67/100IFR Score
Ranked #1 because of its Google rating and service focus: 4.8★ from 580 Google reviews, listed on Google as “Telecommunications service provider”.
Based on 8 of 9 factors; recency not yet collected.
Best Business Phone System Providers in Edmonton, AB (2026)
40 business phone system providers ranked by IFR ScoreUpdated 0 paid placements in this rankingHow we rank →
The short answer
- 1
Best overall in Edmonton: Bell, IFR Score 67/100; 4.8★ from 580 Google reviews; open 7 days a week.
- 6
Most-reviewed: Cellular Toy Shoppe, 843 Google reviews at 4.9★, the most of 40 ranked; ranked #6.
Rankings can't be bought. IT providers can't pay to change their rank or score. How we rank
40 Edmonton business phone system providers are ranked here by IFR Score, from nine published factors. 18 open Saturdays and 13 open Sundays, based on posted hours. The median Google rating is 4.8★ across 40 rated IT firms.
Top 10 business phone system providers in Edmonton at a glance
Ranked by IFR Score from public data. Sponsored placements are labelled and never change the order.
| Rank | Business | IFR Score | Google rating | Based in | Hours | Best for |
|---|---|---|---|---|---|---|
| 1 | Bell | 67 | 4.8★ (580) | Spruce Grove, 31 km away | Sat · Sun | Overall |
| 2 | Magnecom Ltd. | 65 | 5.0★ (66) | Edmonton | Sat · Sun · Evenings | — |
| 3 | Bell | 65 | 4.7★ (246) | St. Albert, 14 km away | Sat · Sun · Evenings | — |
| 4 | Bell | 65 | 4.5★ (268) | Sherwood Park, 12 km away | Sat · Sun · Evenings | — |
| 5 | Bell | 63 | 4.5★ (171) | Sherwood Park, 13 km away | Sat · Sun · Evenings | — |
| 6 | Cellular Toy Shoppe | 62 | 4.9★ (843) | Edmonton | Sat · Sun | Most reviews |
| 7 | Bell | 61 | 4.5★ (132) | Leduc, 32 km away | Sat · Sun · Evenings | — |
| 8 | North Star Networks | 61 | 5.0★ (32) | Sherwood Park, 14 km away | Sat · Sun | — |
| 9 | Connexon Network and Security Inc. | 60 | 5.0★ (20) | Edmonton | Sat · Sun · Evenings | — |
| 10 | CKTelecom | 59 | 5.0★ (8) | Edmonton | Sat · Sun · Evenings | — |
The 40 best business phone system providers in Edmonton, ranked
Ordered by IFR Score, a 0–100 score from nine published factors. Paid placement never changes the order.
Ranked by IFR Score from public data. Sponsored placements are labelled and never change the order.
Based in Edmonton
65/100IFR ScoreRanked #2 because of its Google rating and service focus: 5.0★ from 66 Google reviews, listed on Google as “Telecommunications contractor”.
Based on 8 of 9 factors; recency not yet collected.
#3 Bell
Based in St. Albert, 14 km away
65/100IFR ScoreRanked #3 because of its Google rating and service focus: 4.7★ from 246 Google reviews, listed on Google as “Telecommunications service provider”.
Based on 8 of 9 factors; recency not yet collected.
#4 Bell
Based in Sherwood Park, 12 km away
65/100IFR ScoreRanked #4 because of its Google rating and service focus: 4.5★ from 268 Google reviews, listed on Google as “Telecommunications service provider”.
Based on 8 of 9 factors; recency not yet collected.
#5 Bell
Based in Sherwood Park, 13 km away
63/100IFR ScoreRanked #5 because of its Google rating and service focus: 4.5★ from 171 Google reviews, listed on Google as “Telecommunications service provider”.
Based on 8 of 9 factors; recency not yet collected.
Based in Edmonton
62/100IFR ScoreRanked #6 because of its Google rating and review volume: 4.9★ from 843 Google reviews, the most in Edmonton.
Based on 8 of 9 factors; recency not yet collected.
#7 Bell
Based in Leduc, 32 km away
61/100IFR ScoreRanked #7 because of its Google rating and service focus: 4.5★ from 132 Google reviews, listed on Google as “Telecommunications service provider”.
Based on 8 of 9 factors; recency not yet collected.
Based in Sherwood Park, 14 km away
61/100IFR ScoreRanked #8 because of its Google rating and service focus: 5.0★ from 32 Google reviews, listed on Google as “Telecommunications contractor”.
Based on 8 of 9 factors; recency not yet collected.
Based in Edmonton
60/100IFR ScoreRanked #9 because of its Google rating and service focus: 5.0★ from 20 Google reviews, listed on Google as “Telecommunications contractor”.
Based on 8 of 9 factors; recency not yet collected.
#10 CKTelecom
Based in Edmonton
59/100IFR ScoreRanked #10 because of its Google rating and service focus: 5.0★ from 8 Google reviews, listed on Google as “Telecommunications contractor”.
Based on 8 of 9 factors; recency not yet collected.
Based in Edmonton
59/100IFR ScoreRanked #11 because of its Google rating and service focus: 4.8★ from 40 Google reviews, listed on Google as “Telecommunications service provider”.
Based on 8 of 9 factors; recency not yet collected.
Based in Edmonton
58/100IFR ScoreRanked #12 because of its Google rating and service focus: 5.0★ from 4 Google reviews, listed on Google as “Telecommunications service provider”.
Based on 8 of 9 factors; recency not yet collected.
Based in Edmonton
57/100IFR ScoreRanked #13 because of its Google rating and service focus: 3.4★ from 119 Google reviews, listed on Google as “Telecommunications service provider”.
Based on 8 of 9 factors; recency not yet collected.
Based in Edmonton
57/100IFR ScoreRanked #14 because of its Google rating and service focus: 4.6★ from 26 Google reviews, listed on Google as “Telecommunications contractor”.
Based on 8 of 9 factors; recency not yet collected.
Based in Edmonton
57/100IFR ScoreRanked #15 because of its Google rating and service focus: 4.6★ from 28 Google reviews, listed on Google as “Telecommunications service provider”.
Based on 8 of 9 factors; recency not yet collected.
Based in Edmonton
57/100IFR ScoreRanked #16 because of its Google rating and service focus: 4.4★ from 13 Google reviews, listed on Google as “Telecommunications contractor”.
Based on 8 of 9 factors; recency not yet collected.
#17 Famous mobile
Based in Edmonton
56/100IFR ScoreRanked #17 because of its Google rating and review volume: 4.7★ from 128 Google reviews.
Based on 8 of 9 factors; recency not yet collected.
#18 AFL
Based in Sherwood Park, 10 km away
56/100IFR ScoreRanked #18 because of its Google rating and service focus: 3.5★ from 15 Google reviews, listed on Google as “Telecommunications contractor”.
Based on 7 of 9 factors; recency and availability not yet collected.
#19 Virgin Plus
Based in Sherwood Park, 13 km away
56/100IFR ScoreRanked #19 because of its Google rating and service focus: 3.7★ from 6 Google reviews, listed on Google as “Telecommunications service provider”.
Based on 8 of 9 factors; recency not yet collected.
Based in Spruce Grove, 19 km away
55/100IFR ScoreRanked #20 because of its Google rating and service focus: 5.0★ from 13 Google reviews, listed on Google as “Telecommunications service provider”.
Based on 8 of 9 factors; recency not yet collected.
Based in Spruce Grove, 20 km away
55/100IFR ScoreRanked #21 because of its Google rating and service focus: 4.7★ from 15 Google reviews, listed on Google as “Telecommunications service provider”.
Based on 8 of 9 factors; recency not yet collected.
#22 GAM Tech
Based in Edmonton
54/100IFR ScoreRanked #22 because of its Google rating and service focus: 5.0★ from 7 Google reviews, listed on Google as “Telecommunications service provider”.
Based on 8 of 9 factors; recency not yet collected.
Based in Spruce Grove, 33 km away
54/100IFR ScoreRanked #23 because of its Google rating and service focus: 3.9★ from 57 Google reviews, listed on Google as “Telecommunications service provider”.
Based on 8 of 9 factors; recency not yet collected.
Based in Edmonton
54/100IFR ScoreRanked #24 because of its Google rating and service focus: 5.0★ from 6 Google reviews, listed on Google as “Telecommunications service provider”.
Based on 8 of 9 factors; recency not yet collected.
#25 Planet Telecom
Based in Edmonton
54/100IFR ScoreRanked #25 because of its Google rating and service focus: 5.0★ from 6 Google reviews, listed on Google as “Telecommunications service provider”.
Based on 8 of 9 factors; recency not yet collected.
All 40 business phone system providers
#1 to #25 are shown in full above. Here are #26 to #40, in IFR Score order; each links to its profile.
| Rank | Business | IFR Score | Google rating | Distance |
|---|---|---|---|---|
| 26 | Fortel Communications | 53 | 4.8★ (5) | In Edmonton |
| 27 | CommCore | 53 | 5.0★ (4) | In Edmonton |
| 28 | TLC Solutions | 53 | 5.0★ (3) | In Edmonton |
| 29 | Near Nerd – Bell Authorized Retailer | 52 | 4.6★ (10) | 65 km |
| 30 | Near Nerd - Bell Authorized Retailer | 51 | 4.9★ (170) | 72 km |
| 31 | Crown Automation Ltd. | 50 | 5.0★ (16) | In Edmonton |
| 32 | Ralcomm Ltd. | 49 | 4.6★ (87) | 31 km |
| 33 | ALBATEC Corp. | 47 | 4.6★ (14) | In Edmonton |
| 34 | GA Systems Inc. | 47 | 4.8★ (12) | In Edmonton |
| 35 | JATEC | 47 | 3.6★ (30) | In Edmonton |
| 36 | Eastlink | 46 | 2.2★ (79) | 73 km |
| 37 | Full Bars Communications Inc | 46 | 4.9★ (7) | In Edmonton |
| 38 | Activo | 45 | 4.0★ (6) | In Edmonton |
| 39 | ASI Tech Ltd. | 44 | 4.2★ (6) | 13 km |
| 40 | MCN Security & Communications | 41 | 5.0★ (4) | 57 km |
Also serving Edmonton
20 more business phone system providers within 80 km that we can't rank yet: too few reviews, or a service we couldn't confirm. Listed A to Z.
| Business | Google rating | Distance |
|---|---|---|
| CDW Canada | 3.5★ (6) | In Edmonton |
| Connectra Technologies | 4.4★ (51) | In Edmonton |
| DMS iTech - Managed IT Services Provider | 4.9★ (18) | In Edmonton |
| Framewerx | Managed IT Services and Cloud Hosting | 5.0★ (20) | In Edmonton |
| Generation Technology Solutions | 4.6★ (26) | In Edmonton |
| Info IT Services | 4.6★ (11) | In Edmonton |
| Innerworks Managed IT Services | 5.0★ (27) | In Edmonton |
| Keeran Networks Business IT | 4.7★ (44) | In Edmonton |
| Loopback Inc | 5.0★ (2) | In Edmonton |
| MCL Managed IT | 5.0★ (5) | In Edmonton |
| Netsmart Inc. | 5.0★ (18) | In Edmonton |
| ProPc Inc. | 4.7★ (13) | In Edmonton |
| SEMA Communications | 5.0★ (2) | In Edmonton |
| SIPLink Solutions Inc. | 3.0★ (2) | In Edmonton |
| Solid Technology Solutions, Inc. | 4.9★ (36) | In Edmonton |
| SYSTEM READY | 5.0★ (5) | In Edmonton |
| TecWerks Inc. | 5.0★ (3) | In Edmonton |
| Tier 3 IT Solutions - Edmonton Managed IT Service Company | 5.0★ (159) | In Edmonton |
| Western Rockies IT, Inc. - Managed IT Services Company | 4.9★ (8) | In Edmonton |
| Xpert Office Solutions | 3.7★ (3) | In Edmonton |
How we ranked Edmonton business phone system providers
We scored 40 Edmonton business phone system providers on nine factors, weighted as shown. An IT firm is ranked when its service is confirmed and it has 3 or more Google reviews or a claimed profile. An IT firm with no Google reviews scores zero on rating, review volume and recency. Other unknown factors are left out, not counted as zero. Scores last refreshed November 9, 2026.
Paid placement never changes a rank or score. Sponsored businesses are paid, labelled, limited to 3 and shown above the ranking, outside it.
| Factor | Weight | Computed from | In Edmonton data |
|---|---|---|---|
| Reputation | 25% | Google star rating, adjusted for how many reviews back it | Measured |
| Review volume | 15% | Number of Google reviews, compared with the most-reviewed IT firm on the list | Measured |
| Recency | 10% | Share of reviews from the last 12 months | Not yet collected |
| Availability | 5% | Weekly open hours, Saturday, Sunday and 24/7 support | Measured |
| Service focus | 15% | How clearly the firm does this service (its Google category and name) | Measured |
| Proximity | 5% | Based in the city scores highest, less the farther away it is | Measured |
| Claimed profile | 10% | The firm has claimed its IT Firms Ranked profile (free or paid earn the same) | Measured |
| Partnered | 5% | The firm links to IT Firms Ranked from its own website with our badge, checked periodically | Measured |
| Client reviews | 10% | Verified client reviews collected by IT Firms Ranked: their rating and how many there are | Measured |
How to choose a business phone system provider
- Ask whether the system is cloud-hosted or installed on site, and who maintains it.
- Check internet capacity and backup: a cloud phone system stops when your connection does.
- Ask how 911 locations are registered for each phone and for remote staff.
- Compare per-user prices on the same features (call recording, queues, integrations).
- Ask for two or three references from clients of your size and industry, and call them.
- Get the scope, response times and price in writing before you sign, including how you leave and get your data back.
Questions to ask a business phone system provider
- Is the price per user, and which features are extra?
- Will you port our existing numbers, and how long does it take?
- What happens to calls if our internet connection goes down?
- How are 911 locations set up for office and remote staff?
- Who do we call for support, and during which hours?
- What is the contract length, and are phones bought or leased?
Terms explained
- MSP (managed service provider)
- A firm that runs a business’s IT for a recurring fee: monitoring, patching, help desk, backups and security tools.
- Co-managed IT
- An arrangement where an outside firm supports an in-house IT person or team, sharing tools and tasks.
- Break-fix
- IT support paid per incident or per hour, with no monthly agreement.
- SLA (service-level agreement)
- The contract terms for response and resolution times, uptime and support hours.
- Help desk
- The support line staff call or email for IT problems.
- RMM
- Remote monitoring and management software that lets an IT firm watch, patch and fix computers remotely.
- vCIO
- A virtual chief information officer: part-time IT strategy and budgeting from an outside firm.
- MSSP
- A managed security service provider: a firm that monitors and manages security tools around the clock.
- EDR / MDR
- Endpoint detection and response software, and the managed service of people watching its alerts (managed detection and response).
- MFA
- Multi-factor authentication: a second proof of identity, such as an app prompt, on top of a password.
- Penetration test
- An authorised, simulated attack on your systems to find weaknesses before criminals do.
- SOC 2
- An independent auditor’s report (AICPA standard) on a service provider’s security controls.
Business phone system providers in Edmonton: frequently asked questions
Who is the best business phone system provider in Edmonton?
By IFR Score, the highest-ranked business phone system provider in Edmonton, AB is Bell with an IFR Score of 67/100. It has 4.8★ from 580 Google reviews. It is open 7 days a week. Magnecom Ltd. (#2) and Bell (#3) follow. We ranked 40 business phone system providers on nine factors, last updated November 9, 2026.
How many business phone system providers are there in Edmonton?
ITFirmsRanked ranks 40 business phone system providers serving Edmonton, AB. 23 of them are based in Edmonton; the rest serve it from nearby towns. Another 20 within 80 km are listed but not ranked yet. Counts are as of November 2026.
Which business phone system providers in Edmonton work on weekends?
18 of 40 ranked business phone system providers post Saturday hours and 13 post Sunday hours. The highest-ranked open Saturdays are Bell (#1), Magnecom Ltd. (#2) and Bell (#3). Posted hours are office hours; many firms also run an after-hours support line for contract clients.
What Google rating do Edmonton business phone system providers have?
The median Google rating among 40 rated business phone system providers in Edmonton is 4.8★, with a median of 16 reviews. Cellular Toy Shoppe has the most, 843 reviews, and ranks #6. We adjust ratings for review count, so a few five-star reviews cannot top the list.
How does ITFirmsRanked rank business phone system providers?
Each business phone system provider gets a 0–100 IFR Score from nine published factors, led by reputation (25%), review volume (15%), service focus (15%) and recency (10%). An IT firm with no Google reviews scores zero on rating, review volume and recency; other factors we cannot measure are left out. Only IT firms with a confirmed service and 3 or more reviews, or a claimed profile, are ranked.
Do business phone system providers outside Edmonton count in this ranking?
Yes, if they are within 80 km of the Edmonton city centre, our service radius for business phone system providers. Each listing shows where the IT firm is based and how far away it is. Proximity is 5% of the IFR Score, so a nearby IT firm gets a small edge.
Can business phone system providers pay to rank higher on ITFirmsRanked?
No. The IFR Score never reads payment status, and this ranking has 0 paid placements. Up to 3 Featured IT firms may appear above the list, labelled Sponsored and showing their honest rank.
What does a business phone system provider do?
Business phone system providers set up and support office phone systems, mostly cloud VoIP today: numbers, desk phones, call routing, voicemail and contact-centre features.
How are business phone system providers in Edmonton ranked?
By IFR Score: Google rating and review volume, recent reviews, opening hours, how clearly the firm does business phone systems and VoIP, distance, a claimed profile, our badge and verified client reviews. Sponsored placements never change the order.
Can we keep our phone numbers if we switch providers?
In most cases yes: numbers can be ported to a new provider in the US and Canada. Keep your current service active until the port is complete, and ask the new provider to manage the port request.
What about 911 calls on a VoIP system?
Each phone needs a registered location so 911 calls go to the right place. In the US, multi-line systems must support direct 911 dialling and send dispatchable location information under federal rules (Kari’s Law and RAY BAUM’S Act). Ask the provider how they set this up.
Update log for Edmonton
- November 2026: IFR Scores recalculated for 40 business phone system providers serving Edmonton.
More business phone system providers and Edmonton pages
Business phone system providers near Edmonton
- Business phone system providers in Sherwood Park, AB38 ranked
- Business phone system providers in St. Albert, AB36 ranked
- Business phone system providers in Fort Saskatchewan, AB35 ranked
- Business phone system providers in Spruce Grove, AB36 ranked
- Business phone system providers in Leduc, AB38 ranked
- Business phone system providers in Wetaskiwin, AB39 ranked
- Business phone system providers in Camrose, AB27 ranked
Other services in Edmonton
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- Cybersecurity companies in Edmonton55 ranked
- IT consultants in Edmonton78 ranked
- Network cabling and installation companies in Edmonton57 ranked
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- All IT providers in Edmonton