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Best Business Phone System Providers in Novato, CA (2026)

102 business phone system providers ranked by IFR ScoreUpdated 0 paid placements in this rankingHow we rank →

The short answer

  1. 1

    Best overall in Novato: Total Wireless, IFR Score 62/100; 5.0★ from 99 Google reviews; open 7 days a week.

  2. 45

    Most-reviewed: Astound | San Mateo, 609 Google reviews at 4.5★, the most of 102 ranked; ranked #45.

Rankings can't be bought. IT providers can't pay to change their rank or score. How we rank

102 Novato business phone system providers are ranked here by IFR Score, from nine published factors. 62 open Saturdays and 53 open Sundays, based on posted hours. The median Google rating is 4.8★ across 102 rated IT firms.

Top 10 business phone system providers in Novato at a glance

Ranked by IFR Score from public data. Sponsored placements are labelled and never change the order.

Top 10 business phone system providers in Novato at a glance
RankBusinessIFR ScoreGoogle ratingBased inHoursBest for
1Total Wireless625.0★ (99)Sonoma, 15 mi awaySat · Sun · EveningsOverall
2Total Wireless594.9★ (78)San Francisco, 26 mi awaySat · Sun · Evenings—
3ringfusion595.0★ (34)San Francisco, 24 mi awaySat · Sun · Evenings—
4Total Wireless584.7★ (79)Fairfield, 29 mi awaySat · Sun · Evenings—
5Total Wireless584.9★ (66)Fairfield, 31 mi awaySat · Sun · Evenings—
6Boost Mobile574.2★ (61)Santa Rosa, 24 mi awaySat · Sun · Evenings—
7Total Wireless565.0★ (40)Pittsburg, 38 mi awaySat · Sun · Evenings—
8Total Wireless564.8★ (24)Santa Rosa, 24 mi awaySat · Sun · Evenings—
9PLATINUM WIRELESS & REPAIR554.8★ (516)San Francisco, 28 mi awaySat · Sun · Evenings—
10Access Cabling545.0★ (14)San Mateo, 41 mi awaySat · Sun · Evenings—

The 102 best business phone system providers in Novato, ranked

Ordered by IFR Score, a 0–100 score from nine published factors. Paid placement never changes the order.

Ranked by IFR Score from public data. Sponsored placements are labelled and never change the order.

  1. Ranked #1 in Novato

    Based in Sonoma, 15 mi away

    62/100IFR Score

    Ranked #1 because of its Google rating and service focus: 5.0★ from 99 Google reviews, listed on Google as “Telecommunications service provider”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 99 Google reviews
    Hours
    Mon–Sat 10 AM–7 PM · Sun 12 PM–5 PM
    Address
    18460 CA-12, Sonoma, CA 95476
  2. Based in San Francisco, 26 mi away

    59/100IFR Score

    Ranked #2 because of its Google rating and service focus: 4.9★ from 78 Google reviews, listed on Google as “Telecommunications service provider”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.9★ from 78 Google reviews
    Hours
    Mon–Sat 10 AM–7 PM · Sun 11 AM–6 PM
    Address
    2748 Mission St, San Francisco, CA 94110
  3. Based in San Francisco, 24 mi away

    59/100IFR Score

    Ranked #3 because of its Google rating and service focus: 5.0★ from 34 Google reviews, listed on Google as “Telecommunications service provider”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 34 Google reviews
    Hours
    Mon–Sun 12 AM–12 AM
    Address
    50 California St #1500, San Francisco, CA 94111
  4. Based in Fairfield, 29 mi away

    58/100IFR Score

    Ranked #4 because of its Google rating and service focus: 4.7★ from 79 Google reviews, listed on Google as “Telecommunications service provider”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.7★ from 79 Google reviews
    Hours
    Mon–Sat 10 AM–7 PM · Sun 10 AM–5 PM
    Address
    1955 W Texas St Unit 3, Fairfield, CA 94533
  5. Based in Fairfield, 31 mi away

    58/100IFR Score

    Ranked #5 because of its Google rating and service focus: 4.9★ from 66 Google reviews, listed on Google as “Telecommunications service provider”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.9★ from 66 Google reviews
    Hours
    Mon–Sat 10 AM–7 PM · Sun 11 AM–6 PM
    Address
    2151 N Texas St, Fairfield, CA 94533
  6. Based in Santa Rosa, 24 mi away

    57/100IFR Score

    Ranked #6 because of its Google rating and service focus: 4.2★ from 61 Google reviews, listed on Google as “Telecommunications service provider”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.2★ from 61 Google reviews
    Hours
    Mon–Sat 10 AM–7 PM · Sun 11 AM–5 PM
    Address
    443 Dutton Ave Ste 8, Santa Rosa, CA 95407
  7. Based in Pittsburg, 38 mi away

    56/100IFR Score

    Ranked #7 because of its Google rating and service focus: 5.0★ from 40 Google reviews, listed on Google as “Telecommunications service provider”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 40 Google reviews
    Hours
    Mon–Tue 10 AM–7 PM · Wed 10 AM–12:30 PM · Thu–Sat 10 AM–7 PM · Sun 12 PM–5 PM
    Address
    2931 Harbor St Ste M, Pittsburg, CA 94565
  8. Based in Santa Rosa, 24 mi away

    56/100IFR Score

    Ranked #8 because of its Google rating and service focus: 4.8★ from 24 Google reviews, listed on Google as “Telecommunications service provider”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.8★ from 24 Google reviews
    Hours
    Mon–Sat 10 AM–7 PM · Sun 11 AM–5 PM
    Address
    711 Stony Point Rd #10, Santa Rosa, CA 95407
  9. Based in San Francisco, 28 mi away

    55/100IFR Score

    Ranked #9 because of its Google rating and review volume: 4.8★ from 516 Google reviews.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.8★ from 516 Google reviews
    Hours
    Mon–Thu 9 AM–7 PM · Fri 9 AM–1 PM · Sat–Sun 10 AM–6 PM
    Address
    5901 Mission St, San Francisco, CA 94112
  10. Based in San Mateo, 41 mi away

    54/100IFR Score

    Ranked #10 because of its Google rating and service focus: 5.0★ from 14 Google reviews, listed on Google as “Telecommunications contractor”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 14 Google reviews
    Hours
    Mon–Sun 12 AM–12 AM
    Address
    1840 Gateway Dr, San Mateo, CA 94404
  11. Based in San Francisco, 24 mi away

    54/100IFR Score

    Ranked #12 because of its Google rating and service focus: 5.0★ from 6 Google reviews, listed on Google as “Telecommunications contractor”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 6 Google reviews
    Hours
    Mon–Sun 12 AM–12 AM
    Address
    100 Pine St #1250, San Francisco, CA 94111
  12. Based in Santa Rosa, 23 mi away

    54/100IFR Score

    Ranked #13 because of its Google rating and service focus: 4.4★ from 13 Google reviews, listed on Google as “Telecommunications service provider”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.4★ from 13 Google reviews
    Hours
    Mon–Sat 10 AM–7 PM · Sun 11 AM–6 PM
    Address
    2688 Santa Rosa Ave C, Santa Rosa, CA 95407
  13. Based in San Francisco, 24 mi away

    54/100IFR Score

    Ranked #14 because of its Google rating and service focus: 3.9★ from 18 Google reviews, listed on Google as “Telecommunications service provider”.

    Based on 8 of 9 factors; recency not yet collected.

    • 3.9★ from 18 Google reviews
    Hours
    Mon–Sun 7 AM–7 PM
    Address
    50 California St #1500, San Francisco, CA 94111
  14. Based in Berkeley, 39 mi away

    54/100IFR Score

    Ranked #15 because of its Google rating and service focus: 4.8★ from 21 Google reviews, listed on Google as “Telecommunications contractor”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.8★ from 21 Google reviews
    Hours
    Mon–Sun 8 AM–5 PM
  15. Based in South San Francisco, 32 mi away

    53/100IFR Score

    Ranked #16 because of its Google rating and service focus: 4.0★ from 118 Google reviews, listed on Google as “Telecommunications service provider”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.0★ from 118 Google reviews
    Hours
    Mon–Fri 8 AM–5 PM · Sat–Sun closed
    Address
    601 Gateway Blvd #280, South San Francisco, CA 94080
  16. Based in San Francisco, 26 mi away

    53/100IFR Score

    Ranked #17 because of its Google rating and service focus: 4.5★ from 8 Google reviews, listed on Google as “Telecommunications service provider”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.5★ from 8 Google reviews
    Hours
    Mon–Sat 10 AM–7 PM · Sun 11 AM–7 PM
    Address
    2456 Mission St, San Francisco, CA 94110
  17. Based in San Francisco, 24 mi away

    53/100IFR Score

    Ranked #18 because of its Google rating and service focus: 2.9★ from 48 Google reviews, listed on Google as “Telecommunications service provider”.

    Based on 8 of 9 factors; recency not yet collected.

    • 2.9★ from 48 Google reviews
    Hours
    Mon–Sun 8 AM–8 PM
    Address
    1 Sansome St Ste 1400 10104, San Francisco, CA 94104
  18. Based in San Rafael, 11 mi away

    53/100IFR Score

    Ranked #19 because of its Google rating and service focus: 5.0★ from 3 Google reviews, listed on Google as “Telecommunications service provider”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 3 Google reviews
    Hours
    Mon–Sat 10 AM–7 PM · Sun 10:30 AM–5:30 PM
    Address
    330 Bellam Blvd, San Rafael, CA 94901
  19. Based in Larkspur, 18 mi away

    53/100IFR Score

    Ranked #21 because of its Google rating and service focus: 5.0★ from 4 Google reviews, listed on Google as “Telecommunications service provider”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 4 Google reviews
    Hours
    Mon–Sun 8:30 AM–6 PM
  20. #22 X2nSat

    Based in Petaluma, 13 mi away

    53/100IFR Score

    Ranked #22 because of its Google rating and service focus: 4.5★ from 6 Google reviews, listed on Google as “Telecommunications service provider”.

    Based on 7 of 9 factors; recency and availability not yet collected.

    • 4.5★ from 6 Google reviews
    Address
    1310 Redwood Way C, Petaluma, CA 94954
  21. 52/100IFR Score

    Ranked #23 because of its Google rating and service focus: 3.5★ from 4 Google reviews, listed on Google as “Telecommunications service provider”.

    Based on 8 of 9 factors; recency not yet collected.

    • 3.5★ from 4 Google reviews
    Hours
    Mon–Sun 12 AM–12 AM
    Address
    200 Paul Ave, San Francisco, CA 94124
  22. #24 PAXIO

    Based in Emeryville, 24 mi away

    52/100IFR Score

    Ranked #24 because of its Google rating and review volume: 4.8★ from 418 Google reviews.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.8★ from 418 Google reviews
    Hours
    Mon–Fri 9 AM–5 PM · Sat–Sun closed
    Address
    6100 Horton St, Emeryville, CA 94608
  23. Based in Fairfield, 31 mi away

    52/100IFR Score

    Ranked #25 because of its Google rating and service focus: 5.0★ from 6 Google reviews, listed on Google as “Telecommunications service provider”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 6 Google reviews
    Hours
    Mon–Fri 11 AM–8 PM · Sat 10 AM–8 PM · Sun 11 AM–8 PM
    Address
    1950 N Texas St Unit A, Fairfield, CA 94533

Business phone system providers ranked #26 to #50

#1 to #25 are shown in full above. Here are #26 to #50, in IFR Score order; each links to its profile. We publish the top 50 of 102 ranked business phone system providers here; the rest are on their profiles.

business phone system providers in Novato, ranks 26 to 50
RankBusinessIFR ScoreGoogle ratingDistance
26Total Wireless524.8★ (121)25 mi
27Total Wireless524.9★ (74)17 mi
28Claw Communications Inc.525.0★ (5)18 mi
29Phone Repair Pros524.9★ (171)39 mi
30Total Wireless524.0★ (10)37 mi
31Total Wireless524.2★ (5)28 mi
32Computer and phone repair514.8★ (261)49 mi
33I-Step Communications514.7★ (3)24 mi
34LANgineers514.3★ (34)37 mi
35Yupana, Inc.514.7★ (12)24 mi
36Bay Area Tech Hero515.0★ (145)17 mi
37Total Wireless513.5★ (4)28 mi
38Tekulus515.0★ (4)21 mi
39XO Communications513.5★ (30)25 mi
40Signal Solutions Corporation515.0★ (8)24 mi
41Atlas Voice & Data515.0★ (9)26 mi
42KCCTech515.0★ (12)32 mi
43Clear Telecommunications515.0★ (35)26 mi
44New Leaf Media, Inc513.6★ (9)26 mi
45Astound | San Mateo504.5★ (609)42 mi
46Line2503.3★ (30)24 mi
47Hubsyde505.0★ (4)40 mi
48Telenet Solutions - Voip & Phone Services in San Francisco, CA505.0★ (8)27 mi
49Total Wireless505.0★ (3)37 mi
50Alpine Power Systems505.0★ (6)24 mi

Also serving Novato

20 more business phone system providers within 50 mi that we can't rank yet: too few reviews, or a service we couldn't confirm. Listed A to Z.

Unranked business phone system providers serving Novato
BusinessGoogle ratingDistance
415 IT5.0★ (2)10 mi
ALAS TELECOM5.0★ (2)18 mi
Call Tools5.0★ (2)24 mi
Coda Technologies5.0★ (2)13 mi
Crystal Communications5.0★ (2)34 mi
DAIS Technology PartnersIn Novato
Intelletrace5.0★ (2)In Novato
Pacific Bell Telephone Company4.0★ (2)24 mi
Professional Computer Concepts5.0★ (18)In Novato
R & R Consultants5.0★ (10)In Novato
Smart Fiber Networks3.0★ (2)17 mi
Tel-Con Communications3.0★ (2)27 mi
TPx Communications5.0★ (2)19 mi
UnitedLayer5.0★ (2)28 mi
Vinculums Services4.5★ (2)32 mi
vUnity Business Internet3.0★ (2)25 mi
Wands & Hammers5.0★ (2)24 mi
Windsor Telcom4.5★ (2)32 mi
Wolfe Communication5.0★ (2)25 mi
XICOMM5.0★ (2)24 mi

How we ranked Novato business phone system providers

We scored 102 Novato business phone system providers on nine factors, weighted as shown. An IT firm is ranked when its service is confirmed and it has 3 or more Google reviews or a claimed profile. An IT firm with no Google reviews scores zero on rating, review volume and recency. Other unknown factors are left out, not counted as zero. Scores last refreshed November 9, 2026.

Paid placement never changes a rank or score. Sponsored businesses are paid, labelled, limited to 3 and shown above the ranking, outside it.

Read the full method: formula, sources and exclusions

IFR Score factors and weights
FactorWeightComputed fromIn Novato data
Reputation25%Google star rating, adjusted for how many reviews back itMeasured
Review volume15%Number of Google reviews, compared with the most-reviewed IT firm on the listMeasured
Recency10%Share of reviews from the last 12 monthsNot yet collected
Availability5%Weekly open hours, Saturday, Sunday and 24/7 supportMeasured
Service focus15%How clearly the firm does this service (its Google category and name)Measured
Proximity5%Based in the city scores highest, less the farther away it isMeasured
Claimed profile10%The firm has claimed its IT Firms Ranked profile (free or paid earn the same)Measured
Partnered5%The firm links to IT Firms Ranked from its own website with our badge, checked periodicallyMeasured
Client reviews10%Verified client reviews collected by IT Firms Ranked: their rating and how many there areMeasured

How to choose a business phone system provider

  1. Ask whether the system is cloud-hosted or installed on site, and who maintains it.
  2. Check internet capacity and backup: a cloud phone system stops when your connection does.
  3. Ask how 911 locations are registered for each phone and for remote staff.
  4. Compare per-user prices on the same features (call recording, queues, integrations).
  5. Ask for two or three references from clients of your size and industry, and call them.
  6. Get the scope, response times and price in writing before you sign, including how you leave and get your data back.

Questions to ask a business phone system provider

  • Is the price per user, and which features are extra?
  • Will you port our existing numbers, and how long does it take?
  • What happens to calls if our internet connection goes down?
  • How are 911 locations set up for office and remote staff?
  • Who do we call for support, and during which hours?
  • What is the contract length, and are phones bought or leased?

Terms explained

MSP (managed service provider)
A firm that runs a business’s IT for a recurring fee: monitoring, patching, help desk, backups and security tools.
Co-managed IT
An arrangement where an outside firm supports an in-house IT person or team, sharing tools and tasks.
Break-fix
IT support paid per incident or per hour, with no monthly agreement.
SLA (service-level agreement)
The contract terms for response and resolution times, uptime and support hours.
Help desk
The support line staff call or email for IT problems.
RMM
Remote monitoring and management software that lets an IT firm watch, patch and fix computers remotely.
vCIO
A virtual chief information officer: part-time IT strategy and budgeting from an outside firm.
MSSP
A managed security service provider: a firm that monitors and manages security tools around the clock.
EDR / MDR
Endpoint detection and response software, and the managed service of people watching its alerts (managed detection and response).
MFA
Multi-factor authentication: a second proof of identity, such as an app prompt, on top of a password.
Penetration test
An authorised, simulated attack on your systems to find weaknesses before criminals do.
SOC 2
An independent auditor’s report (AICPA standard) on a service provider’s security controls.

Business phone system providers in Novato: frequently asked questions

Who is the best business phone system provider in Novato?

By IFR Score, the highest-ranked business phone system provider in Novato, CA is Total Wireless with an IFR Score of 62/100. It has 5.0★ from 99 Google reviews. It is open 7 days a week. Total Wireless (#2) and ringfusion (#3) follow. We ranked 102 business phone system providers on nine factors, last updated November 9, 2026.

How many business phone system providers are there in Novato?

ITFirmsRanked ranks 102 business phone system providers serving Novato, CA. Another 20 within 50 mi are listed but not ranked yet. Counts are as of November 2026.

Which business phone system providers in Novato work on weekends?

62 of 102 ranked business phone system providers post Saturday hours and 53 post Sunday hours. The highest-ranked open Saturdays are Total Wireless (#1), Total Wireless (#2) and ringfusion (#3). Posted hours are office hours; many firms also run an after-hours support line for contract clients.

What Google rating do Novato business phone system providers have?

The median Google rating among 102 rated business phone system providers in Novato is 4.8★, with a median of 12 reviews. Astound | San Mateo has the most, 609 reviews, and ranks #45. We adjust ratings for review count, so a few five-star reviews cannot top the list.

How does ITFirmsRanked rank business phone system providers?

Each business phone system provider gets a 0–100 IFR Score from nine published factors, led by reputation (25%), review volume (15%), service focus (15%) and recency (10%). An IT firm with no Google reviews scores zero on rating, review volume and recency; other factors we cannot measure are left out. Only IT firms with a confirmed service and 3 or more reviews, or a claimed profile, are ranked.

Do business phone system providers outside Novato count in this ranking?

Yes, if they are within 50 mi of the Novato city center, our service radius for business phone system providers. Each listing shows where the IT firm is based and how far away it is. Proximity is 5% of the IFR Score, so a nearby IT firm gets a small edge.

Can business phone system providers pay to rank higher on ITFirmsRanked?

No. The IFR Score never reads payment status, and this ranking has 0 paid placements. Up to 3 Featured IT firms may appear above the list, labelled Sponsored and showing their honest rank.

What does a business phone system provider do?

Business phone system providers set up and support office phone systems, mostly cloud VoIP today: numbers, desk phones, call routing, voicemail and contact-centre features.

How are business phone system providers in Novato ranked?

By IFR Score: Google rating and review volume, recent reviews, opening hours, how clearly the firm does business phone systems and VoIP, distance, a claimed profile, our badge and verified client reviews. Sponsored placements never change the order.

Can we keep our phone numbers if we switch providers?

In most cases yes: numbers can be ported to a new provider in the US and Canada. Keep your current service active until the port is complete, and ask the new provider to manage the port request.

What about 911 calls on a VoIP system?

Each phone needs a registered location so 911 calls go to the right place. In the US, multi-line systems must support direct 911 dialling and send dispatchable location information under federal rules (Kari’s Law and RAY BAUM’S Act). Ask the provider how they set this up.

Update log for Novato

  1. November 2026: IFR Scores recalculated for 102 business phone system providers serving Novato.