67/100IFR Score
Ranked #1 because of its Google rating and service focus: 4.6★ from 382 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Best Computer Repair Shops in Waterbury, CT (2026)
107 computer repair shops ranked by IFR ScoreUpdated 0 paid placements in this rankingHow we rank →
The short answer
- 1
Best overall in Waterbury: The Fix - Phone Repair, Tablet Repair and Accessories, IFR Score 67/100; 4.6★ from 382 Google reviews; open 7 days a week.
- 5
Most-reviewed: fixwireless: buy/repair/sell, 830 Google reviews at 4.9★, the most of 107 ranked; ranked #5.
Rankings can't be bought. IT providers can't pay to change their rank or score. How we rank
107 Waterbury computer repair shops are ranked here by IFR Score, from nine published factors. 65 open Saturdays and 36 open Sundays, based on posted hours. The median Google rating is 4.9★ across 107 rated IT firms.
Top 10 computer repair shops in Waterbury at a glance
Ranked by IFR Score from public data. Sponsored placements are labelled and never change the order.
| Rank | Business | IFR Score | Google rating | Based in | Hours | Best for |
|---|---|---|---|---|---|---|
| 1 | The Fix - Phone Repair, Tablet Repair and Accessories | 67 | 4.6★ (382) | Waterbury | Sat · Sun · Evenings | Overall |
| 2 | PhoneZone | 66 | 4.9★ (170) | Waterbury | Sat · Sun · Evenings | — |
| 3 | J&R Computers | 66 | 4.9★ (456) | Bristol, 3 mi away | Sat | — |
| 4 | Mobile Rescue Tech | 66 | 4.7★ (702) | Bristol, 11 mi away | Sat · Sun · Evenings | — |
| 5 | fixwireless: buy/repair/sell | 64 | 4.9★ (830) | Hamden, 16 mi away | Sat · Evenings | Most reviews |
| 6 | GCS COMPUTER LLC | 64 | 4.6★ (496) | Derby, 17 mi away | Sat · Sun · Evenings | — |
| 7 | M & J Video Games & Collectibles | 64 | 4.4★ (661) | Plainville, 11 mi away | Sat · Sun · Evenings | — |
| 8 | AAT All About Tech Downtown Bristol - Phone Tablet Laptop Computer Game Console Drone Repair | 64 | 4.8★ (237) | Bristol, 10 mi away | Sat · Sun · Evenings | — |
| 9 | Evolve Computer | 62 | 4.8★ (518) | Shelton, 17 mi away | Sat · Evenings | — |
| 10 | RT Computer Repair | 62 | 4.6★ (79) | Waterbury | Sat | — |
The 107 best computer repair shops in Waterbury, ranked
Ordered by IFR Score, a 0–100 score from nine published factors. Paid placement never changes the order.
Ranked by IFR Score from public data. Sponsored placements are labelled and never change the order.
#2 PhoneZone
Based in Waterbury
66/100IFR ScoreRanked #2 because of its Google rating and service focus: 4.9★ from 170 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Bristol, 3 mi away
66/100IFR ScoreRanked #3 because of its Google rating and service focus: 4.9★ from 456 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Bristol, 11 mi away
66/100IFR ScoreRanked #4 because of its Google rating and service focus: 4.7★ from 702 Google reviews, listed on Google as “Computer service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Hamden, 16 mi away
64/100IFR ScoreRanked #5 because of its Google rating and review volume: 4.9★ from 830 Google reviews, the most in Waterbury.
Based on 8 of 9 factors; recency not yet collected.
Based in Derby, 17 mi away
64/100IFR ScoreRanked #6 because of its Google rating and service focus: 4.6★ from 496 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Plainville, 11 mi away
64/100IFR ScoreRanked #7 because of its Google rating and service focus: 4.4★ from 661 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Bristol, 10 mi away
64/100IFR ScoreRanked #8 because of its Google rating and service focus: 4.8★ from 237 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Shelton, 17 mi away
62/100IFR ScoreRanked #9 because of its Google rating and service focus: 4.8★ from 518 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Waterbury
62/100IFR ScoreRanked #10 because of its Google rating and service focus: 4.6★ from 79 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Seymour, 11 mi away
61/100IFR ScoreRanked #11 because of its Google rating and service focus: 5.0★ from 118 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Bristol, 3 mi away
61/100IFR ScoreRanked #12 because of its Google rating and service focus: 5.0★ from 98 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in North Haven, 18 mi away
61/100IFR ScoreRanked #13 because of its Google rating and service focus: 4.9★ from 179 Google reviews, listed on Google as “Computer repair service”.
Based on 7 of 9 factors; recency and availability not yet collected.
Based in Waterbury
60/100IFR ScoreRanked #14 because of its Google rating and service focus: 5.0★ from 55 Google reviews, listed on Google as “Computer service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Waterbury
60/100IFR ScoreRanked #15 because of its Google rating and service focus: 4.7★ from 41 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Danbury, 16 mi away
60/100IFR ScoreRanked #16 because of its Google rating and service focus: 4.9★ from 134 Google reviews, listed on Google as “Computer repair service”.
Based on 7 of 9 factors; recency and availability not yet collected.
#17 CMC Computers
Based in Bristol, 9 mi away
60/100IFR ScoreRanked #17 because of its Google rating and service focus: 4.9★ from 79 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
#18 CT Tech Express
Based in Middletown, 20 mi away
60/100IFR ScoreRanked #18 because of its Google rating and service focus: 5.0★ from 203 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Cheshire, 4 mi away
59/100IFR ScoreRanked #19 because of its Google rating and service focus: 3.5★ from 26 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Cheshire, 12 mi away
59/100IFR ScoreRanked #20 because of its Google rating and service focus: 4.7★ from 26 Google reviews, listed on Google as “Computer service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Waterbury
59/100IFR ScoreRanked #21 because of its Google rating and service focus: 3.3★ from 87 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
#22 MacWorks, LLC
Based in East Haven, 16 mi away
58/100IFR ScoreRanked #22 because of its Google rating and service focus: 4.9★ from 69 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
#23 Ct Computer Inc.
Based in Bristol, 11 mi away
58/100IFR ScoreRanked #23 because of its Google rating and service focus: 4.8★ from 53 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
#24 NSI
Based in Naugatuck, 5 mi away
58/100IFR ScoreRanked #24 because of its Google rating and service focus: 4.8★ from 42 Google reviews, listed on Google as “Computer service”.
Based on 8 of 9 factors; recency not yet collected.
#25 Godfather IT
Based in Cheshire, 10 mi away
58/100IFR ScoreRanked #25 because of its Google rating and service focus: 5.0★ from 23 Google reviews, listed on Google as “Computer repair service”.
Based on 7 of 9 factors; recency and availability not yet collected.
Computer repair shops ranked #26 to #50
#1 to #25 are shown in full above. Here are #26 to #50, in IFR Score order; each links to its profile. We publish the top 50 of 107 ranked computer repair shops here; the rest are on their profiles.
Also serving Waterbury
20 more computer repair shops within 20 mi that we can't rank yet: too few reviews, or a service we couldn't confirm. Listed A to Z.
| Business | Google rating | Distance |
|---|---|---|
| Ajw llc | 5.0★ (2) | 17 mi |
| Computer Innovations Inc | 5.0★ (1) | 8 mi |
| Computer Pros LLC | 3.0★ (2) | 13 mi |
| Eliant Technologies | 5.0★ (2) | 17 mi |
| EZ PC Solutions LLC | In Waterbury | |
| Field Tech Now, LLC | In Waterbury | |
| Network Outsource | In Waterbury | |
| Novocreation Creative Studio | In Waterbury | |
| Okie Dokie LLC | 5.0★ (2) | 17 mi |
| P C Doctor LLC | 5.0★ (2) | 20 mi |
| Pat's PC Repairs | 1.0★ (1) | 9 mi |
| PC Services, LLC | 5.0★ (2) | 15 mi |
| ResolveIT, Inc. | 5.0★ (2) | 17 mi |
| RuelTronic Computers LLC | 5.0★ (2) | 16 mi |
| Tech Central Solution | 3.0★ (2) | 10 mi |
| TechCharm Solutions LLC | 5.0★ (2) | 16 mi |
| The PC Wizard | 5.0★ (2) | 17 mi |
| Unlock Them | In Waterbury | |
| US-CT | In Waterbury | |
| Valued Technology Services | 5.0★ (2) | In Waterbury |
How we ranked Waterbury computer repair shops
We scored 107 Waterbury computer repair shops on nine factors, weighted as shown. An IT firm is ranked when its service is confirmed and it has 3 or more Google reviews or a claimed profile. An IT firm with no Google reviews scores zero on rating, review volume and recency. Other unknown factors are left out, not counted as zero. Scores last refreshed November 9, 2026.
Paid placement never changes a rank or score. Sponsored businesses are paid, labelled, limited to 3 and shown above the ranking, outside it.
| Factor | Weight | Computed from | In Waterbury data |
|---|---|---|---|
| Reputation | 25% | Google star rating, adjusted for how many reviews back it | Measured |
| Review volume | 15% | Number of Google reviews, compared with the most-reviewed IT firm on the list | Measured |
| Recency | 10% | Share of reviews from the last 12 months | Not yet collected |
| Availability | 5% | Weekly open hours, Saturday, Sunday and 24/7 support | Measured |
| Service focus | 15% | How clearly the firm does this service (its Google category and name) | Measured |
| Proximity | 5% | Based in the city scores highest, less the farther away it is | Measured |
| Claimed profile | 10% | The firm has claimed its IT Firms Ranked profile (free or paid earn the same) | Measured |
| Partnered | 5% | The firm links to IT Firms Ranked from its own website with our badge, checked periodically | Measured |
| Client reviews | 10% | Verified client reviews collected by IT Firms Ranked: their rating and how many there are | Measured |
How to choose a computer repair shop
- Ask for a written estimate and approve any extra work before it is done.
- Ask whether they come on site and whether they work on business systems as well as home computers.
- Check the warranty on parts and labour.
- Ask for two or three references from clients of your size and industry, and call them.
- Get the scope, response times and price in writing before you sign, including how you leave and get your data back.
Questions to ask a computer repair shop
- Is the diagnosis free, and how much is the estimate likely to change?
- Do you back up our data before the repair?
- Do you offer on-site visits for businesses?
- What warranty do you give on parts and labour?
- How long will the repair take?
Terms explained
- MSP (managed service provider)
- A firm that runs a business’s IT for a recurring fee: monitoring, patching, help desk, backups and security tools.
- Co-managed IT
- An arrangement where an outside firm supports an in-house IT person or team, sharing tools and tasks.
- Break-fix
- IT support paid per incident or per hour, with no monthly agreement.
- SLA (service-level agreement)
- The contract terms for response and resolution times, uptime and support hours.
- Help desk
- The support line staff call or email for IT problems.
- RMM
- Remote monitoring and management software that lets an IT firm watch, patch and fix computers remotely.
- vCIO
- A virtual chief information officer: part-time IT strategy and budgeting from an outside firm.
- MSSP
- A managed security service provider: a firm that monitors and manages security tools around the clock.
- EDR / MDR
- Endpoint detection and response software, and the managed service of people watching its alerts (managed detection and response).
- MFA
- Multi-factor authentication: a second proof of identity, such as an app prompt, on top of a password.
- Penetration test
- An authorised, simulated attack on your systems to find weaknesses before criminals do.
- SOC 2
- An independent auditor’s report (AICPA standard) on a service provider’s security controls.
Computer repair shops in Waterbury: frequently asked questions
Who is the best computer repair shop in Waterbury?
By IFR Score, the highest-ranked computer repair shop in Waterbury, CT is The Fix - Phone Repair, Tablet Repair and Accessories with an IFR Score of 67/100. It has 4.6★ from 382 Google reviews. It is open 7 days a week. PhoneZone (#2) and J&R Computers (#3) follow. We ranked 107 computer repair shops on nine factors, last updated November 9, 2026.
How many computer repair shops are there in Waterbury?
ITFirmsRanked ranks 107 computer repair shops serving Waterbury, CT. 6 of them are based in Waterbury; the rest serve it from nearby towns. Another 20 within 20 mi are listed but not ranked yet. Counts are as of November 2026.
Which computer repair shops in Waterbury work on weekends?
65 of 107 ranked computer repair shops post Saturday hours and 36 post Sunday hours. The highest-ranked open Saturdays are The Fix - Phone Repair, Tablet Repair and Accessories (#1), PhoneZone (#2) and J&R Computers (#3). Posted hours are office hours; many firms also run an after-hours support line for contract clients.
What Google rating do Waterbury computer repair shops have?
The median Google rating among 107 rated computer repair shops in Waterbury is 4.9★, with a median of 20 reviews. fixwireless: buy/repair/sell has the most, 830 reviews, and ranks #5. We adjust ratings for review count, so a few five-star reviews cannot top the list.
How does ITFirmsRanked rank computer repair shops?
Each computer repair shop gets a 0–100 IFR Score from nine published factors, led by reputation (25%), review volume (15%), service focus (15%) and recency (10%). An IT firm with no Google reviews scores zero on rating, review volume and recency; other factors we cannot measure are left out. Only IT firms with a confirmed service and 3 or more reviews, or a claimed profile, are ranked.
Do computer repair shops outside Waterbury count in this ranking?
Yes, if they are within 20 mi of the Waterbury city center, our service radius for computer repair shops. Each listing shows where the IT firm is based and how far away it is. Proximity is 5% of the IFR Score, so a nearby IT firm gets a small edge.
Can computer repair shops pay to rank higher on ITFirmsRanked?
No. The IFR Score never reads payment status, and this ranking has 0 paid placements. Up to 3 Featured IT firms may appear above the list, labelled Sponsored and showing their honest rank.
What does a computer repair shop do?
Computer repair shops fix desktops, laptops and printers in store or on site: hardware repairs, upgrades, virus removal and setup. Many serve small offices as well as households.
How are computer repair shops in Waterbury ranked?
By IFR Score: Google rating and review volume, recent reviews, opening hours, how clearly the firm does computer repair, distance, a claimed profile, our badge and verified client reviews. Sponsored placements never change the order.
Should a business use a computer repair shop or an IT provider?
A repair shop suits one-off fixes on a few computers. Once you rely on shared files, email, backups and security across several staff, an IT provider with a support agreement usually works out better.
Should we back up before a repair?
Yes, if the computer still starts. Repairs can involve replacing drives or reinstalling the system. Ask the shop whether it backs up data first and what it charges.
Update log for Waterbury
- November 2026: IFR Scores recalculated for 107 computer repair shops serving Waterbury.
More computer repair shops and Waterbury pages
Computer repair shops near Waterbury
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