68/100IFR Score
Ranked #1 because of its Google rating and service focus: 5.0★ from 251 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Best Computer Repair Shops in Kentwood, MI (2026)
47 computer repair shops ranked by IFR ScoreUpdated 0 paid placements in this rankingHow we rank →
The short answer
- 1
Best overall in Kentwood: Pat's Custom PC, IFR Score 68/100; 5.0★ from 251 Google reviews; open 7 days a week.
- 4
Most-reviewed: iGeek Repair and Gaming Center Plainfield, 745 Google reviews at 5.0★, the most of 47 ranked; ranked #4.
Rankings can't be bought. IT providers can't pay to change their rank or score. How we rank
47 Kentwood computer repair shops are ranked here by IFR Score, from nine published factors. 21 open Saturdays and 11 open Sundays, based on posted hours. The median Google rating is 4.9★ across 47 rated IT firms.
Most of this list also appears on the Computer repair shops in Grand Rapids ranking. See Computer repair shops in Grand Rapids
Top 10 computer repair shops in Kentwood at a glance
Ranked by IFR Score from public data. Sponsored placements are labelled and never change the order.
| Rank | Business | IFR Score | Google rating | Based in | Hours | Best for |
|---|---|---|---|---|---|---|
| 1 | Pat's Custom PC | 68 | 5.0★ (251) | Grand Rapids, 1 mi away | Sat · Sun · Evenings | Overall |
| 2 | The Fix in Woodland Mall | 66 | 5.0★ (212) | Grand Rapids, 4 mi away | Sat · Sun · Evenings | — |
| 3 | Computer Rescue 911 | 66 | 4.8★ (535) | Grand Rapids, 4 mi away | Sat | — |
| 4 | iGeek Repair and Gaming Center Plainfield | 65 | 5.0★ (745) | Grand Rapids, 11 mi away | — | Most reviews |
| 5 | Joe the Computer Guy LLC | 63 | 5.0★ (79) | Cutlerville, 3 mi away | — | — |
| 6 | Holmes I.T. Solutions, LLC | 62 | 4.9★ (27) | Wyoming, 3 mi away | Sat · Sun · Evenings | — |
| 7 | TRC Group IT Consulting | 59 | 5.0★ (14) | Grand Rapids, 9 mi away | Sat · Sun · Evenings | — |
| 8 | Express PC | 59 | 4.5★ (59) | Grand Rapids, 1 mi away | — | — |
| 9 | Pac Xpress | 59 | 4.9★ (33) | Kentwood | — | — |
| 10 | ITPartners+ | 58 | 5.0★ (44) | Grand Rapids, 7 mi away | — | — |
The 47 best computer repair shops in Kentwood, ranked
Ordered by IFR Score, a 0–100 score from nine published factors. Paid placement never changes the order.
Ranked by IFR Score from public data. Sponsored placements are labelled and never change the order.
Based in Grand Rapids, 4 mi away
66/100IFR ScoreRanked #2 because of its Google rating and service focus: 5.0★ from 212 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Grand Rapids, 4 mi away
66/100IFR ScoreRanked #3 because of its Google rating and service focus: 4.8★ from 535 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Grand Rapids, 11 mi away
65/100IFR ScoreRanked #4 because of its Google rating and review volume: 5.0★ from 745 Google reviews, the most in Kentwood.
Based on 8 of 9 factors; recency not yet collected.
Based in Cutlerville, 3 mi away
63/100IFR ScoreRanked #5 because of its Google rating and service focus: 5.0★ from 79 Google reviews, listed on Google as “Computer repair service”.
Based on 7 of 9 factors; recency and availability not yet collected.
Based in Wyoming, 3 mi away
62/100IFR ScoreRanked #6 because of its Google rating and service focus: 4.9★ from 27 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Grand Rapids, 9 mi away
59/100IFR ScoreRanked #7 because of its Google rating and service focus: 5.0★ from 14 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
#8 Express PC
Based in Grand Rapids, 1 mi away
59/100IFR ScoreRanked #8 because of its Google rating and service focus: 4.5★ from 59 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
#9 Pac Xpress
Based in Kentwood
59/100IFR ScoreRanked #9 because of its Google rating and service focus: 4.9★ from 33 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
#10 ITPartners+
Based in Grand Rapids, 7 mi away
58/100IFR ScoreRanked #10 because of its Google rating and service focus: 5.0★ from 44 Google reviews, listed on Google as “Computer service”.
Based on 8 of 9 factors; recency not yet collected.
#11 I.T. Solutions
Based in Kentwood
58/100IFR ScoreRanked #11 because of its Google rating and service focus: 4.6★ from 32 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Grand Rapids, 12 mi away
58/100IFR ScoreRanked #12 because of its Google rating and service focus: 4.5★ from 79 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Grand Rapids, 3 mi away
58/100IFR ScoreRanked #13 because of its Google rating and service focus: 5.0★ from 4 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Jenison, 8 mi away
58/100IFR ScoreRanked #14 because of its Google rating and service focus: 4.6★ from 36 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Grand Rapids, 7 mi away
58/100IFR ScoreRanked #15 because of its Google rating and service focus: 4.3★ from 48 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
#16 Tech Buddy
Based in Allendale, 11 mi away
57/100IFR ScoreRanked #16 because of its Google rating and service focus: 5.0★ from 7 Google reviews, listed on Google as “Computer service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Jenison, 9 mi away
57/100IFR ScoreRanked #17 because of its Google rating and service focus: 4.8★ from 43 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
#18 Tech Defenders
Based in Grand Rapids, 7 mi away
57/100IFR ScoreRanked #18 because of its Google rating and service focus: 4.4★ from 43 Google reviews, listed on Google as “Computer service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Grand Rapids, 9 mi away
56/100IFR ScoreRanked #19 because of its Google rating and service focus: 4.4★ from 9 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Wyoming, 2 mi away
56/100IFR ScoreRanked #20 because of its Google rating and service focus: 4.8★ from 13 Google reviews, listed on Google as “Computer service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Jenison, 9 mi away
56/100IFR ScoreRanked #21 because of its Google rating and service focus: 4.8★ from 28 Google reviews, listed on Google as “Computer service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Grand Rapids, 4 mi away
56/100IFR ScoreRanked #22 because of its Google rating and service focus: 3.9★ from 16 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Grand Rapids, 7 mi away
56/100IFR ScoreRanked #23 because of its Google rating and service focus: 5.0★ from 17 Google reviews, listed on Google as “Computer service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Grand Rapids, 6 mi away
55/100IFR ScoreRanked #24 because of its Google rating and service focus: 4.9★ from 13 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Grand Rapids, 5 mi away
55/100IFR ScoreRanked #25 because of its Google rating and review volume: 4.5★ from 68 Google reviews.
Based on 8 of 9 factors; recency not yet collected.
How we ranked Kentwood computer repair shops
We scored 47 Kentwood computer repair shops on nine factors, weighted as shown. An IT firm is ranked when its service is confirmed and it has 3 or more Google reviews or a claimed profile. An IT firm with no Google reviews scores zero on rating, review volume and recency. Other unknown factors are left out, not counted as zero. Scores last refreshed November 9, 2026.
Paid placement never changes a rank or score. Sponsored businesses are paid, labelled, limited to 3 and shown above the ranking, outside it.
| Factor | Weight | Computed from | In Kentwood data |
|---|---|---|---|
| Reputation | 25% | Google star rating, adjusted for how many reviews back it | Measured |
| Review volume | 15% | Number of Google reviews, compared with the most-reviewed IT firm on the list | Measured |
| Recency | 10% | Share of reviews from the last 12 months | Not yet collected |
| Availability | 5% | Weekly open hours, Saturday, Sunday and 24/7 support | Measured |
| Service focus | 15% | How clearly the firm does this service (its Google category and name) | Measured |
| Proximity | 5% | Based in the city scores highest, less the farther away it is | Measured |
| Claimed profile | 10% | The firm has claimed its IT Firms Ranked profile (free or paid earn the same) | Measured |
| Partnered | 5% | The firm links to IT Firms Ranked from its own website with our badge, checked periodically | Measured |
| Client reviews | 10% | Verified client reviews collected by IT Firms Ranked: their rating and how many there are | Measured |
How to choose a computer repair shop
- Ask for a written estimate and approve any extra work before it is done.
- Ask whether they come on site and whether they work on business systems as well as home computers.
- Check the warranty on parts and labour.
- Ask for two or three references from clients of your size and industry, and call them.
- Get the scope, response times and price in writing before you sign, including how you leave and get your data back.
Questions to ask a computer repair shop
- Is the diagnosis free, and how much is the estimate likely to change?
- Do you back up our data before the repair?
- Do you offer on-site visits for businesses?
- What warranty do you give on parts and labour?
- How long will the repair take?
Terms explained
- MSP (managed service provider)
- A firm that runs a business’s IT for a recurring fee: monitoring, patching, help desk, backups and security tools.
- Co-managed IT
- An arrangement where an outside firm supports an in-house IT person or team, sharing tools and tasks.
- Break-fix
- IT support paid per incident or per hour, with no monthly agreement.
- SLA (service-level agreement)
- The contract terms for response and resolution times, uptime and support hours.
- Help desk
- The support line staff call or email for IT problems.
- RMM
- Remote monitoring and management software that lets an IT firm watch, patch and fix computers remotely.
- vCIO
- A virtual chief information officer: part-time IT strategy and budgeting from an outside firm.
- MSSP
- A managed security service provider: a firm that monitors and manages security tools around the clock.
- EDR / MDR
- Endpoint detection and response software, and the managed service of people watching its alerts (managed detection and response).
- MFA
- Multi-factor authentication: a second proof of identity, such as an app prompt, on top of a password.
- Penetration test
- An authorised, simulated attack on your systems to find weaknesses before criminals do.
- SOC 2
- An independent auditor’s report (AICPA standard) on a service provider’s security controls.
Computer repair shops in Kentwood: frequently asked questions
Who is the best computer repair shop in Kentwood?
By IFR Score, the highest-ranked computer repair shop in Kentwood, MI is Pat's Custom PC with an IFR Score of 68/100. It has 5.0★ from 251 Google reviews. It is open 7 days a week. The Fix in Woodland Mall (#2) and Computer Rescue 911 (#3) follow. We ranked 47 computer repair shops on nine factors, last updated November 9, 2026.
How many computer repair shops are there in Kentwood?
ITFirmsRanked ranks 47 computer repair shops serving Kentwood, MI. 2 of them are based in Kentwood; the rest serve it from nearby towns. Counts are as of November 2026.
Which computer repair shops in Kentwood work on weekends?
21 of 47 ranked computer repair shops post Saturday hours and 11 post Sunday hours. The highest-ranked open Saturdays are Pat's Custom PC (#1), The Fix in Woodland Mall (#2) and Computer Rescue 911 (#3). Posted hours are office hours; many firms also run an after-hours support line for contract clients.
What Google rating do Kentwood computer repair shops have?
The median Google rating among 47 rated computer repair shops in Kentwood is 4.9★, with a median of 27 reviews. iGeek Repair and Gaming Center Plainfield has the most, 745 reviews, and ranks #4. We adjust ratings for review count, so a few five-star reviews cannot top the list.
How does ITFirmsRanked rank computer repair shops?
Each computer repair shop gets a 0–100 IFR Score from nine published factors, led by reputation (25%), review volume (15%), service focus (15%) and recency (10%). An IT firm with no Google reviews scores zero on rating, review volume and recency; other factors we cannot measure are left out. Only IT firms with a confirmed service and 3 or more reviews, or a claimed profile, are ranked.
Do computer repair shops outside Kentwood count in this ranking?
Yes, if they are within 20 mi of the Kentwood city center, our service radius for computer repair shops. Each listing shows where the IT firm is based and how far away it is. Proximity is 5% of the IFR Score, so a nearby IT firm gets a small edge.
Can computer repair shops pay to rank higher on ITFirmsRanked?
No. The IFR Score never reads payment status, and this ranking has 0 paid placements. Up to 3 Featured IT firms may appear above the list, labelled Sponsored and showing their honest rank.
What does a computer repair shop do?
Computer repair shops fix desktops, laptops and printers in store or on site: hardware repairs, upgrades, virus removal and setup. Many serve small offices as well as households.
How are computer repair shops in Kentwood ranked?
By IFR Score: Google rating and review volume, recent reviews, opening hours, how clearly the firm does computer repair, distance, a claimed profile, our badge and verified client reviews. Sponsored placements never change the order.
Should a business use a computer repair shop or an IT provider?
A repair shop suits one-off fixes on a few computers. Once you rely on shared files, email, backups and security across several staff, an IT provider with a support agreement usually works out better.
Should we back up before a repair?
Yes, if the computer still starts. Repairs can involve replacing drives or reinstalling the system. Ask the shop whether it backs up data first and what it charges.
Update log for Kentwood
- November 2026: IFR Scores recalculated for 47 computer repair shops serving Kentwood.
More computer repair shops and Kentwood pages
Computer repair shops near Kentwood
- Computer repair shops in Cutlerville, MI47 ranked
- Computer repair shops in Wyoming, MI46 ranked
- Computer repair shops in East Grand Rapids, MI47 ranked
- Computer repair shops in Grand Rapids, MI46 ranked
- Computer repair shops in Grandville, MI49 ranked
- Computer repair shops in Jenison, MI52 ranked
- Computer repair shops in Forest Hills, MI45 ranked
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Other services in Kentwood
- Managed IT service providers in Kentwood94 ranked
- Cybersecurity companies in Kentwood78 ranked
- IT consultants in Kentwood74 ranked
- Network cabling and installation companies in Kentwood36 ranked
- Business phone system providers in Kentwood25 ranked
- Data recovery services in Kentwood34 ranked
- All IT providers in Kentwood