69/100IFR Score
Ranked #1 because of its Google rating and review volume: 4.9★ from 1,652 Google reviews, the most in Salem.
Best Computer Repair Shops in Salem, MA (2026)
146 computer repair shops ranked by IFR ScoreUpdated 0 paid placements in this rankingHow we rank →
The short answer
- 1
Best overall in Salem: MobiTech, IFR Score 69/100; 4.9★ from 1,652 Google reviews; open 7 days a week.
- 3
Most-reviewed: iFixOnWheelz.com, 974 Google reviews at 4.9★, the most of 146 ranked after MobiTech; ranked #3.
Rankings can't be bought. IT providers can't pay to change their rank or score. How we rank
146 Salem computer repair shops are ranked here by IFR Score, from nine published factors. 76 open Saturdays and 41 open Sundays, based on posted hours. The median Google rating is 4.9★ across 146 rated IT firms.
Most of this list also appears on the Computer repair shops in Boston ranking. See Computer repair shops in Boston
Top 10 computer repair shops in Salem at a glance
Ranked by IFR Score from public data. Sponsored placements are labelled and never change the order.
| Rank | Business | IFR Score | Google rating | Based in | Hours | Best for |
|---|---|---|---|---|---|---|
| 1 | MobiTech | 69 | 4.9★ (1,652) | Peabody, 3 mi away | Sat · Sun · Evenings | Overall |
| 2 | Fix ‘N Repair - Wakefield | 66 | 4.9★ (853) | Wakefield, 9 mi away | Sat · Sun · Evenings | — |
| 3 | iFixOnWheelz.com | 65 | 4.9★ (974) | Cambridge, 14 mi away | Sat · Sun · Evenings | Most reviews |
| 4 | Fix 'N Repair - Watertown | 64 | 5.0★ (654) | Watertown, 18 mi away | Sat · Sun · Evenings | — |
| 5 | Easy Fix LLC Roslindale | 63 | 4.9★ (901) | Jamaica Plain, 20 mi away | Sat · Sun · Evenings | — |
| 6 | Easy Fix LLC | 62 | 4.6★ (686) | Boston, 17 mi away | Sat · Sun · Evenings | — |
| 7 | Mr Tech - Computer Repair Services | 62 | 4.7★ (63) | Beverly, 2 mi away | Sat · Sun · Evenings | — |
| 8 | Fix 'N Repair - Newton | 61 | 4.9★ (376) | Newton, 20 mi away | Sat · Sun · Evenings | — |
| 9 | Experimax Middleton | 61 | 4.9★ (161) | Beverly, 7 mi away | Sat | — |
| 10 | Boston iPhone Repair, LLC - MacBook, iPad, & iPhone Repair Center | 61 | 4.9★ (432) | Cambridge, 15 mi away | Sat · Evenings | — |
The 146 best computer repair shops in Salem, ranked
Ordered by IFR Score, a 0–100 score from nine published factors. Paid placement never changes the order.
Ranked by IFR Score from public data. Sponsored placements are labelled and never change the order.
Scores below: based on 8 of 9 factors; recency not yet collected. Hatched segments mark factors we don't have yet.
Based in Wakefield, 9 mi away
66/100IFR ScoreRanked #2 because of its Google rating and service focus: 4.9★ from 853 Google reviews, listed on Google as “Computer repair service”.
Based in Cambridge, 14 mi away
65/100IFR ScoreRanked #3 because of its Google rating and service focus: 4.9★ from 974 Google reviews, listed on Google as “Computer repair service”.
Based in Watertown, 18 mi away
64/100IFR ScoreRanked #4 because of its Google rating and service focus: 5.0★ from 654 Google reviews, listed on Google as “Computer repair service”.
Based in Jamaica Plain, 20 mi away
63/100IFR ScoreRanked #5 because of its Google rating and service focus: 4.9★ from 901 Google reviews, listed on Google as “Computer repair service”.
#6 Easy Fix LLC
Based in Boston, 17 mi away
62/100IFR ScoreRanked #6 because of its Google rating and service focus: 4.6★ from 686 Google reviews, listed on Google as “Computer repair service”.
Based in Beverly, 2 mi away
62/100IFR ScoreRanked #7 because of its Google rating and service focus: 4.7★ from 63 Google reviews, listed on Google as “Computer repair service”.
Based in Newton, 20 mi away
61/100IFR ScoreRanked #8 because of its Google rating and service focus: 4.9★ from 376 Google reviews, listed on Google as “Computer repair service”.
Based in Beverly, 7 mi away
61/100IFR ScoreRanked #9 because of its Google rating and service focus: 4.9★ from 161 Google reviews, listed on Google as “Computer repair service”.
Based in Cambridge, 15 mi away
61/100IFR ScoreRanked #10 because of its Google rating and service focus: 4.9★ from 432 Google reviews, listed on Google as “Computer repair service”.
Based in Burlington, 16 mi away
61/100IFR ScoreRanked #11 because of its Google rating and service focus: 4.4★ from 690 Google reviews, listed on Google as “Computer repair service”.
#12 Wagner Computer
Based in Salem
61/100IFR ScoreRanked #12 because of its Google rating and service focus: 4.8★ from 14 Google reviews, listed on Google as “Computer service”.
#13 Replay'd
Based in Cambridge, 17 mi away
60/100IFR ScoreRanked #13 because of its Google rating and service focus: 4.4★ from 444 Google reviews, listed on Google as “Computer repair service”.
Based in Medford, 14 mi away
60/100IFR ScoreRanked #14 because of its Google rating and service focus: 4.9★ from 213 Google reviews, listed on Google as “Computer repair service”.
Based in Brookline, 17 mi away
60/100IFR ScoreRanked #15 because of its Google rating and service focus: 4.7★ from 400 Google reviews, listed on Google as “Computer repair service”.
Based in Malden, 11 mi away
59/100IFR ScoreRanked #16 because of its Google rating and service focus: 4.9★ from 113 Google reviews, listed on Google as “Computer service”.
Based in Waltham, 19 mi away
59/100IFR ScoreRanked #17 because of its Google rating and service focus: 5.0★ from 397 Google reviews, listed on Google as “Computer service”.
#18 Genius Planet
Based in Boston, 17 mi away
59/100IFR ScoreRanked #18 because of its Google rating and service focus: 4.7★ from 140 Google reviews, listed on Google as “Computer repair service”.
Based in Boston, 19 mi away
59/100IFR ScoreRanked #19 because of its Google rating and service focus: 5.0★ from 102 Google reviews, listed on Google as “Computer repair service”.
Based in Lawrence, 19 mi away
59/100IFR ScoreRanked #20 because of its Google rating and service focus: 4.9★ from 231 Google reviews, listed on Google as “Computer repair service”.
Based in Boston, 15 mi away
59/100IFR ScoreRanked #21 because of its Google rating and service focus: 4.8★ from 40 Google reviews, listed on Google as “Computer repair service”.
#22 Family PC Outlet
Based in Danvers, 3 mi away
59/100IFR ScoreRanked #22 because of its Google rating and service focus: 4.8★ from 45 Google reviews, listed on Google as “Computer repair service”.
#23 Digitek Computer
Based in Everett, 11 mi away
58/100IFR ScoreRanked #23 because of its Google rating and service focus: 4.2★ from 44 Google reviews, listed on Google as “Computer repair service”.
#24 The BYTE Shop
Based in Jamaica Plain, 18 mi away
58/100IFR ScoreRanked #24 because of its Google rating and service focus: 4.9★ from 198 Google reviews, listed on Google as “Computer repair service”.
Based in Lynn, 5 mi away
58/100IFR ScoreRanked #25 because of its Google rating and service focus: 4.4★ from 59 Google reviews, listed on Google as “Computer repair service”.
How we ranked Salem computer repair shops
We scored 146 Salem computer repair shops on nine factors, weighted as shown. An IT firm is ranked when its service is confirmed and it has 3 or more Google reviews or a claimed profile. An IT firm with no Google reviews scores zero on rating, review volume and recency. Other unknown factors are left out, not counted as zero. Scores last refreshed November 9, 2026.
Paid placement never changes a rank or score. Sponsored businesses are paid, labelled, limited to 3 and shown above the ranking, outside it.
| Factor | Weight | Computed from | In Salem data |
|---|---|---|---|
| Reputation | 25% | Google star rating, adjusted for how many reviews back it | Measured |
| Review volume | 15% | Number of Google reviews, compared with the most-reviewed IT firm on the list | Measured |
| Recency | 10% | Share of reviews from the last 12 months | Not yet collected |
| Availability | 5% | Weekly open hours, Saturday, Sunday and 24/7 support | Measured |
| Service focus | 15% | How clearly the firm does this service (its Google category and name) | Measured |
| Proximity | 5% | Based in the city scores highest, less the farther away it is | Measured |
| Claimed profile | 10% | The firm has claimed its IT Firms Ranked profile (free or paid earn the same) | Measured |
| Partnered | 5% | The firm links to IT Firms Ranked from its own website with our badge, checked periodically | Measured |
| Client reviews | 10% | Verified client reviews collected by IT Firms Ranked: their rating and how many there are | Measured |
How to choose a computer repair shop
- Ask for a written estimate and approve any extra work before it is done.
- Ask whether they come on site and whether they work on business systems as well as home computers.
- Check the warranty on parts and labour.
- Ask for two or three references from clients of your size and industry, and call them.
- Get the scope, response times and price in writing before you sign, including how you leave and get your data back.
Questions to ask a computer repair shop
- Is the diagnosis free, and how much is the estimate likely to change?
- Do you back up our data before the repair?
- Do you offer on-site visits for businesses?
- What warranty do you give on parts and labour?
- How long will the repair take?
Terms explained
- MSP (managed service provider)
- A firm that runs a business’s IT for a recurring fee: monitoring, patching, help desk, backups and security tools.
- Co-managed IT
- An arrangement where an outside firm supports an in-house IT person or team, sharing tools and tasks.
- Break-fix
- IT support paid per incident or per hour, with no monthly agreement.
- SLA (service-level agreement)
- The contract terms for response and resolution times, uptime and support hours.
- Help desk
- The support line staff call or email for IT problems.
- RMM
- Remote monitoring and management software that lets an IT firm watch, patch and fix computers remotely.
- vCIO
- A virtual chief information officer: part-time IT strategy and budgeting from an outside firm.
- MSSP
- A managed security service provider: a firm that monitors and manages security tools around the clock.
- EDR / MDR
- Endpoint detection and response software, and the managed service of people watching its alerts (managed detection and response).
- MFA
- Multi-factor authentication: a second proof of identity, such as an app prompt, on top of a password.
- Penetration test
- An authorised, simulated attack on your systems to find weaknesses before criminals do.
- SOC 2
- An independent auditor’s report (AICPA standard) on a service provider’s security controls.
Computer repair shops in Salem: frequently asked questions
Who is the best computer repair shop in Salem?
By IFR Score, the highest-ranked computer repair shop in Salem, MA is MobiTech with an IFR Score of 69/100. It has 4.9★ from 1,652 Google reviews. It is open 7 days a week. Fix ‘N Repair - Wakefield (#2) and iFixOnWheelz.com (#3) follow. We ranked 146 computer repair shops on nine factors, last updated November 9, 2026.
How many computer repair shops are there in Salem?
ITFirmsRanked ranks 146 computer repair shops serving Salem, MA. 1 of them is based in Salem; the rest serve it from nearby towns. Counts are as of November 2026.
Which computer repair shops in Salem work on weekends?
76 of 146 ranked computer repair shops post Saturday hours and 41 post Sunday hours. The highest-ranked open Saturdays are MobiTech (#1), Fix ‘N Repair - Wakefield (#2) and iFixOnWheelz.com (#3). Posted hours are office hours; many firms also run an after-hours support line for contract clients.
What Google rating do Salem computer repair shops have?
The median Google rating among 146 rated computer repair shops in Salem is 4.9★, with a median of 24 reviews. MobiTech has the most, 1,652 reviews, and ranks #1. We adjust ratings for review count, so a few five-star reviews cannot top the list.
How does ITFirmsRanked rank computer repair shops?
Each computer repair shop gets a 0–100 IFR Score from nine published factors, led by reputation (25%), review volume (15%), service focus (15%) and recency (10%). An IT firm with no Google reviews scores zero on rating, review volume and recency; other factors we cannot measure are left out. Only IT firms with a confirmed service and 3 or more reviews, or a claimed profile, are ranked.
Do computer repair shops outside Salem count in this ranking?
Yes, if they are within 20 mi of the Salem city center, our service radius for computer repair shops. Each listing shows where the IT firm is based and how far away it is. Proximity is 5% of the IFR Score, so a nearby IT firm gets a small edge.
Can computer repair shops pay to rank higher on ITFirmsRanked?
No. The IFR Score never reads payment status, and this ranking has 0 paid placements. Up to 3 Featured IT firms may appear above the list, labelled Sponsored and showing their honest rank.
What does a computer repair shop do?
Computer repair shops fix desktops, laptops and printers in store or on site: hardware repairs, upgrades, virus removal and setup. Many serve small offices as well as households.
How are computer repair shops in Salem ranked?
By IFR Score: Google rating and review volume, recent reviews, opening hours, how clearly the firm does computer repair, distance, a claimed profile, our badge and verified client reviews. Sponsored placements never change the order.
Should a business use a computer repair shop or an IT provider?
A repair shop suits one-off fixes on a few computers. Once you rely on shared files, email, backups and security across several staff, an IT provider with a support agreement usually works out better.
Should we back up before a repair?
Yes, if the computer still starts. Repairs can involve replacing drives or reinstalling the system. Ask the shop whether it backs up data first and what it charges.
Update log for Salem
- November 2026: IFR Scores recalculated for 146 computer repair shops serving Salem.
More computer repair shops and Salem pages
Computer repair shops near Salem
- Computer repair shops in Peabody, MA149 ranked
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- Computer repair shops in South Peabody, MA157 ranked
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- Computer repair shops in Swampscott, MA161 ranked
- Computer repair shops in Danvers, MA135 ranked
- Computer repair shops in Lynn, MA169 ranked
- Computer repair shops in Saugus, MA180 ranked
- Computer repair shops in Lynnfield, MA170 ranked
Other services in Salem
- Managed IT service providers in Salem373 ranked
- Cybersecurity companies in Salem254 ranked
- IT consultants in Salem276 ranked
- Network cabling and installation companies in Salem129 ranked
- Business phone system providers in Salem133 ranked
- Data recovery services in Salem142 ranked
- All IT providers in Salem