69/100IFR Score
Ranked #1 because of its Google rating and review volume: 5.0★ from 237 Google reviews, the most in Cleveland.
Based on 8 of 9 factors; recency not yet collected.
Best Computer Repair Shops in Cleveland, TN (2026)
17 computer repair shops ranked by IFR ScoreUpdated 0 paid placements in this rankingHow we rank →
The short answer
- 1
Best overall in Cleveland: MacPC Market, IFR Score 69/100; 5.0★ from 237 Google reviews; open Saturdays until 4 PM.
- 2
Most-reviewed: Computer Helper, 178 Google reviews at 4.9★, the most of 17 ranked after MacPC Market; ranked #2.
Rankings can't be bought. IT providers can't pay to change their rank or score. How we rank
17 Cleveland computer repair shops are ranked here by IFR Score, from nine published factors. 7 open Saturdays and 5 open Sundays, based on posted hours. The median Google rating is 5.0★ across 17 rated IT firms.
Top 10 computer repair shops in Cleveland at a glance
Ranked by IFR Score from public data. Sponsored placements are labelled and never change the order.
| Rank | Business | IFR Score | Google rating | Based in | Hours | Best for |
|---|---|---|---|---|---|---|
| 1 | MacPC Market | 69 | 5.0★ (237) | Cleveland | Sat | Overall |
| 2 | Computer Helper | 66 | 4.9★ (178) | Cleveland | — | Most reviews |
| 3 | Equal Technology Solutions LLC | 65 | 5.0★ (37) | Cleveland | Sat · Sun · Evenings | — |
| 4 | Computers of Cleveland | 64 | 4.9★ (78) | Cleveland | — | — |
| 5 | One Geek Solutions | 62 | 4.4★ (24) | Cleveland | Sat · Evenings | — |
| 6 | TechRemedi | 61 | 5.0★ (32) | Cleveland | — | — |
| 7 | PC Heroes, LLC | 59 | 5.0★ (12) | Chattanooga, 14 mi away | Sat · Sun · Evenings | — |
| 8 | Southeast TN PCS + 3D | 58 | 5.0★ (11) | Cleveland | — | — |
| 9 | Computer Service Specialists | 57 | 4.8★ (33) | Chattanooga, 15 mi away | — | — |
| 10 | Isbill Tech Services | 56 | 5.0★ (93) | Cleveland | — | — |
The 17 best computer repair shops in Cleveland, ranked
Ordered by IFR Score, a 0–100 score from nine published factors. Paid placement never changes the order.
Ranked by IFR Score from public data. Sponsored placements are labelled and never change the order.
Based in Cleveland
66/100IFR ScoreRanked #2 because of its Google rating and service focus: 4.9★ from 178 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Cleveland
65/100IFR ScoreRanked #3 because of its Google rating and service focus: 5.0★ from 37 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Cleveland
64/100IFR ScoreRanked #4 because of its Google rating and service focus: 4.9★ from 78 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Cleveland
62/100IFR ScoreRanked #5 because of its Google rating and service focus: 4.4★ from 24 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
#6 TechRemedi
Based in Cleveland
61/100IFR ScoreRanked #6 because of its Google rating and service focus: 5.0★ from 32 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Chattanooga, 14 mi away
59/100IFR ScoreRanked #7 because of its Google rating and service focus: 5.0★ from 12 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Cleveland
58/100IFR ScoreRanked #8 because of its Google rating and service focus: 5.0★ from 11 Google reviews, listed on Google as “Computer service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Chattanooga, 15 mi away
57/100IFR ScoreRanked #9 because of its Google rating and service focus: 4.8★ from 33 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Cleveland
56/100IFR ScoreRanked #10 because of its Google rating and review volume: 5.0★ from 93 Google reviews.
Based on 8 of 9 factors; recency not yet collected.
Based in Chattanooga, 15 mi away
56/100IFR ScoreRanked #11 because of its Google rating and service focus: 5.0★ from 4 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
#12 HP Laptop Repair
Based in Chattanooga, 18 mi away
55/100IFR ScoreRanked #12 because of its Google rating and service focus: 3.4★ from 14 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
Based in Chattanooga, 17 mi away
53/100IFR ScoreRanked #13 because of its Google rating and service focus: 5.0★ from 5 Google reviews, listed on Google as “Computer service”.
Based on 7 of 9 factors; recency and availability not yet collected.
#14 Tech|Works
Based in Collegedale, 15 mi away
52/100IFR ScoreRanked #14 because of its Google rating and service focus: 4.8★ from 6 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
#15 Bytes For Less
Based in Middle Valley, 16 mi away
50/100IFR ScoreRanked #15 because of its Google rating and service focus: 5.0★ from 3 Google reviews, listed on Google as “Computer repair service”.
Based on 8 of 9 factors; recency not yet collected.
#16 Dastero Tech
Based in East Chattanooga, 16 mi away
48/100IFR ScoreRanked #16 because of its Google rating and service focus: 5.0★ from 10 Google reviews, listed on Google as “Computer consultant”.
Based on 8 of 9 factors; recency not yet collected.
#17 Turner Security
Based in Chattanooga, 19 mi away
46/100IFR ScoreRanked #17 because of its Google rating and review volume: 4.6★ from 28 Google reviews.
Based on 8 of 9 factors; recency not yet collected.
Also serving Cleveland
20 more computer repair shops within 20 mi that we can't rank yet: too few reviews, or a service we couldn't confirm. Listed A to Z.
| Business | Google rating | Distance |
|---|---|---|
| A Total Network Solution | 5.0★ (1) | 16 mi |
| A+ Computer Central | In Cleveland | |
| AlfaTechnology Solutions | 15 mi | |
| Chattanooga TN Computer Repairs | In Cleveland | |
| Cleveland TN Computer Repairs | 1.0★ (1) | In Cleveland |
| Computer Pest Control | 2.0★ (2) | In Cleveland |
| Corporate Network Solutions, LLC | 5.0★ (3) | In Cleveland |
| Corptek | 4.8★ (59) | In Cleveland |
| DTM Computer Repairs | 3.0★ (1) | In Cleveland |
| Jlo Enterprises Inc | In Cleveland | |
| Kas Innovation and Technology | 13 mi | |
| Keystone Solutions | 4.9★ (83) | In Cleveland |
| Mystech | 1.0★ (1) | In Cleveland |
| NERDS Custom Computers | 5.0★ (1) | 19 mi |
| Rampant Solutions | In Cleveland | |
| SkySphere Technology Services | 5.0★ (1) | 19 mi |
| Southern Pc Solutions | 5.0★ (1) | 12 mi |
| Stephen Walker Consulting DBA Network Service Professionals | 18 mi | |
| Strategos IT Solutions | In Cleveland | |
| Venom Inc Computer and Game Console Repair | In Cleveland |
How we ranked Cleveland computer repair shops
We scored 17 Cleveland computer repair shops on nine factors, weighted as shown. An IT firm is ranked when its service is confirmed and it has 3 or more Google reviews or a claimed profile. An IT firm with no Google reviews scores zero on rating, review volume and recency. Other unknown factors are left out, not counted as zero. Scores last refreshed November 9, 2026.
Paid placement never changes a rank or score. Sponsored businesses are paid, labelled, limited to 3 and shown above the ranking, outside it.
| Factor | Weight | Computed from | In Cleveland data |
|---|---|---|---|
| Reputation | 25% | Google star rating, adjusted for how many reviews back it | Measured |
| Review volume | 15% | Number of Google reviews, compared with the most-reviewed IT firm on the list | Measured |
| Recency | 10% | Share of reviews from the last 12 months | Not yet collected |
| Availability | 5% | Weekly open hours, Saturday, Sunday and 24/7 support | Measured |
| Service focus | 15% | How clearly the firm does this service (its Google category and name) | Measured |
| Proximity | 5% | Based in the city scores highest, less the farther away it is | Measured |
| Claimed profile | 10% | The firm has claimed its IT Firms Ranked profile (free or paid earn the same) | Measured |
| Partnered | 5% | The firm links to IT Firms Ranked from its own website with our badge, checked periodically | Measured |
| Client reviews | 10% | Verified client reviews collected by IT Firms Ranked: their rating and how many there are | Measured |
How to choose a computer repair shop
- Ask for a written estimate and approve any extra work before it is done.
- Ask whether they come on site and whether they work on business systems as well as home computers.
- Check the warranty on parts and labour.
- Ask for two or three references from clients of your size and industry, and call them.
- Get the scope, response times and price in writing before you sign, including how you leave and get your data back.
Questions to ask a computer repair shop
- Is the diagnosis free, and how much is the estimate likely to change?
- Do you back up our data before the repair?
- Do you offer on-site visits for businesses?
- What warranty do you give on parts and labour?
- How long will the repair take?
Terms explained
- MSP (managed service provider)
- A firm that runs a business’s IT for a recurring fee: monitoring, patching, help desk, backups and security tools.
- Co-managed IT
- An arrangement where an outside firm supports an in-house IT person or team, sharing tools and tasks.
- Break-fix
- IT support paid per incident or per hour, with no monthly agreement.
- SLA (service-level agreement)
- The contract terms for response and resolution times, uptime and support hours.
- Help desk
- The support line staff call or email for IT problems.
- RMM
- Remote monitoring and management software that lets an IT firm watch, patch and fix computers remotely.
- vCIO
- A virtual chief information officer: part-time IT strategy and budgeting from an outside firm.
- MSSP
- A managed security service provider: a firm that monitors and manages security tools around the clock.
- EDR / MDR
- Endpoint detection and response software, and the managed service of people watching its alerts (managed detection and response).
- MFA
- Multi-factor authentication: a second proof of identity, such as an app prompt, on top of a password.
- Penetration test
- An authorised, simulated attack on your systems to find weaknesses before criminals do.
- SOC 2
- An independent auditor’s report (AICPA standard) on a service provider’s security controls.
Computer repair shops in Cleveland: frequently asked questions
Who is the best computer repair shop in Cleveland?
By IFR Score, the highest-ranked computer repair shop in Cleveland, TN is MacPC Market with an IFR Score of 69/100. It has 5.0★ from 237 Google reviews. It is open Saturdays until 4 PM. Computer Helper (#2) and Equal Technology Solutions LLC (#3) follow. We ranked 17 computer repair shops on nine factors, last updated November 9, 2026.
How many computer repair shops are there in Cleveland?
ITFirmsRanked ranks 17 computer repair shops serving Cleveland, TN. 8 of them are based in Cleveland; the rest serve it from nearby towns. Another 20 within 20 mi are listed but not ranked yet. Counts are as of November 2026.
Which computer repair shops in Cleveland work on weekends?
7 of 17 ranked computer repair shops post Saturday hours and 5 post Sunday hours. The highest-ranked open Saturdays are MacPC Market (#1), Equal Technology Solutions LLC (#3) and One Geek Solutions (#5). Posted hours are office hours; many firms also run an after-hours support line for contract clients.
What Google rating do Cleveland computer repair shops have?
The median Google rating among 17 rated computer repair shops in Cleveland is 5.0★, with a median of 24 reviews. MacPC Market has the most, 237 reviews, and ranks #1. We adjust ratings for review count, so a few five-star reviews cannot top the list.
How does ITFirmsRanked rank computer repair shops?
Each computer repair shop gets a 0–100 IFR Score from nine published factors, led by reputation (25%), review volume (15%), service focus (15%) and recency (10%). An IT firm with no Google reviews scores zero on rating, review volume and recency; other factors we cannot measure are left out. Only IT firms with a confirmed service and 3 or more reviews, or a claimed profile, are ranked.
Do computer repair shops outside Cleveland count in this ranking?
Yes, if they are within 20 mi of the Cleveland city center, our service radius for computer repair shops. Each listing shows where the IT firm is based and how far away it is. Proximity is 5% of the IFR Score, so a nearby IT firm gets a small edge.
Can computer repair shops pay to rank higher on ITFirmsRanked?
No. The IFR Score never reads payment status, and this ranking has 0 paid placements. Up to 3 Featured IT firms may appear above the list, labelled Sponsored and showing their honest rank.
What does a computer repair shop do?
Computer repair shops fix desktops, laptops and printers in store or on site: hardware repairs, upgrades, virus removal and setup. Many serve small offices as well as households.
How are computer repair shops in Cleveland ranked?
By IFR Score: Google rating and review volume, recent reviews, opening hours, how clearly the firm does computer repair, distance, a claimed profile, our badge and verified client reviews. Sponsored placements never change the order.
Should a business use a computer repair shop or an IT provider?
A repair shop suits one-off fixes on a few computers. Once you rely on shared files, email, backups and security across several staff, an IT provider with a support agreement usually works out better.
Should we back up before a repair?
Yes, if the computer still starts. Repairs can involve replacing drives or reinstalling the system. Ask the shop whether it backs up data first and what it charges.
Update log for Cleveland
- November 2026: IFR Scores recalculated for 17 computer repair shops serving Cleveland.
More computer repair shops and Cleveland pages
Computer repair shops near Cleveland
- Computer repair shops in Collegedale, TN41 ranked
- Computer repair shops in Middle Valley, TN38 ranked
- Computer repair shops in Soddy-Daisy, TN37 ranked
- Computer repair shops in East Brainerd, TN39 ranked
- Computer repair shops in East Chattanooga, TN32 ranked
- Computer repair shops in East Ridge, TN31 ranked
- Computer repair shops in Red Bank, TN31 ranked
- Computer repair shops in Chattanooga, TN31 ranked
- Computer repair shops in Crossville, TN5 ranked
Other services in Cleveland
- Managed IT service providers in Cleveland36 ranked
- Cybersecurity companies in Cleveland52 ranked
- IT consultants in Cleveland25 ranked
- Network cabling and installation companies in Cleveland19 ranked
- Business phone system providers in Cleveland18 ranked
- Data recovery services in Cleveland18 ranked
- All IT providers in Cleveland