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Best Managed IT Service Providers in Chaparral, NM (2026)

39 managed IT service providers ranked by IFR ScoreUpdated 0 paid placements in this rankingHow we rank →

The short answer

  1. 1

    Best overall in Chaparral: SmarTech Solutions | Formerly Mr. Phone Doctor, IFR Score 63/100; 4.8★ from 266 Google reviews; open Saturdays until 5 PM.

  2. 7

    Most-reviewed: Glitch Gaming Center, 428 Google reviews at 4.8★, the most of 39 ranked; ranked #7.

Rankings can't be bought. IT providers can't pay to change their rank or score. How we rank

39 Chaparral managed IT service providers are ranked here by IFR Score, from nine published factors. 17 open Saturdays and 8 open Sundays, based on posted hours. The median Google rating is 4.9★ across 39 rated IT firms.

Top 10 managed IT service providers in Chaparral at a glance

Ranked by IFR Score from public data. Sponsored placements are labelled and never change the order.

Top 10 managed IT service providers in Chaparral at a glance
RankBusinessIFR ScoreGoogle ratingBased inHoursBest for
1SmarTech Solutions | Formerly Mr. Phone Doctor634.8★ (266)Las Cruces, 29 mi awaySatOverall
2Hardin Technology - El Paso Managed IT Services Company625.0★ (23)El Paso, 17 mi awaySat · Sun—
3Contigo Technology - El Paso Managed IT Services Company585.0★ (6)El Paso, 17 mi awaySat · Sun · Evenings—
4Varay Managed IT Services El Paso585.0★ (33)El Paso, 19 mi away——
5Techbit Solutions LLC584.4★ (13)El Paso, 19 mi awaySat · Sun · Evenings—
6Zaucet Tech585.0★ (20)Socorro Mission Number 1 Colonia, 28 mi away——
7Glitch Gaming Center574.8★ (428)El Paso, 20 mi awaySatMost reviews
8Computer Bailouts565.0★ (62)El Paso, 6 mi awaySat · Sun · Evenings—
9Currey Adkins564.9★ (14)El Paso, 16 mi away——
10Monster TechIT555.0★ (7)El Paso, 21 mi awaySat · Evenings—

The 39 best managed IT service providers in Chaparral, ranked

Ordered by IFR Score, a 0–100 score from nine published factors. Paid placement never changes the order.

Ranked by IFR Score from public data. Sponsored placements are labelled and never change the order.

  1. Ranked #1 in Chaparral

    Based in Las Cruces, 29 mi away

    63/100IFR Score

    Ranked #1 because of its Google rating and service focus: 4.8★ from 266 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.8★ from 266 Google reviews
    Hours
    Mon–Tue 10 AM–6 PM · Wed closed · Thu–Fri 10 AM–6 PM · Sat 10 AM–5 PM · Sun closed
    Address
    755 S Telshor Blvd f101, Las Cruces, NM 88011
  2. 62/100IFR Score

    Ranked #2 because of its Google rating and service focus: 5.0★ from 23 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 23 Google reviews
    Hours
    Mon–Fri 8 AM–5 PM · Sat–Sun 12 AM–12 AM
    Address
    4855 N Mesa St Suite 104, El Paso, TX 79912
  3. Based in El Paso, 19 mi away

    58/100IFR Score

    Ranked #5 because of its Google rating and service focus: 4.4★ from 13 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.4★ from 13 Google reviews
    Hours
    Mon–Sun 7 AM–8 PM
    Address
    1533 Lee Trevino Dr, El Paso, TX 79936
  4. Based in Socorro Mission Number 1 Colonia, 28 mi away

    58/100IFR Score

    Ranked #6 because of its Google rating and service focus: 5.0★ from 20 Google reviews, listed on Google as “Computer support and services”.

    Based on 7 of 9 factors; recency and availability not yet collected.

    • 5.0★ from 20 Google reviews
    Address
    Ejido Colonia Terrazas 420, Patria, 32599 Juárez, Chih., Mexico
  5. Based in El Paso, 20 mi away

    57/100IFR Score

    Ranked #7 because of its Google rating and review volume: 4.8★ from 428 Google reviews, the most in Chaparral.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.8★ from 428 Google reviews
    Hours
    Mon closed · Tue–Fri 10 AM–6 PM · Sat 12 PM–7 PM · Sun closed
    Address
    1505 George Dieter Dr #114, El Paso, TX 79936
  6. Based in El Paso, 6 mi away

    56/100IFR Score

    Ranked #8 because of its Google rating and review volume: 5.0★ from 62 Google reviews.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 62 Google reviews
    Hours
    Mon–Thu 2 PM–10 PM · Fri–Sun 12 PM–10 PM
    Address
    11373 S Ranch Ct, El Paso, TX 79934
  7. Based in El Paso, 16 mi away

    56/100IFR Score

    Ranked #9 because of its Google rating and service focus: 4.9★ from 14 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.9★ from 14 Google reviews
    Hours
    Mon–Fri 8 AM–5 PM · Sat–Sun closed
    Address
    100 S Alto Mesa Dr, El Paso, TX 79912
  8. Based in El Paso, 21 mi away

    55/100IFR Score

    Ranked #10 because of its Google rating and service focus: 5.0★ from 7 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 7 Google reviews
    Hours
    Mon–Sat 10 AM–7 PM · Sun closed
    Address
    1351 N Zaragoza Rd Bldg D2, El Paso, TX 79936
  9. Based in El Paso, 18 mi away

    54/100IFR Score

    Ranked #12 because of its Google rating and service focus: 5.0★ from 4 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 4 Google reviews
    Hours
    Mon–Sat 9 AM–5 PM · Sun closed
    Address
    12965 Kaitlyn Reece Dr, El Paso, TX 79938
  10. #14 ESEI

    Based in El Paso, 17 mi away

    53/100IFR Score

    Ranked #14 because of its Google rating and service focus: 4.8★ from 6 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.8★ from 6 Google reviews
    Hours
    Mon–Fri 8 AM–5 PM · Sat–Sun closed
    Address
    5400 Suncrest Dr b3, El Paso, TX 79912
  11. Based in El Paso, 10 mi away

    53/100IFR Score

    Ranked #15 because of its Google rating and review volume: 5.0★ from 44 Google reviews.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 44 Google reviews
    Hours
    Mon–Fri 8 AM–6 PM · Sat 8 AM–12 PM · Sun closed
  12. Based in El Paso, 15 mi away

    53/100IFR Score

    Ranked #16 because of its Google rating and service focus: 5.0★ from 4 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 4 Google reviews
    Hours
    Mon–Fri 9 AM–6 PM · Sat–Sun closed
  13. Based in El Paso, 18 mi away

    53/100IFR Score

    Ranked #17 because of its Google rating and review volume: 5.0★ from 81 Google reviews.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 81 Google reviews
    Hours
    Mon–Fri 7 AM–5 PM · Sat–Sun closed
    Address
    4171 N Mesa St Bldg d ste 203, El Paso, TX 79902
  14. Based in Las Cruces, 29 mi away

    52/100IFR Score

    Ranked #18 because of its Google rating and service focus: 5.0★ from 7 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 7 Google reviews
    Hours
    Mon–Tue 8 AM–5 PM · Wed 8 AM–4 PM · Thu–Fri 8 AM–5 PM · Sat–Sun closed
    Address
    715 E Idaho Ave Bldg.4 STE C, Las Cruces, NM 88001
  15. Based in Fresno, 18 mi away

    52/100IFR Score

    Ranked #19 because of its Google rating and service focus: 5.0★ from 4 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 4 Google reviews
    Hours
    Mon–Fri 9 AM–5 PM · Sat–Sun closed
  16. Based in Horizon City, 18 mi away

    52/100IFR Score

    Ranked #20 because of its Google rating and review volume: 4.9★ from 28 Google reviews.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.9★ from 28 Google reviews
    Hours
    Mon–Sun 8 AM–8 PM
  17. #22 Rednet

    Based in El Paso, 22 mi away

    52/100IFR Score

    Ranked #22 because of its Google rating and service focus: 4.3★ from 4 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.3★ from 4 Google reviews
    Hours
    Mon–Fri 8 AM–5 PM · Sat–Sun closed
    Address
    Punto Alpha, Av. Campos Eliseos 1961-C3, Campos Elíseos, 32472 Juárez, Chih., Mexico
  18. Based in Las Cruces, 29 mi away

    52/100IFR Score

    Ranked #23 because of its Google rating and service focus: 5.0★ from 5 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 5 Google reviews
    Hours
    Mon–Fri 8:30 AM–5 PM · Sat–Sun closed
    Address
    141 Roadrunner Pkwy Ste 125, Las Cruces, NM 88011
  19. Based in Las Cruces, 30 mi away

    51/100IFR Score

    Ranked #24 because of its Google rating and service focus: 2.6★ from 24 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 2.6★ from 24 Google reviews
    Hours
    Mon–Fri 8 AM–5 PM · Sat–Sun closed
    Address
    580 N Telshor Blvd, Las Cruces, NM 88011

All 39 managed IT service providers

#1 to #25 are shown in full above. Here are #26 to #39, in IFR Score order; each links to its profile.

managed IT service providers in Chaparral, ranks 26 to 39
RankBusinessIFR ScoreGoogle ratingDistance
26RemoteOver.com - El Paso515.0★ (49)15 mi
27TechBit Solutions504.8★ (17)19 mi
28Dorney Security Systems Inc. Storefront504.6★ (54)18 mi
29Novatech Systems495.0★ (25)17 mi
30OnPoint Computer Solutions494.7★ (51)31 mi
31Call Posse Computer Services484.7★ (17)37 mi
32Advanced Business Solutions485.0★ (10)15 mi
33PC & Net Techies475.0★ (11)25 mi
34Makios Technology464.8★ (10)17 mi
35RG Technologies, LLC464.5★ (4)10 mi
36Visual Edge IT El Paso, Texas464.3★ (9)17 mi
37Genius Enterprises452.6★ (5)17 mi
38Masser Technologies443.7★ (6)17 mi
39Aggie Tech @ The NMSU Bookstore443.2★ (11)28 mi

Also serving Chaparral

20 more managed IT service providers within 50 mi that we can't rank yet: too few reviews, or a service we couldn't confirm. Listed A to Z.

Unranked managed IT service providers serving Chaparral
BusinessGoogle ratingDistance
Advanced Network Management, Inc.5.0★ (1)29 mi
Alpha IT2.0★ (1)20 mi
Amazing Computer Services5.0★ (2)29 mi
GoGo Enterprise4.0★ (1)In Chaparral
Ice Giant ITIn Chaparral
IConsultors5.0★ (1)12 mi
Infotek IT Solutions5.0★ (1)25 mi
J-3 Solutions LLC5.0★ (1)40 mi
Network IT Solutions LLC5.0★ (2)15 mi
Organ Mountain IT5.0★ (1)29 mi
pixelByte5.0★ (2)17 mi
Reliable Networks ITIn Chaparral
Romero Computer Services LLC5.0★ (1)12 mi
Sensible IT Solutions LLC5.0★ (1)36 mi
Tech-Surgeons El Paso iPhone Repair Center1.0★ (1)18 mi
TechBit Solutions LLC4.5★ (2)18 mi
TechBit Solutions LLC5.0★ (1)18 mi
The Grind Internet Shop4.7★ (197)In Chaparral
West Texas IT Solutions5.0★ (1)17 mi
xploITtech3.0★ (2)10 mi

How we ranked Chaparral managed IT service providers

We scored 39 Chaparral managed IT service providers on nine factors, weighted as shown. An IT firm is ranked when its service is confirmed and it has 3 or more Google reviews or a claimed profile. An IT firm with no Google reviews scores zero on rating, review volume and recency. Other unknown factors are left out, not counted as zero. Scores last refreshed November 9, 2026.

Paid placement never changes a rank or score. Sponsored businesses are paid, labelled, limited to 3 and shown above the ranking, outside it.

Read the full method: formula, sources and exclusions

IFR Score factors and weights
FactorWeightComputed fromIn Chaparral data
Reputation25%Google star rating, adjusted for how many reviews back itMeasured
Review volume15%Number of Google reviews, compared with the most-reviewed IT firm on the listMeasured
Recency10%Share of reviews from the last 12 monthsNot yet collected
Availability5%Weekly open hours, Saturday, Sunday and 24/7 supportMeasured
Service focus15%How clearly the firm does this service (its Google category and name)Measured
Proximity5%Based in the city scores highest, less the farther away it isMeasured
Claimed profile10%The firm has claimed its IT Firms Ranked profile (free or paid earn the same)Measured
Partnered5%The firm links to IT Firms Ranked from its own website with our badge, checked periodicallyMeasured
Client reviews10%Verified client reviews collected by IT Firms Ranked: their rating and how many there areMeasured

How to choose a managed IT service provider

  1. Ask for a sample service-level agreement and compare response times, support hours and exclusions.
  2. Check how backups are done and tested, and ask when they last restored a client’s data.
  3. Ask which security tools are included and which cost extra (MFA, endpoint protection, email filtering, staff training).
  4. Make sure you, not the firm, own your accounts, domain names and licences.
  5. Ask for two or three references from clients of your size and industry, and call them.
  6. Get the scope, response times and price in writing before you sign, including how you leave and get your data back.

Questions to ask a managed IT service provider

  • Is the price per user, per device or a bundle, and what is not included?
  • What are your response times for urgent, normal and low-priority tickets?
  • Is your help desk in-house or outsourced, and what are its hours?
  • How do you back up our data, how often do you test restores, and where are the copies kept?
  • Which security tools are included, and do you monitor alerts after hours?
  • What happens to our passwords, documentation and data if we leave?
  • Can you give us references from clients of our size and industry?

Terms explained

MSP (managed service provider)
A firm that runs a business’s IT for a recurring fee: monitoring, patching, help desk, backups and security tools.
Co-managed IT
An arrangement where an outside firm supports an in-house IT person or team, sharing tools and tasks.
Break-fix
IT support paid per incident or per hour, with no monthly agreement.
SLA (service-level agreement)
The contract terms for response and resolution times, uptime and support hours.
Help desk
The support line staff call or email for IT problems.
RMM
Remote monitoring and management software that lets an IT firm watch, patch and fix computers remotely.
vCIO
A virtual chief information officer: part-time IT strategy and budgeting from an outside firm.
MSSP
A managed security service provider: a firm that monitors and manages security tools around the clock.
EDR / MDR
Endpoint detection and response software, and the managed service of people watching its alerts (managed detection and response).
MFA
Multi-factor authentication: a second proof of identity, such as an app prompt, on top of a password.
Penetration test
An authorised, simulated attack on your systems to find weaknesses before criminals do.
SOC 2
An independent auditor’s report (AICPA standard) on a service provider’s security controls.

Managed IT service providers in Chaparral: frequently asked questions

Who is the best managed IT service provider in Chaparral?

By IFR Score, the highest-ranked managed IT service provider in Chaparral, NM is SmarTech Solutions | Formerly Mr. Phone Doctor with an IFR Score of 63/100. It has 4.8★ from 266 Google reviews. It is open Saturdays until 5 PM. Hardin Technology - El Paso Managed IT Services Company (#2) and Contigo Technology - El Paso Managed IT Services Company (#3) follow. We ranked 39 managed IT service providers on nine factors, last updated November 9, 2026.

How many managed IT service providers are there in Chaparral?

ITFirmsRanked ranks 39 managed IT service providers serving Chaparral, NM. Another 20 within 50 mi are listed but not ranked yet. Counts are as of November 2026.

Which managed IT service providers in Chaparral work on weekends?

17 of 39 ranked managed IT service providers post Saturday hours and 8 post Sunday hours. The highest-ranked open Saturdays are SmarTech Solutions | Formerly Mr. Phone Doctor (#1), Hardin Technology - El Paso Managed IT Services Company (#2) and Contigo Technology - El Paso Managed IT Services Company (#3). Posted hours are office hours; many firms also run an after-hours support line for contract clients.

What Google rating do Chaparral managed IT service providers have?

The median Google rating among 39 rated managed IT service providers in Chaparral is 4.9★, with a median of 17 reviews. Glitch Gaming Center has the most, 428 reviews, and ranks #7. We adjust ratings for review count, so a few five-star reviews cannot top the list.

How does ITFirmsRanked rank managed IT service providers?

Each managed IT service provider gets a 0–100 IFR Score from nine published factors, led by reputation (25%), review volume (15%), service focus (15%) and recency (10%). An IT firm with no Google reviews scores zero on rating, review volume and recency; other factors we cannot measure are left out. Only IT firms with a confirmed service and 3 or more reviews, or a claimed profile, are ranked.

Do managed IT service providers outside Chaparral count in this ranking?

Yes, if they are within 50 mi of the Chaparral city center, our service radius for managed IT service providers. Each listing shows where the IT firm is based and how far away it is. Proximity is 5% of the IFR Score, so a nearby IT firm gets a small edge.

Can managed IT service providers pay to rank higher on ITFirmsRanked?

No. The IFR Score never reads payment status, and this ranking has 0 paid placements. Up to 3 Featured IT firms may appear above the list, labelled Sponsored and showing their honest rank.

What does a managed IT service provider do?

Managed IT service providers (MSPs) run a business’s computers, servers, network, Microsoft 365 or Google accounts, backups and help desk for a monthly fee, or provide IT support by the hour.

How are managed it service providers in Chaparral ranked?

By IFR Score: Google rating and review volume, recent reviews, opening hours, how clearly the firm does managed IT services and IT support, distance, a claimed profile, our badge and verified client reviews. Sponsored placements never change the order.

What should a managed IT agreement include?

At minimum: help desk support for your staff, monitoring and patching of computers and servers, backups that are tested, security tools such as endpoint protection and multi-factor authentication, and a named contact. The agreement should state response times, support hours and what counts as out of scope.

Is managed IT priced per user or per device?

Both models are common, and some firms sell tiered bundles. Per-user pricing suits staff with several devices; per-device pricing suits shared computers. Compare quotes on the same number of users, devices and servers.

How long are managed IT contracts?

Often one to three years, sometimes month to month. Check the notice period, any early-termination fee and how the firm hands over passwords, documentation and data when the contract ends.

Update log for Chaparral

  1. November 2026: IFR Scores recalculated for 39 managed IT service providers serving Chaparral.
  2. November 2026: 1 duplicate listing merged.