61/100IFR Score
Ranked #1 because of its Google rating and review volume: 4.8★ from 961 Google reviews, the most in Victoria.
Based on 8 of 9 factors; recency not yet collected.
Best Business Phone System Providers in Victoria, BC (2026)
29 business phone system providers ranked by IFR ScoreUpdated 0 paid placements in this rankingHow we rank →
The short answer
- 1
Best overall in Victoria: Andre's Electronic Experts, IFR Score 61/100; 4.8★ from 961 Google reviews; open 7 days a week.
- 8
Most-reviewed: Astound | Port Angeles, 462 Google reviews at 4.1★, the most of 29 ranked after Andre's Electronic Experts; ranked #8.
Rankings can't be bought. IT providers can't pay to change their rank or score. How we rank
29 Victoria business phone system providers are ranked here by IFR Score, from nine published factors. 11 open Saturdays and 3 open Sundays, based on posted hours. The median Google rating is 4.7★ across 29 rated IT firms.
Top 10 business phone system providers in Victoria at a glance
Ranked by IFR Score from public data. Sponsored placements are labelled and never change the order.
| Rank | Business | IFR Score | Google rating | Based in | Hours | Best for |
|---|---|---|---|---|---|---|
| 1 | Andre's Electronic Experts | 61 | 4.8★ (961) | Victoria | Sat · Sun | Overall |
| 2 | Pyramid Wireless | 57 | 4.3★ (60) | Duncan, 49 km away | Sat · Sun | — |
| 3 | Koodo Shop | 56 | 4.5★ (246) | Victoria | Sat · Sun · Evenings | — |
| 4 | Northsound Telecom LLC | 55 | 5.0★ (35) | Ferndale, 73 km away | Sat · Evenings | — |
| 5 | Clearlines Telephone Company | 55 | 5.0★ (51) | Surrey, 79 km away | Sat | — |
| 6 | Kobalt Systems | 53 | 5.0★ (101) | Victoria | — | — |
| 7 | Pyramid Wireless Inc | 52 | 5.0★ (3) | Victoria | — | — |
| 8 | Astound | Port Angeles | 52 | 4.1★ (462) | Port Angeles, 37 km away | Sat | Most reviews |
| 9 | Proline Tech Solutions LTD. | 51 | 5.0★ (14) | Delta, 75 km away | Sat | — |
| 10 | Northwest Cable | 50 | 5.0★ (16) | Bellingham, 74 km away | — | — |
The 29 best business phone system providers in Victoria, ranked
Ordered by IFR Score, a 0–100 score from nine published factors. Paid placement never changes the order.
Ranked by IFR Score from public data. Sponsored placements are labelled and never change the order.
Based in Duncan, 49 km away
57/100IFR ScoreRanked #2 because of its Google rating and service focus: 4.3★ from 60 Google reviews, listed on Google as “Telecommunications service provider”.
Based on 8 of 9 factors; recency not yet collected.
#3 Koodo Shop
Based in Victoria
56/100IFR ScoreRanked #3 because of its Google rating and review volume: 4.5★ from 246 Google reviews.
Based on 8 of 9 factors; recency not yet collected.
Based in Ferndale, 73 km away
55/100IFR ScoreRanked #4 because of its Google rating and service focus: 5.0★ from 35 Google reviews, listed on Google as “Telecommunications service provider”.
Based on 8 of 9 factors; recency not yet collected.
Based in Surrey, 79 km away
55/100IFR ScoreRanked #5 because of its Google rating and service focus: 5.0★ from 51 Google reviews, listed on Google as “Telecommunications contractor”.
Based on 8 of 9 factors; recency not yet collected.
Based in Victoria
53/100IFR ScoreRanked #6 because of its Google rating and review volume: 5.0★ from 101 Google reviews.
Based on 8 of 9 factors; recency not yet collected.
Based in Victoria
52/100IFR ScoreRanked #7 because of its Google rating and service focus: 5.0★ from 3 Google reviews, listed on Google as “Telecommunications service provider”.
Based on 7 of 9 factors; recency and availability not yet collected.
Based in Port Angeles, 37 km away
52/100IFR ScoreRanked #8 because of its Google rating and review volume: 4.1★ from 462 Google reviews.
Based on 8 of 9 factors; recency not yet collected.
Based in Delta, 75 km away
51/100IFR ScoreRanked #9 because of its Google rating and service focus: 5.0★ from 14 Google reviews, listed on Google as “Telecommunications contractor”.
Based on 8 of 9 factors; recency not yet collected.
#10 Northwest Cable
Based in Bellingham, 74 km away
50/100IFR ScoreRanked #10 because of its Google rating and service focus: 5.0★ from 16 Google reviews, listed on Google as “Telecommunications contractor”.
Based on 8 of 9 factors; recency not yet collected.
Based in Bellingham, 77 km away
49/100IFR ScoreRanked #11 because of its Google rating and service focus: 5.0★ from 16 Google reviews, listed on Google as “Telecommunications service provider”.
Based on 8 of 9 factors; recency not yet collected.
Based in North Saanich, 15 km away
49/100IFR ScoreRanked #12 because of its Google rating and service focus: 3.0★ from 4 Google reviews, listed on Google as “Telecommunications service provider”.
Based on 8 of 9 factors; recency not yet collected.
Based in Victoria
48/100IFR ScoreRanked #13 because of its Google rating and service focus: 4.6★ from 9 Google reviews, listed on Google as “Computer support and services”.
Based on 8 of 9 factors; recency not yet collected.
Based in Surrey, 80 km away
48/100IFR ScoreRanked #14 because of its Google rating and service focus: 4.7★ from 12 Google reviews, listed on Google as “Telecommunications service provider”.
Based on 8 of 9 factors; recency not yet collected.
Based in Duncan, 47 km away
47/100IFR ScoreRanked #15 because of its Google rating and review volume: 4.4★ from 125 Google reviews.
Based on 8 of 9 factors; recency not yet collected.
#16 Hardwire Telecom
Based in Victoria
47/100IFR ScoreRanked #16 because of its Google rating and service focus: 5.0★ from 5 Google reviews, listed on Google as “Telecommunications equipment supplier”.
Based on 8 of 9 factors; recency not yet collected.
#17 NW Tel
Based in Anacortes, 75 km away
47/100IFR ScoreRanked #17 because of its Google rating and service focus: 5.0★ from 5 Google reviews, listed on Google as “Telecommunications service provider”.
Based on 8 of 9 factors; recency not yet collected.
Based in Victoria
46/100IFR ScoreRanked #18 because of its Google rating and service focus: 5.0★ from 9 Google reviews, listed on Google as “Business management consultant”.
Based on 8 of 9 factors; recency not yet collected.
#19 Activo
Based in Richmond, 79 km away
46/100IFR ScoreRanked #19 because of its Google rating and service focus: 3.8★ from 8 Google reviews, listed on Google as “Telecommunications contractor”.
Based on 8 of 9 factors; recency not yet collected.
Based in Richmond, 79 km away
46/100IFR ScoreRanked #20 because of its Google rating and service focus: 4.3★ from 6 Google reviews, listed on Google as “Telecommunications service provider”.
Based on 8 of 9 factors; recency not yet collected.
Based in Richmond, 79 km away
46/100IFR ScoreRanked #21 because of its Google rating and service focus: 4.2★ from 5 Google reviews, listed on Google as “Telecommunications contractor”.
Based on 8 of 9 factors; recency not yet collected.
Based in Oak Harbor, 64 km away
46/100IFR ScoreRanked #22 because of its Google rating and review volume: 3.6★ from 225 Google reviews.
Based on 8 of 9 factors; recency not yet collected.
#23 GAM Tech
Based in Victoria
45/100IFR ScoreRanked #23 because of its Google rating and service focus: 5.0★ from 10 Google reviews, listed on Google as “Computer support and services”.
Based on 8 of 9 factors; recency not yet collected.
#24 Eastlink
Based in Delta, 76 km away
44/100IFR ScoreRanked #24 because of service focus and its Google rating: listed on Google as “Telecommunications service provider”, 1.9★ from 74 Google reviews.
Based on 8 of 9 factors; recency not yet collected.
Based in Camano, 76 km away
44/100IFR ScoreRanked #25 because of its Google rating and review volume: 3.1★ from 409 Google reviews.
Based on 8 of 9 factors; recency not yet collected.
All 29 business phone system providers
#1 to #25 are shown in full above. Here are #26 to #29, in IFR Score order; each links to its profile.
| Rank | Business | IFR Score | Google rating | Distance |
|---|---|---|---|---|
| 26 | Plain English Technology Services | 44 | 4.9★ (39) | 77 km |
| 27 | Whidbey Telecom | 43 | 3.6★ (28) | 77 km |
| 28 | Allied Security Systems Ltd. | 42 | 5.0★ (8) | 68 km |
| 29 | Smart-Tek Communications Inc | 39 | 3.8★ (10) | 79 km |
Also serving Victoria
20 more business phone system providers within 80 km that we can't rank yet: too few reviews, or a service we couldn't confirm. Listed A to Z.
| Business | Google rating | Distance |
|---|---|---|
| Angeles Communications | 5.0★ (2) | 37 km |
| Blackfish Networks | 4.8★ (61) | In Victoria |
| cf Voice and Data Technology, Inc. and Russell Street Rentals | 5.0★ (2) | 74 km |
| Compu-Tek Computer Services | 5.0★ (15) | In Victoria |
| Day Wireless Systems | 5.0★ (2) | 74 km |
| Diamond Communication | 5.0★ (2) | In Victoria |
| Digital Sky Solutions | 5.0★ (35) | In Victoria |
| Encepta | 5.0★ (1) | In Victoria |
| Gt Group Telecom Services Corp | In Victoria | |
| ITC Geeks | In Victoria | |
| KDB Technical Services inc. | 4.9★ (11) | In Victoria |
| Northrock Technologies - Victoria | 5.0★ (1) | In Victoria |
| Pacific Link Business Communications | In Victoria | |
| Pathway Communications | In Victoria | |
| Primary Engineering and Construction | In Victoria | |
| Simply Computing - Apple Specialist | 4.2★ (429) | In Victoria |
| Talos Technologies | 5.0★ (1) | In Victoria |
| Text Groove | 5.0★ (2) | In Victoria |
| Think Communications Inc. | 3.4★ (5) | In Victoria |
| Torch Communications | 5.0★ (26) | In Victoria |
How we ranked Victoria business phone system providers
We scored 29 Victoria business phone system providers on nine factors, weighted as shown. An IT firm is ranked when its service is confirmed and it has 3 or more Google reviews or a claimed profile. An IT firm with no Google reviews scores zero on rating, review volume and recency. Other unknown factors are left out, not counted as zero. Scores last refreshed November 9, 2026.
Paid placement never changes a rank or score. Sponsored businesses are paid, labelled, limited to 3 and shown above the ranking, outside it.
| Factor | Weight | Computed from | In Victoria data |
|---|---|---|---|
| Reputation | 25% | Google star rating, adjusted for how many reviews back it | Measured |
| Review volume | 15% | Number of Google reviews, compared with the most-reviewed IT firm on the list | Measured |
| Recency | 10% | Share of reviews from the last 12 months | Not yet collected |
| Availability | 5% | Weekly open hours, Saturday, Sunday and 24/7 support | Measured |
| Service focus | 15% | How clearly the firm does this service (its Google category and name) | Measured |
| Proximity | 5% | Based in the city scores highest, less the farther away it is | Measured |
| Claimed profile | 10% | The firm has claimed its IT Firms Ranked profile (free or paid earn the same) | Measured |
| Partnered | 5% | The firm links to IT Firms Ranked from its own website with our badge, checked periodically | Measured |
| Client reviews | 10% | Verified client reviews collected by IT Firms Ranked: their rating and how many there are | Measured |
How to choose a business phone system provider
- Ask whether the system is cloud-hosted or installed on site, and who maintains it.
- Check internet capacity and backup: a cloud phone system stops when your connection does.
- Ask how 911 locations are registered for each phone and for remote staff.
- Compare per-user prices on the same features (call recording, queues, integrations).
- Ask for two or three references from clients of your size and industry, and call them.
- Get the scope, response times and price in writing before you sign, including how you leave and get your data back.
Questions to ask a business phone system provider
- Is the price per user, and which features are extra?
- Will you port our existing numbers, and how long does it take?
- What happens to calls if our internet connection goes down?
- How are 911 locations set up for office and remote staff?
- Who do we call for support, and during which hours?
- What is the contract length, and are phones bought or leased?
Terms explained
- MSP (managed service provider)
- A firm that runs a business’s IT for a recurring fee: monitoring, patching, help desk, backups and security tools.
- Co-managed IT
- An arrangement where an outside firm supports an in-house IT person or team, sharing tools and tasks.
- Break-fix
- IT support paid per incident or per hour, with no monthly agreement.
- SLA (service-level agreement)
- The contract terms for response and resolution times, uptime and support hours.
- Help desk
- The support line staff call or email for IT problems.
- RMM
- Remote monitoring and management software that lets an IT firm watch, patch and fix computers remotely.
- vCIO
- A virtual chief information officer: part-time IT strategy and budgeting from an outside firm.
- MSSP
- A managed security service provider: a firm that monitors and manages security tools around the clock.
- EDR / MDR
- Endpoint detection and response software, and the managed service of people watching its alerts (managed detection and response).
- MFA
- Multi-factor authentication: a second proof of identity, such as an app prompt, on top of a password.
- Penetration test
- An authorised, simulated attack on your systems to find weaknesses before criminals do.
- SOC 2
- An independent auditor’s report (AICPA standard) on a service provider’s security controls.
Business phone system providers in Victoria: frequently asked questions
Who is the best business phone system provider in Victoria?
By IFR Score, the highest-ranked business phone system provider in Victoria, BC is Andre's Electronic Experts with an IFR Score of 61/100. It has 4.8★ from 961 Google reviews. It is open 7 days a week. Pyramid Wireless (#2) and Koodo Shop (#3) follow. We ranked 29 business phone system providers on nine factors, last updated November 9, 2026.
How many business phone system providers are there in Victoria?
ITFirmsRanked ranks 29 business phone system providers serving Victoria, BC. 8 of them are based in Victoria; the rest serve it from nearby towns. Another 20 within 80 km are listed but not ranked yet. Counts are as of November 2026.
Which business phone system providers in Victoria work on weekends?
11 of 29 ranked business phone system providers post Saturday hours and 3 post Sunday hours. The highest-ranked open Saturdays are Andre's Electronic Experts (#1), Pyramid Wireless (#2) and Koodo Shop (#3). Posted hours are office hours; many firms also run an after-hours support line for contract clients.
What Google rating do Victoria business phone system providers have?
The median Google rating among 29 rated business phone system providers in Victoria is 4.7★, with a median of 16 reviews. Andre's Electronic Experts has the most, 961 reviews, and ranks #1. We adjust ratings for review count, so a few five-star reviews cannot top the list.
How does ITFirmsRanked rank business phone system providers?
Each business phone system provider gets a 0–100 IFR Score from nine published factors, led by reputation (25%), review volume (15%), service focus (15%) and recency (10%). An IT firm with no Google reviews scores zero on rating, review volume and recency; other factors we cannot measure are left out. Only IT firms with a confirmed service and 3 or more reviews, or a claimed profile, are ranked.
Do business phone system providers outside Victoria count in this ranking?
Yes, if they are within 80 km of the Victoria city centre, our service radius for business phone system providers. Each listing shows where the IT firm is based and how far away it is. Proximity is 5% of the IFR Score, so a nearby IT firm gets a small edge.
Can business phone system providers pay to rank higher on ITFirmsRanked?
No. The IFR Score never reads payment status, and this ranking has 0 paid placements. Up to 3 Featured IT firms may appear above the list, labelled Sponsored and showing their honest rank.
What does a business phone system provider do?
Business phone system providers set up and support office phone systems, mostly cloud VoIP today: numbers, desk phones, call routing, voicemail and contact-centre features.
How are business phone system providers in Victoria ranked?
By IFR Score: Google rating and review volume, recent reviews, opening hours, how clearly the firm does business phone systems and VoIP, distance, a claimed profile, our badge and verified client reviews. Sponsored placements never change the order.
Can we keep our phone numbers if we switch providers?
In most cases yes: numbers can be ported to a new provider in the US and Canada. Keep your current service active until the port is complete, and ask the new provider to manage the port request.
What about 911 calls on a VoIP system?
Each phone needs a registered location so 911 calls go to the right place. In the US, multi-line systems must support direct 911 dialling and send dispatchable location information under federal rules (Kari’s Law and RAY BAUM’S Act). Ask the provider how they set this up.
Update log for Victoria
- November 2026: IFR Scores recalculated for 29 business phone system providers serving Victoria.
More business phone system providers and Victoria pages
Business phone system providers near Victoria
- Business phone system providers in Oak Bay, BC31 ranked
- Business phone system providers in Colwood, BC16 ranked
- Business phone system providers in Langford, BC16 ranked
- Business phone system providers in North Saanich, BC119 ranked
- Business phone system providers in Salt Spring Island, BC128 ranked
- Business phone system providers in Duncan, BC101 ranked
- Business phone system providers in North Cowichan, BC107 ranked
- Business phone system providers in Tsawwassen, BC138 ranked
- Business phone system providers in Ladner, BC139 ranked
- Business phone system providers in White Rock, BC135 ranked
Other services in Victoria
- Managed IT service providers in Victoria94 ranked
- Cybersecurity companies in Victoria206 ranked
- IT consultants in Victoria61 ranked
- Network cabling and installation companies in Victoria13 ranked
- Data recovery services in Victoria10 ranked
- Computer repair shops in Victoria48 ranked
- All IT providers in Victoria