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Best Computer Repair Shops in New Lenox, IL (2026)

116 computer repair shops ranked by IFR ScoreUpdated 0 paid placements in this rankingHow we rank →

The short answer

  1. 1

    Best overall in New Lenox: We Fix Phones, Tablets, PC's, IFR Score 66/100; 5.0★ from 378 Google reviews; open 7 days a week.

  2. 2

    Most-reviewed: Back In The Game Video Games and Repair, 1,254 Google reviews at 4.9★, the most of 116 ranked; ranked #2.

Rankings can't be bought. IT providers can't pay to change their rank or score. How we rank

116 New Lenox computer repair shops are ranked here by IFR Score, from nine published factors. 80 open Saturdays and 46 open Sundays, based on posted hours. The median Google rating is 4.9★ across 116 rated IT firms.

Most of this list also appears on the Computer repair shops in Joliet ranking. See Computer repair shops in Joliet

Top 10 computer repair shops in New Lenox at a glance

Ranked by IFR Score from public data. Sponsored placements are labelled and never change the order.

Top 10 computer repair shops in New Lenox at a glance
RankBusinessIFR ScoreGoogle ratingBased inHoursBest for
1We Fix Phones, Tablets, PC's665.0★ (378)Frankfort, 6 mi awaySat · SunOverall
2Back In The Game Video Games and Repair664.9★ (1,254)Crestwood, 15 mi awaySat · SunMost reviews
3EZMOBIFIX - Cellphone Repair Center654.9★ (844)Romeoville, 12 mi awaySat · Evenings—
4GameStorm, Inc.634.7★ (302)Lemont, 10 mi awaySat · Sun · Evenings—
5I-Tech634.9★ (531)Ashburn, 20 mi awaySat · Sun · Evenings—
6JB's Pro PC634.9★ (144)Mokena, 4 mi awaySat · Evenings—
7ITChamp625.0★ (98)Bolingbrook, 15 mi awaySat · Sun · Evenings—
8PC Master High Tech, Inc624.8★ (189)Plainfield, 14 mi awaySat · Sun · Evenings—
9Schmitt Happens Cell Phone Repair615.0★ (92)Tinley Park, 11 mi awaySat · Sun · Evenings—
10JK Computers614.8★ (148)Lockport, 7 mi awaySat · Evenings—

The 116 best computer repair shops in New Lenox, ranked

Ordered by IFR Score, a 0–100 score from nine published factors. Paid placement never changes the order.

Ranked by IFR Score from public data. Sponsored placements are labelled and never change the order.

  1. Ranked #1 in New Lenox

    #1 We Fix Phones, Tablets, PC's

    Based in Frankfort, 6 mi away

    66/100IFR Score

    Ranked #1 because of its Google rating and service focus: 5.0★ from 378 Google reviews, listed on Google as “Computer repair service”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 378 Google reviews
    Hours
    Mon–Sat 10 AM–6 PM · Sun 11 AM–4 PM
    Address
    31 Bankview Dr, Frankfort, IL 60423
    View profile for We Fix Phones, Tablets, PC's(815) 534-5832

  4. #4 GameStorm, Inc.

    Based in Lemont, 10 mi away

    63/100IFR Score

    Ranked #4 because of its Google rating and service focus: 4.7★ from 302 Google reviews, listed on Google as “Computer repair service”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.7★ from 302 Google reviews
    Hours
    Mon–Sun 12 PM–10 PM
    Address
    1243 State St Ste 107, Lemont, IL 60439
    View profile for GameStorm, Inc.(630) 243-9330

  5. #5 I-Tech

    Based in Ashburn, 20 mi away

    63/100IFR Score

    Ranked #5 because of its Google rating and service focus: 4.9★ from 531 Google reviews, listed on Google as “Computer repair service”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.9★ from 531 Google reviews
    Hours
    Mon–Sun 7:30 AM–11:30 PM
    Address
    4084 SW Hwy #3, Hometown, IL 60456
    View profile for I-Tech(773) 886-4683

  6. #6 JB's Pro PC

    Based in Mokena, 4 mi away

    63/100IFR Score

    Ranked #6 because of its Google rating and service focus: 4.9★ from 144 Google reviews, listed on Google as “Computer repair service”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.9★ from 144 Google reviews
    Hours
    Mon–Sat 9 AM–8 PM · Sun closed
    Address
    11351 193rd St, Mokena, IL 60448
    View profile for JB's Pro PC(708) 925-6449

  7. #7 ITChamp

    Based in Bolingbrook, 15 mi away

    62/100IFR Score

    Ranked #7 because of its Google rating and service focus: 5.0★ from 98 Google reviews, listed on Google as “Computer repair service”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 98 Google reviews
    Hours
    Mon–Sun 12 AM–12 AM
    Address
    1072 Churchill Dr, Bolingbrook, IL 60440
    View profile for ITChamp

  8. #8 PC Master High Tech, Inc

    Based in Plainfield, 14 mi away

    62/100IFR Score

    Ranked #8 because of its Google rating and service focus: 4.8★ from 189 Google reviews, listed on Google as “Computer repair service”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.8★ from 189 Google reviews
    Hours
    Mon–Sun 9 AM–8 PM
    Address
    24521 Bay Creek Ln, Plainfield, IL 60586
    View profile for PC Master High Tech, Inc

  10. #10 JK Computers

    Based in Lockport, 7 mi away

    61/100IFR Score

    Ranked #10 because of its Google rating and service focus: 4.8★ from 148 Google reviews, listed on Google as “Computer service”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.8★ from 148 Google reviews
    Hours
    Mon–Fri 9 AM–7 PM · Sat 9 AM–3 PM · Sun closed
    Address
    990 E 9th St, Lockport, IL 60441
    View profile for JK Computers(815) 588-4530

  11. #11 Computer Prodigies

    Based in Oak Lawn, 17 mi away

    61/100IFR Score

    Ranked #11 because of its Google rating and service focus: 5.0★ from 314 Google reviews, listed on Google as “Computer repair service”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 314 Google reviews
    Hours
    Mon 10:30 AM–5 PM · Tue 10:30 AM–2:45 PM · Wed–Fri 10:30 AM–5 PM · Sat 10:30 AM–3 PM · Sun closed
    Address
    10945 S Cicero Ave, Oak Lawn, IL 60453
    View profile for Computer Prodigies(773) 916-0146

  13. #13 Nosleep PC Repair

    Based in Chicago Heights, 14 mi away

    59/100IFR Score

    Ranked #13 because of its Google rating and service focus: 5.0★ from 52 Google reviews, listed on Google as “Computer repair service”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 52 Google reviews
    Hours
    Mon–Sat 12 PM–11 PM · Sun 12 PM–9 PM
    Address
    2939 Lawrence Crescent, Flossmoor, IL 60422
    View profile for Nosleep PC Repair(708) 263-8935

  15. #15 Computer Greeks

    Based in Palos Heights, 14 mi away

    59/100IFR Score

    Ranked #15 because of its Google rating and service focus: 4.6★ from 179 Google reviews, listed on Google as “Computer repair service”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.6★ from 179 Google reviews
    Hours
    Mon–Sat 10 AM–6 PM · Sun closed
    Address
    12222 S Harlem Ave, Palos Heights, IL 60463
    View profile for Computer Greeks(708) 636-3473

  16. #16 compuXpress

    Based in Oak Lawn, 18 mi away

    59/100IFR Score

    Ranked #16 because of its Google rating and service focus: 4.9★ from 81 Google reviews, listed on Google as “Computer repair service”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.9★ from 81 Google reviews
    Hours
    Mon–Sat 9 AM–9 PM · Sun 11 AM–6 PM
    Address
    9321 S 52nd Ave, Oak Lawn, IL 60453
    View profile for compuXpress(773) 844-7799

  17. #17 WE FIX Phones & Tablets

    Based in Alsip, 18 mi away

    58/100IFR Score

    Ranked #17 because of its Google rating and service focus: 4.5★ from 148 Google reviews, listed on Google as “Computer service”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.5★ from 148 Google reviews
    Hours
    Mon–Sat 10 AM–6 PM · Sun 11 AM–5 PM
    Address
    3321 W 115th St, Merrionette Park, IL 60803
    View profile for WE FIX Phones & Tablets(708) 979-9978

  18. #18 Optimized Networks

    Based in Bridgeview, 13 mi away

    58/100IFR Score

    Ranked #18 because of its Google rating and service focus: 5.0★ from 36 Google reviews, listed on Google as “Computer service”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 36 Google reviews
    Hours
    Mon–Sun 8 AM–10 PM
    View profile for Optimized Networks(773) 770-5907

  19. #19 ITGuy Solutions

    Based in Chicago, 20 mi away

    58/100IFR Score

    Ranked #19 because of its Google rating and service focus: 4.7★ from 122 Google reviews, listed on Google as “Computer service”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.7★ from 122 Google reviews
    Hours
    Mon–Fri 9 AM–5 PM · Sat–Sun 12 PM–8 PM
    Address
    10336 S Western Ave, Chicago, IL 60643
    View profile for ITGuy Solutions(312) 561-8081

  21. #21 Frankfort Computer Repair

    Based in Frankfort, 6 mi away

    58/100IFR Score

    Ranked #21 because of its Google rating and service focus: 5.0★ from 27 Google reviews, listed on Google as “Computer repair service”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 27 Google reviews
    Hours
    Mon–Fri 10 AM–5 PM · Sat 10 AM–1 PM · Sun closed
    Address
    20859 LaGrange Rd, Frankfort, IL 60423
    View profile for Frankfort Computer Repair(815) 464-8340

  22. #22 Lemont Computer Repair

    Based in Lemont, 10 mi away

    58/100IFR Score

    Ranked #22 because of its Google rating and service focus: 5.0★ from 30 Google reviews, listed on Google as “Computer repair service”.

    Based on 7 of 9 factors; recency and availability not yet collected.

    • 5.0★ from 30 Google reviews
    Address
    14911 127th St, Lemont, IL 60439
    View profile for Lemont Computer Repair(312) 730-6247

  25. #25 Triskelion Inc.

    Based in Joliet, 4 mi away

    57/100IFR Score

    Ranked #25 because of its Google rating and service focus: 5.0★ from 26 Google reviews, listed on Google as “Computer repair service”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 26 Google reviews
    Hours
    Mon–Fri 8 AM–5 PM · Sat–Sun closed
    Address
    1603 Rickey Dr, Joliet, IL 60433
    View profile for Triskelion Inc.(815) 510-7045

How we ranked New Lenox computer repair shops

We scored 116 New Lenox computer repair shops on nine factors, weighted as shown. An IT firm is ranked when its service is confirmed and it has 3 or more Google reviews or a claimed profile. An IT firm with no Google reviews scores zero on rating, review volume and recency. Other unknown factors are left out, not counted as zero. Scores last refreshed November 9, 2026.

Paid placement never changes a rank or score. Sponsored businesses are paid, labelled, limited to 3 and shown above the ranking, outside it.

Read the full method: formula, sources and exclusions

IFR Score factors and weights
FactorWeightComputed fromIn New Lenox data
Reputation25%Google star rating, adjusted for how many reviews back itMeasured
Review volume15%Number of Google reviews, compared with the most-reviewed IT firm on the listMeasured
Recency10%Share of reviews from the last 12 monthsNot yet collected
Availability5%Weekly open hours, Saturday, Sunday and 24/7 supportMeasured
Service focus15%How clearly the firm does this service (its Google category and name)Measured
Proximity5%Based in the city scores highest, less the farther away it isMeasured
Claimed profile10%The firm has claimed its IT Firms Ranked profile (free or paid earn the same)Measured
Partnered5%The firm links to IT Firms Ranked from its own website with our badge, checked periodicallyMeasured
Client reviews10%Verified client reviews collected by IT Firms Ranked: their rating and how many there areMeasured

How to choose a computer repair shop

  1. Ask for a written estimate and approve any extra work before it is done.
  2. Ask whether they come on site and whether they work on business systems as well as home computers.
  3. Check the warranty on parts and labour.
  4. Ask for two or three references from clients of your size and industry, and call them.
  5. Get the scope, response times and price in writing before you sign, including how you leave and get your data back.

Questions to ask a computer repair shop

  • Is the diagnosis free, and how much is the estimate likely to change?
  • Do you back up our data before the repair?
  • Do you offer on-site visits for businesses?
  • What warranty do you give on parts and labour?
  • How long will the repair take?

Terms explained

MSP (managed service provider)
A firm that runs a business’s IT for a recurring fee: monitoring, patching, help desk, backups and security tools.
Co-managed IT
An arrangement where an outside firm supports an in-house IT person or team, sharing tools and tasks.
Break-fix
IT support paid per incident or per hour, with no monthly agreement.
SLA (service-level agreement)
The contract terms for response and resolution times, uptime and support hours.
Help desk
The support line staff call or email for IT problems.
RMM
Remote monitoring and management software that lets an IT firm watch, patch and fix computers remotely.
vCIO
A virtual chief information officer: part-time IT strategy and budgeting from an outside firm.
MSSP
A managed security service provider: a firm that monitors and manages security tools around the clock.
EDR / MDR
Endpoint detection and response software, and the managed service of people watching its alerts (managed detection and response).
MFA
Multi-factor authentication: a second proof of identity, such as an app prompt, on top of a password.
Penetration test
An authorised, simulated attack on your systems to find weaknesses before criminals do.
SOC 2
An independent auditor’s report (AICPA standard) on a service provider’s security controls.

Computer repair shops in New Lenox: frequently asked questions

Who is the best computer repair shop in New Lenox?

By IFR Score, the highest-ranked computer repair shop in New Lenox, IL is We Fix Phones, Tablets, PC's with an IFR Score of 66/100. It has 5.0★ from 378 Google reviews. It is open 7 days a week. Back In The Game Video Games and Repair (#2) and EZMOBIFIX - Cellphone Repair Center (#3) follow. We ranked 116 computer repair shops on nine factors, last updated November 9, 2026.

How many computer repair shops are there in New Lenox?

ITFirmsRanked ranks 116 computer repair shops serving New Lenox, IL. Counts are as of November 2026.

Which computer repair shops in New Lenox work on weekends?

80 of 116 ranked computer repair shops post Saturday hours and 46 post Sunday hours. The highest-ranked open Saturdays are We Fix Phones, Tablets, PC's (#1), Back In The Game Video Games and Repair (#2) and EZMOBIFIX - Cellphone Repair Center (#3). Posted hours are office hours; many firms also run an after-hours support line for contract clients.

What Google rating do New Lenox computer repair shops have?

The median Google rating among 116 rated computer repair shops in New Lenox is 4.9★, with a median of 21 reviews. Back In The Game Video Games and Repair has the most, 1,254 reviews, and ranks #2. We adjust ratings for review count, so a few five-star reviews cannot top the list.

How does ITFirmsRanked rank computer repair shops?

Each computer repair shop gets a 0–100 IFR Score from nine published factors, led by reputation (25%), review volume (15%), service focus (15%) and recency (10%). An IT firm with no Google reviews scores zero on rating, review volume and recency; other factors we cannot measure are left out. Only IT firms with a confirmed service and 3 or more reviews, or a claimed profile, are ranked.

Do computer repair shops outside New Lenox count in this ranking?

Yes, if they are within 20 mi of the New Lenox city center, our service radius for computer repair shops. Each listing shows where the IT firm is based and how far away it is. Proximity is 5% of the IFR Score, so a nearby IT firm gets a small edge.

Can computer repair shops pay to rank higher on ITFirmsRanked?

No. The IFR Score never reads payment status, and this ranking has 0 paid placements. Up to 3 Featured IT firms may appear above the list, labelled Sponsored and showing their honest rank.

What does a computer repair shop do?

Computer repair shops fix desktops, laptops and printers in store or on site: hardware repairs, upgrades, virus removal and setup. Many serve small offices as well as households.

How are computer repair shops in New Lenox ranked?

By IFR Score: Google rating and review volume, recent reviews, opening hours, how clearly the firm does computer repair, distance, a claimed profile, our badge and verified client reviews. Sponsored placements never change the order.

Should a business use a computer repair shop or an IT provider?

A repair shop suits one-off fixes on a few computers. Once you rely on shared files, email, backups and security across several staff, an IT provider with a support agreement usually works out better.

Should we back up before a repair?

Yes, if the computer still starts. Repairs can involve replacing drives or reinstalling the system. Ask the shop whether it backs up data first and what it charges.

Update log for New Lenox

  1. November 2026: IFR Scores recalculated for 116 computer repair shops serving New Lenox.
  2. November 2026: 2 duplicate listings merged.

More computer repair shops and New Lenox pages