66/100IFR Score
Ranked #1 because of its Google rating and service focus: 4.9★ from 529 Google reviews, listed on Google as “Computer repair service”.
Best Computer Repair Shops in Newport News, VA (2026)
65 computer repair shops ranked by IFR ScoreUpdated 0 paid placements in this rankingHow we rank →
The short answer
- 1
Best overall in Newport News: A-Z Phone Repair, IFR Score 66/100; 4.9★ from 529 Google reviews; open 7 days a week.
- 12
Most-reviewed: Mr Fix – Phones, Computers, & More, 3,406 Google reviews at 4.9★, the most of 65 ranked; ranked #12.
Rankings can't be bought. IT providers can't pay to change their rank or score. How we rank
65 Newport News computer repair shops are ranked here by IFR Score, from nine published factors. 38 open Saturdays and 25 open Sundays, based on posted hours. The median Google rating is 4.8★ across 65 rated IT firms.
Top 10 computer repair shops in Newport News at a glance
Ranked by IFR Score from public data. Sponsored placements are labelled and never change the order.
| Rank | Business | IFR Score | Google rating | Based in | Hours | Best for |
|---|---|---|---|---|---|---|
| 1 | A-Z Phone Repair | 66 | 4.9★ (529) | Newport News | Sat · Sun · Evenings | Overall |
| 2 | Cell Phone Zone Newport News | 66 | 4.7★ (577) | Newport News | Sat · Sun · Evenings | — |
| 3 | Tech Solutions Newport News | 65 | 4.7★ (484) | Newport News | Sat · Sun · Evenings | — |
| 4 | Mr Fix – Phones, Computers, & More | 65 | 4.9★ (2,743) | Norfolk, 18 mi away | Sat · Sun · Evenings | — |
| 5 | Phone Guy Norfolk VA | 65 | 4.9★ (2,011) | Norfolk, 17 mi away | Sat · Sun · Evenings | — |
| 6 | The Fix Cellphone Repair Newport News | 64 | 4.9★ (186) | Newport News | Sat · Sun · Evenings | — |
| 7 | Cell Phone Zone - Newport News - Phone Computer Game Console Repair | 64 | 4.7★ (231) | Newport News | Sat · Sun · Evenings | — |
| 8 | Wayno Enterprises | 63 | 5.0★ (192) | Newport News | Sat · Evenings | — |
| 9 | Prime Tech Center (Computer, Phone, & Game Console Repair Services) | 62 | 4.7★ (79) | Newport News | Sat · Sun · Evenings | — |
| 10 | Computer Concepts, Apple Authorized Service - Yorktown | 62 | 4.7★ (701) | East Hampton, 5 mi away | — | — |
The 65 best computer repair shops in Newport News, ranked
Ordered by IFR Score, a 0–100 score from nine published factors. Paid placement never changes the order.
Ranked by IFR Score from public data. Sponsored placements are labelled and never change the order.
Scores below: based on 8 of 9 factors; recency not yet collected. Hatched segments mark factors we don't have yet.
Based in Newport News
66/100IFR ScoreRanked #2 because of its Google rating and service focus: 4.7★ from 577 Google reviews, listed on Google as “Computer repair service”.
Based in Newport News
65/100IFR ScoreRanked #3 because of its Google rating and service focus: 4.7★ from 484 Google reviews, listed on Google as “Computer repair service”.
Based in Norfolk, 18 mi away
65/100IFR ScoreRanked #4 because of its Google rating and service focus: 4.9★ from 2,743 Google reviews, listed on Google as “Computer service”.
Based in Norfolk, 17 mi away
65/100IFR ScoreRanked #5 because of its Google rating and service focus: 4.9★ from 2,011 Google reviews, listed on Google as “Computer repair service”.
Based in Newport News
64/100IFR ScoreRanked #6 because of its Google rating and service focus: 4.9★ from 186 Google reviews, listed on Google as “Computer repair service”.
Based in Newport News
64/100IFR ScoreRanked #7 because of its Google rating and service focus: 4.7★ from 231 Google reviews, listed on Google as “Computer repair service”.
Based in Newport News
63/100IFR ScoreRanked #8 because of its Google rating and service focus: 5.0★ from 192 Google reviews, listed on Google as “Computer repair service”.
Based in Newport News
62/100IFR ScoreRanked #9 because of its Google rating and service focus: 4.7★ from 79 Google reviews, listed on Google as “Computer repair service”.
Based in East Hampton, 5 mi away
62/100IFR ScoreRanked #10 because of its Google rating and service focus: 4.7★ from 701 Google reviews, listed on Google as “Computer repair service”.
Based in Hampton, 3 mi away
61/100IFR ScoreRanked #11 because of its Google rating and service focus: 4.8★ from 58 Google reviews, listed on Google as “Computer repair service”.
Based in Hampton, 5 mi away
61/100IFR ScoreRanked #12 because of its Google rating and review volume: 4.9★ from 3,406 Google reviews, the most in Newport News.
Based in Newport News
60/100IFR ScoreRanked #13 because of its Google rating and service focus: 4.8★ from 76 Google reviews, listed on Google as “Computer repair service”.
#14 Pyro PC Repair
Based in Newport News
60/100IFR ScoreRanked #14 because of its Google rating and service focus: 5.0★ from 24 Google reviews, listed on Google as “Computer repair service”.
#15 Ps5 Repair Store
Based in Newport News
59/100IFR ScoreRanked #15 because of its Google rating and service focus: 4.8★ from 18 Google reviews, listed on Google as “Computer repair service”.
Based in Newport News
59/100IFR ScoreRanked #16 because of its Google rating and service focus: 4.9★ from 15 Google reviews, listed on Google as “Computer service”.
Based in Williamsburg, 20 mi away
59/100IFR ScoreRanked #17 because of its Google rating and service focus: 4.8★ from 250 Google reviews, listed on Google as “Computer repair service”.
Based in Chesapeake, 18 mi away
59/100IFR ScoreRanked #18 because of its Google rating and service focus: 4.8★ from 174 Google reviews, listed on Google as “Computer repair service”.
Based in Norfolk, 18 mi away
59/100IFR ScoreRanked #19 because of its Google rating and service focus: 4.9★ from 300 Google reviews, listed on Google as “Computer repair service”.
Based in Newport News
58/100IFR ScoreRanked #20 because of its Google rating and service focus: 4.2★ from 45 Google reviews, listed on Google as “Computer repair service”.
Based in East Hampton, 2 mi away
58/100IFR ScoreRanked #21 because of its Google rating and service focus: 4.9★ from 56 Google reviews, listed on Google as “Computer repair service”.
#22 PC Doctors, LLC
Based in Hampton, 7 mi away
58/100IFR ScoreRanked #22 because of its Google rating and service focus: 4.5★ from 84 Google reviews, listed on Google as “Computer repair service”.
Based in Chesapeake, 18 mi away
57/100IFR ScoreRanked #23 because of its Google rating and service focus: 4.4★ from 247 Google reviews, listed on Google as “Computer repair service”.
Based in Hampton, 5 mi away
57/100IFR ScoreRanked #24 because of its Google rating and service focus: 4.7★ from 91 Google reviews, listed on Google as “Computer repair service”.
Based in Norfolk, 17 mi away
57/100IFR ScoreRanked #25 because of its Google rating and service focus: 4.9★ from 336 Google reviews, listed on Google as “Computer repair service”.
Computer repair shops ranked #26 to #50
#1 to #25 are shown in full above. Here are #26 to #50, in IFR Score order; each links to its profile. We publish the top 50 of 65 ranked computer repair shops here; the rest are on their profiles.
| Rank | Business | IFR Score | Google rating | Distance |
|---|---|---|---|---|
| 26 | Michael Anthony's Mobile Computer Services, Inc. | 57 | 4.9★ (207) | 15 mi |
| 27 | Rodman Computer Repair | 57 | 4.9★ (86) | 20 mi |
| 28 | Gadget Geeks Cellphone & Computer Repair | 57 | 5.0★ (142) | 3 mi |
| 29 | Interlink Computers | 56 | 4.9★ (9) | In Newport News |
| 30 | TechFix Repair Center | 56 | 4.6★ (192) | 17 mi |
| 31 | Computer Consulting Services, CCS | 56 | 4.8★ (18) | In Newport News |
| 32 | Churchland Computers | 56 | 4.7★ (78) | 15 mi |
| 33 | Ginosko Tech, LLC | 56 | 5.0★ (30) | 14 mi |
| 34 | Genesis Computer Repair and Sales | 55 | 4.4★ (26) | 8 mi |
| 35 | Amazing Technology | 55 | 4.3★ (6) | 13 mi |
| 36 | Computer Clinic | 55 | 4.9★ (59) | 19 mi |
| 37 | Carlton's Computer and Laptop Repairs | 55 | 4.3★ (3) | In Newport News |
| 38 | Baycomm, Inc | 55 | 4.7★ (26) | 7 mi |
| 39 | Phusion PC | 54 | 5.0★ (10) | 2 mi |
| 40 | Computer Company, LLC | 54 | 4.9★ (103) | 19 mi |
| 41 | Daboile Ent | 54 | 4.8★ (4) | 5 mi |
| 42 | Techy Hampton | 54 | 4.9★ (181) | 6 mi |
| 43 | Data-Tronix | 54 | 4.7★ (18) | 6 mi |
| 44 | P&P pc | 54 | 4.6★ (136) | 18 mi |
| 45 | Tech Solutions | 53 | 4.8★ (263) | 5 mi |
| 46 | Printer & Fax World | 53 | 4.6★ (12) | 6 mi |
| 47 | Neighborhood Computer Store | 53 | 4.7★ (10) | 4 mi |
| 48 | Victory Computer Repair | 53 | 3.6★ (50) | 19 mi |
| 49 | Budd's Computer Services | 52 | 5.0★ (3) | 10 mi |
| 50 | Macro IT LLC | 52 | 5.0★ (104) | In Newport News |
Also serving Newport News
20 more computer repair shops within 20 mi that we can't rank yet: too few reviews, or a service we couldn't confirm. Listed A to Z.
| Business | Google rating | Distance |
|---|---|---|
| 1-800 Office Solutions | In Newport News | |
| 37West Technologies, Inc. | 5.0★ (2) | In Newport News |
| Acena IT Services | In Newport News | |
| Ander's Tech Repair | 4.0★ (1) | In Newport News |
| ArtFor3ever Enterprise LLC | 5.0★ (2) | In Newport News |
| BellTechlogix | 3.0★ (2) | In Newport News |
| Certified Teks | 5.0★ (1) | In Newport News |
| Coaction Group | In Newport News | |
| Computer Troubleshooters - Williamsburg | 5.0★ (17) | In Newport News |
| Data Analyzers Data Recovery Services | In Newport News | |
| Dukes Electronics & Pc Services | 5.0★ (1) | In Newport News |
| Enterprise Backup, Inc. | In Newport News | |
| Freezerburn Tech Solutions | In Newport News | |
| Jacobs Computing LLC | In Newport News | |
| king global co | In Newport News | |
| LASEVO LLC | 5.0★ (1) | In Newport News |
| Mastiot Technologies | 5.0★ (1) | In Newport News |
| ReITSO - IT Security & Operations - Managed Services Provider | 5.0★ (4) | In Newport News |
| S.L. Technology Consultants LLC | In Newport News | |
| T & R Technology | 4.0★ (1) | In Newport News |
How we ranked Newport News computer repair shops
We scored 65 Newport News computer repair shops on nine factors, weighted as shown. An IT firm is ranked when its service is confirmed and it has 3 or more Google reviews or a claimed profile. An IT firm with no Google reviews scores zero on rating, review volume and recency. Other unknown factors are left out, not counted as zero. Scores last refreshed November 9, 2026.
Paid placement never changes a rank or score. Sponsored businesses are paid, labelled, limited to 3 and shown above the ranking, outside it.
| Factor | Weight | Computed from | In Newport News data |
|---|---|---|---|
| Reputation | 25% | Google star rating, adjusted for how many reviews back it | Measured |
| Review volume | 15% | Number of Google reviews, compared with the most-reviewed IT firm on the list | Measured |
| Recency | 10% | Share of reviews from the last 12 months | Not yet collected |
| Availability | 5% | Weekly open hours, Saturday, Sunday and 24/7 support | Measured |
| Service focus | 15% | How clearly the firm does this service (its Google category and name) | Measured |
| Proximity | 5% | Based in the city scores highest, less the farther away it is | Measured |
| Claimed profile | 10% | The firm has claimed its IT Firms Ranked profile (free or paid earn the same) | Measured |
| Partnered | 5% | The firm links to IT Firms Ranked from its own website with our badge, checked periodically | Measured |
| Client reviews | 10% | Verified client reviews collected by IT Firms Ranked: their rating and how many there are | Measured |
How to choose a computer repair shop
- Ask for a written estimate and approve any extra work before it is done.
- Ask whether they come on site and whether they work on business systems as well as home computers.
- Check the warranty on parts and labour.
- Ask for two or three references from clients of your size and industry, and call them.
- Get the scope, response times and price in writing before you sign, including how you leave and get your data back.
Questions to ask a computer repair shop
- Is the diagnosis free, and how much is the estimate likely to change?
- Do you back up our data before the repair?
- Do you offer on-site visits for businesses?
- What warranty do you give on parts and labour?
- How long will the repair take?
Terms explained
- MSP (managed service provider)
- A firm that runs a business’s IT for a recurring fee: monitoring, patching, help desk, backups and security tools.
- Co-managed IT
- An arrangement where an outside firm supports an in-house IT person or team, sharing tools and tasks.
- Break-fix
- IT support paid per incident or per hour, with no monthly agreement.
- SLA (service-level agreement)
- The contract terms for response and resolution times, uptime and support hours.
- Help desk
- The support line staff call or email for IT problems.
- RMM
- Remote monitoring and management software that lets an IT firm watch, patch and fix computers remotely.
- vCIO
- A virtual chief information officer: part-time IT strategy and budgeting from an outside firm.
- MSSP
- A managed security service provider: a firm that monitors and manages security tools around the clock.
- EDR / MDR
- Endpoint detection and response software, and the managed service of people watching its alerts (managed detection and response).
- MFA
- Multi-factor authentication: a second proof of identity, such as an app prompt, on top of a password.
- Penetration test
- An authorised, simulated attack on your systems to find weaknesses before criminals do.
- SOC 2
- An independent auditor’s report (AICPA standard) on a service provider’s security controls.
Computer repair shops in Newport News: frequently asked questions
Who is the best computer repair shop in Newport News?
By IFR Score, the highest-ranked computer repair shop in Newport News, VA is A-Z Phone Repair with an IFR Score of 66/100. It has 4.9★ from 529 Google reviews. It is open 7 days a week. Cell Phone Zone Newport News (#2) and Tech Solutions Newport News (#3) follow. We ranked 65 computer repair shops on nine factors, last updated November 9, 2026.
How many computer repair shops are there in Newport News?
ITFirmsRanked ranks 65 computer repair shops serving Newport News, VA. 16 of them are based in Newport News; the rest serve it from nearby towns. Another 20 within 20 mi are listed but not ranked yet. Counts are as of November 2026.
Which computer repair shops in Newport News work on weekends?
38 of 65 ranked computer repair shops post Saturday hours and 25 post Sunday hours. The highest-ranked open Saturdays are A-Z Phone Repair (#1), Cell Phone Zone Newport News (#2) and Tech Solutions Newport News (#3). Posted hours are office hours; many firms also run an after-hours support line for contract clients.
What Google rating do Newport News computer repair shops have?
The median Google rating among 65 rated computer repair shops in Newport News is 4.8★, with a median of 56 reviews. Mr Fix – Phones, Computers, & More has the most, 3,406 reviews, and ranks #12. We adjust ratings for review count, so a few five-star reviews cannot top the list.
How does ITFirmsRanked rank computer repair shops?
Each computer repair shop gets a 0–100 IFR Score from nine published factors, led by reputation (25%), review volume (15%), service focus (15%) and recency (10%). An IT firm with no Google reviews scores zero on rating, review volume and recency; other factors we cannot measure are left out. Only IT firms with a confirmed service and 3 or more reviews, or a claimed profile, are ranked.
Do computer repair shops outside Newport News count in this ranking?
Yes, if they are within 20 mi of the Newport News city center, our service radius for computer repair shops. Each listing shows where the IT firm is based and how far away it is. Proximity is 5% of the IFR Score, so a nearby IT firm gets a small edge.
Can computer repair shops pay to rank higher on ITFirmsRanked?
No. The IFR Score never reads payment status, and this ranking has 0 paid placements. Up to 3 Featured IT firms may appear above the list, labelled Sponsored and showing their honest rank.
What does a computer repair shop do?
Computer repair shops fix desktops, laptops and printers in store or on site: hardware repairs, upgrades, virus removal and setup. Many serve small offices as well as households.
How are computer repair shops in Newport News ranked?
By IFR Score: Google rating and review volume, recent reviews, opening hours, how clearly the firm does computer repair, distance, a claimed profile, our badge and verified client reviews. Sponsored placements never change the order.
Should a business use a computer repair shop or an IT provider?
A repair shop suits one-off fixes on a few computers. Once you rely on shared files, email, backups and security across several staff, an IT provider with a support agreement usually works out better.
Should we back up before a repair?
Yes, if the computer still starts. Repairs can involve replacing drives or reinstalling the system. Ask the shop whether it backs up data first and what it charges.
Update log for Newport News
- November 2026: IFR Scores recalculated for 65 computer repair shops serving Newport News.
- November 2026: 1 duplicate listing merged.
More computer repair shops and Newport News pages
Computer repair shops near Newport News
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- All IT providers in Newport News