71/100IFR Score
Ranked #1 because of its Google rating and review volume: 5.0★ from 1,013 Google reviews, the most in Kitchener.
Based on 8 of 9 factors; recency not yet collected.
Best Computer Repair Shops in Kitchener, ON (2026)
73 computer repair shops ranked by IFR ScoreUpdated 0 paid placements in this rankingHow we rank →
The short answer
- 1
Best overall in Kitchener: CELLROX KITCHENER, IFR Score 71/100; 5.0★ from 1,013 Google reviews; open 7 days a week.
- 4
Most-reviewed: Mobile Klinik, 865 Google reviews at 4.7★, the most of 73 ranked after CELLROX KITCHENER; ranked #4.
Rankings can't be bought. IT providers can't pay to change their rank or score. How we rank
73 Kitchener computer repair shops are ranked here by IFR Score, from nine published factors. 44 open Saturdays and 28 open Sundays, based on posted hours. The median Google rating is 4.8★ across 73 rated IT firms.
Top 10 computer repair shops in Kitchener at a glance
Ranked by IFR Score from public data. Sponsored placements are labelled and never change the order.
| Rank | Business | IFR Score | Google rating | Based in | Hours | Best for |
|---|---|---|---|---|---|---|
| 1 | CELLROX KITCHENER | 71 | 5.0★ (1,013) | Kitchener | Sat · Sun · Evenings | Overall |
| 2 | Kitchener Waterloo Computer and Laptop Repair | 70 | 5.0★ (414) | Kitchener | Sat · Sun · Evenings | — |
| 3 | Mobile Klinik | 69 | 4.8★ (855) | Kitchener | Sat · Sun · Evenings | — |
| 4 | Mobile Klinik | 69 | 4.7★ (865) | Kitchener | Sat · Sun · Evenings | Most reviews |
| 5 | GTA CELL | 68 | 4.9★ (506) | Kitchener | — | — |
| 6 | KW Laptops & Smartphones | 67 | 4.7★ (736) | Kitchener | Sat · Evenings | — |
| 7 | Telze | 66 | 4.6★ (396) | Kitchener | Sat · Sun · Evenings | — |
| 8 | Mobilinq | 65 | 4.6★ (244) | Kitchener | Sat · Sun · Evenings | — |
| 9 | Dan's Tech Services (By Appointment Only) | 65 | 5.0★ (69) | Kitchener | Sat · Sun · Evenings | — |
| 10 | Jump+ | Apple Premium Retailer | 65 | 4.0★ (708) | Kitchener | Sat · Sun · Evenings | — |
The 73 best computer repair shops in Kitchener, ranked
Ordered by IFR Score, a 0–100 score from nine published factors. Paid placement never changes the order.
Ranked by IFR Score from public data. Sponsored placements are labelled and never change the order.
Based in Kitchener
70/100IFR ScoreRanked #2 because of its Google rating and service focus: 5.0★ from 414 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Kitchener
69/100IFR ScoreRanked #3 because of its Google rating and service focus: 4.8★ from 855 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Kitchener
69/100IFR ScoreRanked #4 because of its Google rating and service focus: 4.7★ from 865 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
#5 GTA CELL
Based in Kitchener
68/100IFR ScoreRanked #5 because of its Google rating and service focus: 4.9★ from 506 Google reviews, listed on Google as “Computer repair service”.
Based on 7 of 9 factors; recency and availability not yet collected.
Based in Kitchener
67/100IFR ScoreRanked #6 because of its Google rating and service focus: 4.7★ from 736 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
#7 Telze
Based in Kitchener
66/100IFR ScoreRanked #7 because of its Google rating and service focus: 4.6★ from 396 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
#8 Mobilinq
Based in Kitchener
65/100IFR ScoreRanked #8 because of its Google rating and service focus: 4.6★ from 244 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Kitchener
65/100IFR ScoreRanked #9 because of its Google rating and service focus: 5.0★ from 69 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Kitchener
65/100IFR ScoreRanked #10 because of its Google rating and service focus: 4.0★ from 708 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
#11 Mobile Klinik
Based in Cambridge, 16 km away
65/100IFR ScoreRanked #11 because of its Google rating and service focus: 4.7★ from 496 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
#12 KW CELLULAR
Based in Kitchener
65/100IFR ScoreRanked #12 because of its Google rating and service focus: 4.4★ from 556 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Kitchener
64/100IFR ScoreRanked #13 because of its Google rating and service focus: 4.8★ from 94 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Kitchener
64/100IFR ScoreRanked #14 because of its Google rating and service focus: 4.9★ from 276 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
#15 We-Lectronics
Based in Kitchener
64/100IFR ScoreRanked #15 because of its Google rating and service focus: 4.5★ from 160 Google reviews, listed on Google as “Computer service”.
Based on 8 of 9 factors; recency not yet collected.
#16 SmartFix PC Care
Based in Guelph, 23 km away
64/100IFR ScoreRanked #16 because of its Google rating and service focus: 5.0★ from 165 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
#17 The Tech Square
Based in Cambridge, 17 km away
63/100IFR ScoreRanked #17 because of its Google rating and service focus: 4.7★ from 328 Google reviews, listed on Google as “Computer service”.
Based on 8 of 9 factors; recency not yet collected.
#18 Mac Repair Man
Based in Kitchener
63/100IFR ScoreRanked #18 because of its Google rating and service focus: 4.6★ from 383 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Kitchener
62/100IFR ScoreRanked #19 because of its Google rating and review volume: 4.8★ from 339 Google reviews.
Based on 8 of 9 factors; recency not yet collected.
#20 KW CELLULAR
Based in Cambridge, 14 km away
62/100IFR ScoreRanked #20 because of its Google rating and service focus: 4.6★ from 328 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
#21 Hello Nerds Inc
Based in Waterloo, 7 km away
62/100IFR ScoreRanked #21 because of its Google rating and service focus: 4.7★ from 307 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
#22 Passport Photo
Based in Kitchener
61/100IFR ScoreRanked #22 because of its Google rating and service focus: 4.4★ from 85 Google reviews, listed on Google as “Computer repair service”.
Based on 7 of 9 factors; recency and availability not yet collected.
#23 Royal Cellz
Based in Kitchener
61/100IFR ScoreRanked #23 because of its Google rating and service focus: 4.4★ from 265 Google reviews, listed on Google as “Computer service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Kitchener
61/100IFR ScoreRanked #24 because of its Google rating and service focus: 5.0★ from 25 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Cambridge, 16 km away
60/100IFR ScoreRanked #25 because of its Google rating and service focus: 4.8★ from 55 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Computer repair shops ranked #26 to #50
#1 to #25 are shown in full above. Here are #26 to #50, in IFR Score order; each links to its profile. We publish the top 50 of 73 ranked computer repair shops here; the rest are on their profiles.
| Rank | Business | IFR Score | Google rating | Distance |
|---|---|---|---|---|
| 26 | GewTOLO Cell Phone Repairs iPhone MacBook Unlock Cambridge Computer Samsung Mac PC | 60 | 4.2★ (125) | 14 km |
| 27 | Tech Defense | 60 | 5.0★ (22) | In Kitchener |
| 28 | Electronic Emporium 519 | 60 | 4.9★ (22) | 5 km |
| 29 | SimplyFixIT - Phone & Laptop - Kitchener - Waterloo | 60 | 4.7★ (830) | 4 km |
| 30 | Computer Service Depot | 59 | 4.3★ (111) | In Kitchener |
| 31 | The Last Resort Computer Revival | 59 | 4.4★ (27) | In Kitchener |
| 32 | Tools and Tech | 58 | 4.7★ (114) | 24 km |
| 33 | ITXperts | 58 | 5.0★ (21) | 5 km |
| 34 | Your Tech Aid | 58 | 5.0★ (20) | 7 km |
| 35 | FlashFixIT | 58 | 5.0★ (21) | 14 km |
| 36 | Phones & Beyond | 58 | 4.9★ (346) | 8 km |
| 37 | Eco-Tech Refurbished Computers | 57 | 4.8★ (29) | 8 km |
| 38 | Focus Computers Inc | 57 | 4.8★ (55) | 17 km |
| 39 | JGM Technology Services | 57 | 5.0★ (3) | In Kitchener |
| 40 | Netflash Internet & IT Solutions | 57 | 3.8★ (108) | In Kitchener |
| 41 | NewGig Computers | 57 | 4.9★ (64) | 28 km |
| 42 | Wilmot Technologies Inc. | 57 | 4.2★ (34) | In Kitchener |
| 43 | KW-IT | 56 | 4.5★ (4) | In Kitchener |
| 44 | Chatr Mobile | 55 | 3.0★ (23) | In Kitchener |
| 45 | Mac-Daddy Guelph | 55 | 4.9★ (35) | 25 km |
| 46 | PC Repair Depot Limited | 55 | 4.6★ (59) | 22 km |
| 47 | First Choice Computers - IT for businesses | 55 | 5.0★ (17) | 9 km |
| 48 | 226IT Inc. | 55 | 5.0★ (14) | 9 km |
| 49 | SimplyFixIT | 54 | 4.8★ (418) | 18 km |
| 50 | OnSite Computer Services. | 54 | 4.9★ (79) | 9 km |
Also serving Kitchener
20 more computer repair shops within 32 km that we can't rank yet: too few reviews, or a service we couldn't confirm. Listed A to Z.
| Business | Google rating | Distance |
|---|---|---|
| acme telephone company | 5.0★ (40) | In Kitchener |
| Benlya Services | 4.4★ (10) | In Kitchener |
| Computer Solutions Repair Inc | 4.6★ (8) | In Kitchener |
| Helm MSP Inc. | 3.7★ (3) | In Kitchener |
| Ibram's Trusted Tech | 5.0★ (7) | In Kitchener |
| Just Fix It | 4.7★ (14) | In Kitchener |
| Kober Computers | 4.9★ (7) | In Kitchener |
| KW Tech Services | 5.0★ (5) | In Kitchener |
| KWC Handyman Services INC. | 5.0★ (3) | In Kitchener |
| KWDataRecovery | 5.0★ (10) | In Kitchener |
| My IT Guy | 4.8★ (29) | In Kitchener |
| Nextsys Networking Inc | 5.0★ (4) | In Kitchener |
| NovaTech Solutions | 5.0★ (8) | In Kitchener |
| PC-Troubles | 2.0★ (2) | In Kitchener |
| Plextec Inc. | 5.0★ (7) | In Kitchener |
| pund-IT Inc. | 4.9★ (58) | In Kitchener |
| Smola Designs - Web Design, Logos, Marketing & More! | 5.0★ (114) | In Kitchener |
| Summit Logic Smart Home & Audio Video | 5.0★ (21) | In Kitchener |
| Tech Haven | 5.0★ (9) | In Kitchener |
| Ultimate Vision Web & IT Solutions | 5.0★ (2) | In Kitchener |
How we ranked Kitchener computer repair shops
We scored 73 Kitchener computer repair shops on nine factors, weighted as shown. An IT firm is ranked when its service is confirmed and it has 3 or more Google reviews or a claimed profile. An IT firm with no Google reviews scores zero on rating, review volume and recency. Other unknown factors are left out, not counted as zero. Scores last refreshed November 9, 2026.
Paid placement never changes a rank or score. Sponsored businesses are paid, labelled, limited to 3 and shown above the ranking, outside it.
| Factor | Weight | Computed from | In Kitchener data |
|---|---|---|---|
| Reputation | 25% | Google star rating, adjusted for how many reviews back it | Measured |
| Review volume | 15% | Number of Google reviews, compared with the most-reviewed IT firm on the list | Measured |
| Recency | 10% | Share of reviews from the last 12 months | Not yet collected |
| Availability | 5% | Weekly open hours, Saturday, Sunday and 24/7 support | Measured |
| Service focus | 15% | How clearly the firm does this service (its Google category and name) | Measured |
| Proximity | 5% | Based in the city scores highest, less the farther away it is | Measured |
| Claimed profile | 10% | The firm has claimed its IT Firms Ranked profile (free or paid earn the same) | Measured |
| Partnered | 5% | The firm links to IT Firms Ranked from its own website with our badge, checked periodically | Measured |
| Client reviews | 10% | Verified client reviews collected by IT Firms Ranked: their rating and how many there are | Measured |
How to choose a computer repair shop
- Ask for a written estimate and approve any extra work before it is done.
- Ask whether they come on site and whether they work on business systems as well as home computers.
- Check the warranty on parts and labour.
- Ask for two or three references from clients of your size and industry, and call them.
- Get the scope, response times and price in writing before you sign, including how you leave and get your data back.
Questions to ask a computer repair shop
- Is the diagnosis free, and how much is the estimate likely to change?
- Do you back up our data before the repair?
- Do you offer on-site visits for businesses?
- What warranty do you give on parts and labour?
- How long will the repair take?
Terms explained
- MSP (managed service provider)
- A firm that runs a business’s IT for a recurring fee: monitoring, patching, help desk, backups and security tools.
- Co-managed IT
- An arrangement where an outside firm supports an in-house IT person or team, sharing tools and tasks.
- Break-fix
- IT support paid per incident or per hour, with no monthly agreement.
- SLA (service-level agreement)
- The contract terms for response and resolution times, uptime and support hours.
- Help desk
- The support line staff call or email for IT problems.
- RMM
- Remote monitoring and management software that lets an IT firm watch, patch and fix computers remotely.
- vCIO
- A virtual chief information officer: part-time IT strategy and budgeting from an outside firm.
- MSSP
- A managed security service provider: a firm that monitors and manages security tools around the clock.
- EDR / MDR
- Endpoint detection and response software, and the managed service of people watching its alerts (managed detection and response).
- MFA
- Multi-factor authentication: a second proof of identity, such as an app prompt, on top of a password.
- Penetration test
- An authorised, simulated attack on your systems to find weaknesses before criminals do.
- SOC 2
- An independent auditor’s report (AICPA standard) on a service provider’s security controls.
Computer repair shops in Kitchener: frequently asked questions
Who is the best computer repair shop in Kitchener?
By IFR Score, the highest-ranked computer repair shop in Kitchener, ON is CELLROX KITCHENER with an IFR Score of 71/100. It has 5.0★ from 1,013 Google reviews. It is open 7 days a week. Kitchener Waterloo Computer and Laptop Repair (#2) and Mobile Klinik (#3) follow. We ranked 73 computer repair shops on nine factors, last updated November 9, 2026.
How many computer repair shops are there in Kitchener?
ITFirmsRanked ranks 73 computer repair shops serving Kitchener, ON. 27 of them are based in Kitchener; the rest serve it from nearby towns. Another 20 within 32 km are listed but not ranked yet. Counts are as of November 2026.
Which computer repair shops in Kitchener work on weekends?
44 of 73 ranked computer repair shops post Saturday hours and 28 post Sunday hours. The highest-ranked open Saturdays are CELLROX KITCHENER (#1), Kitchener Waterloo Computer and Laptop Repair (#2) and Mobile Klinik (#3). Posted hours are office hours; many firms also run an after-hours support line for contract clients.
What Google rating do Kitchener computer repair shops have?
The median Google rating among 73 rated computer repair shops in Kitchener is 4.8★, with a median of 62 reviews. CELLROX KITCHENER has the most, 1,013 reviews, and ranks #1. We adjust ratings for review count, so a few five-star reviews cannot top the list.
How does ITFirmsRanked rank computer repair shops?
Each computer repair shop gets a 0–100 IFR Score from nine published factors, led by reputation (25%), review volume (15%), service focus (15%) and recency (10%). An IT firm with no Google reviews scores zero on rating, review volume and recency; other factors we cannot measure are left out. Only IT firms with a confirmed service and 3 or more reviews, or a claimed profile, are ranked.
Do computer repair shops outside Kitchener count in this ranking?
Yes, if they are within 32 km of the Kitchener city centre, our service radius for computer repair shops. Each listing shows where the IT firm is based and how far away it is. Proximity is 5% of the IFR Score, so a nearby IT firm gets a small edge.
Can computer repair shops pay to rank higher on ITFirmsRanked?
No. The IFR Score never reads payment status, and this ranking has 0 paid placements. Up to 3 Featured IT firms may appear above the list, labelled Sponsored and showing their honest rank.
What does a computer repair shop do?
Computer repair shops fix desktops, laptops and printers in store or on site: hardware repairs, upgrades, virus removal and setup. Many serve small offices as well as households.
How are computer repair shops in Kitchener ranked?
By IFR Score: Google rating and review volume, recent reviews, opening hours, how clearly the firm does computer repair, distance, a claimed profile, our badge and verified client reviews. Sponsored placements never change the order.
Should a business use a computer repair shop or an IT provider?
A repair shop suits one-off fixes on a few computers. Once you rely on shared files, email, backups and security across several staff, an IT provider with a support agreement usually works out better.
Should we back up before a repair?
Yes, if the computer still starts. Repairs can involve replacing drives or reinstalling the system. Ask the shop whether it backs up data first and what it charges.
Update log for Kitchener
- November 2026: IFR Scores recalculated for 73 computer repair shops serving Kitchener.
More computer repair shops and Kitchener pages
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