ranked

Ordered by IFR Score, a 0–100 score from nine published factors. Paid placement never changes the order.

Ranked by IFR Score from public data. Sponsored placements are labelled and never change the order.

  1. Ranked #1 in Franklin

    Based in Cincinnati, 20 mi away

    66/100IFR Score

    Ranked #1 because of its Google rating and service focus: 5.0★ from 174 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 174 Google reviews
    Hours
    Mon–Sun 12 AM–12 AM
    Address
    7849 Palace Dr, Cincinnati, OH 45249
  2. Based in Lebanon, 10 mi away

    63/100IFR Score

    Ranked #2 because of its Google rating and service focus: 4.9★ from 174 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.9★ from 174 Google reviews
    Hours
    Mon–Fri 6 AM–6 PM · Sat–Sun closed
    Address
    777 Columbus Ave Suite 11B, Lebanon, OH 45036
  3. 62/100IFR Score

    Ranked #3 because of its Google rating and service focus: 4.9★ from 119 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.9★ from 119 Google reviews
    Hours
    Mon–Fri 9 AM–5 PM · Sat–Sun closed
    Address
    270 Hiawatha Trail, Springboro, OH 45066
  4. Based in Cincinnati, 20 mi away

    61/100IFR Score

    Ranked #4 because of its Google rating and service focus: 4.8★ from 30 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.8★ from 30 Google reviews
    Hours
    Mon–Sun 12 AM–12 AM
    Address
    12057 Sheraton Ln, Cincinnati, OH 45246
  5. Based in Cincinnati, 25 mi away

    61/100IFR Score

    Ranked #6 because of its Google rating and service focus: 4.9★ from 28 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.9★ from 28 Google reviews
    Hours
    Mon–Sun 12 AM–12 AM
    Address
    8044 Montgomery Rd Ste. 510a, Cincinnati, OH 45236
  6. Based in Dayton, 9 mi away

    60/100IFR Score

    Ranked #7 because of its Google rating and service focus: 4.8★ from 81 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.8★ from 81 Google reviews
    Hours
    Mon–Fri 8 AM–6 PM · Sat–Sun closed
    Address
    7501 Paragon Rd #201, Dayton, OH 45459
  7. Based in Middletown, 5 mi away

    60/100IFR Score

    Ranked #8 because of its Google rating and service focus: 5.0★ from 9 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 9 Google reviews
    Hours
    Mon–Sun 12 AM–12 AM
    Address
    300 Thorn Hill Ln, Middletown, OH 45042
  8. Based in Cincinnati, 31 mi away

    60/100IFR Score

    Ranked #9 because of its Google rating and service focus: 5.0★ from 28 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 28 Google reviews
    Hours
    Mon–Sun 12 AM–12 AM
    Address
    1720 Fairfax Ave, Cincinnati, OH 45207
  9. Based in Middletown, 4 mi away

    60/100IFR Score

    Ranked #10 because of its Google rating and service focus: 4.9★ from 48 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.9★ from 48 Google reviews
    Hours
    Mon–Fri 8 AM–7 PM · Sat–Sun closed
    Address
    146 N Breiel Blvd, Middletown, OH 45042
  10. Based in Cincinnati, 33 mi away

    60/100IFR Score

    Ranked #12 because of its Google rating and service focus: 5.0★ from 27 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 27 Google reviews
    Hours
    Mon–Sun 12 AM–12 AM
    Address
    250 E 5th St 15th Fl, Cincinnati, OH 45202
  11. Based in Kettering, 13 mi away

    59/100IFR Score

    Ranked #13 because of its Google rating and service focus: 5.0★ from 52 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 52 Google reviews
    Hours
    Mon–Fri 8 AM–6 PM · Sat–Sun closed
    Address
    1425 E Stroop Rd, Kettering, OH 45429
  12. Based in Cincinnati, 34 mi away

    59/100IFR Score

    Ranked #14 because of its Google rating and service focus: 5.0★ from 23 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 23 Google reviews
    Hours
    Mon–Sun 12 AM–12 AM
    Address
    407 Vine St #169, Cincinnati, OH 45202
  13. Based in Dayton, 9 mi away

    59/100IFR Score

    Ranked #15 because of its Google rating and service focus: 5.0★ from 7 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 7 Google reviews
    Hours
    Mon–Sun 12 AM–12 AM
    Address
    571 Congress Park Dr Ste 100, Dayton, OH 45459
  14. Based in Cincinnati, 20 mi away

    59/100IFR Score

    Ranked #18 because of its Google rating and service focus: 4.6★ from 11 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.6★ from 11 Google reviews
    Hours
    Mon–Sun 12 AM–12 AM
    Address
    11279 Cornell Park Dr, Cincinnati, OH 45242
  15. Based in Greenville, 29 mi away

    59/100IFR Score

    Ranked #19 because of its Google rating and service focus: 5.0★ from 82 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 82 Google reviews
    Hours
    Mon–Tue 8 AM–5 PM · Wed closed · Thu–Fri 8 AM–5 PM · Sat–Sun closed
  16. Based in Mason, 17 mi away

    58/100IFR Score

    Ranked #20 because of its Google rating and service focus: 5.0★ from 46 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 46 Google reviews
    Hours
    Mon–Fri 9 AM–5 PM · Sat–Sun closed
    Address
    3510 Irwin Simpson Rd, Mason, OH 45040
  17. Based in Cincinnati, 22 mi away

    58/100IFR Score

    Ranked #21 because of its Google rating and service focus: 5.0★ from 49 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 49 Google reviews
    Hours
    Mon–Thu 7:30 AM–5:30 PM · Fri 7:30 AM–5 PM · Sat–Sun closed
    Address
    11081 Springfield Pike, Cincinnati, OH 45246
  18. Based in Reading, 24 mi away

    58/100IFR Score

    Ranked #22 because of its Google rating and service focus: 4.9★ from 62 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.9★ from 62 Google reviews
    Hours
    Mon–Fri 8 AM–5 PM · Sat–Sun closed
    Address
    6 Pike St, Reading, OH 45215
  19. Based in Blue Ash, 7 mi away

    58/100IFR Score

    Ranked #24 because of its Google rating and service focus: 4.6★ from 29 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.6★ from 29 Google reviews
    Hours
    Mon–Fri 7:30 AM–5:30 PM · Sat–Sun closed
  20. Based in Monroe, 6 mi away

    58/100IFR Score

    Ranked #25 because of its Google rating and service focus: 5.0★ from 3 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 3 Google reviews
    Hours
    Mon–Sun 12 AM–12 AM

Managed IT service providers ranked #26 to #50

#1 to #25 are shown in full above. Here are #26 to #50, in IFR Score order; each links to its profile. We publish the top 50 of 168 ranked managed IT service providers here; the rest are on their profiles.

managed IT service providers in Franklin, ranks 26 to 50
RankBusinessIFR ScoreGoogle ratingDistance
26CMIT Solutions of Cincinnati & NKY584.9★ (54)27 mi
27On Spot Techs Computer Repair & IT Services575.0★ (154)10 mi
28NKOL575.0★ (66)36 mi
29Cirrus Technologies575.0★ (20)10 mi
30ISOCNET575.0★ (75)42 mi
31Nexigen574.7★ (10)34 mi
32Modern Office Methods, Dayton574.8★ (20)9 mi
33Nexigen574.9★ (59)34 mi
34RDI Intuitive Technical574.2★ (5)22 mi
35Harbour Technology Consulting575.0★ (13)5 mi
36ProStratus575.0★ (49)37 mi
37Miles IT565.0★ (9)39 mi
38Operation Technology Group, TJ's MCS565.0★ (59)42 mi
39London Computer Systems (LCS)564.1★ (47)18 mi
40Titan Tech564.8★ (21)17 mi
41Gute Technology565.0★ (19)21 mi
42Sam's Computer Solutions565.0★ (311)27 mi
43TeamLogic IT565.0★ (26)29 mi
44ReLite565.0★ (17)17 mi
45PRO OnCall Technologies564.8★ (19)19 mi
46Expedient Technology Solutions554.3★ (11)7 mi
47Highcap Technologies554.8★ (13)12 mi
48C-Forward555.0★ (28)35 mi
49Arehart Web and Tech555.0★ (3)6 mi
50SWOCA554.6★ (14)14 mi

Also serving Franklin

20 more managed IT service providers within 50 mi that we can't rank yet: too few reviews, or a service we couldn't confirm. Listed A to Z.

Unranked managed IT service providers serving Franklin
BusinessGoogle ratingDistance
Astute Technology Management | Cincinnati | Managed IT Services & Cybersecurity5.0★ (2)29 mi
Bullish Technology5.0★ (2)9 mi
Clucic Technology Services5.0★ (2)15 mi
Emun IT Consulting5.0★ (2)6 mi
Integrated Network Systems, Ltd.4.0★ (2)16 mi
M-Tec Systems, Inc3.0★ (2)18 mi
Meaningful IT Solutions (MITS)In Franklin
Punch IT Solutions5.0★ (2)27 mi
RCF Information Systems, Inc.4.5★ (2)19 mi
Service Express | Cincinnati, Ohio4.0★ (2)20 mi
Servum, LLC5.0★ (2)30 mi
Simpulse Inc4.0★ (2)14 mi
Tech boy computer Services3.0★ (2)18 mi
TECHKINECT5.0★ (118)In Franklin
Trojan Techs 2U3.0★ (2)28 mi
Twin Creek DigitalIn Franklin
Unison Technology Inc.5.0★ (1)In Franklin
V-Soft Consulting3.0★ (2)21 mi
Wallace and White Technology Solutions5.0★ (1)In Franklin
Wittman Tech Solutions5.0★ (2)15 mi

How we ranked Franklin managed IT service providers

We scored 168 Franklin managed IT service providers on nine factors, weighted as shown. An IT firm is ranked when its service is confirmed and it has 3 or more Google reviews or a claimed profile. An IT firm with no Google reviews scores zero on rating, review volume and recency. Other unknown factors are left out, not counted as zero. Scores last refreshed November 9, 2026.

Paid placement never changes a rank or score. Sponsored businesses are paid, labelled, limited to 3 and shown above the ranking, outside it.

Read the full method: formula, sources and exclusions

IFR Score factors and weights
FactorWeightComputed fromIn Franklin data
Reputation25%Google star rating, adjusted for how many reviews back itMeasured
Review volume15%Number of Google reviews, compared with the most-reviewed IT firm on the listMeasured
Recency10%Share of reviews from the last 12 monthsNot yet collected
Availability5%Weekly open hours, Saturday, Sunday and 24/7 supportMeasured
Service focus15%How clearly the firm does this service (its Google category and name)Measured
Proximity5%Based in the city scores highest, less the farther away it isMeasured
Claimed profile10%The firm has claimed its IT Firms Ranked profile (free or paid earn the same)Measured
Partnered5%The firm links to IT Firms Ranked from its own website with our badge, checked periodicallyMeasured
Client reviews10%Verified client reviews collected by IT Firms Ranked: their rating and how many there areMeasured

How to choose a managed IT service provider

  1. Ask for a sample service-level agreement and compare response times, support hours and exclusions.
  2. Check how backups are done and tested, and ask when they last restored a client’s data.
  3. Ask which security tools are included and which cost extra (MFA, endpoint protection, email filtering, staff training).
  4. Make sure you, not the firm, own your accounts, domain names and licences.
  5. Ask for two or three references from clients of your size and industry, and call them.
  6. Get the scope, response times and price in writing before you sign, including how you leave and get your data back.

Questions to ask a managed IT service provider

  • Is the price per user, per device or a bundle, and what is not included?
  • What are your response times for urgent, normal and low-priority tickets?
  • Is your help desk in-house or outsourced, and what are its hours?
  • How do you back up our data, how often do you test restores, and where are the copies kept?
  • Which security tools are included, and do you monitor alerts after hours?
  • What happens to our passwords, documentation and data if we leave?
  • Can you give us references from clients of our size and industry?

Terms explained

MSP (managed service provider)
A firm that runs a business’s IT for a recurring fee: monitoring, patching, help desk, backups and security tools.
Co-managed IT
An arrangement where an outside firm supports an in-house IT person or team, sharing tools and tasks.
Break-fix
IT support paid per incident or per hour, with no monthly agreement.
SLA (service-level agreement)
The contract terms for response and resolution times, uptime and support hours.
Help desk
The support line staff call or email for IT problems.
RMM
Remote monitoring and management software that lets an IT firm watch, patch and fix computers remotely.
vCIO
A virtual chief information officer: part-time IT strategy and budgeting from an outside firm.
MSSP
A managed security service provider: a firm that monitors and manages security tools around the clock.
EDR / MDR
Endpoint detection and response software, and the managed service of people watching its alerts (managed detection and response).
MFA
Multi-factor authentication: a second proof of identity, such as an app prompt, on top of a password.
Penetration test
An authorised, simulated attack on your systems to find weaknesses before criminals do.
SOC 2
An independent auditor’s report (AICPA standard) on a service provider’s security controls.

Managed IT service providers in Franklin: frequently asked questions

Who is the best managed IT service provider in Franklin?

By IFR Score, the highest-ranked managed IT service provider in Franklin, OH is MIS Solutions- Cincinnati Managed IT Services Company with an IFR Score of 66/100. It has 5.0★ from 174 Google reviews. It is open 7 days a week. VC3 (formerly GO Concepts) (#2) and Layer 2 Computers - Tech Support, Computer Repairs, and IT Services (#3) follow. We ranked 168 managed IT service providers on nine factors, last updated November 9, 2026.

How many managed IT service providers are there in Franklin?

ITFirmsRanked ranks 168 managed IT service providers serving Franklin, OH. Another 20 within 50 mi are listed but not ranked yet. Counts are as of November 2026.

Which managed IT service providers in Franklin work on weekends?

41 of 168 ranked managed IT service providers post Saturday hours and 29 post Sunday hours. The highest-ranked open Saturdays are MIS Solutions- Cincinnati Managed IT Services Company (#1), cloudIT (#4) and LayerCake Technologies (#6). Posted hours are office hours; many firms also run an after-hours support line for contract clients.

What Google rating do Franklin managed IT service providers have?

The median Google rating among 168 rated managed IT service providers in Franklin is 5.0★, with a median of 16 reviews. Evo Repairs - Cellphone + Computer Repair has the most, 715 reviews, and ranks #16. We adjust ratings for review count, so a few five-star reviews cannot top the list.

How does ITFirmsRanked rank managed IT service providers?

Each managed IT service provider gets a 0–100 IFR Score from nine published factors, led by reputation (25%), review volume (15%), service focus (15%) and recency (10%). An IT firm with no Google reviews scores zero on rating, review volume and recency; other factors we cannot measure are left out. Only IT firms with a confirmed service and 3 or more reviews, or a claimed profile, are ranked.

Do managed IT service providers outside Franklin count in this ranking?

Yes, if they are within 50 mi of the Franklin city center, our service radius for managed IT service providers. Each listing shows where the IT firm is based and how far away it is. Proximity is 5% of the IFR Score, so a nearby IT firm gets a small edge.

Can managed IT service providers pay to rank higher on ITFirmsRanked?

No. The IFR Score never reads payment status, and this ranking has 0 paid placements. Up to 3 Featured IT firms may appear above the list, labelled Sponsored and showing their honest rank.

What does a managed IT service provider do?

Managed IT service providers (MSPs) run a business’s computers, servers, network, Microsoft 365 or Google accounts, backups and help desk for a monthly fee, or provide IT support by the hour.

How are managed it service providers in Franklin ranked?

By IFR Score: Google rating and review volume, recent reviews, opening hours, how clearly the firm does managed IT services and IT support, distance, a claimed profile, our badge and verified client reviews. Sponsored placements never change the order.

What should a managed IT agreement include?

At minimum: help desk support for your staff, monitoring and patching of computers and servers, backups that are tested, security tools such as endpoint protection and multi-factor authentication, and a named contact. The agreement should state response times, support hours and what counts as out of scope.

Is managed IT priced per user or per device?

Both models are common, and some firms sell tiered bundles. Per-user pricing suits staff with several devices; per-device pricing suits shared computers. Compare quotes on the same number of users, devices and servers.

How long are managed IT contracts?

Often one to three years, sometimes month to month. Check the notice period, any early-termination fee and how the firm hands over passwords, documentation and data when the contract ends.

Update log for Franklin

  1. November 2026: IFR Scores recalculated for 168 managed IT service providers serving Franklin.
  2. November 2026: 1 duplicate listing merged.