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Best Computer Repair Shops in Sevierville, TN (2026)

15 computer repair shops ranked by IFR ScoreUpdated 0 paid placements in this rankingHow we rank →

The short answer

  1. 1

    Best overall in Sevierville: Data Tech 11, IFR Score 64/100; 4.9★ from 359 Google reviews; open Saturdays until 3 PM.

  2. 4

    Most-reviewed: GKB Tech Solutions, 28 Google reviews at 5.0★, the most of 15 ranked after Data Tech 11; ranked #4.

Rankings can't be bought. IT providers can't pay to change their rank or score. How we rank

15 Sevierville computer repair shops are ranked here by IFR Score, from nine published factors. 8 open Saturdays and 2 open Sundays, based on posted hours. The median Google rating is 5.0★ across 15 rated IT firms.

Top 10 computer repair shops in Sevierville at a glance

Ranked by IFR Score from public data. Sponsored placements are labelled and never change the order.

Top 10 computer repair shops in Sevierville at a glance
RankBusinessIFR ScoreGoogle ratingBased inHoursBest for
1Data Tech 11644.9★ (359)Knoxville, 15 mi awaySat · EveningsOverall
2Mac PC Rescue615.0★ (26)SeviervilleSat—
3Dr. Computer615.0★ (21)SeviervilleSat—
4GKB Tech Solutions615.0★ (28)SeviervilleSatMost reviews
5LexIT Systems594.8★ (22)Seymour, 15 mi awaySat · Sun · Evenings—
6Mobile Phone Repair585.0★ (7)SeviervilleSat—
7TCS IT Computer Repair and Networking584.9★ (12)Sevierville——
8Smoky Mountain Computer Services575.0★ (6)SeviervilleSat · Evenings—
9Knoxville Maintenance and Technology Services LLC575.0★ (18)Knoxville, 12 mi awaySun—
10Computer Depot Inc.563.8★ (8)Sevierville——

The 15 best computer repair shops in Sevierville, ranked

Ordered by IFR Score, a 0–100 score from nine published factors. Paid placement never changes the order.

Ranked by IFR Score from public data. Sponsored placements are labelled and never change the order.

Scores below: based on 8 of 9 factors; recency not yet collected. Hatched segments mark factors we don't have yet.

  1. Ranked #1 in Sevierville

    Based in Knoxville, 15 mi away

    64/100IFR Score

    Ranked #1 because of its Google rating and review volume: 4.9★ from 359 Google reviews, the most in Sevierville.

    • 4.9★ from 359 Google reviews
    Hours
    Mon–Fri 11 AM–7 PM · Sat 11 AM–3 PM · Sun closed
    Address
    8616 Asheville Hwy, Knoxville, TN 37924
  2. Based in Sevierville

    61/100IFR Score

    Ranked #2 because of its Google rating and service focus: 5.0★ from 26 Google reviews, listed on Google as “Computer repair service”.

    • 5.0★ from 26 Google reviews
    Hours
    Mon–Fri 10 AM–6 PM · Sat 10 AM–5 PM · Sun closed
    Address
    725 Parkway #11, Sevierville, TN 37862
  3. Based in Sevierville

    61/100IFR Score

    Ranked #3 because of its Google rating and service focus: 5.0★ from 21 Google reviews, listed on Google as “Computer repair service”.

    • 5.0★ from 21 Google reviews
    Hours
    Mon–Sat 9 AM–5 PM · Sun closed
    Address
    649 W Dumplin Valley Rd, Jefferson City, TN 37760
  4. Based in Sevierville

    61/100IFR Score

    Ranked #4 because of its Google rating and service focus: 5.0★ from 28 Google reviews, listed on Google as “Computer repair service”.

    • 5.0★ from 28 Google reviews
    Hours
    Mon 9 AM–11 AM · Tue–Wed closed · Thu–Fri 8 AM–10 AM · Sat 11 AM–3 PM · Sun closed
    Address
    1245 Loop Rd, Sevierville, TN 37876
  5. Based in Seymour, 15 mi away

    59/100IFR Score

    Ranked #5 because of its Google rating and service focus: 4.8★ from 22 Google reviews, listed on Google as “Computer repair service”.

    • 4.8★ from 22 Google reviews
    Hours
    Mon–Sun 12 AM–12 AM
  6. Based in Sevierville

    58/100IFR Score

    Ranked #6 because of its Google rating and service focus: 5.0★ from 7 Google reviews, listed on Google as “Computer repair service”.

    • 5.0★ from 7 Google reviews
    Hours
    Mon–Fri 10 AM–6 PM · Sat 10 AM–5 PM · Sun closed
    Address
    725 Parkway #11, Sevierville, TN 37862
  7. Based in Greeneville, 12 mi away

    55/100IFR Score

    Ranked #11 because of its Google rating and service focus: 5.0★ from 17 Google reviews, listed on Google as “Computer repair service”.

    • 5.0★ from 17 Google reviews
    Hours
    Mon–Fri 9 AM–7 PM · Sat–Sun closed
  8. Based in Sevierville

    55/100IFR Score

    Ranked #12 because of its Google rating and service focus: 5.0★ from 5 Google reviews, listed on Google as “Computer repair service”.

    • 5.0★ from 5 Google reviews
    Hours
    Mon–Fri 10 AM–5 PM · Sat–Sun closed
    Address
    3514 Teaster Ln, Pigeon Forge, TN 37863
  9. Based in Sevierville

    54/100IFR Score

    Ranked #14 because of its Google rating and service focus: 3.3★ from 8 Google reviews, listed on Google as “Computer repair service”.

    • 3.3★ from 8 Google reviews
    Hours
    Mon–Fri 4:30 PM–5:30 PM · Sat–Sun closed
    Address
    315 Shawnee Rd, Newport, TN 37821
  10. Based in Maryville, 14 mi away

    53/100IFR Score

    Ranked #15 because of its Google rating and service focus: 5.0★ from 4 Google reviews, listed on Google as “Computer repair service”.

    • 5.0★ from 4 Google reviews
    Hours
    Mon–Fri 9 AM–6 PM · Sat 10 AM–2 PM · Sun closed

Also serving Sevierville

20 more computer repair shops within 20 mi that we can't rank yet: too few reviews, or a service we couldn't confirm. Listed A to Z.

Unranked computer repair shops serving Sevierville
BusinessGoogle ratingDistance
CGZ ServicesIn Sevierville
Clet's Electronic repairs4.0★ (2)In Sevierville
Computer Solutions A-11.0★ (1)In Sevierville
Crawford Data Systems3.5★ (2)In Sevierville
Cyber One SolutionsIn Sevierville
D&J Tech RepairIn Sevierville
Dr. ComputerIn Sevierville
Evertech TNIn Sevierville
Forge ComputersIn Sevierville
Handy-TeksIn Sevierville
Hollowform Workshop5.0★ (1)In Sevierville
MCCSolutions5.0★ (1)In Sevierville
Oakley Optimization5.0★ (6)In Sevierville
Queen's Digital DesignsIn Sevierville
SoftwareKepsIn Sevierville
Table 8 Technology3.0★ (2)In Sevierville
The IT Guy5.0★ (7)In Sevierville
TOG ComputerIn Sevierville
World Computer Services4.5★ (2)In Sevierville
zakotechIn Sevierville

How we ranked Sevierville computer repair shops

We scored 15 Sevierville computer repair shops on nine factors, weighted as shown. An IT firm is ranked when its service is confirmed and it has 3 or more Google reviews or a claimed profile. An IT firm with no Google reviews scores zero on rating, review volume and recency. Other unknown factors are left out, not counted as zero. Scores last refreshed November 9, 2026.

Paid placement never changes a rank or score. Sponsored businesses are paid, labelled, limited to 3 and shown above the ranking, outside it.

Read the full method: formula, sources and exclusions

IFR Score factors and weights
FactorWeightComputed fromIn Sevierville data
Reputation25%Google star rating, adjusted for how many reviews back itMeasured
Review volume15%Number of Google reviews, compared with the most-reviewed IT firm on the listMeasured
Recency10%Share of reviews from the last 12 monthsNot yet collected
Availability5%Weekly open hours, Saturday, Sunday and 24/7 supportMeasured
Service focus15%How clearly the firm does this service (its Google category and name)Measured
Proximity5%Based in the city scores highest, less the farther away it isMeasured
Claimed profile10%The firm has claimed its IT Firms Ranked profile (free or paid earn the same)Measured
Partnered5%The firm links to IT Firms Ranked from its own website with our badge, checked periodicallyMeasured
Client reviews10%Verified client reviews collected by IT Firms Ranked: their rating and how many there areMeasured

How to choose a computer repair shop

  1. Ask for a written estimate and approve any extra work before it is done.
  2. Ask whether they come on site and whether they work on business systems as well as home computers.
  3. Check the warranty on parts and labour.
  4. Ask for two or three references from clients of your size and industry, and call them.
  5. Get the scope, response times and price in writing before you sign, including how you leave and get your data back.

Questions to ask a computer repair shop

  • Is the diagnosis free, and how much is the estimate likely to change?
  • Do you back up our data before the repair?
  • Do you offer on-site visits for businesses?
  • What warranty do you give on parts and labour?
  • How long will the repair take?

Terms explained

MSP (managed service provider)
A firm that runs a business’s IT for a recurring fee: monitoring, patching, help desk, backups and security tools.
Co-managed IT
An arrangement where an outside firm supports an in-house IT person or team, sharing tools and tasks.
Break-fix
IT support paid per incident or per hour, with no monthly agreement.
SLA (service-level agreement)
The contract terms for response and resolution times, uptime and support hours.
Help desk
The support line staff call or email for IT problems.
RMM
Remote monitoring and management software that lets an IT firm watch, patch and fix computers remotely.
vCIO
A virtual chief information officer: part-time IT strategy and budgeting from an outside firm.
MSSP
A managed security service provider: a firm that monitors and manages security tools around the clock.
EDR / MDR
Endpoint detection and response software, and the managed service of people watching its alerts (managed detection and response).
MFA
Multi-factor authentication: a second proof of identity, such as an app prompt, on top of a password.
Penetration test
An authorised, simulated attack on your systems to find weaknesses before criminals do.
SOC 2
An independent auditor’s report (AICPA standard) on a service provider’s security controls.

Computer repair shops in Sevierville: frequently asked questions

Who is the best computer repair shop in Sevierville?

By IFR Score, the highest-ranked computer repair shop in Sevierville, TN is Data Tech 11 with an IFR Score of 64/100. It has 4.9★ from 359 Google reviews. It is open Saturdays until 3 PM. Mac PC Rescue (#2) and Dr. Computer (#3) follow. We ranked 15 computer repair shops on nine factors, last updated November 9, 2026.

How many computer repair shops are there in Sevierville?

ITFirmsRanked ranks 15 computer repair shops serving Sevierville, TN. 10 of them are based in Sevierville; the rest serve it from nearby towns. Another 20 within 20 mi are listed but not ranked yet. Counts are as of November 2026.

Which computer repair shops in Sevierville work on weekends?

8 of 15 ranked computer repair shops post Saturday hours and 2 post Sunday hours. The highest-ranked open Saturdays are Data Tech 11 (#1), Mac PC Rescue (#2) and Dr. Computer (#3). Posted hours are office hours; many firms also run an after-hours support line for contract clients.

What Google rating do Sevierville computer repair shops have?

The median Google rating among 15 rated computer repair shops in Sevierville is 5.0★, with a median of 12 reviews. Data Tech 11 has the most, 359 reviews, and ranks #1. We adjust ratings for review count, so a few five-star reviews cannot top the list.

How does ITFirmsRanked rank computer repair shops?

Each computer repair shop gets a 0–100 IFR Score from nine published factors, led by reputation (25%), review volume (15%), service focus (15%) and recency (10%). An IT firm with no Google reviews scores zero on rating, review volume and recency; other factors we cannot measure are left out. Only IT firms with a confirmed service and 3 or more reviews, or a claimed profile, are ranked.

Do computer repair shops outside Sevierville count in this ranking?

Yes, if they are within 20 mi of the Sevierville city center, our service radius for computer repair shops. Each listing shows where the IT firm is based and how far away it is. Proximity is 5% of the IFR Score, so a nearby IT firm gets a small edge.

Can computer repair shops pay to rank higher on ITFirmsRanked?

No. The IFR Score never reads payment status, and this ranking has 0 paid placements. Up to 3 Featured IT firms may appear above the list, labelled Sponsored and showing their honest rank.

What does a computer repair shop do?

Computer repair shops fix desktops, laptops and printers in store or on site: hardware repairs, upgrades, virus removal and setup. Many serve small offices as well as households.

How are computer repair shops in Sevierville ranked?

By IFR Score: Google rating and review volume, recent reviews, opening hours, how clearly the firm does computer repair, distance, a claimed profile, our badge and verified client reviews. Sponsored placements never change the order.

Should a business use a computer repair shop or an IT provider?

A repair shop suits one-off fixes on a few computers. Once you rely on shared files, email, backups and security across several staff, an IT provider with a support agreement usually works out better.

Should we back up before a repair?

Yes, if the computer still starts. Repairs can involve replacing drives or reinstalling the system. Ask the shop whether it backs up data first and what it charges.

Update log for Sevierville

  1. November 2026: IFR Scores recalculated for 15 computer repair shops serving Sevierville.