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Best Managed IT Service Providers in Cuyahoga Falls, OH (2026)

221 managed IT service providers ranked by IFR ScoreUpdated 0 paid placements in this rankingHow we rank →

The short answer

  1. 1

    Best overall in Cuyahoga Falls: Kloud9 IT | Managed IT Services & IT Support in Cleveland, IFR Score 64/100; 4.9★ from 148 Google reviews; open 7 days a week.

  2. 28

    Most-reviewed: Express Phone Repair Mentor, 1,712 Google reviews at 4.7★, the most of 221 ranked; ranked #28.

Rankings can't be bought. IT providers can't pay to change their rank or score. How we rank

221 Cuyahoga Falls managed IT service providers are ranked here by IFR Score, from nine published factors. 66 open Saturdays and 46 open Sundays, based on posted hours. The median Google rating is 5.0★ across 221 rated IT firms.

Top 10 managed IT service providers in Cuyahoga Falls at a glance

Ranked by IFR Score from public data. Sponsored placements are labelled and never change the order.

Top 10 managed IT service providers in Cuyahoga Falls at a glance
RankBusinessIFR ScoreGoogle ratingBased inHoursBest for
1Kloud9 IT | Managed IT Services & IT Support in Cleveland644.9★ (148)Cleveland, 21 mi awaySat · Sun · EveningsOverall
2QualityIP634.7★ (71)Kent, 7 mi awaySat · Sun · Evenings—
3Green Line Solutions625.0★ (91)Cleveland, 26 mi awaySat · Sun · Evenings—
4415 IT Group - IT Support Company and Managed IT Services in Canton615.0★ (191)North Canton, 17 mi away——
5Computer Technology Management Services604.9★ (109)Akron, 5 mi away——
6Kloud9 IT | Managed IT Services & IT Support in Akron/Canton605.0★ (15)Akron, 11 mi awaySat · Sun · Evenings—
7AtNetPlus604.9★ (78)Stow, 4 mi away——
8NetOps Consulting - Cleveland Managed IT Services Company595.0★ (29)Cleveland, 28 mi awaySat · Sun · Evenings—
9Ohio TechWorks LLC595.0★ (57)Massillon, 23 mi away——
10Comp IT Service595.0★ (28)Brunswick, 18 mi awaySat · Sun · Evenings—

The 221 best managed IT service providers in Cuyahoga Falls, ranked

Ordered by IFR Score, a 0–100 score from nine published factors. Paid placement never changes the order.

Ranked by IFR Score from public data. Sponsored placements are labelled and never change the order.

  1. Ranked #1 in Cuyahoga Falls

    Based in Cleveland, 21 mi away

    64/100IFR Score

    Ranked #1 because of its Google rating and service focus: 4.9★ from 148 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.9★ from 148 Google reviews
    Hours
    Mon–Sun 12 AM–12 AM
    Address
    9999 Granger Rd, Cleveland, OH 44125
  2. Based in Kent, 7 mi away

    63/100IFR Score

    Ranked #2 because of its Google rating and service focus: 4.7★ from 71 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.7★ from 71 Google reviews
    Hours
    Mon–Sun 12 AM–12 AM
    Address
    145 River St, Kent, OH 44240
  3. Based in Cleveland, 26 mi away

    62/100IFR Score

    Ranked #3 because of its Google rating and service focus: 5.0★ from 91 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 91 Google reviews
    Hours
    Mon–Sun 12 AM–12 AM
    Address
    13004 Liberty Ave, Cleveland, OH 44135
  4. 61/100IFR Score

    Ranked #4 because of its Google rating and service focus: 5.0★ from 191 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 191 Google reviews
    Hours
    Mon–Fri 8 AM–5 PM · Sat–Sun closed
    Address
    7249 Whipple Ave NW, North Canton, OH 44720
  5. Based in Stow, 4 mi away

    60/100IFR Score

    Ranked #7 because of its Google rating and service focus: 4.9★ from 78 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.9★ from 78 Google reviews
    Hours
    Mon–Fri 8 AM–5 PM · Sat–Sun closed
    Address
    1000 Campus Dr Suite 700, Stow, OH 44224
  6. Based in Massillon, 23 mi away

    59/100IFR Score

    Ranked #9 because of its Google rating and service focus: 5.0★ from 57 Google reviews, listed on Google as “Computer support and services”.

    Based on 7 of 9 factors; recency and availability not yet collected.

    • 5.0★ from 57 Google reviews
  7. Based in Brunswick, 18 mi away

    59/100IFR Score

    Ranked #10 because of its Google rating and service focus: 5.0★ from 28 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 28 Google reviews
    Hours
    Mon–Sun 7 AM–11 PM
    Address
    3126 Paxton Dr, Brunswick, OH 44212
  8. Based in North Canton, 18 mi away

    59/100IFR Score

    Ranked #11 because of its Google rating and service focus: 5.0★ from 75 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 75 Google reviews
    Hours
    Mon–Fri 7 AM–5 PM · Sat–Sun closed
    Address
    7080 Whipple Ave NW, North Canton, OH 44720
  9. Based in Medina, 19 mi away

    58/100IFR Score

    Ranked #12 because of its Google rating and service focus: 5.0★ from 13 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 13 Google reviews
    Hours
    Mon–Sun 12 AM–12 AM
    Address
    696 E Washington St #2b, Medina, OH 44256
  10. Based in Westlake, 33 mi away

    58/100IFR Score

    Ranked #13 because of its Google rating and service focus: 5.0★ from 21 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 21 Google reviews
    Hours
    Mon–Sun 12 AM–12 AM
    Address
    159 Crocker Park Blvd #400, Westlake, OH 44145
  11. 58/100IFR Score

    Ranked #14 because of its Google rating and service focus: 5.0★ from 5 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 5 Google reviews
    Hours
    Mon–Sun 12 AM–12 AM
    Address
    1200 E Market St Second Floor, Suite 315, Akron, OH 44305
  12. Based in Akron, 1 mi away

    58/100IFR Score

    Ranked #16 because of its Google rating and service focus: 5.0★ from 8 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 8 Google reviews
    Hours
    Mon–Fri 7 AM–7 PM · Sat–Sun 9 AM–5 PM
  13. 58/100IFR Score

    Ranked #17 because of its Google rating and service focus: 5.0★ from 54 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 54 Google reviews
    Hours
    Mon–Fri 8 AM–6 PM · Sat–Sun closed
    Address
    311 Prospect Ave S, Hartville, OH 44632
  14. Based in Cleveland, 28 mi away

    58/100IFR Score

    Ranked #18 because of its Google rating and service focus: 4.0★ from 54 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.0★ from 54 Google reviews
    Hours
    Mon–Sun 12 AM–12 AM
    Address
    747 Alpha Dr, Cleveland, OH 44143
  15. Based in Twinsburg, 12 mi away

    58/100IFR Score

    Ranked #19 because of its Google rating and service focus: 5.0★ from 24 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 24 Google reviews
    Hours
    Mon–Fri 12 AM–12 AM · Sat–Sun closed
    Address
    9408 Ravenna Rd, Twinsburg, OH 44087
  16. Based in Cuyahoga Falls

    58/100IFR Score

    Ranked #21 because of its Google rating and review volume: 5.0★ from 458 Google reviews.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 458 Google reviews
    Hours
    Mon–Thu 11 AM–7 PM · Fri 11 AM–6 PM · Sat 12 PM–5 PM · Sun closed
    Address
    2735 Hudson Dr, Cuyahoga Falls, OH 44221
  17. Based in Canton, 26 mi away

    58/100IFR Score

    Ranked #22 because of its Google rating and service focus: 4.8★ from 116 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.8★ from 116 Google reviews
    Hours
    Mon–Tue 9:30 AM–5:30 PM · Wed 10 AM–6 PM · Thu–Fri 9:30 AM–5:30 PM · Sat–Sun closed
    Address
    2712 Cleveland Ave SW, Canton, OH 44707
  18. Based in Boardman, 43 mi away

    58/100IFR Score

    Ranked #23 because of its Google rating and service focus: 4.8★ from 247 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.8★ from 247 Google reviews
    Hours
    Mon–Fri 8 AM–5 PM · Sat–Sun closed
    Address
    6130 Market St, Boardman, OH 44512
  19. Based in Canton, 21 mi away

    57/100IFR Score

    Ranked #24 because of its Google rating and service focus: 4.5★ from 11 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.5★ from 11 Google reviews
    Hours
    Mon–Sun 12 AM–12 AM
    Address
    4726 Hills and Dales Rd NW, Canton, OH 44708

Managed IT service providers ranked #26 to #50

#1 to #25 are shown in full above. Here are #26 to #50, in IFR Score order; each links to its profile. We publish the top 50 of 221 ranked managed IT service providers here; the rest are on their profiles.

managed IT service providers in Cuyahoga Falls, ranks 26 to 50
RankBusinessIFR ScoreGoogle ratingDistance
26DMA Tech Solutions - IT Company574.9★ (35)11 mi
27Astoria575.0★ (58)24 mi
28Express Phone Repair Mentor574.7★ (1,712)36 mi
29NetOps Consulting574.3★ (15)31 mi
30NetOps Consulting - Canton Managed IT Services Company575.0★ (5)18 mi
31Securafy - Cleveland Managed IT Services Company575.0★ (6)20 mi
32Iconium Networks575.0★ (37)18 mi
33Simplex-IT574.8★ (22)4 mi
34LetterNine575.0★ (43)21 mi
35Choice IT Services564.9★ (50)23 mi
36Sterling Computer Services565.0★ (57)33 mi
37CRU Solutions565.0★ (25)15 mi
38GAC IT Consulting565.0★ (13)In Cuyahoga Falls
39Compass Computer Group - Cleveland Managed IT Services Company565.0★ (6)27 mi
40DIS Computers564.7★ (24)10 mi
41Rea Information Services - IT Support Company564.8★ (46)24 mi
42Ringneck IT Services565.0★ (3)17 mi
43Talix565.0★ (22)13 mi
44Acroment Technologies565.0★ (35)28 mi
45Best IT Guys565.0★ (20)27 mi
46ECMSI564.8★ (129)47 mi
47IT Support Specialists565.0★ (35)25 mi
48Eco-Fusion Technologies, LLC565.0★ (14)7 mi
49Direct Connect Computer Systems, Inc565.0★ (42)29 mi
50Service Express | Cleveland, Ohio555.0★ (3)19 mi

Also serving Cuyahoga Falls

20 more managed IT service providers within 50 mi that we can't rank yet: too few reviews, or a service we couldn't confirm. Listed A to Z.

Unranked managed IT service providers serving Cuyahoga Falls
BusinessGoogle ratingDistance
Better PC5.0★ (2)11 mi
Compass SolutionsIn Cuyahoga Falls
Computer ServicesIn Cuyahoga Falls
Gadget Crafters Limited5.0★ (3)In Cuyahoga Falls
GuteJobIn Cuyahoga Falls
ISSI Net, Inc.5.0★ (2)10 mi
J & J ETC, Inc.5.0★ (2)13 mi
Jackson Royalties5.0★ (2)8 mi
Mobile Matrix4.9★ (217)In Cuyahoga Falls
nVision IT Inc5.0★ (2)13 mi
Probe Technologies, Ltd.5.0★ (2)In Cuyahoga Falls
Quest Integrated Solutions5.0★ (2)5 mi
Riverfront Computer Repair4.1★ (10)In Cuyahoga Falls
Sherritt & Associates Inc3.2★ (5)In Cuyahoga Falls
Swirl TechnologyIn Cuyahoga Falls
Tech Brews, LLC5.0★ (1)In Cuyahoga Falls
Teledata Solutions Group4.7★ (3)In Cuyahoga Falls
Tribute SoftwareIn Cuyahoga Falls
Virtual-TeksIn Cuyahoga Falls
VitalCOREIn Cuyahoga Falls

How we ranked Cuyahoga Falls managed IT service providers

We scored 221 Cuyahoga Falls managed IT service providers on nine factors, weighted as shown. An IT firm is ranked when its service is confirmed and it has 3 or more Google reviews or a claimed profile. An IT firm with no Google reviews scores zero on rating, review volume and recency. Other unknown factors are left out, not counted as zero. Scores last refreshed November 9, 2026.

Paid placement never changes a rank or score. Sponsored businesses are paid, labelled, limited to 3 and shown above the ranking, outside it.

Read the full method: formula, sources and exclusions

IFR Score factors and weights
FactorWeightComputed fromIn Cuyahoga Falls data
Reputation25%Google star rating, adjusted for how many reviews back itMeasured
Review volume15%Number of Google reviews, compared with the most-reviewed IT firm on the listMeasured
Recency10%Share of reviews from the last 12 monthsNot yet collected
Availability5%Weekly open hours, Saturday, Sunday and 24/7 supportMeasured
Service focus15%How clearly the firm does this service (its Google category and name)Measured
Proximity5%Based in the city scores highest, less the farther away it isMeasured
Claimed profile10%The firm has claimed its IT Firms Ranked profile (free or paid earn the same)Measured
Partnered5%The firm links to IT Firms Ranked from its own website with our badge, checked periodicallyMeasured
Client reviews10%Verified client reviews collected by IT Firms Ranked: their rating and how many there areMeasured

How to choose a managed IT service provider

  1. Ask for a sample service-level agreement and compare response times, support hours and exclusions.
  2. Check how backups are done and tested, and ask when they last restored a client’s data.
  3. Ask which security tools are included and which cost extra (MFA, endpoint protection, email filtering, staff training).
  4. Make sure you, not the firm, own your accounts, domain names and licences.
  5. Ask for two or three references from clients of your size and industry, and call them.
  6. Get the scope, response times and price in writing before you sign, including how you leave and get your data back.

Questions to ask a managed IT service provider

  • Is the price per user, per device or a bundle, and what is not included?
  • What are your response times for urgent, normal and low-priority tickets?
  • Is your help desk in-house or outsourced, and what are its hours?
  • How do you back up our data, how often do you test restores, and where are the copies kept?
  • Which security tools are included, and do you monitor alerts after hours?
  • What happens to our passwords, documentation and data if we leave?
  • Can you give us references from clients of our size and industry?

Terms explained

MSP (managed service provider)
A firm that runs a business’s IT for a recurring fee: monitoring, patching, help desk, backups and security tools.
Co-managed IT
An arrangement where an outside firm supports an in-house IT person or team, sharing tools and tasks.
Break-fix
IT support paid per incident or per hour, with no monthly agreement.
SLA (service-level agreement)
The contract terms for response and resolution times, uptime and support hours.
Help desk
The support line staff call or email for IT problems.
RMM
Remote monitoring and management software that lets an IT firm watch, patch and fix computers remotely.
vCIO
A virtual chief information officer: part-time IT strategy and budgeting from an outside firm.
MSSP
A managed security service provider: a firm that monitors and manages security tools around the clock.
EDR / MDR
Endpoint detection and response software, and the managed service of people watching its alerts (managed detection and response).
MFA
Multi-factor authentication: a second proof of identity, such as an app prompt, on top of a password.
Penetration test
An authorised, simulated attack on your systems to find weaknesses before criminals do.
SOC 2
An independent auditor’s report (AICPA standard) on a service provider’s security controls.

Managed IT service providers in Cuyahoga Falls: frequently asked questions

Who is the best managed IT service provider in Cuyahoga Falls?

By IFR Score, the highest-ranked managed IT service provider in Cuyahoga Falls, OH is Kloud9 IT | Managed IT Services & IT Support in Cleveland with an IFR Score of 64/100. It has 4.9★ from 148 Google reviews. It is open 7 days a week. QualityIP (#2) and Green Line Solutions (#3) follow. We ranked 221 managed IT service providers on nine factors, last updated November 9, 2026.

How many managed IT service providers are there in Cuyahoga Falls?

ITFirmsRanked ranks 221 managed IT service providers serving Cuyahoga Falls, OH. 2 of them are based in Cuyahoga Falls; the rest serve it from nearby towns. Another 20 within 50 mi are listed but not ranked yet. Counts are as of November 2026.

Which managed IT service providers in Cuyahoga Falls work on weekends?

66 of 221 ranked managed IT service providers post Saturday hours and 46 post Sunday hours. The highest-ranked open Saturdays are Kloud9 IT | Managed IT Services & IT Support in Cleveland (#1), QualityIP (#2) and Green Line Solutions (#3). Posted hours are office hours; many firms also run an after-hours support line for contract clients.

What Google rating do Cuyahoga Falls managed IT service providers have?

The median Google rating among 221 rated managed IT service providers in Cuyahoga Falls is 5.0★, with a median of 16 reviews. Express Phone Repair Mentor has the most, 1,712 reviews, and ranks #28. We adjust ratings for review count, so a few five-star reviews cannot top the list.

How does ITFirmsRanked rank managed IT service providers?

Each managed IT service provider gets a 0–100 IFR Score from nine published factors, led by reputation (25%), review volume (15%), service focus (15%) and recency (10%). An IT firm with no Google reviews scores zero on rating, review volume and recency; other factors we cannot measure are left out. Only IT firms with a confirmed service and 3 or more reviews, or a claimed profile, are ranked.

Do managed IT service providers outside Cuyahoga Falls count in this ranking?

Yes, if they are within 50 mi of the Cuyahoga Falls city center, our service radius for managed IT service providers. Each listing shows where the IT firm is based and how far away it is. Proximity is 5% of the IFR Score, so a nearby IT firm gets a small edge.

Can managed IT service providers pay to rank higher on ITFirmsRanked?

No. The IFR Score never reads payment status, and this ranking has 0 paid placements. Up to 3 Featured IT firms may appear above the list, labelled Sponsored and showing their honest rank.

What does a managed IT service provider do?

Managed IT service providers (MSPs) run a business’s computers, servers, network, Microsoft 365 or Google accounts, backups and help desk for a monthly fee, or provide IT support by the hour.

How are managed it service providers in Cuyahoga Falls ranked?

By IFR Score: Google rating and review volume, recent reviews, opening hours, how clearly the firm does managed IT services and IT support, distance, a claimed profile, our badge and verified client reviews. Sponsored placements never change the order.

What should a managed IT agreement include?

At minimum: help desk support for your staff, monitoring and patching of computers and servers, backups that are tested, security tools such as endpoint protection and multi-factor authentication, and a named contact. The agreement should state response times, support hours and what counts as out of scope.

Is managed IT priced per user or per device?

Both models are common, and some firms sell tiered bundles. Per-user pricing suits staff with several devices; per-device pricing suits shared computers. Compare quotes on the same number of users, devices and servers.

How long are managed IT contracts?

Often one to three years, sometimes month to month. Check the notice period, any early-termination fee and how the firm hands over passwords, documentation and data when the contract ends.

Update log for Cuyahoga Falls

  1. November 2026: IFR Scores recalculated for 221 managed IT service providers serving Cuyahoga Falls.
  2. November 2026: 1 duplicate listing merged.