Ranked #1 in Federal Way
Based in Tacoma, 10 mi away
66/100IFR Score
Ranked #1 because of its Google rating and service focus: 4.8★ from 695 Google reviews, listed on Google as “Computer repair service”.
Best Computer Repair Shops in Federal Way, WA (2026)
109 computer repair shops ranked by IFR ScoreUpdated 0 paid placements in this rankingHow we rank →
The short answer
- 1
Best overall in Federal Way: Quick Repair - iPhone,Samsung,iPad & Tablet Repair (Inside Tacoma Mall By Macy's), IFR Score 66/100; 4.8★ from 695 Google reviews; open 7 days a week.
- 25
Most-reviewed: Evolv Device Repair, 1,262 Google reviews at 5.0★, the most of 109 ranked; ranked #25.
Rankings can't be bought. IT providers can't pay to change their rank or score. How we rank
109 Federal Way computer repair shops are ranked here by IFR Score, from nine published factors. 65 open Saturdays and 32 open Sundays, based on posted hours. The median Google rating is 4.9★ across 109 rated IT firms.
Top 10 computer repair shops in Federal Way at a glance
Ranked by IFR Score from public data. Sponsored placements are labelled and never change the order.
| Rank | Business | IFR Score | Google rating | Based in | Hours | Best for |
|---|---|---|---|---|---|---|
| 1 | Quick Repair - iPhone,Samsung,iPad & Tablet Repair (Inside Tacoma Mall By Macy's) | 66 | 4.8★ (695) | Tacoma, 10 mi away | Sat · Sun · Evenings | Overall |
| 2 | LML Device Experts - West Seattle | 64 | 4.8★ (843) | Seattle, 18 mi away | Sat · Sun | — |
| 3 | RE-PC: Recycled Computers & Peripherals | 64 | 4.5★ (1,086) | Kent, 9 mi away | Sat · Evenings | — |
| 4 | 2NetSolutions | 64 | 4.9★ (164) | Federal Way | Sat · Evenings | — |
| 5 | A+ Computer Rescue | 64 | 4.9★ (105) | Auburn, 2 mi away | Sat · Sun · Evenings | — |
| 6 | PRIME CELLPHONE & PC REPAIR | 62 | 5.0★ (93) | Kent, 6 mi away | Sat · Sun · Evenings | — |
| 7 | PCs Done Right | 62 | 4.8★ (419) | Kent, 7 mi away | — | — |
| 8 | Smart Device Repair | 62 | 4.6★ (60) | Federal Way | Sat · Sun · Evenings | — |
| 9 | LAST STOP COMPUTERS | 62 | 4.8★ (266) | Tacoma, 9 mi away | Sat | — |
| 10 | Phone Factory Sales & Services | 62 | 4.9★ (1,214) | Federal Way | Sat · Sun · Evenings | — |
The 109 best computer repair shops in Federal Way, ranked
Ordered by IFR Score, a 0–100 score from nine published factors. Paid placement never changes the order.
Ranked by IFR Score from public data. Sponsored placements are labelled and never change the order.
Scores below: based on 8 of 9 factors; recency not yet collected. Hatched segments mark factors we don't have yet.
Based in Seattle, 18 mi away
64/100IFR ScoreRanked #2 because of its Google rating and service focus: 4.8★ from 843 Google reviews, listed on Google as “Computer repair service”.
Based in Kent, 9 mi away
64/100IFR ScoreRanked #3 because of its Google rating and service focus: 4.5★ from 1,086 Google reviews, listed on Google as “Computer repair service”.
Based in Federal Way
64/100IFR ScoreRanked #4 because of its Google rating and service focus: 4.9★ from 164 Google reviews, listed on Google as “Computer repair service”.
Based in Auburn, 2 mi away
64/100IFR ScoreRanked #5 because of its Google rating and service focus: 4.9★ from 105 Google reviews, listed on Google as “Computer repair service”.
Based in Kent, 6 mi away
62/100IFR ScoreRanked #6 because of its Google rating and service focus: 5.0★ from 93 Google reviews, listed on Google as “Computer repair service”.
Based in Kent, 7 mi away
62/100IFR ScoreRanked #7 because of its Google rating and service focus: 4.8★ from 419 Google reviews, listed on Google as “Computer repair service”.
Based in Federal Way
62/100IFR ScoreRanked #8 because of its Google rating and service focus: 4.6★ from 60 Google reviews, listed on Google as “Computer repair service”.
Based in Tacoma, 9 mi away
62/100IFR ScoreRanked #9 because of its Google rating and service focus: 4.8★ from 266 Google reviews, listed on Google as “Computer repair service”.
Based in Federal Way
62/100IFR ScoreRanked #10 because of its Google rating and review volume: 4.9★ from 1,214 Google reviews.
Based in Burien, 10 mi away
62/100IFR ScoreRanked #11 because of its Google rating and service focus: 4.8★ from 263 Google reviews, listed on Google as “Computer repair service”.
Based in Puyallup, 17 mi away
61/100IFR ScoreRanked #12 because of its Google rating and service focus: 4.8★ from 241 Google reviews, listed on Google as “Computer repair service”.
Based in Bonney Lake, 10 mi away
61/100IFR ScoreRanked #13 because of its Google rating and service focus: 5.0★ from 128 Google reviews, listed on Google as “Computer repair service”.
Based in Joint Base Lewis McChord, 9 mi away
60/100IFR ScoreRanked #14 because of its Google rating and service focus: 4.8★ from 52 Google reviews, listed on Google as “Computer repair service”.
#15 Payless Repair
Based in Burien, 10 mi away
60/100IFR ScoreRanked #15 because of its Google rating and service focus: 4.8★ from 131 Google reviews, listed on Google as “Computer repair service”.
Based in Bonney Lake, 15 mi away
60/100IFR ScoreRanked #16 because of its Google rating and service focus: 5.0★ from 146 Google reviews, listed on Google as “Computer repair service”.
Based in Tacoma, 14 mi away
60/100IFR ScoreRanked #17 because of its Google rating and service focus: 4.9★ from 160 Google reviews, listed on Google as “Computer repair service”.
Based in Bonney Lake, 13 mi away
60/100IFR ScoreRanked #18 because of its Google rating and service focus: 5.0★ from 121 Google reviews, listed on Google as “Computer repair service”.
Based in Burien, 10 mi away
59/100IFR ScoreRanked #19 because of its Google rating and service focus: 4.7★ from 119 Google reviews, listed on Google as “Computer repair service”.
Based in Bainbridge Island, 20 mi away
59/100IFR ScoreRanked #20 because of its Google rating and service focus: 4.9★ from 74 Google reviews, listed on Google as “Computer service”.
Based in Auburn, 11 mi away
59/100IFR ScoreRanked #21 because of its Google rating and service focus: 5.0★ from 23 Google reviews, listed on Google as “Computer repair service”.
#22 Computer Shack
Based in Bonney Lake, 12 mi away
59/100IFR ScoreRanked #22 because of its Google rating and service focus: 4.8★ from 136 Google reviews, listed on Google as “Computer repair service”.
Based in Seattle, 19 mi away
59/100IFR ScoreRanked #23 because of its Google rating and service focus: 4.9★ from 229 Google reviews, listed on Google as “Computer repair service”.
Based in Puyallup, 13 mi away
59/100IFR ScoreRanked #24 because of its Google rating and service focus: 4.9★ from 25 Google reviews, listed on Google as “Computer service”.
Based in Tacoma, 8 mi away
59/100IFR ScoreRanked #25 because of its Google rating and review volume: 5.0★ from 1,262 Google reviews, the most in Federal Way.
Computer repair shops ranked #26 to #50
#1 to #25 are shown in full above. Here are #26 to #50, in IFR Score order; each links to its profile. We publish the top 50 of 109 ranked computer repair shops here; the rest are on their profiles.
Also serving Federal Way
20 more computer repair shops within 20 mi that we can't rank yet: too few reviews, or a service we couldn't confirm. Listed A to Z.
| Business | Google rating | Distance |
|---|---|---|
| "KCR" Computer Repair | 3.0★ (2) | 2 mi |
| A+ Mobile Techs | 3.5★ (2) | 13 mi |
| AFTech - Computer Repair and Web Services | 5.0★ (1) | 5 mi |
| Boeing Auburn IT Center | 5.0★ (1) | 4 mi |
| C & L Computer Repair & Sales | 1.0★ (1) | 4 mi |
| Computer IT Tech | 5.0★ (2) | 8 mi |
| Friendly Earth International Inc | In Federal Way | |
| FusionTek - Tacoma Office | In Federal Way | |
| Gatlin Enterprises Computer Repair | 5.0★ (2) | 18 mi |
| Geyer Computers | 1.0★ (1) | 4 mi |
| IT Source | 4.7★ (3) | In Federal Way |
| Jewett's PC Repair | 2.5★ (2) | 10 mi |
| Konica Minolta Business Solutions | In Federal Way | |
| MYCOMPUTERBROKE.COM | 5.0★ (1) | 5 mi |
| Premier Computers | 5.0★ (2) | 6 mi |
| Rivera Technologies LLC | 5.0★ (2) | In Federal Way |
| SoundComp | 5.0★ (2) | 7 mi |
| Tech Buddy | 5.0★ (2) | 12 mi |
| Techify Seattle | 5.0★ (2) | 20 mi |
| Wirecto | 5.0★ (2) | 8 mi |
How we ranked Federal Way computer repair shops
We scored 109 Federal Way computer repair shops on nine factors, weighted as shown. An IT firm is ranked when its service is confirmed and it has 3 or more Google reviews or a claimed profile. An IT firm with no Google reviews scores zero on rating, review volume and recency. Other unknown factors are left out, not counted as zero. Scores last refreshed November 9, 2026.
Paid placement never changes a rank or score. Sponsored businesses are paid, labelled, limited to 3 and shown above the ranking, outside it.
| Factor | Weight | Computed from | In Federal Way data |
|---|---|---|---|
| Reputation | 25% | Google star rating, adjusted for how many reviews back it | Measured |
| Review volume | 15% | Number of Google reviews, compared with the most-reviewed IT firm on the list | Measured |
| Recency | 10% | Share of reviews from the last 12 months | Not yet collected |
| Availability | 5% | Weekly open hours, Saturday, Sunday and 24/7 support | Measured |
| Service focus | 15% | How clearly the firm does this service (its Google category and name) | Measured |
| Proximity | 5% | Based in the city scores highest, less the farther away it is | Measured |
| Claimed profile | 10% | The firm has claimed its IT Firms Ranked profile (free or paid earn the same) | Measured |
| Partnered | 5% | The firm links to IT Firms Ranked from its own website with our badge, checked periodically | Measured |
| Client reviews | 10% | Verified client reviews collected by IT Firms Ranked: their rating and how many there are | Measured |
How to choose a computer repair shop
- Ask for a written estimate and approve any extra work before it is done.
- Ask whether they come on site and whether they work on business systems as well as home computers.
- Check the warranty on parts and labour.
- Ask for two or three references from clients of your size and industry, and call them.
- Get the scope, response times and price in writing before you sign, including how you leave and get your data back.
Questions to ask a computer repair shop
- Is the diagnosis free, and how much is the estimate likely to change?
- Do you back up our data before the repair?
- Do you offer on-site visits for businesses?
- What warranty do you give on parts and labour?
- How long will the repair take?
Terms explained
- MSP (managed service provider)
- A firm that runs a business’s IT for a recurring fee: monitoring, patching, help desk, backups and security tools.
- Co-managed IT
- An arrangement where an outside firm supports an in-house IT person or team, sharing tools and tasks.
- Break-fix
- IT support paid per incident or per hour, with no monthly agreement.
- SLA (service-level agreement)
- The contract terms for response and resolution times, uptime and support hours.
- Help desk
- The support line staff call or email for IT problems.
- RMM
- Remote monitoring and management software that lets an IT firm watch, patch and fix computers remotely.
- vCIO
- A virtual chief information officer: part-time IT strategy and budgeting from an outside firm.
- MSSP
- A managed security service provider: a firm that monitors and manages security tools around the clock.
- EDR / MDR
- Endpoint detection and response software, and the managed service of people watching its alerts (managed detection and response).
- MFA
- Multi-factor authentication: a second proof of identity, such as an app prompt, on top of a password.
- Penetration test
- An authorised, simulated attack on your systems to find weaknesses before criminals do.
- SOC 2
- An independent auditor’s report (AICPA standard) on a service provider’s security controls.
Computer repair shops in Federal Way: frequently asked questions
Who is the best computer repair shop in Federal Way?
By IFR Score, the highest-ranked computer repair shop in Federal Way, WA is Quick Repair - iPhone,Samsung,iPad & Tablet Repair (Inside Tacoma Mall By Macy's) with an IFR Score of 66/100. It has 4.8★ from 695 Google reviews. It is open 7 days a week. LML Device Experts - West Seattle (#2) and RE-PC: Recycled Computers & Peripherals (#3) follow. We ranked 109 computer repair shops on nine factors, last updated November 9, 2026.
How many computer repair shops are there in Federal Way?
ITFirmsRanked ranks 109 computer repair shops serving Federal Way, WA. 4 of them are based in Federal Way; the rest serve it from nearby towns. Another 20 within 20 mi are listed but not ranked yet. Counts are as of November 2026.
Which computer repair shops in Federal Way work on weekends?
65 of 109 ranked computer repair shops post Saturday hours and 32 post Sunday hours. The highest-ranked open Saturdays are Quick Repair - iPhone,Samsung,iPad & Tablet Repair (Inside Tacoma Mall By Macy's) (#1), LML Device Experts - West Seattle (#2) and RE-PC: Recycled Computers & Peripherals (#3). Posted hours are office hours; many firms also run an after-hours support line for contract clients.
What Google rating do Federal Way computer repair shops have?
The median Google rating among 109 rated computer repair shops in Federal Way is 4.9★, with a median of 33 reviews. Evolv Device Repair has the most, 1,262 reviews, and ranks #25. We adjust ratings for review count, so a few five-star reviews cannot top the list.
How does ITFirmsRanked rank computer repair shops?
Each computer repair shop gets a 0–100 IFR Score from nine published factors, led by reputation (25%), review volume (15%), service focus (15%) and recency (10%). An IT firm with no Google reviews scores zero on rating, review volume and recency; other factors we cannot measure are left out. Only IT firms with a confirmed service and 3 or more reviews, or a claimed profile, are ranked.
Do computer repair shops outside Federal Way count in this ranking?
Yes, if they are within 20 mi of the Federal Way city center, our service radius for computer repair shops. Each listing shows where the IT firm is based and how far away it is. Proximity is 5% of the IFR Score, so a nearby IT firm gets a small edge.
Can computer repair shops pay to rank higher on ITFirmsRanked?
No. The IFR Score never reads payment status, and this ranking has 0 paid placements. Up to 3 Featured IT firms may appear above the list, labelled Sponsored and showing their honest rank.
What does a computer repair shop do?
Computer repair shops fix desktops, laptops and printers in store or on site: hardware repairs, upgrades, virus removal and setup. Many serve small offices as well as households.
How are computer repair shops in Federal Way ranked?
By IFR Score: Google rating and review volume, recent reviews, opening hours, how clearly the firm does computer repair, distance, a claimed profile, our badge and verified client reviews. Sponsored placements never change the order.
Should a business use a computer repair shop or an IT provider?
A repair shop suits one-off fixes on a few computers. Once you rely on shared files, email, backups and security across several staff, an IT provider with a support agreement usually works out better.
Should we back up before a repair?
Yes, if the computer still starts. Repairs can involve replacing drives or reinstalling the system. Ask the shop whether it backs up data first and what it charges.
Update log for Federal Way
- November 2026: IFR Scores recalculated for 109 computer repair shops serving Federal Way.
- November 2026: 1 duplicate listing merged.
More computer repair shops and Federal Way pages
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Other services in Federal Way
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- All IT providers in Federal Way