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Best Computer Repair Shops in Gurnee, IL (2026)

72 computer repair shops ranked by IFR ScoreUpdated 0 paid placements in this rankingHow we rank →

The short answer

  1. 1

    Best overall in Gurnee: 911 Tech Repair - Cell Phone & Computer Repair - Grayslake, IFR Score 65/100; 4.8★ from 586 Google reviews; open Saturdays until 1 PM.

  2. 2

    Most-reviewed: 911 Tech Repair - Cell Phone & Computer Repair - Crystal Lake, 814 Google reviews at 4.9★, the most of 72 ranked; ranked #2.

Rankings can't be bought. IT providers can't pay to change their rank or score. How we rank

72 Gurnee computer repair shops are ranked here by IFR Score, from nine published factors. 41 open Saturdays and 15 open Sundays, based on posted hours. The median Google rating is 5.0★ across 72 rated IT firms.

Most of this list also appears on the Computer repair shops in Waukegan ranking. See Computer repair shops in Waukegan

Top 10 computer repair shops in Gurnee at a glance

Ranked by IFR Score from public data. Sponsored placements are labelled and never change the order.

Top 10 computer repair shops in Gurnee at a glance
RankBusinessIFR ScoreGoogle ratingBased inHoursBest for
1911 Tech Repair - Cell Phone & Computer Repair - Grayslake654.8★ (586)Grayslake, 7 mi awaySatOverall
2911 Tech Repair - Cell Phone & Computer Repair - Crystal Lake634.9★ (814)Crystal Lake, 19 mi awaySatMost reviews
3Zytek Services635.0★ (84)GurneeSat—
4Absolute Computer Systems624.8★ (191)Kenosha, 14 mi awaySat · Sun—
5Valueline Computer Services624.9★ (74)Vernon Hills, 8 mi awaySat · Sun · Evenings—
6Univercell Computer, Cell Phone sales and repairs.624.7★ (150)Round Lake Beach, 5 mi awaySat—
7White Box Computers625.0★ (25)GurneeSat · Sun · Evenings—
8BHOP Esports | Hawthorn Mall624.7★ (96)Vernon Hills, 9 mi awaySat · Sun · Evenings—
9Engle Computer Service604.5★ (26)Waukegan, 2 mi awaySat · Sun—
10Silverback Tech Repairs605.0★ (41)Fox Lake, 6 mi awaySat · Evenings—

The 72 best computer repair shops in Gurnee, ranked

Ordered by IFR Score, a 0–100 score from nine published factors. Paid placement never changes the order.

Ranked by IFR Score from public data. Sponsored placements are labelled and never change the order.

  1. Ranked #1 in Gurnee

    Based in Grayslake, 7 mi away

    65/100IFR Score

    Ranked #1 because of its Google rating and service focus: 4.8★ from 586 Google reviews, listed on Google as “Computer repair service”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.8★ from 586 Google reviews
    Hours
    Mon–Fri 9 AM–6 PM · Sat 9 AM–1 PM · Sun closed
    Address
    791 E Belvidere Rd, Grayslake, IL 60030
  2. Based in Gurnee

    63/100IFR Score

    Ranked #3 because of its Google rating and service focus: 5.0★ from 84 Google reviews, listed on Google as “Computer repair service”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 84 Google reviews
    Hours
    Mon–Fri 9 AM–5 PM · Sat 9 AM–12 PM · Sun closed
    Address
    4262 Old Grand Ave, Gurnee, IL 60031
  3. Based in Kenosha, 14 mi away

    62/100IFR Score

    Ranked #4 because of its Google rating and service focus: 4.8★ from 191 Google reviews, listed on Google as “Computer service”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.8★ from 191 Google reviews
    Hours
    Mon–Fri 8 AM–5:30 PM · Sat–Sun 10 AM–2 PM
    Address
    6707 39th Ave, Kenosha, WI 53142
  4. Based in Vernon Hills, 8 mi away

    62/100IFR Score

    Ranked #5 because of its Google rating and service focus: 4.9★ from 74 Google reviews, listed on Google as “Computer repair service”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.9★ from 74 Google reviews
    Hours
    Mon–Sat 9 AM–10 PM · Sun 11 AM–5 PM
    Address
    1853 Sawgrass St, Vernon Hills, IL 60061
  5. Based in Round Lake Beach, 5 mi away

    62/100IFR Score

    Ranked #6 because of its Google rating and service focus: 4.7★ from 150 Google reviews, listed on Google as “Computer repair service”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.7★ from 150 Google reviews
    Hours
    Mon–Fri 10 AM–6 PM · Sat 10 AM–5 PM · Sun closed
    Address
    19056 W Grand Ave, Lake Villa, IL 60046
  6. Based in Gurnee

    62/100IFR Score

    Ranked #7 because of its Google rating and service focus: 5.0★ from 25 Google reviews, listed on Google as “Computer repair service”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 25 Google reviews
    Hours
    Mon–Sun 9:30 AM–9 PM
  7. Based in Vernon Hills, 9 mi away

    62/100IFR Score

    Ranked #8 because of its Google rating and service focus: 4.7★ from 96 Google reviews, listed on Google as “Computer service”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.7★ from 96 Google reviews
    Hours
    Mon–Thu 3 PM–12 AM · Fri–Sat 11 AM–3 PM · Sun 11 AM–12 AM
    Address
    506 Hawthorn Ctr, Vernon Hills, IL 60061
  8. Based in Waukegan, 2 mi away

    60/100IFR Score

    Ranked #9 because of its Google rating and service focus: 4.5★ from 26 Google reviews, listed on Google as “Computer repair service”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.5★ from 26 Google reviews
    Hours
    Mon–Sun 10 AM–6 PM
    Address
    12793 W Vermont Ave, Waukegan, IL 60087
  9. Based in Fox Lake, 6 mi away

    60/100IFR Score

    Ranked #10 because of its Google rating and service focus: 5.0★ from 41 Google reviews, listed on Google as “Computer repair service”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 41 Google reviews
    Hours
    Mon–Sat 7 AM–7 PM · Sun closed
  10. Based in Fox Lake, 5 mi away

    59/100IFR Score

    Ranked #11 because of its Google rating and service focus: 4.9★ from 63 Google reviews, listed on Google as “Computer repair service”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.9★ from 63 Google reviews
    Hours
    Mon–Tue 8 AM–5:30 PM · Wed 8 AM–5 PM · Thu–Fri 8 AM–5:30 PM · Sat–Sun closed
    Address
    109 Pembroke Cir, Lake Bluff, IL 60044
  11. Based in McHenry, 19 mi away

    59/100IFR Score

    Ranked #12 because of its Google rating and service focus: 4.9★ from 78 Google reviews, listed on Google as “Computer repair service”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.9★ from 78 Google reviews
    Hours
    Mon 10 AM–3 PM · Tue–Sun 10 AM–9 PM
    Address
    3401 Pearl St, McHenry, IL 60050
  12. Based in Fox Lake, 14 mi away

    58/100IFR Score

    Ranked #14 because of its Google rating and service focus: 5.0★ from 62 Google reviews, listed on Google as “Computer repair service”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 62 Google reviews
    Hours
    Mon–Fri 9 AM–5 PM · Sat 9 AM–1 PM · Sun closed
    Address
    27764 Volo Village Rd Suite B, Volo, IL 60073
  13. Based in Highland Park, 13 mi away

    58/100IFR Score

    Ranked #15 because of its Google rating and service focus: 4.9★ from 111 Google reviews, listed on Google as “Computer repair service”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.9★ from 111 Google reviews
    Hours
    Mon–Fri 9 AM–5 PM · Sat–Sun closed
    Address
    1450 Park Ave W, Highland Park, IL 60035
  14. Based in Fox Lake, 16 mi away

    58/100IFR Score

    Ranked #16 because of its Google rating and service focus: 5.0★ from 80 Google reviews, listed on Google as “Computer repair service”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 80 Google reviews
    Hours
    Mon–Fri 10 AM–2 PM · Sat 10 AM–12 AM · Sun closed
    Address
    527 Deer Run, Fox Lake, IL 60020
  15. Based in Arlington Heights, 18 mi away

    58/100IFR Score

    Ranked #17 because of its Google rating and service focus: 5.0★ from 57 Google reviews, listed on Google as “Computer repair service”.

    Based on 7 of 9 factors; recency and availability not yet collected.

    • 5.0★ from 57 Google reviews
    Address
    1514 Rosehill Dr, Arlington Heights, IL 60004
  16. Based in Waukegan, 2 mi away

    58/100IFR Score

    Ranked #18 because of its Google rating and service focus: 4.5★ from 37 Google reviews, listed on Google as “Computer repair service”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.5★ from 37 Google reviews
    Hours
    Mon–Fri 10 AM–7 PM · Sat–Sun closed
    Address
    2835 Belvidere Rd Ste 214, Waukegan, IL 60085
  17. Based in Wheeling, 16 mi away

    57/100IFR Score

    Ranked #21 because of its Google rating and service focus: 4.7★ from 33 Google reviews, listed on Google as “Computer repair service”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.7★ from 33 Google reviews
    Hours
    Mon–Fri 11 AM–7 PM · Sat–Sun 12 PM–7 PM
    Address
    609 Bridgeport Pl, Wheeling, IL 60090
  18. Based in Pleasant Prairie, 11 mi away

    57/100IFR Score

    Ranked #22 because of its Google rating and service focus: 4.8★ from 17 Google reviews, listed on Google as “Computer repair service”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.8★ from 17 Google reviews
    Hours
    Mon 10 AM–5 PM · Tue–Fri 9 AM–5 PM · Sat 9:30 AM–4:30 PM · Sun 10 AM–12 PM
    Address
    19900 128th St Lot 28, Bristol, WI 53104
  19. Based in Mundelein, 10 mi away

    57/100IFR Score

    Ranked #23 because of its Google rating and service focus: 4.2★ from 119 Google reviews, listed on Google as “Computer repair service”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.2★ from 119 Google reviews
    Hours
    Mon–Fri 9 AM–5 PM · Sat–Sun closed
    Address
    623 S Lake St, Mundelein, IL 60060
  20. Based in Barrington, 19 mi away

    57/100IFR Score

    Ranked #24 because of its Google rating and service focus: 5.0★ from 45 Google reviews, listed on Google as “Computer repair service”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 45 Google reviews
    Hours
    Mon–Sat 8 AM–9 PM · Sun closed
    Address
    648 S Northwest Hwy, Barrington, IL 60010
  21. Based in Round Lake, 12 mi away

    57/100IFR Score

    Ranked #25 because of its Google rating and review volume: 4.9★ from 365 Google reviews.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.9★ from 365 Google reviews
    Hours
    Mon–Fri 10 AM–7 PM · Sat 11 AM–6 PM · Sun 12 PM–4 PM
    Address
    431 N Wilson Rd, Round Lake, IL 60073

How we ranked Gurnee computer repair shops

We scored 72 Gurnee computer repair shops on nine factors, weighted as shown. An IT firm is ranked when its service is confirmed and it has 3 or more Google reviews or a claimed profile. An IT firm with no Google reviews scores zero on rating, review volume and recency. Other unknown factors are left out, not counted as zero. Scores last refreshed November 9, 2026.

Paid placement never changes a rank or score. Sponsored businesses are paid, labelled, limited to 3 and shown above the ranking, outside it.

Read the full method: formula, sources and exclusions

IFR Score factors and weights
FactorWeightComputed fromIn Gurnee data
Reputation25%Google star rating, adjusted for how many reviews back itMeasured
Review volume15%Number of Google reviews, compared with the most-reviewed IT firm on the listMeasured
Recency10%Share of reviews from the last 12 monthsNot yet collected
Availability5%Weekly open hours, Saturday, Sunday and 24/7 supportMeasured
Service focus15%How clearly the firm does this service (its Google category and name)Measured
Proximity5%Based in the city scores highest, less the farther away it isMeasured
Claimed profile10%The firm has claimed its IT Firms Ranked profile (free or paid earn the same)Measured
Partnered5%The firm links to IT Firms Ranked from its own website with our badge, checked periodicallyMeasured
Client reviews10%Verified client reviews collected by IT Firms Ranked: their rating and how many there areMeasured

How to choose a computer repair shop

  1. Ask for a written estimate and approve any extra work before it is done.
  2. Ask whether they come on site and whether they work on business systems as well as home computers.
  3. Check the warranty on parts and labour.
  4. Ask for two or three references from clients of your size and industry, and call them.
  5. Get the scope, response times and price in writing before you sign, including how you leave and get your data back.

Questions to ask a computer repair shop

  • Is the diagnosis free, and how much is the estimate likely to change?
  • Do you back up our data before the repair?
  • Do you offer on-site visits for businesses?
  • What warranty do you give on parts and labour?
  • How long will the repair take?

Terms explained

MSP (managed service provider)
A firm that runs a business’s IT for a recurring fee: monitoring, patching, help desk, backups and security tools.
Co-managed IT
An arrangement where an outside firm supports an in-house IT person or team, sharing tools and tasks.
Break-fix
IT support paid per incident or per hour, with no monthly agreement.
SLA (service-level agreement)
The contract terms for response and resolution times, uptime and support hours.
Help desk
The support line staff call or email for IT problems.
RMM
Remote monitoring and management software that lets an IT firm watch, patch and fix computers remotely.
vCIO
A virtual chief information officer: part-time IT strategy and budgeting from an outside firm.
MSSP
A managed security service provider: a firm that monitors and manages security tools around the clock.
EDR / MDR
Endpoint detection and response software, and the managed service of people watching its alerts (managed detection and response).
MFA
Multi-factor authentication: a second proof of identity, such as an app prompt, on top of a password.
Penetration test
An authorised, simulated attack on your systems to find weaknesses before criminals do.
SOC 2
An independent auditor’s report (AICPA standard) on a service provider’s security controls.

Computer repair shops in Gurnee: frequently asked questions

Who is the best computer repair shop in Gurnee?

By IFR Score, the highest-ranked computer repair shop in Gurnee, IL is 911 Tech Repair - Cell Phone & Computer Repair - Grayslake with an IFR Score of 65/100. It has 4.8★ from 586 Google reviews. It is open Saturdays until 1 PM. 911 Tech Repair - Cell Phone & Computer Repair - Crystal Lake (#2) and Zytek Services (#3) follow. We ranked 72 computer repair shops on nine factors, last updated November 9, 2026.

How many computer repair shops are there in Gurnee?

ITFirmsRanked ranks 72 computer repair shops serving Gurnee, IL. 2 of them are based in Gurnee; the rest serve it from nearby towns. Counts are as of November 2026.

Which computer repair shops in Gurnee work on weekends?

41 of 72 ranked computer repair shops post Saturday hours and 15 post Sunday hours. The highest-ranked open Saturdays are 911 Tech Repair - Cell Phone & Computer Repair - Grayslake (#1), 911 Tech Repair - Cell Phone & Computer Repair - Crystal Lake (#2) and Zytek Services (#3). Posted hours are office hours; many firms also run an after-hours support line for contract clients.

What Google rating do Gurnee computer repair shops have?

The median Google rating among 72 rated computer repair shops in Gurnee is 5.0★, with a median of 33 reviews. 911 Tech Repair - Cell Phone & Computer Repair - Crystal Lake has the most, 814 reviews, and ranks #2. We adjust ratings for review count, so a few five-star reviews cannot top the list.

How does ITFirmsRanked rank computer repair shops?

Each computer repair shop gets a 0–100 IFR Score from nine published factors, led by reputation (25%), review volume (15%), service focus (15%) and recency (10%). An IT firm with no Google reviews scores zero on rating, review volume and recency; other factors we cannot measure are left out. Only IT firms with a confirmed service and 3 or more reviews, or a claimed profile, are ranked.

Do computer repair shops outside Gurnee count in this ranking?

Yes, if they are within 20 mi of the Gurnee city center, our service radius for computer repair shops. Each listing shows where the IT firm is based and how far away it is. Proximity is 5% of the IFR Score, so a nearby IT firm gets a small edge.

Can computer repair shops pay to rank higher on ITFirmsRanked?

No. The IFR Score never reads payment status, and this ranking has 0 paid placements. Up to 3 Featured IT firms may appear above the list, labelled Sponsored and showing their honest rank.

What does a computer repair shop do?

Computer repair shops fix desktops, laptops and printers in store or on site: hardware repairs, upgrades, virus removal and setup. Many serve small offices as well as households.

How are computer repair shops in Gurnee ranked?

By IFR Score: Google rating and review volume, recent reviews, opening hours, how clearly the firm does computer repair, distance, a claimed profile, our badge and verified client reviews. Sponsored placements never change the order.

Should a business use a computer repair shop or an IT provider?

A repair shop suits one-off fixes on a few computers. Once you rely on shared files, email, backups and security across several staff, an IT provider with a support agreement usually works out better.

Should we back up before a repair?

Yes, if the computer still starts. Repairs can involve replacing drives or reinstalling the system. Ask the shop whether it backs up data first and what it charges.

Update log for Gurnee

  1. November 2026: IFR Scores recalculated for 72 computer repair shops serving Gurnee.
  2. November 2026: 1 duplicate listing merged.