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Best Managed IT Service Providers in Florence, KY (2026)

126 managed IT service providers ranked by IFR ScoreUpdated 0 paid placements in this rankingHow we rank →

The short answer

  1. 1

    Best overall in Florence: MIS Solutions- Cincinnati Managed IT Services Company, IFR Score 66/100; 5.0★ from 174 Google reviews; open 7 days a week.

  2. 20

    Most-reviewed: Evo Repairs - Cellphone + Computer Repair, 715 Google reviews at 5.0★, the most of 126 ranked; ranked #20.

Rankings can't be bought. IT providers can't pay to change their rank or score. How we rank

126 Florence managed IT service providers are ranked here by IFR Score, from nine published factors. 33 open Saturdays and 24 open Sundays, based on posted hours. The median Google rating is 5.0★ across 126 rated IT firms.

Most of this list also appears on the Managed IT service providers in Covington ranking. See Managed IT service providers in Covington

Top 10 managed IT service providers in Florence at a glance

Ranked by IFR Score from public data. Sponsored placements are labelled and never change the order.

Top 10 managed IT service providers in Florence at a glance
RankBusinessIFR ScoreGoogle ratingBased inHoursBest for
1MIS Solutions- Cincinnati Managed IT Services Company665.0★ (174)Cincinnati, 24 mi awaySat · Sun · EveningsOverall
2computerDNA | Cincinnati’s Trusted Managed Service Provider644.6★ (173)Blue Ash, 7 mi away——
3NetGain Technologies, LLC625.0★ (27)Cincinnati, 10 mi awaySat · Sun · Evenings—
4Short Circuit Support625.0★ (28)Cincinnati, 13 mi awaySat · Sun · Evenings—
5Miles IT625.0★ (23)Cincinnati, 9 mi awaySat · Sun · Evenings—
6ISOCNET625.0★ (75)Florence——
7LayerCake Technologies614.9★ (28)Cincinnati, 20 mi awaySat · Sun · Evenings—
8cloudIT614.8★ (30)Cincinnati, 22 mi awaySat · Sun · Evenings—
9Operation Technology Group, TJ's MCS605.0★ (59)Burlington, 4 mi away——
10NKOL605.0★ (66)Erlanger, 9 mi away——

The 126 best managed IT service providers in Florence, ranked

Ordered by IFR Score, a 0–100 score from nine published factors. Paid placement never changes the order.

Ranked by IFR Score from public data. Sponsored placements are labelled and never change the order.

  1. Ranked #1 in Florence

    #1 MIS Solutions- Cincinnati Managed IT Services Company

    Based in Cincinnati, 24 mi away

    66/100IFR Score

    Ranked #1 because of its Google rating and service focus: 5.0★ from 174 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 174 Google reviews
    Hours
    Mon–Sun 12 AM–12 AM
    Address
    7849 Palace Dr, Cincinnati, OH 45249
    View profile for MIS Solutions- Cincinnati Managed IT Services Company(513) 793-6222

  3. #3 NetGain Technologies, LLC

    Based in Cincinnati, 10 mi away

    62/100IFR Score

    Ranked #3 because of its Google rating and service focus: 5.0★ from 27 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 27 Google reviews
    Hours
    Mon–Sun 12 AM–12 AM
    Address
    250 E 5th St 15th Fl, Cincinnati, OH 45202
    View profile for NetGain Technologies, LLC(513) 817-0680

  4. #4 Short Circuit Support

    Based in Cincinnati, 13 mi away

    62/100IFR Score

    Ranked #4 because of its Google rating and service focus: 5.0★ from 28 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 28 Google reviews
    Hours
    Mon–Sun 12 AM–12 AM
    Address
    1720 Fairfax Ave, Cincinnati, OH 45207
    View profile for Short Circuit Support(513) 954-9154

  5. #5 Miles IT

    Based in Cincinnati, 9 mi away

    62/100IFR Score

    Ranked #5 because of its Google rating and service focus: 5.0★ from 23 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 23 Google reviews
    Hours
    Mon–Sun 12 AM–12 AM
    Address
    407 Vine St #169, Cincinnati, OH 45202
    View profile for Miles IT(856) 788-7513

  6. #6 ISOCNET

    Based in Florence

    62/100IFR Score

    Ranked #6 because of its Google rating and service focus: 5.0★ from 75 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 75 Google reviews
    Hours
    Mon–Fri 8 AM–5 PM · Sat–Sun closed
    Address
    7000 Houston Rd Ste 45, Florence, KY 41042
    View profile for ISOCNET(859) 525-8730

  7. #7 LayerCake Technologies

    Based in Cincinnati, 20 mi away

    61/100IFR Score

    Ranked #7 because of its Google rating and service focus: 4.9★ from 28 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.9★ from 28 Google reviews
    Hours
    Mon–Sun 12 AM–12 AM
    Address
    8044 Montgomery Rd Ste. 510a, Cincinnati, OH 45236
    View profile for LayerCake Technologies(513) 549-5031

  8. #8 cloudIT

    Based in Cincinnati, 22 mi away

    61/100IFR Score

    Ranked #8 because of its Google rating and service focus: 4.8★ from 30 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.8★ from 30 Google reviews
    Hours
    Mon–Sun 12 AM–12 AM
    Address
    12057 Sheraton Ln, Cincinnati, OH 45246
    View profile for cloudIT(513) 661-4333

  10. #10 NKOL

    Based in Erlanger, 9 mi away

    60/100IFR Score

    Ranked #10 because of its Google rating and service focus: 5.0★ from 66 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 66 Google reviews
    Hours
    Mon–Fri 8 AM–5 PM · Sat–Sun closed
    Address
    104 North St Ste 500, Wilder, KY 41071
    View profile for NKOL(859) 372-0940

  11. #11 Miles IT

    Based in Erlanger, 3 mi away

    60/100IFR Score

    Ranked #11 because of its Google rating and service focus: 5.0★ from 9 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 9 Google reviews
    Hours
    Mon–Sun 12 AM–12 AM
    Address
    4157 Olympic Blvd, Erlanger, KY 41018
    View profile for Miles IT(856) 788-7513

  12. #12 VC3 (formerly GO Concepts)

    Based in Lebanon, 39 mi away

    60/100IFR Score

    Ranked #12 because of its Google rating and service focus: 4.9★ from 174 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.9★ from 174 Google reviews
    Hours
    Mon–Fri 6 AM–6 PM · Sat–Sun closed
    Address
    777 Columbus Ave Suite 11B, Lebanon, OH 45036
    View profile for VC3 (formerly GO Concepts)(513) 934-2800

  13. #13 Nexigen

    Based in Newport, 10 mi away

    59/100IFR Score

    Ranked #13 because of its Google rating and service focus: 4.9★ from 59 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.9★ from 59 Google reviews
    Hours
    Mon–Fri 9 AM–5 PM · Sat–Sun closed
    Address
    16 E 11th St, Newport, KY 41071
    View profile for Nexigen(859) 491-6601

  14. #14 Nexigen

    Based in Cincinnati, 9 mi away

    59/100IFR Score

    Ranked #14 because of its Google rating and service focus: 4.7★ from 10 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.7★ from 10 Google reviews
    Hours
    Mon–Sun 12 AM–12 AM
    Address
    229 W 7th St, Cincinnati, OH 45202
    View profile for Nexigen(855) 639-4436

  16. #16 Orchestrate Technologies

    Based in Reading, 18 mi away

    59/100IFR Score

    Ranked #16 because of its Google rating and service focus: 4.9★ from 62 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.9★ from 62 Google reviews
    Hours
    Mon–Fri 8 AM–5 PM · Sat–Sun closed
    Address
    6 Pike St, Reading, OH 45215
    View profile for Orchestrate Technologies(513) 906-6116

  18. #18 Augustine IT

    Based in Cincinnati, 21 mi away

    58/100IFR Score

    Ranked #18 because of its Google rating and service focus: 5.0★ from 49 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 49 Google reviews
    Hours
    Mon–Thu 7:30 AM–5:30 PM · Fri 7:30 AM–5 PM · Sat–Sun closed
    Address
    11081 Springfield Pike, Cincinnati, OH 45246
    View profile for Augustine IT(513) 661-2220

  19. #19 Simple IT, LLC

    Based in Covington, 5 mi away

    58/100IFR Score

    Ranked #19 because of its Google rating and service focus: 5.0★ from 28 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 28 Google reviews
    Hours
    Mon–Fri 9 AM–5 PM · Sat–Sun closed
    Address
    2220 Grandview Dr #250, Fort Mitchell, KY 41017
    View profile for Simple IT, LLC(859) 449-7878

  21. #21 Kinettix, Inc.

    Based in Cincinnati, 23 mi away

    58/100IFR Score

    Ranked #21 because of its Google rating and service focus: 4.6★ from 11 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.6★ from 11 Google reviews
    Hours
    Mon–Sun 12 AM–12 AM
    Address
    11279 Cornell Park Dr, Cincinnati, OH 45242
    View profile for Kinettix, Inc.(888) 397-0086

  22. #22 C-Forward

    Based in Covington, 9 mi away

    58/100IFR Score

    Ranked #22 because of its Google rating and service focus: 5.0★ from 28 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 28 Google reviews
    Hours
    Mon–Fri 7:30 AM–5 PM · Sat–Sun closed
    Address
    5 W 5th St, Covington, KY 41011
    View profile for C-Forward(859) 442-7877

  24. #24 Layer 2 Computers - Tech Support, Computer Repairs, and IT Services

    Based in Springboro, 44 mi away

    57/100IFR Score

    Ranked #24 because of its Google rating and service focus: 4.9★ from 119 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.9★ from 119 Google reviews
    Hours
    Mon–Fri 9 AM–5 PM · Sat–Sun closed
    Address
    270 Hiawatha Trail, Springboro, OH 45066
    View profile for Layer 2 Computers - Tech Support, Computer Repairs, and IT Services(937) 660-4899

  25. #25 Sam's Computer Solutions

    Based in Cincinnati, 15 mi away

    57/100IFR Score

    Ranked #25 because of its Google rating and review volume: 5.0★ from 311 Google reviews.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 311 Google reviews
    Hours
    Mon 9 AM–6 PM · Tue–Fri 9 AM–6:30 PM · Sat 8:30 AM–2:30 PM · Sun closed
    Address
    927 Winsray Ct, Cincinnati, OH 45224
    View profile for Sam's Computer Solutions(513) 813-6333

How we ranked Florence managed IT service providers

We scored 126 Florence managed IT service providers on nine factors, weighted as shown. An IT firm is ranked when its service is confirmed and it has 3 or more Google reviews or a claimed profile. An IT firm with no Google reviews scores zero on rating, review volume and recency. Other unknown factors are left out, not counted as zero. Scores last refreshed November 9, 2026.

Paid placement never changes a rank or score. Sponsored businesses are paid, labelled, limited to 3 and shown above the ranking, outside it.

Read the full method: formula, sources and exclusions

IFR Score factors and weights
FactorWeightComputed fromIn Florence data
Reputation25%Google star rating, adjusted for how many reviews back itMeasured
Review volume15%Number of Google reviews, compared with the most-reviewed IT firm on the listMeasured
Recency10%Share of reviews from the last 12 monthsNot yet collected
Availability5%Weekly open hours, Saturday, Sunday and 24/7 supportMeasured
Service focus15%How clearly the firm does this service (its Google category and name)Measured
Proximity5%Based in the city scores highest, less the farther away it isMeasured
Claimed profile10%The firm has claimed its IT Firms Ranked profile (free or paid earn the same)Measured
Partnered5%The firm links to IT Firms Ranked from its own website with our badge, checked periodicallyMeasured
Client reviews10%Verified client reviews collected by IT Firms Ranked: their rating and how many there areMeasured

How to choose a managed IT service provider

  1. Ask for a sample service-level agreement and compare response times, support hours and exclusions.
  2. Check how backups are done and tested, and ask when they last restored a client’s data.
  3. Ask which security tools are included and which cost extra (MFA, endpoint protection, email filtering, staff training).
  4. Make sure you, not the firm, own your accounts, domain names and licences.
  5. Ask for two or three references from clients of your size and industry, and call them.
  6. Get the scope, response times and price in writing before you sign, including how you leave and get your data back.

Questions to ask a managed IT service provider

  • Is the price per user, per device or a bundle, and what is not included?
  • What are your response times for urgent, normal and low-priority tickets?
  • Is your help desk in-house or outsourced, and what are its hours?
  • How do you back up our data, how often do you test restores, and where are the copies kept?
  • Which security tools are included, and do you monitor alerts after hours?
  • What happens to our passwords, documentation and data if we leave?
  • Can you give us references from clients of our size and industry?

Terms explained

MSP (managed service provider)
A firm that runs a business’s IT for a recurring fee: monitoring, patching, help desk, backups and security tools.
Co-managed IT
An arrangement where an outside firm supports an in-house IT person or team, sharing tools and tasks.
Break-fix
IT support paid per incident or per hour, with no monthly agreement.
SLA (service-level agreement)
The contract terms for response and resolution times, uptime and support hours.
Help desk
The support line staff call or email for IT problems.
RMM
Remote monitoring and management software that lets an IT firm watch, patch and fix computers remotely.
vCIO
A virtual chief information officer: part-time IT strategy and budgeting from an outside firm.
MSSP
A managed security service provider: a firm that monitors and manages security tools around the clock.
EDR / MDR
Endpoint detection and response software, and the managed service of people watching its alerts (managed detection and response).
MFA
Multi-factor authentication: a second proof of identity, such as an app prompt, on top of a password.
Penetration test
An authorised, simulated attack on your systems to find weaknesses before criminals do.
SOC 2
An independent auditor’s report (AICPA standard) on a service provider’s security controls.

Managed IT service providers in Florence: frequently asked questions

Who is the best managed IT service provider in Florence?

By IFR Score, the highest-ranked managed IT service provider in Florence, KY is MIS Solutions- Cincinnati Managed IT Services Company with an IFR Score of 66/100. It has 5.0★ from 174 Google reviews. It is open 7 days a week. computerDNA | Cincinnati’s Trusted Managed Service Provider (#2) and NetGain Technologies, LLC (#3) follow. We ranked 126 managed IT service providers on nine factors, last updated November 9, 2026.

How many managed IT service providers are there in Florence?

ITFirmsRanked ranks 126 managed IT service providers serving Florence, KY. 1 of them is based in Florence; the rest serve it from nearby towns. Counts are as of November 2026.

Which managed IT service providers in Florence work on weekends?

33 of 126 ranked managed IT service providers post Saturday hours and 24 post Sunday hours. The highest-ranked open Saturdays are MIS Solutions- Cincinnati Managed IT Services Company (#1), NetGain Technologies, LLC (#3) and Short Circuit Support (#4). Posted hours are office hours; many firms also run an after-hours support line for contract clients.

What Google rating do Florence managed IT service providers have?

The median Google rating among 126 rated managed IT service providers in Florence is 5.0★, with a median of 19 reviews. Evo Repairs - Cellphone + Computer Repair has the most, 715 reviews, and ranks #20. We adjust ratings for review count, so a few five-star reviews cannot top the list.

How does ITFirmsRanked rank managed IT service providers?

Each managed IT service provider gets a 0–100 IFR Score from nine published factors, led by reputation (25%), review volume (15%), service focus (15%) and recency (10%). An IT firm with no Google reviews scores zero on rating, review volume and recency; other factors we cannot measure are left out. Only IT firms with a confirmed service and 3 or more reviews, or a claimed profile, are ranked.

Do managed IT service providers outside Florence count in this ranking?

Yes, if they are within 50 mi of the Florence city center, our service radius for managed IT service providers. Each listing shows where the IT firm is based and how far away it is. Proximity is 5% of the IFR Score, so a nearby IT firm gets a small edge.

Can managed IT service providers pay to rank higher on ITFirmsRanked?

No. The IFR Score never reads payment status, and this ranking has 0 paid placements. Up to 3 Featured IT firms may appear above the list, labelled Sponsored and showing their honest rank.

What does a managed IT service provider do?

Managed IT service providers (MSPs) run a business’s computers, servers, network, Microsoft 365 or Google accounts, backups and help desk for a monthly fee, or provide IT support by the hour.

How are managed it service providers in Florence ranked?

By IFR Score: Google rating and review volume, recent reviews, opening hours, how clearly the firm does managed IT services and IT support, distance, a claimed profile, our badge and verified client reviews. Sponsored placements never change the order.

What should a managed IT agreement include?

At minimum: help desk support for your staff, monitoring and patching of computers and servers, backups that are tested, security tools such as endpoint protection and multi-factor authentication, and a named contact. The agreement should state response times, support hours and what counts as out of scope.

Is managed IT priced per user or per device?

Both models are common, and some firms sell tiered bundles. Per-user pricing suits staff with several devices; per-device pricing suits shared computers. Compare quotes on the same number of users, devices and servers.

How long are managed IT contracts?

Often one to three years, sometimes month to month. Check the notice period, any early-termination fee and how the firm hands over passwords, documentation and data when the contract ends.

Update log for Florence

  1. November 2026: IFR Scores recalculated for 126 managed IT service providers serving Florence.
  2. November 2026: 1 duplicate listing merged.

More managed IT service providers and Florence pages