68/100IFR Score
Ranked #1 because of its Google rating and review volume: 4.7★ from 702 Google reviews, the most in New Britain.
Best Computer Repair Shops in New Britain, CT (2026)
116 computer repair shops ranked by IFR ScoreUpdated 0 paid placements in this rankingHow we rank →
The short answer
- 1
Best overall in New Britain: Mobile Rescue Tech, IFR Score 68/100; 4.7★ from 702 Google reviews; open 7 days a week.
- 2
Most-reviewed: M & J Video Games & Collectibles, 661 Google reviews at 4.4★, the most of 116 ranked after Mobile Rescue Tech; ranked #2.
Rankings can't be bought. IT providers can't pay to change their rank or score. How we rank
116 New Britain computer repair shops are ranked here by IFR Score, from nine published factors. 65 open Saturdays and 37 open Sundays, based on posted hours. The median Google rating is 4.9★ across 116 rated IT firms.
Top 10 computer repair shops in New Britain at a glance
Ranked by IFR Score from public data. Sponsored placements are labelled and never change the order.
| Rank | Business | IFR Score | Google rating | Based in | Hours | Best for |
|---|---|---|---|---|---|---|
| 1 | Mobile Rescue Tech | 68 | 4.7★ (702) | Bristol, 5 mi away | Sat · Sun · Evenings | Overall |
| 2 | M & J Video Games & Collectibles | 66 | 4.4★ (661) | Plainville, 5 mi away | Sat · Sun · Evenings | Most reviews |
| 3 | AAT All About Tech Downtown Bristol - Phone Tablet Laptop Computer Game Console Drone Repair | 64 | 4.8★ (237) | Bristol, 8 mi away | Sat · Sun · Evenings | — |
| 4 | Device Doctor - Repair/Sell/Buy | 64 | 4.6★ (90) | New Britain | Sat · Sun · Evenings | — |
| 5 | The Fix - Phone Repair, Tablet Repair and Accessories | 63 | 4.6★ (382) | Waterbury, 15 mi away | Sat · Sun · Evenings | — |
| 6 | J&R Computers | 63 | 4.9★ (456) | Bristol, 17 mi away | Sat | — |
| 7 | PhoneZone | 63 | 4.9★ (170) | Waterbury, 14 mi away | Sat · Sun · Evenings | — |
| 8 | CT Tech Express | 62 | 5.0★ (203) | Middletown, 12 mi away | Sat | — |
| 9 | Computers To Go LLC | 62 | 4.8★ (139) | Farmington, 14 mi away | Sat · Sun · Evenings | — |
| 10 | PC Warehouse | 61 | 4.5★ (168) | Wethersfield, 7 mi away | Sat · Evenings | — |
The 116 best computer repair shops in New Britain, ranked
Ordered by IFR Score, a 0–100 score from nine published factors. Paid placement never changes the order.
Ranked by IFR Score from public data. Sponsored placements are labelled and never change the order.
Scores below: based on 8 of 9 factors; recency not yet collected. Hatched segments mark factors we don't have yet.
Based in Plainville, 5 mi away
66/100IFR ScoreRanked #2 because of its Google rating and service focus: 4.4★ from 661 Google reviews, listed on Google as “Computer repair service”.
Based in Bristol, 8 mi away
64/100IFR ScoreRanked #3 because of its Google rating and service focus: 4.8★ from 237 Google reviews, listed on Google as “Computer repair service”.
Based in New Britain
64/100IFR ScoreRanked #4 because of its Google rating and service focus: 4.6★ from 90 Google reviews, listed on Google as “Computer repair service”.
Based in Waterbury, 15 mi away
63/100IFR ScoreRanked #5 because of its Google rating and service focus: 4.6★ from 382 Google reviews, listed on Google as “Computer repair service”.
Based in Bristol, 17 mi away
63/100IFR ScoreRanked #6 because of its Google rating and service focus: 4.9★ from 456 Google reviews, listed on Google as “Computer repair service”.
#7 PhoneZone
Based in Waterbury, 14 mi away
63/100IFR ScoreRanked #7 because of its Google rating and service focus: 4.9★ from 170 Google reviews, listed on Google as “Computer repair service”.
Based in Middletown, 12 mi away
62/100IFR ScoreRanked #8 because of its Google rating and service focus: 5.0★ from 203 Google reviews, listed on Google as “Computer repair service”.
Based in Farmington, 14 mi away
62/100IFR ScoreRanked #9 because of its Google rating and service focus: 4.8★ from 139 Google reviews, listed on Google as “Computer repair service”.
#10 PC Warehouse
Based in Wethersfield, 7 mi away
61/100IFR ScoreRanked #10 because of its Google rating and service focus: 4.5★ from 168 Google reviews, listed on Google as “Computer repair service”.
Based in Farmington, 13 mi away
61/100IFR ScoreRanked #11 because of its Google rating and service focus: 4.9★ from 57 Google reviews, listed on Google as “Computer repair service”.
#12 Tech Genius
Based in Manchester, 15 mi away
61/100IFR ScoreRanked #12 because of its Google rating and service focus: 4.6★ from 342 Google reviews, listed on Google as “Computer repair service”.
Based in Cheshire, 7 mi away
60/100IFR ScoreRanked #13 because of its Google rating and service focus: 4.7★ from 26 Google reviews, listed on Google as “Computer service”.
#14 CMC Computers
Based in Bristol, 9 mi away
60/100IFR ScoreRanked #14 because of its Google rating and service focus: 4.9★ from 79 Google reviews, listed on Google as “Computer repair service”.
#15 PCW COMPUTER
Based in West Hartford, 6 mi away
60/100IFR ScoreRanked #15 because of its Google rating and service focus: 4.3★ from 138 Google reviews, listed on Google as “Computer repair service”.
Based in Windsor, 15 mi away
60/100IFR ScoreRanked #16 because of its Google rating and service focus: 4.8★ from 143 Google reviews, listed on Google as “Computer repair service”.
Based in Farmington, 5 mi away
60/100IFR ScoreRanked #17 because of its Google rating and service focus: 4.7★ from 107 Google reviews, listed on Google as “Computer repair service”.
#18 Ct Computer Inc.
Based in Bristol, 5 mi away
60/100IFR ScoreRanked #18 because of its Google rating and service focus: 4.8★ from 53 Google reviews, listed on Google as “Computer repair service”.
#19 Hartford Phones
Based in Hartford, 6 mi away
60/100IFR ScoreRanked #19 because of its Google rating and service focus: 4.9★ from 55 Google reviews, listed on Google as “Computer repair service”.
Based in New Britain
60/100IFR ScoreRanked #20 because of its Google rating and service focus: 3.9★ from 30 Google reviews, listed on Google as “Computer repair service”.
Based in Glastonbury, 17 mi away
60/100IFR ScoreRanked #21 because of its Google rating and service focus: 4.9★ from 149 Google reviews, listed on Google as “Computer repair service”.
#22 MacWorks, LLC
Based in East Haven, 11 mi away
59/100IFR ScoreRanked #22 because of its Google rating and service focus: 4.9★ from 69 Google reviews, listed on Google as “Computer repair service”.
Based in Wethersfield, 7 mi away
59/100IFR ScoreRanked #23 because of its Google rating and review volume: 4.6★ from 278 Google reviews.
Based in Middletown, 6 mi away
59/100IFR ScoreRanked #24 because of its Google rating and service focus: 4.0★ from 48 Google reviews, listed on Google as “Computer repair service”.
Based in Bristol, 7 mi away
59/100IFR ScoreRanked #25 because of its Google rating and service focus: 4.6★ from 98 Google reviews, listed on Google as “Computer repair service”.
Computer repair shops ranked #26 to #50
#1 to #25 are shown in full above. Here are #26 to #50, in IFR Score order; each links to its profile. We publish the top 50 of 116 ranked computer repair shops here; the rest are on their profiles.
Also serving New Britain
20 more computer repair shops within 20 mi that we can't rank yet: too few reviews, or a service we couldn't confirm. Listed A to Z.
| Business | Google rating | Distance |
|---|---|---|
| B.C.S Group Inc. | 5.0★ (1) | In New Britain |
| Computer Express LLC | 1.0★ (1) | In New Britain |
| Computer Pros LLC | 3.0★ (2) | 9 mi |
| Concrete Cyber | In New Britain | |
| Dynamic Network Solutions | 5.0★ (9) | In New Britain |
| Enterprise Computers CT | In New Britain | |
| FOXPOWERIT | 5.0★ (2) | In New Britain |
| GKD Enterprises LLC | 5.0★ (2) | 11 mi |
| KEMCO Enterprises | In New Britain | |
| LogicFortress | 5.0★ (4) | In New Britain |
| Mammoth Security Inc. New Britain | 4.8★ (44) | In New Britain |
| MartinezConnect - Computer and technology services | 3.7★ (3) | In New Britain |
| Nadicent Technologies LLC | 3.0★ (2) | 10 mi |
| P C Doctor LLC | 5.0★ (2) | 4 mi |
| Right Click PC Service | In New Britain | |
| RuelTronic Computers LLC | 5.0★ (2) | In New Britain |
| Tech Forge LLC | In New Britain | |
| TechCharm Solutions LLC | 5.0★ (2) | 11 mi |
| Trydella, LLC | In New Britain | |
| Vertex Inc | In New Britain |
How we ranked New Britain computer repair shops
We scored 116 New Britain computer repair shops on nine factors, weighted as shown. An IT firm is ranked when its service is confirmed and it has 3 or more Google reviews or a claimed profile. An IT firm with no Google reviews scores zero on rating, review volume and recency. Other unknown factors are left out, not counted as zero. Scores last refreshed November 9, 2026.
Paid placement never changes a rank or score. Sponsored businesses are paid, labelled, limited to 3 and shown above the ranking, outside it.
| Factor | Weight | Computed from | In New Britain data |
|---|---|---|---|
| Reputation | 25% | Google star rating, adjusted for how many reviews back it | Measured |
| Review volume | 15% | Number of Google reviews, compared with the most-reviewed IT firm on the list | Measured |
| Recency | 10% | Share of reviews from the last 12 months | Not yet collected |
| Availability | 5% | Weekly open hours, Saturday, Sunday and 24/7 support | Measured |
| Service focus | 15% | How clearly the firm does this service (its Google category and name) | Measured |
| Proximity | 5% | Based in the city scores highest, less the farther away it is | Measured |
| Claimed profile | 10% | The firm has claimed its IT Firms Ranked profile (free or paid earn the same) | Measured |
| Partnered | 5% | The firm links to IT Firms Ranked from its own website with our badge, checked periodically | Measured |
| Client reviews | 10% | Verified client reviews collected by IT Firms Ranked: their rating and how many there are | Measured |
How to choose a computer repair shop
- Ask for a written estimate and approve any extra work before it is done.
- Ask whether they come on site and whether they work on business systems as well as home computers.
- Check the warranty on parts and labour.
- Ask for two or three references from clients of your size and industry, and call them.
- Get the scope, response times and price in writing before you sign, including how you leave and get your data back.
Questions to ask a computer repair shop
- Is the diagnosis free, and how much is the estimate likely to change?
- Do you back up our data before the repair?
- Do you offer on-site visits for businesses?
- What warranty do you give on parts and labour?
- How long will the repair take?
Terms explained
- MSP (managed service provider)
- A firm that runs a business’s IT for a recurring fee: monitoring, patching, help desk, backups and security tools.
- Co-managed IT
- An arrangement where an outside firm supports an in-house IT person or team, sharing tools and tasks.
- Break-fix
- IT support paid per incident or per hour, with no monthly agreement.
- SLA (service-level agreement)
- The contract terms for response and resolution times, uptime and support hours.
- Help desk
- The support line staff call or email for IT problems.
- RMM
- Remote monitoring and management software that lets an IT firm watch, patch and fix computers remotely.
- vCIO
- A virtual chief information officer: part-time IT strategy and budgeting from an outside firm.
- MSSP
- A managed security service provider: a firm that monitors and manages security tools around the clock.
- EDR / MDR
- Endpoint detection and response software, and the managed service of people watching its alerts (managed detection and response).
- MFA
- Multi-factor authentication: a second proof of identity, such as an app prompt, on top of a password.
- Penetration test
- An authorised, simulated attack on your systems to find weaknesses before criminals do.
- SOC 2
- An independent auditor’s report (AICPA standard) on a service provider’s security controls.
Computer repair shops in New Britain: frequently asked questions
Who is the best computer repair shop in New Britain?
By IFR Score, the highest-ranked computer repair shop in New Britain, CT is Mobile Rescue Tech with an IFR Score of 68/100. It has 4.7★ from 702 Google reviews. It is open 7 days a week. M & J Video Games & Collectibles (#2) and AAT All About Tech Downtown Bristol - Phone Tablet Laptop Computer Game Console Drone Repair (#3) follow. We ranked 116 computer repair shops on nine factors, last updated November 9, 2026.
How many computer repair shops are there in New Britain?
ITFirmsRanked ranks 116 computer repair shops serving New Britain, CT. 4 of them are based in New Britain; the rest serve it from nearby towns. Another 20 within 20 mi are listed but not ranked yet. Counts are as of November 2026.
Which computer repair shops in New Britain work on weekends?
65 of 116 ranked computer repair shops post Saturday hours and 37 post Sunday hours. The highest-ranked open Saturdays are Mobile Rescue Tech (#1), M & J Video Games & Collectibles (#2) and AAT All About Tech Downtown Bristol - Phone Tablet Laptop Computer Game Console Drone Repair (#3). Posted hours are office hours; many firms also run an after-hours support line for contract clients.
What Google rating do New Britain computer repair shops have?
The median Google rating among 116 rated computer repair shops in New Britain is 4.9★, with a median of 25 reviews. Mobile Rescue Tech has the most, 702 reviews, and ranks #1. We adjust ratings for review count, so a few five-star reviews cannot top the list.
How does ITFirmsRanked rank computer repair shops?
Each computer repair shop gets a 0–100 IFR Score from nine published factors, led by reputation (25%), review volume (15%), service focus (15%) and recency (10%). An IT firm with no Google reviews scores zero on rating, review volume and recency; other factors we cannot measure are left out. Only IT firms with a confirmed service and 3 or more reviews, or a claimed profile, are ranked.
Do computer repair shops outside New Britain count in this ranking?
Yes, if they are within 20 mi of the New Britain city center, our service radius for computer repair shops. Each listing shows where the IT firm is based and how far away it is. Proximity is 5% of the IFR Score, so a nearby IT firm gets a small edge.
Can computer repair shops pay to rank higher on ITFirmsRanked?
No. The IFR Score never reads payment status, and this ranking has 0 paid placements. Up to 3 Featured IT firms may appear above the list, labelled Sponsored and showing their honest rank.
What does a computer repair shop do?
Computer repair shops fix desktops, laptops and printers in store or on site: hardware repairs, upgrades, virus removal and setup. Many serve small offices as well as households.
How are computer repair shops in New Britain ranked?
By IFR Score: Google rating and review volume, recent reviews, opening hours, how clearly the firm does computer repair, distance, a claimed profile, our badge and verified client reviews. Sponsored placements never change the order.
Should a business use a computer repair shop or an IT provider?
A repair shop suits one-off fixes on a few computers. Once you rely on shared files, email, backups and security across several staff, an IT provider with a support agreement usually works out better.
Should we back up before a repair?
Yes, if the computer still starts. Repairs can involve replacing drives or reinstalling the system. Ask the shop whether it backs up data first and what it charges.
Update log for New Britain
- November 2026: IFR Scores recalculated for 116 computer repair shops serving New Britain.
More computer repair shops and New Britain pages
Computer repair shops near New Britain
- Computer repair shops in Newington, CT107 ranked
- Computer repair shops in Plainville, CT117 ranked
- Computer repair shops in Farmington, CT115 ranked
- Computer repair shops in West Hartford, CT105 ranked
- Computer repair shops in Wethersfield, CT104 ranked
- Computer repair shops in Cromwell, CT106 ranked
- Computer repair shops in Hartford, CT99 ranked
- Computer repair shops in Meriden, CT120 ranked
- Computer repair shops in Bristol, CT109 ranked
- Computer repair shops in Glastonbury, CT104 ranked
Other services in New Britain
- Managed IT service providers in New Britain235 ranked
- Cybersecurity companies in New Britain310 ranked
- IT consultants in New Britain184 ranked
- Network cabling and installation companies in New Britain87 ranked
- Business phone system providers in New Britain87 ranked
- Data recovery services in New Britain91 ranked
- All IT providers in New Britain