62/100IFR Score
Ranked #1 because of its Google rating and service focus: 5.0★ from 69 Google reviews, listed on Google as “Telecommunications service provider”.
Best Business Phone System Providers in Desert Hot Springs, CA (2026)
48 business phone system providers ranked by IFR ScoreUpdated 0 paid placements in this rankingHow we rank →
The short answer
- 1
Best overall in Desert Hot Springs: Automated Telecom, IFR Score 62/100; 5.0★ from 69 Google reviews.
- 2
Most-reviewed: ALFA Business, Inc., 120 Google reviews at 4.9★, the most of 48 ranked; ranked #2.
Rankings can't be bought. IT providers can't pay to change their rank or score. How we rank
48 Desert Hot Springs business phone system providers are ranked here by IFR Score, from nine published factors. 25 open Saturdays and 21 open Sundays, based on posted hours. The median Google rating is 4.9★ across 48 rated IT firms.
Top 10 business phone system providers in Desert Hot Springs at a glance
Ranked by IFR Score from public data. Sponsored placements are labelled and never change the order.
| Rank | Business | IFR Score | Google rating | Based in | Hours | Best for |
|---|---|---|---|---|---|---|
| 1 | Automated Telecom | 62 | 5.0★ (69) | Palm Desert, 18 mi away | — | Overall |
| 2 | ALFA Business, Inc. | 61 | 4.9★ (120) | Riverside, 45 mi away | — | Most reviews |
| 3 | Boost Mobile | 60 | 4.5★ (36) | Big Bear City, 30 mi away | Sat · Sun · Evenings | — |
| 4 | Los Amaya | 59 | 3.9★ (87) | Colton, 47 mi away | Sat · Sun · Evenings | — |
| 5 | Biztek Solutions, Inc | 59 | 4.9★ (75) | Riverside, 48 mi away | — | — |
| 6 | EggHead IT | 58 | 5.0★ (25) | Cathedral City, 30 mi away | Sat | — |
| 7 | Advanced Technical Services | 58 | 5.0★ (22) | Menifee, 45 mi away | Sat · Sun | — |
| 8 | Total Wireless | 58 | 5.0★ (21) | San Bernardino, 44 mi away | Sat · Sun · Evenings | — |
| 9 | Security Eco, LLC | 57 | 4.9★ (74) | Colton, 16 mi away | Sat · Sun · Evenings | — |
| 10 | CALL ISRAEL | 56 | 4.8★ (27) | Temecula, 48 mi away | Evenings | — |
The 48 best business phone system providers in Desert Hot Springs, ranked
Ordered by IFR Score, a 0–100 score from nine published factors. Paid placement never changes the order.
Ranked by IFR Score from public data. Sponsored placements are labelled and never change the order.
Scores below: based on 8 of 9 factors; recency not yet collected. Hatched segments mark factors we don't have yet.
Based in Riverside, 45 mi away
61/100IFR ScoreRanked #2 because of its Google rating and review volume: 4.9★ from 120 Google reviews, the most in Desert Hot Springs.
#3 Boost Mobile
Based in Big Bear City, 30 mi away
60/100IFR ScoreRanked #3 because of its Google rating and service focus: 4.5★ from 36 Google reviews, listed on Google as “Telecommunications service provider”.
#4 Los Amaya
Based in Colton, 47 mi away
59/100IFR ScoreRanked #4 because of its Google rating and service focus: 3.9★ from 87 Google reviews, listed on Google as “Telecommunications service provider”.
Based in Riverside, 48 mi away
59/100IFR ScoreRanked #5 because of its Google rating and service focus: 4.9★ from 75 Google reviews, listed on Google as “Telecommunications service provider”.
#6 EggHead IT
Based in Cathedral City, 30 mi away
58/100IFR ScoreRanked #6 because of its Google rating and service focus: 5.0★ from 25 Google reviews, listed on Google as “Telecommunications service provider”.
Based in Menifee, 45 mi away
58/100IFR ScoreRanked #7 because of its Google rating and service focus: 5.0★ from 22 Google reviews, listed on Google as “Telecommunications contractor”.
Based in San Bernardino, 44 mi away
58/100IFR ScoreRanked #8 because of its Google rating and service focus: 5.0★ from 21 Google reviews, listed on Google as “Telecommunications service provider”.
Based in Colton, 16 mi away
57/100IFR ScoreRanked #9 because of its Google rating and review volume: 4.9★ from 74 Google reviews.
#10 CALL ISRAEL
Based in Temecula, 48 mi away
56/100IFR ScoreRanked #10 because of its Google rating and service focus: 4.8★ from 27 Google reviews, listed on Google as “Telecommunications service provider”.
Based in Highland, 42 mi away
56/100IFR ScoreRanked #11 because of its Google rating and service focus: 5.0★ from 13 Google reviews, listed on Google as “Telecommunications service provider”.
Based in Temecula, 49 mi away
56/100IFR ScoreRanked #12 because of its Google rating and service focus: 3.4★ from 90 Google reviews, listed on Google as “Telecommunications service provider”.
#13 Total Wireless
Based in San Bernardino, 47 mi away
56/100IFR ScoreRanked #13 because of its Google rating and service focus: 3.8★ from 25 Google reviews, listed on Google as “Telecommunications service provider”.
Based in Redlands, 40 mi away
56/100IFR ScoreRanked #14 because of its Google rating and service focus: 5.0★ from 11 Google reviews, listed on Google as “Telecommunications service provider”.
#15 Total Wireless
Based in San Bernardino, 47 mi away
55/100IFR ScoreRanked #15 because of its Google rating and service focus: 4.6★ from 13 Google reviews, listed on Google as “Telecommunications service provider”.
#16 Defy Mobile
Based in Hemet, 30 mi away
55/100IFR ScoreRanked #16 because of its Google rating and service focus: 5.0★ from 15 Google reviews, listed on Google as “Telecommunications service provider”.
#17 Dutale Inc.
Based in Moreno Valley, 43 mi away
55/100IFR ScoreRanked #17 because of its Google rating and service focus: 5.0★ from 20 Google reviews, listed on Google as “Telecommunications service provider”.
#18 Total Wireless
Based in San Bernardino, 48 mi away
54/100IFR ScoreRanked #18 because of its Google rating and service focus: 5.0★ from 10 Google reviews, listed on Google as “Telecommunications service provider”.
#19 Time Warner
Based in Palm Springs, 9 mi away
54/100IFR ScoreRanked #19 because of its Google rating and service focus: 2.7★ from 3 Google reviews, listed on Google as “Telecommunications contractor”.
Based in San Bernardino, 45 mi away
54/100IFR ScoreRanked #20 because of its Google rating and service focus: 5.0★ from 13 Google reviews, listed on Google as “Telecommunications service provider”.
#21 Total Wireless
Based in Indio, 22 mi away
54/100IFR ScoreRanked #21 because of its Google rating and review volume: 4.9★ from 36 Google reviews.
#22 Time Warner Inc
Based in Palm Desert, 18 mi away
53/100IFR ScoreRanked #22 because of its Google rating and service focus: 2.7★ from 3 Google reviews, listed on Google as “Telecommunications contractor”.
Based in Chino Hills, 46 mi away
53/100IFR ScoreRanked #23 because of its Google rating and service focus: 5.0★ from 4 Google reviews, listed on Google as “Telecommunications contractor”.
#24 Total Wireless
Based in Perris, 44 mi away
52/100IFR ScoreRanked #24 because of its Google rating and service focus: 4.8★ from 5 Google reviews, listed on Google as “Telecommunications service provider”.
Based in Redlands, 41 mi away
52/100IFR ScoreRanked #25 because of its Google rating and service focus: 5.0★ from 11 Google reviews, listed on Google as “Telecommunications contractor”.
All 48 business phone system providers
#1 to #25 are shown in full above. Here are #26 to #48, in IFR Score order; each links to its profile.
| Rank | Business | IFR Score | Google rating | Distance |
|---|---|---|---|---|
| 26 | SUTHERLAND NETWORKS | 52 | 5.0★ (12) | 44 mi |
| 27 | Total Wireless | 51 | 4.8★ (23) | 27 mi |
| 28 | The Erd – Surveillance, Telecom, IT & Network Services | 51 | 5.0★ (3) | 15 mi |
| 29 | Phone Jack Medic | 51 | 5.0★ (8) | 46 mi |
| 30 | Ace Telecom Solutions | 51 | 5.0★ (5) | 47 mi |
| 31 | Tricom Networks Inc. | 50 | 4.3★ (9) | 49 mi |
| 32 | ECCL Solutions INC. | 50 | 4.9★ (14) | 23 mi |
| 33 | Total Wireless | 50 | 3.7★ (9) | In Desert Hot Springs |
| 34 | Wonder Electric Co, Inc. | 50 | 4.5★ (45) | 28 mi |
| 35 | PJU Telecom Inc | 49 | 5.0★ (3) | 31 mi |
| 36 | SRO Systems | 49 | 5.0★ (5) | 46 mi |
| 37 | Terra Network Solutions | 48 | 5.0★ (4) | 49 mi |
| 38 | Titan Telecom Inc | 48 | 2.3★ (3) | 49 mi |
| 39 | JackRabbitGo High Speed Internet | 48 | 5.0★ (7) | 20 mi |
| 40 | QUAD-TEAM TECHNICAL SERVICES INC | 47 | 4.9★ (31) | 46 mi |
| 41 | Total Wireless | 46 | 5.0★ (4) | 23 mi |
| 42 | Retrotel, Inc. | 45 | 4.3★ (6) | 14 mi |
| 43 | SmarterHome.ai - Compare Local Internet Deals | 42 | 5.0★ (3) | 48 mi |
| 44 | In Motion Networks Corporation | 41 | 3.7★ (3) | 23 mi |
| 45 | Greykhat IT Services | 41 | 5.0★ (3) | 29 mi |
| 46 | The Most I.T. | 40 | 3.3★ (4) | 50 mi |
| 47 | Western Data | 40 | 4.5★ (4) | 48 mi |
| 48 | Mediacom Communications Corporation | 39 | 1.5★ (100) | 45 mi |
Also serving Desert Hot Springs
20 more business phone system providers within 50 mi that we can't rank yet: too few reviews, or a service we couldn't confirm. Listed A to Z.
| Business | Google rating | Distance |
|---|---|---|
| 818 Technologies | 5.0★ (1) | 16 mi |
| Adept Communications, Inc | 5.0★ (1) | 11 mi |
| Airbus DS Communications | 5.0★ (2) | 50 mi |
| Airwave Communications - Palm Desert | 5.0★ (1) | 15 mi |
| Allteck Repair Specialist | 5.0★ (115) | In Desert Hot Springs |
| American Tower Corporation | 4.0★ (2) | 45 mi |
| Banks Pc Tech | 3.0★ (2) | In Desert Hot Springs |
| Cortum Communications, Inc. | 5.0★ (2) | 49 mi |
| HORN BUSINESS AND PRODUCTS | 5.0★ (1) | In Desert Hot Springs |
| Island Communications | 4.0★ (1) | 44 mi |
| LC Wiring Inc | 5.0★ (2) | 22 mi |
| Los Angeles Business Phone Systems | 1.0★ (1) | 31 mi |
| Nu Cabling Inc. | 5.0★ (1) | 34 mi |
| SmarterHome.ai - Compare Local Internet Deals | 5.0★ (2) | 44 mi |
| SmarterHome.ai - Compare Local Internet Deals | 5.0★ (2) | 46 mi |
| SmarterHome.ai - Compare Local Internet Deals | 5.0★ (2) | 46 mi |
| SmarterHome.ai - Compare Local Internet Deals | 5.0★ (1) | 42 mi |
| Solo Telecom Inc | 5.0★ (2) | 48 mi |
| Time Warner Center | 3.0★ (2) | 20 mi |
| Westel Communications | 3.0★ (1) | 42 mi |
How we ranked Desert Hot Springs business phone system providers
We scored 48 Desert Hot Springs business phone system providers on nine factors, weighted as shown. An IT firm is ranked when its service is confirmed and it has 3 or more Google reviews or a claimed profile. An IT firm with no Google reviews scores zero on rating, review volume and recency. Other unknown factors are left out, not counted as zero. Scores last refreshed November 9, 2026.
Paid placement never changes a rank or score. Sponsored businesses are paid, labelled, limited to 3 and shown above the ranking, outside it.
| Factor | Weight | Computed from | In Desert Hot Springs data |
|---|---|---|---|
| Reputation | 25% | Google star rating, adjusted for how many reviews back it | Measured |
| Review volume | 15% | Number of Google reviews, compared with the most-reviewed IT firm on the list | Measured |
| Recency | 10% | Share of reviews from the last 12 months | Not yet collected |
| Availability | 5% | Weekly open hours, Saturday, Sunday and 24/7 support | Measured |
| Service focus | 15% | How clearly the firm does this service (its Google category and name) | Measured |
| Proximity | 5% | Based in the city scores highest, less the farther away it is | Measured |
| Claimed profile | 10% | The firm has claimed its IT Firms Ranked profile (free or paid earn the same) | Measured |
| Partnered | 5% | The firm links to IT Firms Ranked from its own website with our badge, checked periodically | Measured |
| Client reviews | 10% | Verified client reviews collected by IT Firms Ranked: their rating and how many there are | Measured |
How to choose a business phone system provider
- Ask whether the system is cloud-hosted or installed on site, and who maintains it.
- Check internet capacity and backup: a cloud phone system stops when your connection does.
- Ask how 911 locations are registered for each phone and for remote staff.
- Compare per-user prices on the same features (call recording, queues, integrations).
- Ask for two or three references from clients of your size and industry, and call them.
- Get the scope, response times and price in writing before you sign, including how you leave and get your data back.
Questions to ask a business phone system provider
- Is the price per user, and which features are extra?
- Will you port our existing numbers, and how long does it take?
- What happens to calls if our internet connection goes down?
- How are 911 locations set up for office and remote staff?
- Who do we call for support, and during which hours?
- What is the contract length, and are phones bought or leased?
Terms explained
- MSP (managed service provider)
- A firm that runs a business’s IT for a recurring fee: monitoring, patching, help desk, backups and security tools.
- Co-managed IT
- An arrangement where an outside firm supports an in-house IT person or team, sharing tools and tasks.
- Break-fix
- IT support paid per incident or per hour, with no monthly agreement.
- SLA (service-level agreement)
- The contract terms for response and resolution times, uptime and support hours.
- Help desk
- The support line staff call or email for IT problems.
- RMM
- Remote monitoring and management software that lets an IT firm watch, patch and fix computers remotely.
- vCIO
- A virtual chief information officer: part-time IT strategy and budgeting from an outside firm.
- MSSP
- A managed security service provider: a firm that monitors and manages security tools around the clock.
- EDR / MDR
- Endpoint detection and response software, and the managed service of people watching its alerts (managed detection and response).
- MFA
- Multi-factor authentication: a second proof of identity, such as an app prompt, on top of a password.
- Penetration test
- An authorised, simulated attack on your systems to find weaknesses before criminals do.
- SOC 2
- An independent auditor’s report (AICPA standard) on a service provider’s security controls.
Business phone system providers in Desert Hot Springs: frequently asked questions
Who is the best business phone system provider in Desert Hot Springs?
By IFR Score, the highest-ranked business phone system provider in Desert Hot Springs, CA is Automated Telecom with an IFR Score of 62/100. It has 5.0★ from 69 Google reviews. ALFA Business, Inc. (#2) and Boost Mobile (#3) follow. We ranked 48 business phone system providers on nine factors, last updated November 9, 2026.
How many business phone system providers are there in Desert Hot Springs?
ITFirmsRanked ranks 48 business phone system providers serving Desert Hot Springs, CA. 1 of them is based in Desert Hot Springs; the rest serve it from nearby towns. Another 20 within 50 mi are listed but not ranked yet. Counts are as of November 2026.
Which business phone system providers in Desert Hot Springs work on weekends?
25 of 48 ranked business phone system providers post Saturday hours and 21 post Sunday hours. The highest-ranked open Saturdays are Boost Mobile (#3), Los Amaya (#4) and EggHead IT (#6). Posted hours are office hours; many firms also run an after-hours support line for contract clients.
What Google rating do Desert Hot Springs business phone system providers have?
The median Google rating among 48 rated business phone system providers in Desert Hot Springs is 4.9★, with a median of 12 reviews. ALFA Business, Inc. has the most, 120 reviews, and ranks #2. We adjust ratings for review count, so a few five-star reviews cannot top the list.
How does ITFirmsRanked rank business phone system providers?
Each business phone system provider gets a 0–100 IFR Score from nine published factors, led by reputation (25%), review volume (15%), service focus (15%) and recency (10%). An IT firm with no Google reviews scores zero on rating, review volume and recency; other factors we cannot measure are left out. Only IT firms with a confirmed service and 3 or more reviews, or a claimed profile, are ranked.
Do business phone system providers outside Desert Hot Springs count in this ranking?
Yes, if they are within 50 mi of the Desert Hot Springs city center, our service radius for business phone system providers. Each listing shows where the IT firm is based and how far away it is. Proximity is 5% of the IFR Score, so a nearby IT firm gets a small edge.
Can business phone system providers pay to rank higher on ITFirmsRanked?
No. The IFR Score never reads payment status, and this ranking has 0 paid placements. Up to 3 Featured IT firms may appear above the list, labelled Sponsored and showing their honest rank.
What does a business phone system provider do?
Business phone system providers set up and support office phone systems, mostly cloud VoIP today: numbers, desk phones, call routing, voicemail and contact-centre features.
How are business phone system providers in Desert Hot Springs ranked?
By IFR Score: Google rating and review volume, recent reviews, opening hours, how clearly the firm does business phone systems and VoIP, distance, a claimed profile, our badge and verified client reviews. Sponsored placements never change the order.
Can we keep our phone numbers if we switch providers?
In most cases yes: numbers can be ported to a new provider in the US and Canada. Keep your current service active until the port is complete, and ask the new provider to manage the port request.
What about 911 calls on a VoIP system?
Each phone needs a registered location so 911 calls go to the right place. In the US, multi-line systems must support direct 911 dialling and send dispatchable location information under federal rules (Kari’s Law and RAY BAUM’S Act). Ask the provider how they set this up.
Update log for Desert Hot Springs
- November 2026: IFR Scores recalculated for 48 business phone system providers serving Desert Hot Springs.
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