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Best Computer Repair Shops in Norton Shores, MI (2026)

17 computer repair shops ranked by IFR ScoreUpdated 0 paid placements in this rankingHow we rank →

The short answer

  1. 1

    Best overall in Norton Shores: iRepair, IFR Score 66/100; 4.9★ from 301 Google reviews; open Saturdays until 7 PM.

  2. 4

    Most-reviewed: Ace Communications - Repairs, Sales, and Prepaid Service, 555 Google reviews at 4.7★, the most of 17 ranked; ranked #4.

Rankings can't be bought. IT providers can't pay to change their rank or score. How we rank

17 Norton Shores computer repair shops are ranked here by IFR Score, from nine published factors. 7 open Saturdays and 3 open Sundays, based on posted hours. The median Google rating is 4.7★ across 17 rated IT firms.

Most of this list also appears on the Computer repair shops in Muskegon ranking. See Computer repair shops in Muskegon

Top 10 computer repair shops in Norton Shores at a glance

Ranked by IFR Score from public data. Sponsored placements are labelled and never change the order.

Top 10 computer repair shops in Norton Shores at a glance
RankBusinessIFR ScoreGoogle ratingBased inHoursBest for
1iRepair664.9★ (301)Muskegon, 2 mi awaySat · EveningsOverall
2Qik Smartphone Repair595.0★ (20)Muskegon, 3 mi away——
3The Computer Shop584.3★ (35)Muskegon, 8 mi away——
4Ace Communications - Repairs, Sales, and Prepaid Service584.7★ (555)Muskegon, 6 mi awaySat · EveningsMost reviews
5Westshore PC575.0★ (3)Muskegon, 4 mi awaySat · Sun · Evenings—
6Custom Computer Design & Repair564.2★ (38)Muskegon, 5 mi away——
7Nick's Computer Repair and Services544.4★ (13)Muskegon, 16 mi away——
8Muskegon Computer Services535.0★ (4)Muskegon, 4 mi awaySat—
9GH Connections, LLC535.0★ (9)Grand Haven, 10 mi away——
10ICS Data514.9★ (34)Norton Shores——

The 17 best computer repair shops in Norton Shores, ranked

Ordered by IFR Score, a 0–100 score from nine published factors. Paid placement never changes the order.

Ranked by IFR Score from public data. Sponsored placements are labelled and never change the order.

  1. Ranked #1 in Norton Shores

    #1 iRepair

    Based in Muskegon, 2 mi away

    66/100IFR Score

    Ranked #1 because of its Google rating and service focus: 4.9★ from 301 Google reviews, listed on Google as “Computer repair service”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.9★ from 301 Google reviews
    Hours
    Mon–Tue 10 AM–7 PM · Wed 10 AM–5:30 PM · Thu–Sat 10 AM–7 PM · Sun closed
    Address
    833 W Summit Ave Ste B, Muskegon, MI 49441
    View profile for iRepair(231) 343-5131

  2. #2 Qik Smartphone Repair

    Based in Muskegon, 3 mi away

    59/100IFR Score

    Ranked #2 because of its Google rating and service focus: 5.0★ from 20 Google reviews, listed on Google as “Computer service”.

    Based on 7 of 9 factors; recency and availability not yet collected.

    • 5.0★ from 20 Google reviews
    Address
    THE LAKES MALL, 5600 Harvey St FC1, Muskegon, MI 49444
    View profile for Qik Smartphone Repair

  3. #3 The Computer Shop

    Based in Muskegon, 8 mi away

    58/100IFR Score

    Ranked #3 because of its Google rating and service focus: 4.3★ from 35 Google reviews, listed on Google as “Computer repair service”.

    Based on 7 of 9 factors; recency and availability not yet collected.

    • 4.3★ from 35 Google reviews
    Address
    1644 Holton Rd, Muskegon, MI 49445
    View profile for The Computer Shop(231) 744-1141

  5. #5 Westshore PC

    Based in Muskegon, 4 mi away

    57/100IFR Score

    Ranked #5 because of its Google rating and service focus: 5.0★ from 3 Google reviews, listed on Google as “Computer service”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 3 Google reviews
    Hours
    Mon–Sun 12 AM–12 AM
    View profile for Westshore PC(231) 981-8558

  8. #8 Muskegon Computer Services

    Based in Muskegon, 4 mi away

    53/100IFR Score

    Ranked #8 because of its Google rating and service focus: 5.0★ from 4 Google reviews, listed on Google as “Computer repair service”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 4 Google reviews
    Hours
    Mon–Fri closed · Sat 10 AM–6 PM · Sun closed
    Address
    1312 Chestnut St, Muskegon, MI 49442
    View profile for Muskegon Computer Services(231) 747-9107

  9. #9 GH Connections, LLC

    Based in Grand Haven, 10 mi away

    53/100IFR Score

    Ranked #9 because of its Google rating and service focus: 5.0★ from 9 Google reviews, listed on Google as “Computer repair service”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 9 Google reviews
    Hours
    Mon–Fri 9 AM–5 PM · Sat–Sun closed
    Address
    14855 Canary Dr, Grand Haven, MI 49417
    View profile for GH Connections, LLC(231) 343-2390

  10. #10 ICS Data

    Based in Norton Shores

    51/100IFR Score

    Ranked #10 because of its Google rating and review volume: 4.9★ from 34 Google reviews.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.9★ from 34 Google reviews
    Hours
    Mon–Fri 8 AM–6 PM · Sat–Sun closed
    Address
    6470 Grand Haven Rd, Norton Shores, MI 49441
    View profile for ICS Data(616) 844-0245

  11. #11 JP Imprints

    Based in Norton Shores

    50/100IFR Score

    Ranked #11 because of its Google rating and service focus: 4.3★ from 21 Google reviews, listed on Google as “Screen printer”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.3★ from 21 Google reviews
    Hours
    Mon–Fri 10 AM–7 PM · Sat 10 AM–4 PM · Sun closed
    Address
    3100 Henry St A, Norton Shores, MI 49441
    View profile for JP Imprints(231) 903-7486

  12. #12 Crump Communications, LLC

    Based in Muskegon, 4 mi away

    50/100IFR Score

    Ranked #12 because of its Google rating and service focus: 3.3★ from 14 Google reviews, listed on Google as “Telecommunications equipment supplier”.

    Based on 8 of 9 factors; recency not yet collected.

    • 3.3★ from 14 Google reviews
    Hours
    Mon–Sun 12 AM–12 AM
    Address
    1386 Peck St Ste 2, Muskegon, MI 49442
    View profile for Crump Communications, LLC(231) 722-1866

  14. #14 Next I.T.

    Based in Muskegon, 2 mi away

    46/100IFR Score

    Ranked #14 because of its Google rating and service focus: 4.1★ from 10 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.1★ from 10 Google reviews
    Hours
    Mon–Fri 9 AM–5 PM · Sat–Sun closed
    Address
    423 W Norton Ave, Muskegon, MI 49444
    View profile for Next I.T.(231) 739-6398

  15. #15 Red Five IT

    Based in Grand Haven, 8 mi away

    45/100IFR Score

    Ranked #15 because of its Google rating and service focus: 4.6★ from 9 Google reviews, listed on Google as “Computer consultant”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.6★ from 9 Google reviews
    Hours
    Mon–Fri 8 AM–5 PM · Sat–Sun closed
    Address
    15 S 2nd St, Grand Haven, MI 49417
    View profile for Red Five IT(616) 607-9705

  16. #16 Wirtz Electric & Communication

    Based in Muskegon, 5 mi away

    45/100IFR Score

    Ranked #16 because of its Google rating and service focus: 5.0★ from 5 Google reviews, listed on Google as “Telecommunications contractor”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 5 Google reviews
    Hours
    Mon–Fri 7 AM–4:30 PM · Sat–Sun closed
    Address
    1675 S Sheridan Dr, Muskegon, MI 49442
    View profile for Wirtz Electric & Communication(231) 773-0018

How we ranked Norton Shores computer repair shops

We scored 17 Norton Shores computer repair shops on nine factors, weighted as shown. An IT firm is ranked when its service is confirmed and it has 3 or more Google reviews or a claimed profile. An IT firm with no Google reviews scores zero on rating, review volume and recency. Other unknown factors are left out, not counted as zero. Scores last refreshed November 9, 2026.

Paid placement never changes a rank or score. Sponsored businesses are paid, labelled, limited to 3 and shown above the ranking, outside it.

Read the full method: formula, sources and exclusions

IFR Score factors and weights
FactorWeightComputed fromIn Norton Shores data
Reputation25%Google star rating, adjusted for how many reviews back itMeasured
Review volume15%Number of Google reviews, compared with the most-reviewed IT firm on the listMeasured
Recency10%Share of reviews from the last 12 monthsNot yet collected
Availability5%Weekly open hours, Saturday, Sunday and 24/7 supportMeasured
Service focus15%How clearly the firm does this service (its Google category and name)Measured
Proximity5%Based in the city scores highest, less the farther away it isMeasured
Claimed profile10%The firm has claimed its IT Firms Ranked profile (free or paid earn the same)Measured
Partnered5%The firm links to IT Firms Ranked from its own website with our badge, checked periodicallyMeasured
Client reviews10%Verified client reviews collected by IT Firms Ranked: their rating and how many there areMeasured

How to choose a computer repair shop

  1. Ask for a written estimate and approve any extra work before it is done.
  2. Ask whether they come on site and whether they work on business systems as well as home computers.
  3. Check the warranty on parts and labour.
  4. Ask for two or three references from clients of your size and industry, and call them.
  5. Get the scope, response times and price in writing before you sign, including how you leave and get your data back.

Questions to ask a computer repair shop

  • Is the diagnosis free, and how much is the estimate likely to change?
  • Do you back up our data before the repair?
  • Do you offer on-site visits for businesses?
  • What warranty do you give on parts and labour?
  • How long will the repair take?

Terms explained

MSP (managed service provider)
A firm that runs a business’s IT for a recurring fee: monitoring, patching, help desk, backups and security tools.
Co-managed IT
An arrangement where an outside firm supports an in-house IT person or team, sharing tools and tasks.
Break-fix
IT support paid per incident or per hour, with no monthly agreement.
SLA (service-level agreement)
The contract terms for response and resolution times, uptime and support hours.
Help desk
The support line staff call or email for IT problems.
RMM
Remote monitoring and management software that lets an IT firm watch, patch and fix computers remotely.
vCIO
A virtual chief information officer: part-time IT strategy and budgeting from an outside firm.
MSSP
A managed security service provider: a firm that monitors and manages security tools around the clock.
EDR / MDR
Endpoint detection and response software, and the managed service of people watching its alerts (managed detection and response).
MFA
Multi-factor authentication: a second proof of identity, such as an app prompt, on top of a password.
Penetration test
An authorised, simulated attack on your systems to find weaknesses before criminals do.
SOC 2
An independent auditor’s report (AICPA standard) on a service provider’s security controls.

Computer repair shops in Norton Shores: frequently asked questions

Who is the best computer repair shop in Norton Shores?

By IFR Score, the highest-ranked computer repair shop in Norton Shores, MI is iRepair with an IFR Score of 66/100. It has 4.9★ from 301 Google reviews. It is open Saturdays until 7 PM. Qik Smartphone Repair (#2) and The Computer Shop (#3) follow. We ranked 17 computer repair shops on nine factors, last updated November 9, 2026.

How many computer repair shops are there in Norton Shores?

ITFirmsRanked ranks 17 computer repair shops serving Norton Shores, MI. 2 of them are based in Norton Shores; the rest serve it from nearby towns. Counts are as of November 2026.

Which computer repair shops in Norton Shores work on weekends?

7 of 17 ranked computer repair shops post Saturday hours and 3 post Sunday hours. The highest-ranked open Saturdays are iRepair (#1), Ace Communications - Repairs, Sales, and Prepaid Service (#4) and Westshore PC (#5). Posted hours are office hours; many firms also run an after-hours support line for contract clients.

What Google rating do Norton Shores computer repair shops have?

The median Google rating among 17 rated computer repair shops in Norton Shores is 4.7★, with a median of 13 reviews. Ace Communications - Repairs, Sales, and Prepaid Service has the most, 555 reviews, and ranks #4. We adjust ratings for review count, so a few five-star reviews cannot top the list.

How does ITFirmsRanked rank computer repair shops?

Each computer repair shop gets a 0–100 IFR Score from nine published factors, led by reputation (25%), review volume (15%), service focus (15%) and recency (10%). An IT firm with no Google reviews scores zero on rating, review volume and recency; other factors we cannot measure are left out. Only IT firms with a confirmed service and 3 or more reviews, or a claimed profile, are ranked.

Do computer repair shops outside Norton Shores count in this ranking?

Yes, if they are within 20 mi of the Norton Shores city center, our service radius for computer repair shops. Each listing shows where the IT firm is based and how far away it is. Proximity is 5% of the IFR Score, so a nearby IT firm gets a small edge.

Can computer repair shops pay to rank higher on ITFirmsRanked?

No. The IFR Score never reads payment status, and this ranking has 0 paid placements. Up to 3 Featured IT firms may appear above the list, labelled Sponsored and showing their honest rank.

What does a computer repair shop do?

Computer repair shops fix desktops, laptops and printers in store or on site: hardware repairs, upgrades, virus removal and setup. Many serve small offices as well as households.

How are computer repair shops in Norton Shores ranked?

By IFR Score: Google rating and review volume, recent reviews, opening hours, how clearly the firm does computer repair, distance, a claimed profile, our badge and verified client reviews. Sponsored placements never change the order.

Should a business use a computer repair shop or an IT provider?

A repair shop suits one-off fixes on a few computers. Once you rely on shared files, email, backups and security across several staff, an IT provider with a support agreement usually works out better.

Should we back up before a repair?

Yes, if the computer still starts. Repairs can involve replacing drives or reinstalling the system. Ask the shop whether it backs up data first and what it charges.

Update log for Norton Shores

  1. November 2026: IFR Scores recalculated for 17 computer repair shops serving Norton Shores.
  2. November 2026: 1 duplicate listing merged.

More computer repair shops and Norton Shores pages