69/100IFR Score
Ranked #1 because of its Google rating and service focus: 5.0★ from 440 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Best Computer Repair Shops in Durham, NC (2026)
79 computer repair shops ranked by IFR ScoreUpdated 0 paid placements in this rankingHow we rank →
The short answer
- 1
Best overall in Durham: The Real Computer Doctor, IFR Score 69/100; 5.0★ from 440 Google reviews; open 7 days a week.
- 3
Most-reviewed: Phone Repair Tech, 1,112 Google reviews at 4.9★, the most of 79 ranked; ranked #3.
Rankings can't be bought. IT providers can't pay to change their rank or score. How we rank
79 Durham computer repair shops are ranked here by IFR Score, from nine published factors. 41 open Saturdays and 15 open Sundays, based on posted hours. The median Google rating is 5.0★ across 79 rated IT firms.
Top 10 computer repair shops in Durham at a glance
Ranked by IFR Score from public data. Sponsored placements are labelled and never change the order.
| Rank | Business | IFR Score | Google rating | Based in | Hours | Best for |
|---|---|---|---|---|---|---|
| 1 | The Real Computer Doctor | 69 | 5.0★ (440) | Durham | Sat · Sun · Evenings | Overall |
| 2 | The Computer Cellar | 67 | 4.9★ (928) | Durham | — | — |
| 3 | Phone Repair Tech | 65 | 4.9★ (1,112) | Raleigh, 19 mi away | Sat · Sun · Evenings | Most reviews |
| 4 | Komputer Zone | 65 | 4.9★ (231) | Durham | Sat | — |
| 5 | Advanced technology solutions | 64 | 5.0★ (859) | Cary, 16 mi away | Sat · Evenings | — |
| 6 | Phone Repair Zone | 63 | 4.7★ (740) | Raleigh, 19 mi away | Sat · Sun · Evenings | — |
| 7 | Triangle Pc Geek Computers | 63 | 4.9★ (654) | Cary, 16 mi away | Sat · Evenings | — |
| 8 | Sonic Device Repair Raleigh | 62 | 4.9★ (330) | Raleigh, 14 mi away | Sat · Evenings | — |
| 9 | Carolina Cell Phone Fix - Raleigh | 61 | 4.7★ (530) | Raleigh, 19 mi away | — | — |
| 10 | iFixFast Repair & Accessories | 61 | 4.8★ (312) | Raleigh, 20 mi away | Sat · Sun | — |
The 79 best computer repair shops in Durham, ranked
Ordered by IFR Score, a 0–100 score from nine published factors. Paid placement never changes the order.
Ranked by IFR Score from public data. Sponsored placements are labelled and never change the order.
Based in Durham
67/100IFR ScoreRanked #2 because of its Google rating and service focus: 4.9★ from 928 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Raleigh, 19 mi away
65/100IFR ScoreRanked #3 because of its Google rating and review volume: 4.9★ from 1,112 Google reviews, the most in Durham.
Based on 8 of 9 factors; recency not yet collected.
Based in Durham
65/100IFR ScoreRanked #4 because of its Google rating and service focus: 4.9★ from 231 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Cary, 16 mi away
64/100IFR ScoreRanked #5 because of its Google rating and service focus: 5.0★ from 859 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Raleigh, 19 mi away
63/100IFR ScoreRanked #6 because of its Google rating and service focus: 4.7★ from 740 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Cary, 16 mi away
63/100IFR ScoreRanked #7 because of its Google rating and service focus: 4.9★ from 654 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Raleigh, 14 mi away
62/100IFR ScoreRanked #8 because of its Google rating and service focus: 4.9★ from 330 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Raleigh, 19 mi away
61/100IFR ScoreRanked #9 because of its Google rating and service focus: 4.7★ from 530 Google reviews, listed on Google as “Computer repair service”.
Based on 7 of 9 factors; recency and availability not yet collected.
Based in Raleigh, 20 mi away
61/100IFR ScoreRanked #10 because of its Google rating and service focus: 4.8★ from 312 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
#11 NerdsToGo
Based in Cary, 15 mi away
60/100IFR ScoreRanked #11 because of its Google rating and service focus: 4.9★ from 401 Google reviews, listed on Google as “Computer service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Durham
60/100IFR ScoreRanked #12 because of its Google rating and service focus: 5.0★ from 28 Google reviews, listed on Google as “Computer service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Carrboro, 10 mi away
60/100IFR ScoreRanked #13 because of its Google rating and service focus: 5.0★ from 38 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Durham
59/100IFR ScoreRanked #14 because of its Google rating and service focus: 4.6★ from 30 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Carrboro, 16 mi away
59/100IFR ScoreRanked #15 because of its Google rating and service focus: 5.0★ from 92 Google reviews, listed on Google as “Computer repair service”.
Based on 7 of 9 factors; recency and availability not yet collected.
Based in Raleigh, 19 mi away
59/100IFR ScoreRanked #16 because of its Google rating and service focus: 4.6★ from 170 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Durham
59/100IFR ScoreRanked #17 because of its Google rating and review volume: 5.0★ from 563 Google reviews.
Based on 8 of 9 factors; recency not yet collected.
Based in Cary, 19 mi away
59/100IFR ScoreRanked #18 because of its Google rating and service focus: 5.0★ from 182 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
#19 CompuGuru4u
Based in Apex, 18 mi away
59/100IFR ScoreRanked #19 because of its Google rating and service focus: 4.9★ from 196 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Knightdale, 10 mi away
59/100IFR ScoreRanked #20 because of its Google rating and service focus: 4.9★ from 19 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Durham
59/100IFR ScoreRanked #21 because of its Google rating and review volume: 4.7★ from 467 Google reviews.
Based on 8 of 9 factors; recency not yet collected.
Based in Raleigh, 20 mi away
59/100IFR ScoreRanked #22 because of its Google rating and service focus: 5.0★ from 168 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Cary, 16 mi away
59/100IFR ScoreRanked #23 because of its Google rating and service focus: 4.6★ from 204 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
#24 Lizard Cases LLC
Based in Raleigh, 18 mi away
58/100IFR ScoreRanked #24 because of its Google rating and service focus: 5.0★ from 89 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Chapel Hill, 7 mi away
58/100IFR ScoreRanked #25 because of its Google rating and service focus: 5.0★ from 47 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Computer repair shops ranked #26 to #50
#1 to #25 are shown in full above. Here are #26 to #50, in IFR Score order; each links to its profile. We publish the top 50 of 79 ranked computer repair shops here; the rest are on their profiles.
Also serving Durham
20 more computer repair shops within 20 mi that we can't rank yet: too few reviews, or a service we couldn't confirm. Listed A to Z.
| Business | Google rating | Distance |
|---|---|---|
| A Step Ahead IT, LLC | 1.0★ (1) | In Durham |
| Benchmark Network Solutions - Managed IT Services | 5.0★ (19) | In Durham |
| Data Analyzers Data Recovery Services | In Durham | |
| Fast-Teks On-Site Computer Services | 5.0★ (1) | In Durham |
| Gadget Buddy | 5.0★ (2) | In Durham |
| Geeks for Business LLC | 5.0★ (13) | In Durham |
| IT Guys, LLC | 5.0★ (20) | In Durham |
| Micro Medic, Inc. | 3.0★ (4) | In Durham |
| Net Friends, Inc. - Managed IT Services in Durham | 4.9★ (91) | In Durham |
| OnPar Technologies | 5.0★ (88) | In Durham |
| Piedmont Communications Company, Inc. | 5.0★ (2) | In Durham |
| RTP Computer Services, Inc. | 1.0★ (1) | In Durham |
| SAM IT Solutions - Managed IT Services | 4.9★ (91) | In Durham |
| Secure Data Recovery Services | 5.0★ (21) | In Durham |
| Secure Network Administration | 4.9★ (27) | In Durham |
| Smart Tech Solution LLC | 4.8★ (23) | In Durham |
| Support Solution Services LLC | 4.0★ (1) | In Durham |
| TechPro IT Services LLC | 5.0★ (1) | In Durham |
| Triangle PC Repair | 5.0★ (1) | In Durham |
| Wellforce - IT Support & Managed IT Services | 5.0★ (1) | In Durham |
How we ranked Durham computer repair shops
We scored 79 Durham computer repair shops on nine factors, weighted as shown. An IT firm is ranked when its service is confirmed and it has 3 or more Google reviews or a claimed profile. An IT firm with no Google reviews scores zero on rating, review volume and recency. Other unknown factors are left out, not counted as zero. Scores last refreshed November 9, 2026.
Paid placement never changes a rank or score. Sponsored businesses are paid, labelled, limited to 3 and shown above the ranking, outside it.
| Factor | Weight | Computed from | In Durham data |
|---|---|---|---|
| Reputation | 25% | Google star rating, adjusted for how many reviews back it | Measured |
| Review volume | 15% | Number of Google reviews, compared with the most-reviewed IT firm on the list | Measured |
| Recency | 10% | Share of reviews from the last 12 months | Not yet collected |
| Availability | 5% | Weekly open hours, Saturday, Sunday and 24/7 support | Measured |
| Service focus | 15% | How clearly the firm does this service (its Google category and name) | Measured |
| Proximity | 5% | Based in the city scores highest, less the farther away it is | Measured |
| Claimed profile | 10% | The firm has claimed its IT Firms Ranked profile (free or paid earn the same) | Measured |
| Partnered | 5% | The firm links to IT Firms Ranked from its own website with our badge, checked periodically | Measured |
| Client reviews | 10% | Verified client reviews collected by IT Firms Ranked: their rating and how many there are | Measured |
How to choose a computer repair shop
- Ask for a written estimate and approve any extra work before it is done.
- Ask whether they come on site and whether they work on business systems as well as home computers.
- Check the warranty on parts and labour.
- Ask for two or three references from clients of your size and industry, and call them.
- Get the scope, response times and price in writing before you sign, including how you leave and get your data back.
Questions to ask a computer repair shop
- Is the diagnosis free, and how much is the estimate likely to change?
- Do you back up our data before the repair?
- Do you offer on-site visits for businesses?
- What warranty do you give on parts and labour?
- How long will the repair take?
Terms explained
- MSP (managed service provider)
- A firm that runs a business’s IT for a recurring fee: monitoring, patching, help desk, backups and security tools.
- Co-managed IT
- An arrangement where an outside firm supports an in-house IT person or team, sharing tools and tasks.
- Break-fix
- IT support paid per incident or per hour, with no monthly agreement.
- SLA (service-level agreement)
- The contract terms for response and resolution times, uptime and support hours.
- Help desk
- The support line staff call or email for IT problems.
- RMM
- Remote monitoring and management software that lets an IT firm watch, patch and fix computers remotely.
- vCIO
- A virtual chief information officer: part-time IT strategy and budgeting from an outside firm.
- MSSP
- A managed security service provider: a firm that monitors and manages security tools around the clock.
- EDR / MDR
- Endpoint detection and response software, and the managed service of people watching its alerts (managed detection and response).
- MFA
- Multi-factor authentication: a second proof of identity, such as an app prompt, on top of a password.
- Penetration test
- An authorised, simulated attack on your systems to find weaknesses before criminals do.
- SOC 2
- An independent auditor’s report (AICPA standard) on a service provider’s security controls.
Computer repair shops in Durham: frequently asked questions
Who is the best computer repair shop in Durham?
By IFR Score, the highest-ranked computer repair shop in Durham, NC is The Real Computer Doctor with an IFR Score of 69/100. It has 5.0★ from 440 Google reviews. It is open 7 days a week. The Computer Cellar (#2) and Phone Repair Tech (#3) follow. We ranked 79 computer repair shops on nine factors, last updated November 9, 2026.
How many computer repair shops are there in Durham?
ITFirmsRanked ranks 79 computer repair shops serving Durham, NC. 15 of them are based in Durham; the rest serve it from nearby towns. Another 20 within 20 mi are listed but not ranked yet. Counts are as of November 2026.
Which computer repair shops in Durham work on weekends?
41 of 79 ranked computer repair shops post Saturday hours and 15 post Sunday hours. The highest-ranked open Saturdays are The Real Computer Doctor (#1), Phone Repair Tech (#3) and Komputer Zone (#4). Posted hours are office hours; many firms also run an after-hours support line for contract clients.
What Google rating do Durham computer repair shops have?
The median Google rating among 79 rated computer repair shops in Durham is 5.0★, with a median of 30 reviews. Phone Repair Tech has the most, 1,112 reviews, and ranks #3. We adjust ratings for review count, so a few five-star reviews cannot top the list.
How does ITFirmsRanked rank computer repair shops?
Each computer repair shop gets a 0–100 IFR Score from nine published factors, led by reputation (25%), review volume (15%), service focus (15%) and recency (10%). An IT firm with no Google reviews scores zero on rating, review volume and recency; other factors we cannot measure are left out. Only IT firms with a confirmed service and 3 or more reviews, or a claimed profile, are ranked.
Do computer repair shops outside Durham count in this ranking?
Yes, if they are within 20 mi of the Durham city center, our service radius for computer repair shops. Each listing shows where the IT firm is based and how far away it is. Proximity is 5% of the IFR Score, so a nearby IT firm gets a small edge.
Can computer repair shops pay to rank higher on ITFirmsRanked?
No. The IFR Score never reads payment status, and this ranking has 0 paid placements. Up to 3 Featured IT firms may appear above the list, labelled Sponsored and showing their honest rank.
What does a computer repair shop do?
Computer repair shops fix desktops, laptops and printers in store or on site: hardware repairs, upgrades, virus removal and setup. Many serve small offices as well as households.
How are computer repair shops in Durham ranked?
By IFR Score: Google rating and review volume, recent reviews, opening hours, how clearly the firm does computer repair, distance, a claimed profile, our badge and verified client reviews. Sponsored placements never change the order.
Should a business use a computer repair shop or an IT provider?
A repair shop suits one-off fixes on a few computers. Once you rely on shared files, email, backups and security across several staff, an IT provider with a support agreement usually works out better.
Should we back up before a repair?
Yes, if the computer still starts. Repairs can involve replacing drives or reinstalling the system. Ask the shop whether it backs up data first and what it charges.
Update log for Durham
- November 2026: IFR Scores recalculated for 79 computer repair shops serving Durham.
More computer repair shops and Durham pages
Computer repair shops near Durham
- Computer repair shops in Chapel Hill, NC50 ranked
- Computer repair shops in Carrboro, NC48 ranked
- Computer repair shops in Morrisville, NC95 ranked
- Computer repair shops in Cary, NC99 ranked
- Computer repair shops in Apex, NC99 ranked
- Computer repair shops in West Raleigh, NC95 ranked
- Computer repair shops in Raleigh, NC93 ranked
- Computer repair shops in Mebane, NC31 ranked
- Computer repair shops in Wake Forest, NC71 ranked
- Computer repair shops in Holly Springs, NC82 ranked
Other services in Durham
- Managed IT service providers in Durham150 ranked
- Cybersecurity companies in Durham118 ranked
- IT consultants in Durham110 ranked
- Network cabling and installation companies in Durham56 ranked
- Business phone system providers in Durham56 ranked
- Data recovery services in Durham60 ranked
- All IT providers in Durham