65/100IFR Score
Ranked #1 because of its Google rating and service focus: 4.9★ from 446 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Best Computer Repair Shops in Shaker Heights, OH (2026)
102 computer repair shops ranked by IFR ScoreUpdated 0 paid placements in this rankingHow we rank →
The short answer
- 1
Best overall in Shaker Heights: Computer Doctor, IFR Score 65/100; 4.9★ from 446 Google reviews; open Saturdays until 4 PM.
- 29
Most-reviewed: Express Phone Repair Mentor, 1,712 Google reviews at 4.7★, the most of 102 ranked; ranked #29.
Rankings can't be bought. IT providers can't pay to change their rank or score. How we rank
102 Shaker Heights computer repair shops are ranked here by IFR Score, from nine published factors. 48 open Saturdays and 31 open Sundays, based on posted hours. The median Google rating is 4.8★ across 102 rated IT firms.
Top 10 computer repair shops in Shaker Heights at a glance
Ranked by IFR Score from public data. Sponsored placements are labelled and never change the order.
| Rank | Business | IFR Score | Google rating | Based in | Hours | Best for |
|---|---|---|---|---|---|---|
| 1 | Computer Doctor | 65 | 4.9★ (446) | Cleveland, 2 mi away | Sat | Overall |
| 2 | Fast Fix Mobile - Cell Phone, iPhone, iPad,Tablet, PS5, XBox, HDMi & Computer Repair | 65 | 4.9★ (772) | Cleveland, 14 mi away | Sat · Sun · Evenings | — |
| 3 | Simple Fix | 65 | 5.0★ (222) | Brecksville, 5 mi away | Sat · Sun · Evenings | — |
| 4 | Secure Data Recovery Services | 64 | 4.9★ (478) | Cleveland, 7 mi away | Sat | — |
| 5 | Cleveland Heights PC | 62 | 4.5★ (167) | Cleveland Heights, 3 mi away | — | — |
| 6 | Ascendtech | 61 | 4.8★ (708) | Willoughby, 12 mi away | — | — |
| 7 | Tones Wireless | 61 | 4.0★ (374) | Cleveland, 6 mi away | Sat · Sun · Evenings | — |
| 8 | Express PlayStation PS4/PS5/XBOX/HDMI/MACBOOK/Computer & iPhone Repair in Mentor | 60 | 4.8★ (158) | Mentor, 15 mi away | Sat · Sun · Evenings | — |
| 9 | KingPin Computers | 60 | 4.9★ (114) | North Royalton, 14 mi away | Sat · Sun · Evenings | — |
| 10 | Magic Micro - High End Custom and Pre-Built PCs for Gaming & Businesses | 60 | 4.5★ (243) | Cleveland, 3 mi away | — | — |
The 102 best computer repair shops in Shaker Heights, ranked
Ordered by IFR Score, a 0–100 score from nine published factors. Paid placement never changes the order.
Ranked by IFR Score from public data. Sponsored placements are labelled and never change the order.
Based in Cleveland, 14 mi away
65/100IFR ScoreRanked #2 because of its Google rating and service focus: 4.9★ from 772 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
#3 Simple Fix
Based in Brecksville, 5 mi away
65/100IFR ScoreRanked #3 because of its Google rating and service focus: 5.0★ from 222 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Cleveland, 7 mi away
64/100IFR ScoreRanked #4 because of its Google rating and service focus: 4.9★ from 478 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Cleveland Heights, 3 mi away
62/100IFR ScoreRanked #5 because of its Google rating and service focus: 4.5★ from 167 Google reviews, listed on Google as “Computer repair service”.
Based on 7 of 9 factors; recency and availability not yet collected.
#6 Ascendtech
Based in Willoughby, 12 mi away
61/100IFR ScoreRanked #6 because of its Google rating and service focus: 4.8★ from 708 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Cleveland, 6 mi away
61/100IFR ScoreRanked #7 because of its Google rating and service focus: 4.0★ from 374 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Mentor, 15 mi away
60/100IFR ScoreRanked #8 because of its Google rating and service focus: 4.8★ from 158 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in North Royalton, 14 mi away
60/100IFR ScoreRanked #9 because of its Google rating and service focus: 4.9★ from 114 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Cleveland, 3 mi away
60/100IFR ScoreRanked #10 because of its Google rating and service focus: 4.5★ from 243 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Cleveland, 9 mi away
60/100IFR ScoreRanked #11 because of its Google rating and service focus: 5.0★ from 84 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in North Olmsted, 18 mi away
60/100IFR ScoreRanked #12 because of its Google rating and service focus: 4.8★ from 404 Google reviews, listed on Google as “Computer service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Cleveland, 7 mi away
60/100IFR ScoreRanked #13 because of its Google rating and service focus: 4.9★ from 156 Google reviews, listed on Google as “Computer service”.
Based on 8 of 9 factors; recency not yet collected.
#14 E-Tech Computers
Based in Cleveland, 13 mi away
60/100IFR ScoreRanked #14 because of its Google rating and service focus: 4.7★ from 524 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Beachwood, 1 mi away
59/100IFR ScoreRanked #15 because of its Google rating and service focus: 4.7★ from 24 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Cleveland, 9 mi away
59/100IFR ScoreRanked #16 because of its Google rating and service focus: 4.6★ from 173 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
#17 PC 360, LLC.
Based in Brecksville, 10 mi away
59/100IFR ScoreRanked #17 because of its Google rating and service focus: 5.0★ from 64 Google reviews, listed on Google as “Computer repair service”.
Based on 7 of 9 factors; recency and availability not yet collected.
#18 WeldonPC.com
Based in Garfield Heights, 6 mi away
59/100IFR ScoreRanked #18 because of its Google rating and service focus: 4.7★ from 132 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
#19 PC Relieve
Based in Seven Hills, 9 mi away
59/100IFR ScoreRanked #19 because of its Google rating and service focus: 5.0★ from 32 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Lakewood, 13 mi away
59/100IFR ScoreRanked #20 because of its Google rating and service focus: 4.8★ from 294 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in North Royalton, 14 mi away
58/100IFR ScoreRanked #21 because of its Google rating and service focus: 4.8★ from 63 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
#22 A to Z Computers
Based in Cleveland, 3 mi away
58/100IFR ScoreRanked #22 because of its Google rating and service focus: 4.3★ from 37 Google reviews, listed on Google as “Computer repair service”.
Based on 7 of 9 factors; recency and availability not yet collected.
Based in Eastlake, 13 mi away
58/100IFR ScoreRanked #23 because of its Google rating and service focus: 5.0★ from 75 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Cleveland, 4 mi away
58/100IFR ScoreRanked #24 because of its Google rating and service focus: 4.5★ from 18 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Beachwood, 8 mi away
58/100IFR ScoreRanked #25 because of its Google rating and service focus: 5.0★ from 73 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Computer repair shops ranked #26 to #50
#1 to #25 are shown in full above. Here are #26 to #50, in IFR Score order; each links to its profile. We publish the top 50 of 102 ranked computer repair shops here; the rest are on their profiles.
Also serving Shaker Heights
20 more computer repair shops within 20 mi that we can't rank yet: too few reviews, or a service we couldn't confirm. Listed A to Z.
| Business | Google rating | Distance |
|---|---|---|
| 1-2-5 Computing Services | 3.0★ (2) | 9 mi |
| Blondell Express computer solutions | 5.0★ (2) | 11 mi |
| Cleveland Data Solutions | In Shaker Heights | |
| Cleveland Tech Support | 5.0★ (2) | 19 mi |
| Computer tech solutions | 3.5★ (2) | 9 mi |
| Digital Bill Music, Software, and Designs | 5.0★ (2) | 19 mi |
| Edge Compute Solutions | In Shaker Heights | |
| EKON Technology | In Shaker Heights | |
| Euclid Friendly Computer Service | 5.0★ (2) | 8 mi |
| Greater Cleveland Home Tech | 5.0★ (2) | 9 mi |
| Ingetuit IT Solutions | In Shaker Heights | |
| IT Solutions | 3.0★ (2) | In Shaker Heights |
| LJ tech support | 5.0★ (2) | 12 mi |
| N2endSolutions LLC | In Shaker Heights | |
| OCI | 3.0★ (2) | 16 mi |
| QualityIP Cleveland | 3.0★ (2) | 8 mi |
| Sand Dollar Cybersecurity, LLC | In Shaker Heights | |
| Shakergeek | 5.0★ (20) | In Shaker Heights |
| WINWINSOLUTIONS,LLC | In Shaker Heights | |
| ZippyCat Technologies | 5.0★ (2) | 13 mi |
How we ranked Shaker Heights computer repair shops
We scored 102 Shaker Heights computer repair shops on nine factors, weighted as shown. An IT firm is ranked when its service is confirmed and it has 3 or more Google reviews or a claimed profile. An IT firm with no Google reviews scores zero on rating, review volume and recency. Other unknown factors are left out, not counted as zero. Scores last refreshed November 9, 2026.
Paid placement never changes a rank or score. Sponsored businesses are paid, labelled, limited to 3 and shown above the ranking, outside it.
| Factor | Weight | Computed from | In Shaker Heights data |
|---|---|---|---|
| Reputation | 25% | Google star rating, adjusted for how many reviews back it | Measured |
| Review volume | 15% | Number of Google reviews, compared with the most-reviewed IT firm on the list | Measured |
| Recency | 10% | Share of reviews from the last 12 months | Not yet collected |
| Availability | 5% | Weekly open hours, Saturday, Sunday and 24/7 support | Measured |
| Service focus | 15% | How clearly the firm does this service (its Google category and name) | Measured |
| Proximity | 5% | Based in the city scores highest, less the farther away it is | Measured |
| Claimed profile | 10% | The firm has claimed its IT Firms Ranked profile (free or paid earn the same) | Measured |
| Partnered | 5% | The firm links to IT Firms Ranked from its own website with our badge, checked periodically | Measured |
| Client reviews | 10% | Verified client reviews collected by IT Firms Ranked: their rating and how many there are | Measured |
How to choose a computer repair shop
- Ask for a written estimate and approve any extra work before it is done.
- Ask whether they come on site and whether they work on business systems as well as home computers.
- Check the warranty on parts and labour.
- Ask for two or three references from clients of your size and industry, and call them.
- Get the scope, response times and price in writing before you sign, including how you leave and get your data back.
Questions to ask a computer repair shop
- Is the diagnosis free, and how much is the estimate likely to change?
- Do you back up our data before the repair?
- Do you offer on-site visits for businesses?
- What warranty do you give on parts and labour?
- How long will the repair take?
Terms explained
- MSP (managed service provider)
- A firm that runs a business’s IT for a recurring fee: monitoring, patching, help desk, backups and security tools.
- Co-managed IT
- An arrangement where an outside firm supports an in-house IT person or team, sharing tools and tasks.
- Break-fix
- IT support paid per incident or per hour, with no monthly agreement.
- SLA (service-level agreement)
- The contract terms for response and resolution times, uptime and support hours.
- Help desk
- The support line staff call or email for IT problems.
- RMM
- Remote monitoring and management software that lets an IT firm watch, patch and fix computers remotely.
- vCIO
- A virtual chief information officer: part-time IT strategy and budgeting from an outside firm.
- MSSP
- A managed security service provider: a firm that monitors and manages security tools around the clock.
- EDR / MDR
- Endpoint detection and response software, and the managed service of people watching its alerts (managed detection and response).
- MFA
- Multi-factor authentication: a second proof of identity, such as an app prompt, on top of a password.
- Penetration test
- An authorised, simulated attack on your systems to find weaknesses before criminals do.
- SOC 2
- An independent auditor’s report (AICPA standard) on a service provider’s security controls.
Computer repair shops in Shaker Heights: frequently asked questions
Who is the best computer repair shop in Shaker Heights?
By IFR Score, the highest-ranked computer repair shop in Shaker Heights, OH is Computer Doctor with an IFR Score of 65/100. It has 4.9★ from 446 Google reviews. It is open Saturdays until 4 PM. Fast Fix Mobile - Cell Phone, iPhone, iPad,Tablet, PS5, XBox, HDMi & Computer Repair (#2) and Simple Fix (#3) follow. We ranked 102 computer repair shops on nine factors, last updated November 9, 2026.
How many computer repair shops are there in Shaker Heights?
ITFirmsRanked ranks 102 computer repair shops serving Shaker Heights, OH. Another 20 within 20 mi are listed but not ranked yet. Counts are as of November 2026.
Which computer repair shops in Shaker Heights work on weekends?
48 of 102 ranked computer repair shops post Saturday hours and 31 post Sunday hours. The highest-ranked open Saturdays are Computer Doctor (#1), Fast Fix Mobile - Cell Phone, iPhone, iPad,Tablet, PS5, XBox, HDMi & Computer Repair (#2) and Simple Fix (#3). Posted hours are office hours; many firms also run an after-hours support line for contract clients.
What Google rating do Shaker Heights computer repair shops have?
The median Google rating among 102 rated computer repair shops in Shaker Heights is 4.8★, with a median of 20 reviews. Express Phone Repair Mentor has the most, 1,712 reviews, and ranks #29. We adjust ratings for review count, so a few five-star reviews cannot top the list.
How does ITFirmsRanked rank computer repair shops?
Each computer repair shop gets a 0–100 IFR Score from nine published factors, led by reputation (25%), review volume (15%), service focus (15%) and recency (10%). An IT firm with no Google reviews scores zero on rating, review volume and recency; other factors we cannot measure are left out. Only IT firms with a confirmed service and 3 or more reviews, or a claimed profile, are ranked.
Do computer repair shops outside Shaker Heights count in this ranking?
Yes, if they are within 20 mi of the Shaker Heights city center, our service radius for computer repair shops. Each listing shows where the IT firm is based and how far away it is. Proximity is 5% of the IFR Score, so a nearby IT firm gets a small edge.
Can computer repair shops pay to rank higher on ITFirmsRanked?
No. The IFR Score never reads payment status, and this ranking has 0 paid placements. Up to 3 Featured IT firms may appear above the list, labelled Sponsored and showing their honest rank.
What does a computer repair shop do?
Computer repair shops fix desktops, laptops and printers in store or on site: hardware repairs, upgrades, virus removal and setup. Many serve small offices as well as households.
How are computer repair shops in Shaker Heights ranked?
By IFR Score: Google rating and review volume, recent reviews, opening hours, how clearly the firm does computer repair, distance, a claimed profile, our badge and verified client reviews. Sponsored placements never change the order.
Should a business use a computer repair shop or an IT provider?
A repair shop suits one-off fixes on a few computers. Once you rely on shared files, email, backups and security across several staff, an IT provider with a support agreement usually works out better.
Should we back up before a repair?
Yes, if the computer still starts. Repairs can involve replacing drives or reinstalling the system. Ask the shop whether it backs up data first and what it charges.
Update log for Shaker Heights
- November 2026: IFR Scores recalculated for 102 computer repair shops serving Shaker Heights.
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