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Best Business Phone System Providers in West Des Moines, IA (2026)

20 business phone system providers ranked by IFR ScoreUpdated 0 paid placements in this rankingHow we rank →

The short answer

  1. 1

    Best overall in West Des Moines: oGeeks Wireless, IFR Score 54/100; 4.8★ from 177 Google reviews; open 7 days a week.

  2. 2

    Most-reviewed: Mediacom Communications Corporation, 1,187 Google reviews at 2.2★, the most of 20 ranked; ranked #2.

Rankings can't be bought. IT providers can't pay to change their rank or score. How we rank

20 West Des Moines business phone system providers are ranked here by IFR Score, from nine published factors. 3 open Saturdays and 1 open Sundays, based on posted hours. The median Google rating is 4.1★ across 20 rated IT firms.

Most of this list also appears on the Business phone system providers in Des Moines ranking. See Business phone system providers in Des Moines

Top 10 business phone system providers in West Des Moines at a glance

Ranked by IFR Score from public data. Sponsored placements are labelled and never change the order.

Top 10 business phone system providers in West Des Moines at a glance
RankBusinessIFR ScoreGoogle ratingBased inHoursBest for
1oGeeks Wireless544.8★ (177)Des Moines, 4 mi awaySat · SunOverall
2Mediacom Communications Corporation532.2★ (1,187)Des Moines, 3 mi awaySatMost reviews
3Aureon493.7★ (31)West Des Moines——
4American Business Phones464.7★ (11)Des Moines, 4 mi away——
5Indianola Municipal Utilities452.9★ (33)Indianola, 17 mi away——
6IMD Technologies455.0★ (8)Amherst, 10 mi away——
7Communication Innovators Inc444.4★ (8)Des Moines, 11 mi away——
8Windstream441.4★ (49)Des Moines, 2 mi away——
9INTEK Technology Solutions445.0★ (7)Altoona, 13 mi away——
10Fidium433.7★ (6)Urbandale, 6 mi away——

The 20 best business phone system providers in West Des Moines, ranked

Ordered by IFR Score, a 0–100 score from nine published factors. Paid placement never changes the order.

Ranked by IFR Score from public data. Sponsored placements are labelled and never change the order.

  1. Ranked #1 in West Des Moines

    #1 oGeeks Wireless

    Based in Des Moines, 4 mi away

    54/100IFR Score

    Ranked #1 because of its Google rating and review volume: 4.8★ from 177 Google reviews.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.8★ from 177 Google reviews
    Hours
    Mon–Fri 10 AM–6 PM · Sat 11 AM–6 PM · Sun 12 PM–5 PM
    Address
    1171 25th St, Des Moines, IA 50311
    View profile for oGeeks Wireless(515) 897-1044

  2. #2 Mediacom Communications Corporation

    Based in Des Moines, 3 mi away

    53/100IFR Score

    Ranked #2 because of review volume and service focus: the most Google reviews in West Des Moines (1,187), listed on Google as “Telecommunications service provider”.

    Based on 8 of 9 factors; recency not yet collected.

    • 2.2★ from 1,187 Google reviews
    Hours
    Mon–Fri 9 AM–6 PM · Sat 10 AM–2 PM · Sun closed
    Address
    2205 Ingersoll Ave, Des Moines, IA 50312
    View profile for Mediacom Communications Corporation(855) 633-4226

  3. #3 Aureon

    Based in West Des Moines

    49/100IFR Score

    Ranked #3 because of its Google rating and service focus: 3.7★ from 31 Google reviews, listed on Google as “Telecommunications service provider”.

    Based on 8 of 9 factors; recency not yet collected.

    • 3.7★ from 31 Google reviews
    Hours
    Mon–Fri 8 AM–5 PM · Sat–Sun closed
    Address
    7760 Office Plaza Dr S, West Des Moines, IA 50266
    View profile for Aureon(800) 469-4000

  4. #4 American Business Phones

    Based in Des Moines, 4 mi away

    46/100IFR Score

    Ranked #4 because of its Google rating and service focus: 4.7★ from 11 Google reviews, listed on Google as “Telecommunications service provider”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.7★ from 11 Google reviews
    Hours
    Mon–Fri 8 AM–4:30 PM · Sat–Sun closed
    Address
    640 19th St, Des Moines, IA 50314
    View profile for American Business Phones(515) 727-2300

  5. #5 Indianola Municipal Utilities

    Based in Indianola, 17 mi away

    45/100IFR Score

    Ranked #5 because of service focus and its Google rating: listed on Google as “Telecommunications service provider”, 2.9★ from 33 Google reviews.

    Based on 8 of 9 factors; recency not yet collected.

    • 2.9★ from 33 Google reviews
    Hours
    Mon–Tue 8 AM–4:30 PM · Wed closed · Thu–Fri 8 AM–4:30 PM · Sat–Sun closed
    Address
    210 W 2nd Ave, Indianola, IA 50125
    View profile for Indianola Municipal Utilities(515) 961-9444

  6. #6 IMD Technologies

    Based in Amherst, 10 mi away

    45/100IFR Score

    Ranked #6 because of its Google rating and service focus: 5.0★ from 8 Google reviews, listed on Google as “Telecommunications contractor”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 8 Google reviews
    Hours
    Mon–Fri 8 AM–6 PM · Sat–Sun closed
    View profile for IMD Technologies(716) 710-8833

  7. #7 Communication Innovators Inc

    Based in Des Moines, 11 mi away

    44/100IFR Score

    Ranked #7 because of its Google rating and service focus: 4.4★ from 8 Google reviews, listed on Google as “Telecommunications contractor”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.4★ from 8 Google reviews
    Hours
    Mon–Fri 7:30 AM–4:30 PM · Sat–Sun closed
    Address
    4905 Hubbell Ave Ste 2, Des Moines, IA 50317
    View profile for Communication Innovators Inc(515) 262-7686

  8. #8 Windstream

    Based in Des Moines, 2 mi away

    44/100IFR Score

    Ranked #8 because of service focus and its Google rating: listed on Google as “Telecommunications service provider”, 1.4★ from 49 Google reviews.

    Based on 8 of 9 factors; recency not yet collected.

    • 1.4★ from 49 Google reviews
    Hours
    Mon–Fri 8 AM–5 PM · Sat–Sun closed
    Address
    3540 SW 61st St, Des Moines, IA 50321
    View profile for Windstream(515) 216-4704

  10. #10 Fidium

    Based in Urbandale, 6 mi away

    43/100IFR Score

    Ranked #10 because of service focus and its Google rating: listed on Google as “Telecommunications service provider”, 3.7★ from 6 Google reviews.

    Based on 8 of 9 factors; recency not yet collected.

    • 3.7★ from 6 Google reviews
    Hours
    Mon–Fri 8 AM–5 PM · Sat–Sun closed
    View profile for Fidium(844) 438-3434

  11. #11 Iowa Communications Network

    Based in Des Moines, 6 mi away

    43/100IFR Score

    Ranked #11 because of service focus and its Google rating: listed on Google as “Telecommunications service provider”, 4.0★ from 5 Google reviews.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.0★ from 5 Google reviews
    Hours
    Mon–Tue 8 AM–4:30 PM · Wed closed · Thu–Fri 8 AM–4:30 PM · Sat–Sun closed
    Address
    Grimes Building, 400 E 14th St, Des Moines, IA 50319
    View profile for Iowa Communications Network(515) 725-4692

  12. #12 Access Systems

    Based in Waukee, 8 mi away

    41/100IFR Score

    Ranked #12 because of its Google rating and service focus: 4.2★ from 29 Google reviews, listed on Google as “Office equipment supplier”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.2★ from 29 Google reviews
    Hours
    Mon–Fri 8 AM–5 PM · Sat–Sun closed
    Address
    1055 SE Olson Dr, Waukee, IA 50263
    View profile for Access Systems(888) 464-8770

  15. #15 RACOM Corporation

    Based in Pella, 44 mi away

    38/100IFR Score

    Ranked #15 because of service focus and its Google rating: listed on Google as “Telecommunications service provider”, 5.0★ from 3 Google reviews.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 3 Google reviews
    Hours
    Mon–Fri 8:30 AM–4:30 PM · Sat–Sun closed
    Address
    213 SE 16th St, Pella, IA 50219
    View profile for RACOM Corporation(641) 628-1724

  17. #17 Carrier Access, Inc.

    Based in Clive, 5 mi away

    36/100IFR Score

    Ranked #17 because of its Google rating and service focus: 4.9★ from 7 Google reviews, listed on Google as “Internet service provider”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.9★ from 7 Google reviews
    Hours
    Mon–Fri 8:30 AM–5 PM · Sat–Sun closed
    Address
    1275 Northwest 128th Street Ste 205, Clive, IA 50325
    View profile for Carrier Access, Inc.(515) 987-9200

  18. #18 Tallcorn Technologies

    Based in Altoona, 6 mi away

    36/100IFR Score

    Ranked #18 because of its Google rating and service focus: 5.0★ from 4 Google reviews, listed on Google as “Computer networking service”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 4 Google reviews
    Hours
    Mon–Sat 9 AM–5 PM · Sun closed
    View profile for Tallcorn Technologies(515) 350-9109

  19. #19 ABC Electrical Services

    Based in Ankeny, 10 mi away

    35/100IFR Score

    Ranked #19 because of its Google rating and service focus: 2.9★ from 8 Google reviews, listed on Google as “Electrician”.

    Based on 8 of 9 factors; recency not yet collected.

    • 2.9★ from 8 Google reviews
    Hours
    Mon–Fri 8 AM–5 PM · Sat–Sun closed
    Address
    1600 SE Corporate Woods Dr, Ankeny, IA 50021
    View profile for ABC Electrical Services(515) 270-6400

How we ranked West Des Moines business phone system providers

We scored 20 West Des Moines business phone system providers on nine factors, weighted as shown. An IT firm is ranked when its service is confirmed and it has 3 or more Google reviews or a claimed profile. An IT firm with no Google reviews scores zero on rating, review volume and recency. Other unknown factors are left out, not counted as zero. Scores last refreshed November 9, 2026.

Paid placement never changes a rank or score. Sponsored businesses are paid, labelled, limited to 3 and shown above the ranking, outside it.

Read the full method: formula, sources and exclusions

IFR Score factors and weights
FactorWeightComputed fromIn West Des Moines data
Reputation25%Google star rating, adjusted for how many reviews back itMeasured
Review volume15%Number of Google reviews, compared with the most-reviewed IT firm on the listMeasured
Recency10%Share of reviews from the last 12 monthsNot yet collected
Availability5%Weekly open hours, Saturday, Sunday and 24/7 supportMeasured
Service focus15%How clearly the firm does this service (its Google category and name)Measured
Proximity5%Based in the city scores highest, less the farther away it isMeasured
Claimed profile10%The firm has claimed its IT Firms Ranked profile (free or paid earn the same)Measured
Partnered5%The firm links to IT Firms Ranked from its own website with our badge, checked periodicallyMeasured
Client reviews10%Verified client reviews collected by IT Firms Ranked: their rating and how many there areMeasured

How to choose a business phone system provider

  1. Ask whether the system is cloud-hosted or installed on site, and who maintains it.
  2. Check internet capacity and backup: a cloud phone system stops when your connection does.
  3. Ask how 911 locations are registered for each phone and for remote staff.
  4. Compare per-user prices on the same features (call recording, queues, integrations).
  5. Ask for two or three references from clients of your size and industry, and call them.
  6. Get the scope, response times and price in writing before you sign, including how you leave and get your data back.

Questions to ask a business phone system provider

  • Is the price per user, and which features are extra?
  • Will you port our existing numbers, and how long does it take?
  • What happens to calls if our internet connection goes down?
  • How are 911 locations set up for office and remote staff?
  • Who do we call for support, and during which hours?
  • What is the contract length, and are phones bought or leased?

Terms explained

MSP (managed service provider)
A firm that runs a business’s IT for a recurring fee: monitoring, patching, help desk, backups and security tools.
Co-managed IT
An arrangement where an outside firm supports an in-house IT person or team, sharing tools and tasks.
Break-fix
IT support paid per incident or per hour, with no monthly agreement.
SLA (service-level agreement)
The contract terms for response and resolution times, uptime and support hours.
Help desk
The support line staff call or email for IT problems.
RMM
Remote monitoring and management software that lets an IT firm watch, patch and fix computers remotely.
vCIO
A virtual chief information officer: part-time IT strategy and budgeting from an outside firm.
MSSP
A managed security service provider: a firm that monitors and manages security tools around the clock.
EDR / MDR
Endpoint detection and response software, and the managed service of people watching its alerts (managed detection and response).
MFA
Multi-factor authentication: a second proof of identity, such as an app prompt, on top of a password.
Penetration test
An authorised, simulated attack on your systems to find weaknesses before criminals do.
SOC 2
An independent auditor’s report (AICPA standard) on a service provider’s security controls.

Business phone system providers in West Des Moines: frequently asked questions

Who is the best business phone system provider in West Des Moines?

By IFR Score, the highest-ranked business phone system provider in West Des Moines, IA is oGeeks Wireless with an IFR Score of 54/100. It has 4.8★ from 177 Google reviews. It is open 7 days a week. Mediacom Communications Corporation (#2) and Aureon (#3) follow. We ranked 20 business phone system providers on nine factors, last updated November 9, 2026.

How many business phone system providers are there in West Des Moines?

ITFirmsRanked ranks 20 business phone system providers serving West Des Moines, IA. 2 of them are based in West Des Moines; the rest serve it from nearby towns. Counts are as of November 2026.

Which business phone system providers in West Des Moines work on weekends?

3 of 20 ranked business phone system providers post Saturday hours and 1 post Sunday hours. The highest-ranked open Saturdays are oGeeks Wireless (#1), Mediacom Communications Corporation (#2) and Tallcorn Technologies (#18). Posted hours are office hours; many firms also run an after-hours support line for contract clients.

What Google rating do West Des Moines business phone system providers have?

The median Google rating among 20 rated business phone system providers in West Des Moines is 4.1★, with a median of 8 reviews. Mediacom Communications Corporation has the most, 1,187 reviews, and ranks #2. We adjust ratings for review count, so a few five-star reviews cannot top the list.

How does ITFirmsRanked rank business phone system providers?

Each business phone system provider gets a 0–100 IFR Score from nine published factors, led by reputation (25%), review volume (15%), service focus (15%) and recency (10%). An IT firm with no Google reviews scores zero on rating, review volume and recency; other factors we cannot measure are left out. Only IT firms with a confirmed service and 3 or more reviews, or a claimed profile, are ranked.

Do business phone system providers outside West Des Moines count in this ranking?

Yes, if they are within 50 mi of the West Des Moines city center, our service radius for business phone system providers. Each listing shows where the IT firm is based and how far away it is. Proximity is 5% of the IFR Score, so a nearby IT firm gets a small edge.

Can business phone system providers pay to rank higher on ITFirmsRanked?

No. The IFR Score never reads payment status, and this ranking has 0 paid placements. Up to 3 Featured IT firms may appear above the list, labelled Sponsored and showing their honest rank.

What does a business phone system provider do?

Business phone system providers set up and support office phone systems, mostly cloud VoIP today: numbers, desk phones, call routing, voicemail and contact-centre features.

How are business phone system providers in West Des Moines ranked?

By IFR Score: Google rating and review volume, recent reviews, opening hours, how clearly the firm does business phone systems and VoIP, distance, a claimed profile, our badge and verified client reviews. Sponsored placements never change the order.

Can we keep our phone numbers if we switch providers?

In most cases yes: numbers can be ported to a new provider in the US and Canada. Keep your current service active until the port is complete, and ask the new provider to manage the port request.

What about 911 calls on a VoIP system?

Each phone needs a registered location so 911 calls go to the right place. In the US, multi-line systems must support direct 911 dialling and send dispatchable location information under federal rules (Kari’s Law and RAY BAUM’S Act). Ask the provider how they set this up.

Update log for West Des Moines

  1. November 2026: IFR Scores recalculated for 20 business phone system providers serving West Des Moines.

More business phone system providers and West Des Moines pages