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Best Business Phone System Providers in Dover, OH (2026)

28 business phone system providers ranked by IFR ScoreUpdated 0 paid placements in this rankingHow we rank →

The short answer

  1. 1

    Best overall in Dover: Boost Mobile, IFR Score 61/100; 4.8★ from 304 Google reviews; open 7 days a week.

  2. 16

    Most-reviewed: Armstrong: Medina Store, 776 Google reviews at 3.7★, the most of 28 ranked; ranked #16.

Rankings can't be bought. IT providers can't pay to change their rank or score. How we rank

28 Dover business phone system providers are ranked here by IFR Score, from nine published factors. 10 open Saturdays and 7 open Sundays, based on posted hours. The median Google rating is 4.7★ across 28 rated IT firms.

Top 10 business phone system providers in Dover at a glance

Ranked by IFR Score from public data. Sponsored placements are labelled and never change the order.

Top 10 business phone system providers in Dover at a glance
RankBusinessIFR ScoreGoogle ratingBased inHoursBest for
1Boost Mobile614.8★ (304)Medina, 48 mi awaySat · Sun · EveningsOverall
2Boost Mobile594.3★ (163)Alliance, 33 mi awaySat · Sun · Evenings—
3Boost Mobile563.9★ (133)Akron, 37 mi awaySat · Sun · Evenings—
4Boost Mobile564.0★ (104)Akron, 38 mi awaySat · Sun · Evenings—
5Boost Mobile554.1★ (104)Akron, 39 mi awaySat · Evenings—
6Total Wireless534.3★ (23)Akron, 36 mi awaySat · Sun · Evenings—
7FirstComm524.4★ (67)Akron, 43 mi away——
8Digital Operations Group LLC525.0★ (23)North Canton, 25 mi away——
9Clarktel Telecommunications, Inc.514.9★ (28)Akron, 39 mi away——
10Business Communication Specialists495.0★ (16)Wadsworth, 37 mi away——

The 28 best business phone system providers in Dover, ranked

Ordered by IFR Score, a 0–100 score from nine published factors. Paid placement never changes the order.

Ranked by IFR Score from public data. Sponsored placements are labelled and never change the order.

  1. Ranked #1 in Dover

    Based in Medina, 48 mi away

    61/100IFR Score

    Ranked #1 because of its Google rating and service focus: 4.8★ from 304 Google reviews, listed on Google as “Telecommunications service provider”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.8★ from 304 Google reviews
    Hours
    Mon–Sat 10 AM–7 PM · Sun 11 AM–5 PM
    Address
    1156 N Court St, Medina, OH 44256
  2. Based in Alliance, 33 mi away

    59/100IFR Score

    Ranked #2 because of its Google rating and service focus: 4.3★ from 163 Google reviews, listed on Google as “Telecommunications service provider”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.3★ from 163 Google reviews
    Hours
    Mon–Sat 10 AM–7 PM · Sun 12 PM–5 PM
    Address
    2105 S Union Ave, Alliance, OH 44601
  3. Based in Akron, 37 mi away

    56/100IFR Score

    Ranked #3 because of its Google rating and service focus: 3.9★ from 133 Google reviews, listed on Google as “Telecommunications service provider”.

    Based on 8 of 9 factors; recency not yet collected.

    • 3.9★ from 133 Google reviews
    Hours
    Mon–Sat 10 AM–8 PM · Sun 11 AM–6 PM
    Address
    2084 East Ave, Akron, OH 44314
  4. Based in Akron, 38 mi away

    56/100IFR Score

    Ranked #4 because of its Google rating and service focus: 4.0★ from 104 Google reviews, listed on Google as “Telecommunications service provider”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.0★ from 104 Google reviews
    Hours
    Mon–Sat 10 AM–7 PM · Sun 12 PM–5 PM
    Address
    921 E Market St, Akron, OH 44305
  5. Based in Akron, 39 mi away

    55/100IFR Score

    Ranked #5 because of its Google rating and service focus: 4.1★ from 104 Google reviews, listed on Google as “Telecommunications service provider”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.1★ from 104 Google reviews
    Hours
    Mon–Sat 10 AM–8 PM · Sun closed
    Address
    1298 Copley Rd, Akron, OH 44320
  6. Based in Akron, 36 mi away

    53/100IFR Score

    Ranked #6 because of its Google rating and service focus: 4.3★ from 23 Google reviews, listed on Google as “Telecommunications service provider”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.3★ from 23 Google reviews
    Hours
    Mon–Sat 10 AM–7 PM · Sun 12 PM–5 PM
    Address
    1417 S Arlington St, Akron, OH 44306
  7. Based in Akron, 43 mi away

    52/100IFR Score

    Ranked #7 because of its Google rating and service focus: 4.4★ from 67 Google reviews, listed on Google as “Telecommunications service provider”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.4★ from 67 Google reviews
    Hours
    Mon–Fri 8 AM–5 PM · Sat–Sun closed
    Address
    3340 W Market St, Akron, OH 44333
  8. Based in North Canton, 25 mi away

    52/100IFR Score

    Ranked #8 because of its Google rating and service focus: 5.0★ from 23 Google reviews, listed on Google as “Telecommunications contractor”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 23 Google reviews
    Hours
    Mon–Fri 8 AM–6 PM · Sat–Sun closed
    Address
    6971 Promway Ave NW Ste B, North Canton, OH 44720
  9. Based in Canton, 16 mi away

    48/100IFR Score

    Ranked #13 because of its Google rating and service focus: 5.0★ from 5 Google reviews, listed on Google as “Telecommunications contractor”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 5 Google reviews
    Hours
    Mon–Fri 7 AM–4 PM · Sat–Sun closed
    Address
    4641 Dueber Ave SW, Canton, OH 44706
  10. Based in Columbus, 39 mi away

    47/100IFR Score

    Ranked #14 because of its Google rating and service focus: 5.0★ from 9 Google reviews, listed on Google as “Telecommunications service provider”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 9 Google reviews
    Hours
    Mon–Fri 8 AM–5 PM · Sat–Sun closed
  11. Based in Canton, 23 mi away

    47/100IFR Score

    Ranked #15 because of its Google rating and service focus: 3.7★ from 3 Google reviews, listed on Google as “Telecommunications service provider”.

    Based on 8 of 9 factors; recency not yet collected.

    • 3.7★ from 3 Google reviews
    Hours
    Mon–Fri 11 AM–8 PM · Sat 12 PM–5 PM · Sun closed
    Address
    4150 Belden Village St NW Ste. 308-B, Canton, OH 44718
  12. Based in Medina, 47 mi away

    47/100IFR Score

    Ranked #16 because of its Google rating and review volume: 3.7★ from 776 Google reviews, the most in Dover.

    Based on 8 of 9 factors; recency not yet collected.

    • 3.7★ from 776 Google reviews
    Hours
    Mon–Wed 8 AM–5 PM · Thu 9 AM–5 PM · Fri 8 AM–5 PM · Sat–Sun closed
    Address
    1141 Lafayette Rd, Medina, OH 44256
  13. Based in Medina, 47 mi away

    47/100IFR Score

    Ranked #17 because of its Google rating and service focus: 4.9★ from 31 Google reviews, listed on Google as “Software company”.

    Based on 7 of 9 factors; recency and availability not yet collected.

    • 4.9★ from 31 Google reviews
    Address
    107 N Court St #5, Medina, OH 44256
  14. Based in Massillon, 19 mi away

    46/100IFR Score

    Ranked #18 because of its Google rating and service focus: 4.7★ from 3 Google reviews, listed on Google as “Telecommunications contractor”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.7★ from 3 Google reviews
    Hours
    Mon–Fri 8 AM–6 PM · Sat–Sun closed
    Address
    428 Erie St S, Massillon, OH 44646
  15. Based in Stow, 46 mi away

    45/100IFR Score

    Ranked #19 because of its Google rating and service focus: 5.0★ from 7 Google reviews, listed on Google as “Telecommunications service provider”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 7 Google reviews
    Hours
    Mon–Fri 8 AM–5 PM · Sat–Sun closed
    Address
    1337 Commerce Dr Ste 11, Stow, OH 44224
  16. Based in Akron, 33 mi away

    45/100IFR Score

    Ranked #20 because of its Google rating and service focus: 4.0★ from 5 Google reviews, listed on Google as “Telecommunications service provider”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.0★ from 5 Google reviews
    Hours
    Mon–Fri 8:30 AM–5 PM · Sat–Sun closed
    Address
    37 E Marion St, Doylestown, OH 44230
  17. Based in Brecksville, 49 mi away

    45/100IFR Score

    Ranked #21 because of its Google rating and service focus: 3.3★ from 6 Google reviews, listed on Google as “Telecommunications service provider”.

    Based on 7 of 9 factors; recency and availability not yet collected.

    • 3.3★ from 6 Google reviews
    Address
    3046 Brecksville Rd # A, Richfield, OH 44286
  18. Based in Steubenville, 47 mi away

    44/100IFR Score

    Ranked #22 because of its Google rating and service focus: 2.8★ from 9 Google reviews, listed on Google as “Telecommunications service provider”.

    Based on 8 of 9 factors; recency not yet collected.

    • 2.8★ from 9 Google reviews
    Hours
    Mon–Fri 8 AM–5 PM · Sat–Sun closed
    Address
    200 N 4th St, Steubenville, OH 43952
  19. Based in North Canton, 26 mi away

    44/100IFR Score

    Ranked #23 because of its Google rating and review volume: 4.9★ from 29 Google reviews.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.9★ from 29 Google reviews
    Hours
    Mon–Fri 8:30 AM–5 PM · Sat–Sun closed
    Address
    4013 Applegrove St NW, North Canton, OH 44720

All 28 business phone system providers

#1 to #25 are shown in full above. Here are #26 to #28, in IFR Score order; each links to its profile.

business phone system providers in Dover, ranks 26 to 28
RankBusinessIFR ScoreGoogle ratingDistance
26Teledata Solutions Group444.7★ (3)42 mi
27Armstrong: Massillon Store432.6★ (482)20 mi
28Hi Tech Security Solutions LLC434.8★ (20)41 mi

Also serving Dover

11 more business phone system providers within 50 mi that we can't rank yet: too few reviews, or a service we couldn't confirm. Listed A to Z.

How we ranked Dover business phone system providers

We scored 28 Dover business phone system providers on nine factors, weighted as shown. An IT firm is ranked when its service is confirmed and it has 3 or more Google reviews or a claimed profile. An IT firm with no Google reviews scores zero on rating, review volume and recency. Other unknown factors are left out, not counted as zero. Scores last refreshed November 9, 2026.

Paid placement never changes a rank or score. Sponsored businesses are paid, labelled, limited to 3 and shown above the ranking, outside it.

Read the full method: formula, sources and exclusions

IFR Score factors and weights
FactorWeightComputed fromIn Dover data
Reputation25%Google star rating, adjusted for how many reviews back itMeasured
Review volume15%Number of Google reviews, compared with the most-reviewed IT firm on the listMeasured
Recency10%Share of reviews from the last 12 monthsNot yet collected
Availability5%Weekly open hours, Saturday, Sunday and 24/7 supportMeasured
Service focus15%How clearly the firm does this service (its Google category and name)Measured
Proximity5%Based in the city scores highest, less the farther away it isMeasured
Claimed profile10%The firm has claimed its IT Firms Ranked profile (free or paid earn the same)Measured
Partnered5%The firm links to IT Firms Ranked from its own website with our badge, checked periodicallyMeasured
Client reviews10%Verified client reviews collected by IT Firms Ranked: their rating and how many there areMeasured

How to choose a business phone system provider

  1. Ask whether the system is cloud-hosted or installed on site, and who maintains it.
  2. Check internet capacity and backup: a cloud phone system stops when your connection does.
  3. Ask how 911 locations are registered for each phone and for remote staff.
  4. Compare per-user prices on the same features (call recording, queues, integrations).
  5. Ask for two or three references from clients of your size and industry, and call them.
  6. Get the scope, response times and price in writing before you sign, including how you leave and get your data back.

Questions to ask a business phone system provider

  • Is the price per user, and which features are extra?
  • Will you port our existing numbers, and how long does it take?
  • What happens to calls if our internet connection goes down?
  • How are 911 locations set up for office and remote staff?
  • Who do we call for support, and during which hours?
  • What is the contract length, and are phones bought or leased?

Terms explained

MSP (managed service provider)
A firm that runs a business’s IT for a recurring fee: monitoring, patching, help desk, backups and security tools.
Co-managed IT
An arrangement where an outside firm supports an in-house IT person or team, sharing tools and tasks.
Break-fix
IT support paid per incident or per hour, with no monthly agreement.
SLA (service-level agreement)
The contract terms for response and resolution times, uptime and support hours.
Help desk
The support line staff call or email for IT problems.
RMM
Remote monitoring and management software that lets an IT firm watch, patch and fix computers remotely.
vCIO
A virtual chief information officer: part-time IT strategy and budgeting from an outside firm.
MSSP
A managed security service provider: a firm that monitors and manages security tools around the clock.
EDR / MDR
Endpoint detection and response software, and the managed service of people watching its alerts (managed detection and response).
MFA
Multi-factor authentication: a second proof of identity, such as an app prompt, on top of a password.
Penetration test
An authorised, simulated attack on your systems to find weaknesses before criminals do.
SOC 2
An independent auditor’s report (AICPA standard) on a service provider’s security controls.

Business phone system providers in Dover: frequently asked questions

Who is the best business phone system provider in Dover?

By IFR Score, the highest-ranked business phone system provider in Dover, OH is Boost Mobile with an IFR Score of 61/100. It has 4.8★ from 304 Google reviews. It is open 7 days a week. Boost Mobile (#2) and Boost Mobile (#3) follow. We ranked 28 business phone system providers on nine factors, last updated November 9, 2026.

How many business phone system providers are there in Dover?

ITFirmsRanked ranks 28 business phone system providers serving Dover, OH. 1 of them is based in Dover; the rest serve it from nearby towns. Another 11 within 50 mi are listed but not ranked yet. Counts are as of November 2026.

Which business phone system providers in Dover work on weekends?

10 of 28 ranked business phone system providers post Saturday hours and 7 post Sunday hours. The highest-ranked open Saturdays are Boost Mobile (#1), Boost Mobile (#2) and Boost Mobile (#3). Posted hours are office hours; many firms also run an after-hours support line for contract clients.

What Google rating do Dover business phone system providers have?

The median Google rating among 28 rated business phone system providers in Dover is 4.7★, with a median of 22 reviews. Armstrong: Medina Store has the most, 776 reviews, and ranks #16. We adjust ratings for review count, so a few five-star reviews cannot top the list.

How does ITFirmsRanked rank business phone system providers?

Each business phone system provider gets a 0–100 IFR Score from nine published factors, led by reputation (25%), review volume (15%), service focus (15%) and recency (10%). An IT firm with no Google reviews scores zero on rating, review volume and recency; other factors we cannot measure are left out. Only IT firms with a confirmed service and 3 or more reviews, or a claimed profile, are ranked.

Do business phone system providers outside Dover count in this ranking?

Yes, if they are within 50 mi of the Dover city center, our service radius for business phone system providers. Each listing shows where the IT firm is based and how far away it is. Proximity is 5% of the IFR Score, so a nearby IT firm gets a small edge.

Can business phone system providers pay to rank higher on ITFirmsRanked?

No. The IFR Score never reads payment status, and this ranking has 0 paid placements. Up to 3 Featured IT firms may appear above the list, labelled Sponsored and showing their honest rank.

What does a business phone system provider do?

Business phone system providers set up and support office phone systems, mostly cloud VoIP today: numbers, desk phones, call routing, voicemail and contact-centre features.

How are business phone system providers in Dover ranked?

By IFR Score: Google rating and review volume, recent reviews, opening hours, how clearly the firm does business phone systems and VoIP, distance, a claimed profile, our badge and verified client reviews. Sponsored placements never change the order.

Can we keep our phone numbers if we switch providers?

In most cases yes: numbers can be ported to a new provider in the US and Canada. Keep your current service active until the port is complete, and ask the new provider to manage the port request.

What about 911 calls on a VoIP system?

Each phone needs a registered location so 911 calls go to the right place. In the US, multi-line systems must support direct 911 dialling and send dispatchable location information under federal rules (Kari’s Law and RAY BAUM’S Act). Ask the provider how they set this up.

Update log for Dover

  1. November 2026: IFR Scores recalculated for 28 business phone system providers serving Dover.