66/100IFR Score
Ranked #1 because of its Google rating and service focus: 4.9★ from 411 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Best Computer Repair Shops in Franklin, TN (2026)
58 computer repair shops ranked by IFR ScoreUpdated 0 paid placements in this rankingHow we rank →
The short answer
- 1
Best overall in Franklin: LP Computer & Phone Repair, IFR Score 66/100; 4.9★ from 411 Google reviews; open 7 days a week.
- 2
Most-reviewed: Computer House, 890 Google reviews at 4.6★, the most of 58 ranked; ranked #2.
Rankings can't be bought. IT providers can't pay to change their rank or score. How we rank
58 Franklin computer repair shops are ranked here by IFR Score, from nine published factors. 25 open Saturdays and 11 open Sundays, based on posted hours. The median Google rating is 4.9★ across 58 rated IT firms.
Top 10 computer repair shops in Franklin at a glance
Ranked by IFR Score from public data. Sponsored placements are labelled and never change the order.
| Rank | Business | IFR Score | Google rating | Based in | Hours | Best for |
|---|---|---|---|---|---|---|
| 1 | LP Computer & Phone Repair | 66 | 4.9★ (411) | Nashville, 13 mi away | Sat · Sun · Evenings | Overall |
| 2 | Computer House | 62 | 4.6★ (890) | Nashville, 17 mi away | Sat · Evenings | Most reviews |
| 3 | Z Mac | 62 | 4.8★ (361) | Nashville, 15 mi away | Sat | — |
| 4 | Fix Phone Zone | 61 | 4.9★ (142) | Nashville, 17 mi away | Sat · Sun · Evenings | — |
| 5 | MouseCalls Technology Solutions | 61 | 4.8★ (105) | Nashville, 11 mi away | — | — |
| 6 | Grace Technology | 60 | 4.9★ (118) | Spring Hill, 12 mi away | Sat · Evenings | — |
| 7 | Pineapple PC | 60 | 4.9★ (48) | Franklin | — | — |
| 8 | Capital City Computers and TV Repair | 60 | 4.9★ (380) | Nashville, 20 mi away | — | — |
| 9 | Carlos wireless | 59 | 4.7★ (78) | Nashville, 17 mi away | Sat · Sun · Evenings | — |
| 10 | Tech Pros | 59 | 4.9★ (34) | Franklin | — | — |
The 58 best computer repair shops in Franklin, ranked
Ordered by IFR Score, a 0–100 score from nine published factors. Paid placement never changes the order.
Ranked by IFR Score from public data. Sponsored placements are labelled and never change the order.
Based in Nashville, 17 mi away
62/100IFR ScoreRanked #2 because of its Google rating and review volume: 4.6★ from 890 Google reviews, the most in Franklin.
Based on 8 of 9 factors; recency not yet collected.
#3 Z Mac
Based in Nashville, 15 mi away
62/100IFR ScoreRanked #3 because of its Google rating and service focus: 4.8★ from 361 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Nashville, 17 mi away
61/100IFR ScoreRanked #4 because of its Google rating and service focus: 4.9★ from 142 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Nashville, 11 mi away
61/100IFR ScoreRanked #5 because of its Google rating and service focus: 4.8★ from 105 Google reviews, listed on Google as “Computer repair service”.
Based on 7 of 9 factors; recency and availability not yet collected.
Based in Spring Hill, 12 mi away
60/100IFR ScoreRanked #6 because of its Google rating and service focus: 4.9★ from 118 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
#7 Pineapple PC
Based in Franklin
60/100IFR ScoreRanked #7 because of its Google rating and service focus: 4.9★ from 48 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Nashville, 20 mi away
60/100IFR ScoreRanked #8 because of its Google rating and service focus: 4.9★ from 380 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Nashville, 17 mi away
59/100IFR ScoreRanked #9 because of its Google rating and service focus: 4.7★ from 78 Google reviews, listed on Google as “Computer service”.
Based on 8 of 9 factors; recency not yet collected.
#10 Tech Pros
Based in Franklin
59/100IFR ScoreRanked #10 because of its Google rating and service focus: 4.9★ from 34 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
#11 Eagle Computer
Based in Nashville, 15 mi away
59/100IFR ScoreRanked #11 because of its Google rating and service focus: 4.9★ from 109 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Brentwood, 4 mi away
59/100IFR ScoreRanked #12 because of its Google rating and service focus: 3.9★ from 76 Google reviews, listed on Google as “Computer repair service”.
Based on 7 of 9 factors; recency and availability not yet collected.
#13 Carlos wireless
Based in Nashville, 17 mi away
58/100IFR ScoreRanked #13 because of its Google rating and service focus: 4.4★ from 100 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Nashville, 17 mi away
58/100IFR ScoreRanked #14 because of its Google rating and service focus: 4.8★ from 113 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Nashville, 16 mi away
58/100IFR ScoreRanked #15 because of its Google rating and service focus: 4.9★ from 77 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in La Vergne, 18 mi away
58/100IFR ScoreRanked #16 because of its Google rating and service focus: 4.9★ from 70 Google reviews, listed on Google as “Computer repair service”.
Based on 7 of 9 factors; recency and availability not yet collected.
#17 Computer House
Based in Nashville, 20 mi away
58/100IFR ScoreRanked #17 because of its Google rating and service focus: 4.9★ from 110 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Columbia, 2 mi away
58/100IFR ScoreRanked #18 because of its Google rating and service focus: 5.0★ from 25 Google reviews, listed on Google as “Computer service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Nashville, 15 mi away
57/100IFR ScoreRanked #19 because of its Google rating and service focus: 4.8★ from 54 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Nashville, 16 mi away
57/100IFR ScoreRanked #20 because of its Google rating and service focus: 4.5★ from 19 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Brentwood, 17 mi away
57/100IFR ScoreRanked #21 because of its Google rating and service focus: 4.9★ from 59 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Nashville, 14 mi away
57/100IFR ScoreRanked #22 because of its Google rating and service focus: 4.8★ from 45 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Nashville, 20 mi away
56/100IFR ScoreRanked #23 because of its Google rating and service focus: 4.3★ from 68 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Nashville, 19 mi away
56/100IFR ScoreRanked #24 because of its Google rating and service focus: 4.5★ from 46 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
#25 My Tech Pals
Based in La Vergne, 15 mi away
56/100IFR ScoreRanked #25 because of its Google rating and service focus: 5.0★ from 26 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Computer repair shops ranked #26 to #50
#1 to #25 are shown in full above. Here are #26 to #50, in IFR Score order; each links to its profile. We publish the top 50 of 58 ranked computer repair shops here; the rest are on their profiles.
Also serving Franklin
20 more computer repair shops within 20 mi that we can't rank yet: too few reviews, or a service we couldn't confirm. Listed A to Z.
| Business | Google rating | Distance |
|---|---|---|
| Charger IT | In Franklin | |
| Compass Computer Solutions | In Franklin | |
| Datacomm Tek Inc | In Franklin | |
| Dithok | In Franklin | |
| Genisys Group Inc | In Franklin | |
| Inception Network Strategies | 5.0★ (10) | In Franklin |
| InfoTech | 5.0★ (54) | In Franklin |
| IT Guardian | In Franklin | |
| Johnston Technologies, Inc. | 5.0★ (2) | In Franklin |
| Micro Tech | In Franklin | |
| NorDutch Technologies, Inc. | 5.0★ (1) | In Franklin |
| One Call Technology | 4.9★ (37) | In Franklin |
| PC SOLUTIONS & REPAIR | 5.0★ (2) | In Franklin |
| Power-On IT Express | 5.0★ (2) | In Franklin |
| PROLINK Communications, Inc | 5.0★ (2) | In Franklin |
| Spencer Technologies | In Franklin | |
| Team Interactions Inc | In Franklin | |
| Tech Express | In Franklin | |
| TVG Consulting | Managed IT Services & IT Support in Franklin | 5.0★ (2) | In Franklin |
| Visual Edge IT Franklin, Tennessee | 4.5★ (13) | In Franklin |
How we ranked Franklin computer repair shops
We scored 58 Franklin computer repair shops on nine factors, weighted as shown. An IT firm is ranked when its service is confirmed and it has 3 or more Google reviews or a claimed profile. An IT firm with no Google reviews scores zero on rating, review volume and recency. Other unknown factors are left out, not counted as zero. Scores last refreshed November 9, 2026.
Paid placement never changes a rank or score. Sponsored businesses are paid, labelled, limited to 3 and shown above the ranking, outside it.
| Factor | Weight | Computed from | In Franklin data |
|---|---|---|---|
| Reputation | 25% | Google star rating, adjusted for how many reviews back it | Measured |
| Review volume | 15% | Number of Google reviews, compared with the most-reviewed IT firm on the list | Measured |
| Recency | 10% | Share of reviews from the last 12 months | Not yet collected |
| Availability | 5% | Weekly open hours, Saturday, Sunday and 24/7 support | Measured |
| Service focus | 15% | How clearly the firm does this service (its Google category and name) | Measured |
| Proximity | 5% | Based in the city scores highest, less the farther away it is | Measured |
| Claimed profile | 10% | The firm has claimed its IT Firms Ranked profile (free or paid earn the same) | Measured |
| Partnered | 5% | The firm links to IT Firms Ranked from its own website with our badge, checked periodically | Measured |
| Client reviews | 10% | Verified client reviews collected by IT Firms Ranked: their rating and how many there are | Measured |
How to choose a computer repair shop
- Ask for a written estimate and approve any extra work before it is done.
- Ask whether they come on site and whether they work on business systems as well as home computers.
- Check the warranty on parts and labour.
- Ask for two or three references from clients of your size and industry, and call them.
- Get the scope, response times and price in writing before you sign, including how you leave and get your data back.
Questions to ask a computer repair shop
- Is the diagnosis free, and how much is the estimate likely to change?
- Do you back up our data before the repair?
- Do you offer on-site visits for businesses?
- What warranty do you give on parts and labour?
- How long will the repair take?
Terms explained
- MSP (managed service provider)
- A firm that runs a business’s IT for a recurring fee: monitoring, patching, help desk, backups and security tools.
- Co-managed IT
- An arrangement where an outside firm supports an in-house IT person or team, sharing tools and tasks.
- Break-fix
- IT support paid per incident or per hour, with no monthly agreement.
- SLA (service-level agreement)
- The contract terms for response and resolution times, uptime and support hours.
- Help desk
- The support line staff call or email for IT problems.
- RMM
- Remote monitoring and management software that lets an IT firm watch, patch and fix computers remotely.
- vCIO
- A virtual chief information officer: part-time IT strategy and budgeting from an outside firm.
- MSSP
- A managed security service provider: a firm that monitors and manages security tools around the clock.
- EDR / MDR
- Endpoint detection and response software, and the managed service of people watching its alerts (managed detection and response).
- MFA
- Multi-factor authentication: a second proof of identity, such as an app prompt, on top of a password.
- Penetration test
- An authorised, simulated attack on your systems to find weaknesses before criminals do.
- SOC 2
- An independent auditor’s report (AICPA standard) on a service provider’s security controls.
Computer repair shops in Franklin: frequently asked questions
Who is the best computer repair shop in Franklin?
By IFR Score, the highest-ranked computer repair shop in Franklin, TN is LP Computer & Phone Repair with an IFR Score of 66/100. It has 4.9★ from 411 Google reviews. It is open 7 days a week. Computer House (#2) and Z Mac (#3) follow. We ranked 58 computer repair shops on nine factors, last updated November 9, 2026.
How many computer repair shops are there in Franklin?
ITFirmsRanked ranks 58 computer repair shops serving Franklin, TN. 2 of them are based in Franklin; the rest serve it from nearby towns. Another 20 within 20 mi are listed but not ranked yet. Counts are as of November 2026.
Which computer repair shops in Franklin work on weekends?
25 of 58 ranked computer repair shops post Saturday hours and 11 post Sunday hours. The highest-ranked open Saturdays are LP Computer & Phone Repair (#1), Computer House (#2) and Z Mac (#3). Posted hours are office hours; many firms also run an after-hours support line for contract clients.
What Google rating do Franklin computer repair shops have?
The median Google rating among 58 rated computer repair shops in Franklin is 4.9★, with a median of 35 reviews. Computer House has the most, 890 reviews, and ranks #2. We adjust ratings for review count, so a few five-star reviews cannot top the list.
How does ITFirmsRanked rank computer repair shops?
Each computer repair shop gets a 0–100 IFR Score from nine published factors, led by reputation (25%), review volume (15%), service focus (15%) and recency (10%). An IT firm with no Google reviews scores zero on rating, review volume and recency; other factors we cannot measure are left out. Only IT firms with a confirmed service and 3 or more reviews, or a claimed profile, are ranked.
Do computer repair shops outside Franklin count in this ranking?
Yes, if they are within 20 mi of the Franklin city center, our service radius for computer repair shops. Each listing shows where the IT firm is based and how far away it is. Proximity is 5% of the IFR Score, so a nearby IT firm gets a small edge.
Can computer repair shops pay to rank higher on ITFirmsRanked?
No. The IFR Score never reads payment status, and this ranking has 0 paid placements. Up to 3 Featured IT firms may appear above the list, labelled Sponsored and showing their honest rank.
What does a computer repair shop do?
Computer repair shops fix desktops, laptops and printers in store or on site: hardware repairs, upgrades, virus removal and setup. Many serve small offices as well as households.
How are computer repair shops in Franklin ranked?
By IFR Score: Google rating and review volume, recent reviews, opening hours, how clearly the firm does computer repair, distance, a claimed profile, our badge and verified client reviews. Sponsored placements never change the order.
Should a business use a computer repair shop or an IT provider?
A repair shop suits one-off fixes on a few computers. Once you rely on shared files, email, backups and security across several staff, an IT provider with a support agreement usually works out better.
Should we back up before a repair?
Yes, if the computer still starts. Repairs can involve replacing drives or reinstalling the system. Ask the shop whether it backs up data first and what it charges.
Update log for Franklin
- November 2026: IFR Scores recalculated for 58 computer repair shops serving Franklin.
More computer repair shops and Franklin pages
Computer repair shops near Franklin
- Computer repair shops in Brentwood Estates, TN73 ranked
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- Computer repair shops in Spring Hill, TN19 ranked
- Computer repair shops in La Vergne, TN81 ranked
- Computer repair shops in Nashville, TN81 ranked
- Computer repair shops in Smyrna, TN63 ranked
- Computer repair shops in Columbia, TN14 ranked
- Computer repair shops in Mount Juliet, TN73 ranked
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Other services in Franklin
- Managed IT service providers in Franklin145 ranked
- Cybersecurity companies in Franklin89 ranked
- IT consultants in Franklin94 ranked
- Network cabling and installation companies in Franklin81 ranked
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- Data recovery services in Franklin49 ranked
- All IT providers in Franklin