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Best Computer Repair Shops in New Bern, NC (2026)

8 computer repair shops ranked by IFR ScoreUpdated 0 paid placements in this rankingHow we rank →

The short answer

  1. 1

    Best overall in New Bern: iFixNC - iPhone and Computer Repair, IFR Score 68/100; 4.5★ from 361 Google reviews; open 7 days a week.

  2. 2

    Most-reviewed: University PC Care, 105 Google reviews at 4.3★, the most of 8 ranked after iFixNC - iPhone and Computer Repair; ranked #2.

Rankings can't be bought. IT providers can't pay to change their rank or score. How we rank

8 New Bern computer repair shops are ranked here by IFR Score, from nine published factors. 1 open Saturdays and 2 open Sundays, based on posted hours. The median Google rating is 5.0★ across 8 rated IT firms.

Top 8 computer repair shops in New Bern at a glance

Ranked by IFR Score from public data. Sponsored placements are labelled and never change the order.

Top 8 computer repair shops in New Bern at a glance
RankBusinessIFR ScoreGoogle ratingBased inHoursBest for
1iFixNC - iPhone and Computer Repair684.5★ (361)New BernSat · Sun · EveningsOverall
2University PC Care614.3★ (105)New Bern—Most reviews
3Qualified Tech Solutions LLC595.0★ (17)New BernSun · Evenings—
421st Century Computers594.6★ (40)New Bern——
5B & B Communications, Inc.585.0★ (96)Jacksonville, 19 mi away——
6Twin Rivers Tech Solutions575.0★ (8)New Bern——
7Bear Tech Solutions (First Capital Computers)565.0★ (4)New Bern——
8Davis Solutions475.0★ (9)New Bern——

The 8 best computer repair shops in New Bern, ranked

Ordered by IFR Score, a 0–100 score from nine published factors. Paid placement never changes the order.

Ranked by IFR Score from public data. Sponsored placements are labelled and never change the order.

  2. #2 University PC Care

    Based in New Bern

    61/100IFR Score

    Ranked #2 because of its Google rating and service focus: 4.3★ from 105 Google reviews, listed on Google as “Computer repair service”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.3★ from 105 Google reviews
    Hours
    Mon–Fri 9 AM–6 PM · Sat–Sun closed
    Address
    2117 S Glenburnie Rd Ste 6, New Bern, NC 28562
    View profile for University PC Care(252) 558-1280

  4. #4 21st Century Computers

    Based in New Bern

    59/100IFR Score

    Ranked #4 because of its Google rating and service focus: 4.6★ from 40 Google reviews, listed on Google as “Computer repair service”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.6★ from 40 Google reviews
    Hours
    Mon–Fri 9 AM–5 PM · Sat–Sun closed
    Address
    2770 Neuse Blvd, New Bern, NC 28562
    View profile for 21st Century Computers(252) 633-5825

  5. #5 B & B Communications, Inc.

    Based in Jacksonville, 19 mi away

    58/100IFR Score

    Ranked #5 because of its Google rating and service focus: 5.0★ from 96 Google reviews, listed on Google as “Computer repair service”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 96 Google reviews
    Hours
    Mon–Fri 9 AM–5 PM · Sat–Sun closed
    Address
    122 Lassiter Rd, Maysville, NC 28555
    View profile for B & B Communications, Inc.(910) 743-2262

  8. #8 Davis Solutions

    Based in New Bern

    47/100IFR Score

    Ranked #8 because of its Google rating and service focus: 5.0★ from 9 Google reviews, listed on Google as “Computer support and services”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 9 Google reviews
    Hours
    Mon–Fri 8 AM–5 PM · Sat–Sun closed
    View profile for Davis Solutions(252) 696-4870

How we ranked New Bern computer repair shops

We scored 8 New Bern computer repair shops on nine factors, weighted as shown. An IT firm is ranked when its service is confirmed and it has 3 or more Google reviews or a claimed profile. An IT firm with no Google reviews scores zero on rating, review volume and recency. Other unknown factors are left out, not counted as zero. Scores last refreshed November 9, 2026.

Paid placement never changes a rank or score. Sponsored businesses are paid, labelled, limited to 3 and shown above the ranking, outside it.

Read the full method: formula, sources and exclusions

IFR Score factors and weights
FactorWeightComputed fromIn New Bern data
Reputation25%Google star rating, adjusted for how many reviews back itMeasured
Review volume15%Number of Google reviews, compared with the most-reviewed IT firm on the listMeasured
Recency10%Share of reviews from the last 12 monthsNot yet collected
Availability5%Weekly open hours, Saturday, Sunday and 24/7 supportMeasured
Service focus15%How clearly the firm does this service (its Google category and name)Measured
Proximity5%Based in the city scores highest, less the farther away it isMeasured
Claimed profile10%The firm has claimed its IT Firms Ranked profile (free or paid earn the same)Measured
Partnered5%The firm links to IT Firms Ranked from its own website with our badge, checked periodicallyMeasured
Client reviews10%Verified client reviews collected by IT Firms Ranked: their rating and how many there areMeasured

How to choose a computer repair shop

  1. Ask for a written estimate and approve any extra work before it is done.
  2. Ask whether they come on site and whether they work on business systems as well as home computers.
  3. Check the warranty on parts and labour.
  4. Ask for two or three references from clients of your size and industry, and call them.
  5. Get the scope, response times and price in writing before you sign, including how you leave and get your data back.

Questions to ask a computer repair shop

  • Is the diagnosis free, and how much is the estimate likely to change?
  • Do you back up our data before the repair?
  • Do you offer on-site visits for businesses?
  • What warranty do you give on parts and labour?
  • How long will the repair take?

Terms explained

MSP (managed service provider)
A firm that runs a business’s IT for a recurring fee: monitoring, patching, help desk, backups and security tools.
Co-managed IT
An arrangement where an outside firm supports an in-house IT person or team, sharing tools and tasks.
Break-fix
IT support paid per incident or per hour, with no monthly agreement.
SLA (service-level agreement)
The contract terms for response and resolution times, uptime and support hours.
Help desk
The support line staff call or email for IT problems.
RMM
Remote monitoring and management software that lets an IT firm watch, patch and fix computers remotely.
vCIO
A virtual chief information officer: part-time IT strategy and budgeting from an outside firm.
MSSP
A managed security service provider: a firm that monitors and manages security tools around the clock.
EDR / MDR
Endpoint detection and response software, and the managed service of people watching its alerts (managed detection and response).
MFA
Multi-factor authentication: a second proof of identity, such as an app prompt, on top of a password.
Penetration test
An authorised, simulated attack on your systems to find weaknesses before criminals do.
SOC 2
An independent auditor’s report (AICPA standard) on a service provider’s security controls.

Computer repair shops in New Bern: frequently asked questions

Who is the best computer repair shop in New Bern?

By IFR Score, the highest-ranked computer repair shop in New Bern, NC is iFixNC - iPhone and Computer Repair with an IFR Score of 68/100. It has 4.5★ from 361 Google reviews. It is open 7 days a week. University PC Care (#2) and Qualified Tech Solutions LLC (#3) follow. We ranked 8 computer repair shops on nine factors, last updated November 9, 2026.

How many computer repair shops are there in New Bern?

ITFirmsRanked ranks 8 computer repair shops serving New Bern, NC. 7 of them are based in New Bern; the rest serve it from nearby towns. Counts are as of November 2026.

Which computer repair shops in New Bern work on weekends?

1 of 8 ranked computer repair shops post Saturday hours and 2 post Sunday hours. The highest-ranked open Saturdays is iFixNC - iPhone and Computer Repair (#1). Posted hours are office hours; many firms also run an after-hours support line for contract clients.

What Google rating do New Bern computer repair shops have?

The median Google rating among 8 rated computer repair shops in New Bern is 5.0★, with a median of 29 reviews. iFixNC - iPhone and Computer Repair has the most, 361 reviews, and ranks #1. We adjust ratings for review count, so a few five-star reviews cannot top the list.

How does ITFirmsRanked rank computer repair shops?

Each computer repair shop gets a 0–100 IFR Score from nine published factors, led by reputation (25%), review volume (15%), service focus (15%) and recency (10%). An IT firm with no Google reviews scores zero on rating, review volume and recency; other factors we cannot measure are left out. Only IT firms with a confirmed service and 3 or more reviews, or a claimed profile, are ranked.

Do computer repair shops outside New Bern count in this ranking?

Yes, if they are within 20 mi of the New Bern city center, our service radius for computer repair shops. Each listing shows where the IT firm is based and how far away it is. Proximity is 5% of the IFR Score, so a nearby IT firm gets a small edge.

Can computer repair shops pay to rank higher on ITFirmsRanked?

No. The IFR Score never reads payment status, and this ranking has 0 paid placements. Up to 3 Featured IT firms may appear above the list, labelled Sponsored and showing their honest rank.

What does a computer repair shop do?

Computer repair shops fix desktops, laptops and printers in store or on site: hardware repairs, upgrades, virus removal and setup. Many serve small offices as well as households.

How are computer repair shops in New Bern ranked?

By IFR Score: Google rating and review volume, recent reviews, opening hours, how clearly the firm does computer repair, distance, a claimed profile, our badge and verified client reviews. Sponsored placements never change the order.

Should a business use a computer repair shop or an IT provider?

A repair shop suits one-off fixes on a few computers. Once you rely on shared files, email, backups and security across several staff, an IT provider with a support agreement usually works out better.

Should we back up before a repair?

Yes, if the computer still starts. Repairs can involve replacing drives or reinstalling the system. Ask the shop whether it backs up data first and what it charges.

Update log for New Bern

  1. November 2026: IFR Scores recalculated for 8 computer repair shops serving New Bern.

More computer repair shops and New Bern pages