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Best Business Phone System Providers in Cary, NC (2026)

61 business phone system providers ranked by IFR ScoreUpdated 0 paid placements in this rankingHow we rank →

The short answer

  1. 1

    Best overall in Cary: XceedIT, IFR Score 67/100; 5.0★ from 67 Google reviews; open 7 days a week.

  2. 9

    Most-reviewed: Atkins Wiring, 203 Google reviews at 4.9★, the most of 61 ranked; ranked #9.

Rankings can't be bought. IT providers can't pay to change their rank or score. How we rank

61 Cary business phone system providers are ranked here by IFR Score, from nine published factors. 17 open Saturdays and 13 open Sundays, based on posted hours. The median Google rating is 4.9★ across 61 rated IT firms.

Most of this list also appears on the Business phone system providers in Raleigh ranking. See Business phone system providers in Raleigh

Top 10 business phone system providers in Cary at a glance

Ranked by IFR Score from public data. Sponsored placements are labelled and never change the order.

Top 10 business phone system providers in Cary at a glance
RankBusinessIFR ScoreGoogle ratingBased inHoursBest for
1XceedIT675.0★ (67)Raleigh, 8 mi awaySat · Sun · EveningsOverall
2Boost Mobile674.6★ (197)Durham, 16 mi awaySat · Sun · Evenings—
3Boost Mobile664.8★ (192)Smithfield, 32 mi awaySat · Sun · Evenings—
4Total Wireless665.0★ (92)Durham, 17 mi awaySat · Sun · Evenings—
5Total Wireless665.0★ (80)Durham, 15 mi awaySat · Sun · Evenings—
6Carolina Wiring Solutions644.9★ (50)Apex, 9 mi away——
7Boost Mobile644.1★ (120)Fuquay-Varina, 14 mi awaySat · Sun · Evenings—
8Hillsborough IT Support Company and Managed IT Services in Durham, NC | Insight Tech Advisors634.9★ (154)Durham, 26 mi away——
9Atkins Wiring604.9★ (203)CarySatMost reviews
10QuestBlue604.7★ (36)Morrisville, 4 mi away——

The 61 best business phone system providers in Cary, ranked

Ordered by IFR Score, a 0–100 score from nine published factors. Paid placement never changes the order.

Ranked by IFR Score from public data. Sponsored placements are labelled and never change the order.

  1. Ranked #1 in Cary

    Based in Raleigh, 8 mi away

    67/100IFR Score

    Ranked #1 because of its Google rating and service focus: 5.0★ from 67 Google reviews, listed on Google as “Telecommunications service provider”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 67 Google reviews
    Hours
    Mon–Sun 12 AM–12 AM
    Address
    555 Fayetteville St Suite 201, Raleigh, NC 27601
  2. Based in Durham, 16 mi away

    67/100IFR Score

    Ranked #2 because of its Google rating and service focus: 4.6★ from 197 Google reviews, listed on Google as “Telecommunications service provider”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.6★ from 197 Google reviews
    Hours
    Mon–Sat 9 AM–8 PM · Sun 11 AM–7 PM
    Address
    4201 University Dr #108, Durham, NC 27707
  3. Based in Smithfield, 32 mi away

    66/100IFR Score

    Ranked #3 because of its Google rating and service focus: 4.8★ from 192 Google reviews, listed on Google as “Telecommunications service provider”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.8★ from 192 Google reviews
    Hours
    Mon–Sat 9 AM–8 PM · Sun 11 AM–7 PM
    Address
    909 S Brightleaf Blvd, Smithfield, NC 27577
  4. Based in Durham, 17 mi away

    66/100IFR Score

    Ranked #4 because of its Google rating and service focus: 5.0★ from 92 Google reviews, listed on Google as “Telecommunications service provider”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 92 Google reviews
    Hours
    Mon–Sat 10 AM–7 PM · Sun 12 PM–5 PM
    Address
    2230 N Roxboro St, Durham, NC 27704
  5. Based in Durham, 15 mi away

    66/100IFR Score

    Ranked #5 because of its Google rating and service focus: 5.0★ from 80 Google reviews, listed on Google as “Telecommunications service provider”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 80 Google reviews
    Hours
    Mon–Sat 10 AM–8 PM · Sun 10 AM–7 PM
    Address
    1001 N Miami Blvd #105, Durham, NC 27703
  6. Based in Fuquay-Varina, 14 mi away

    64/100IFR Score

    Ranked #7 because of its Google rating and service focus: 4.1★ from 120 Google reviews, listed on Google as “Telecommunications service provider”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.1★ from 120 Google reviews
    Hours
    Mon–Fri 10 AM–8 PM · Sat 10 AM–7 PM · Sun 12 PM–5 PM
    Address
    1314 N Main St, Fuquay-Varina, NC 27526
  7. 63/100IFR Score

    Ranked #8 because of its Google rating and service focus: 4.9★ from 154 Google reviews, listed on Google as “Telecommunications service provider”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.9★ from 154 Google reviews
    Hours
    Mon–Fri 9 AM–6 PM · Sat–Sun closed
    Address
    260 S Churton St, Hillsborough, NC 27278
  8. Based in Cary

    60/100IFR Score

    Ranked #9 because of its Google rating and review volume: 4.9★ from 203 Google reviews, the most in Cary.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.9★ from 203 Google reviews
    Hours
    Mon–Fri 8 AM–6 PM · Sat 9 AM–4 PM · Sun closed
    Address
    Cary, NC 27513
  9. Based in Morrisville, 4 mi away

    60/100IFR Score

    Ranked #10 because of its Google rating and service focus: 4.7★ from 36 Google reviews, listed on Google as “Telecommunications service provider”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.7★ from 36 Google reviews
    Hours
    Mon–Fri 9 AM–5:30 PM · Sat–Sun closed
    Address
    3100 Gateway Centre Blvd, Morrisville, NC 27560
  10. Based in Burlington, 41 mi away

    60/100IFR Score

    Ranked #11 because of its Google rating and service focus: 4.9★ from 41 Google reviews, listed on Google as “Telecommunications service provider”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.9★ from 41 Google reviews
    Hours
    Mon–Sat 10 AM–7 PM · Sun 12 PM–5 PM
    Address
    1723 N Church St, Burlington, NC 27217
  11. Based in Raleigh, 8 mi away

    60/100IFR Score

    Ranked #12 because of its Google rating and service focus: 4.5★ from 36 Google reviews, listed on Google as “Telecommunications service provider”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.5★ from 36 Google reviews
    Hours
    Mon–Fri 7 AM–5 PM · Sat–Sun closed
    Address
    410 S Salisbury St, Raleigh, NC 27601
  12. Based in Durham, 15 mi away

    59/100IFR Score

    Ranked #13 because of its Google rating and service focus: 4.9★ from 32 Google reviews, listed on Google as “Telecommunications service provider”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.9★ from 32 Google reviews
    Hours
    Mon–Fri 7 AM–6 PM · Sat–Sun closed
    Address
    3105 Cheek Rd, Durham, NC 27704
  13. Based in Raleigh, 15 mi away

    59/100IFR Score

    Ranked #14 because of its Google rating and service focus: 5.0★ from 29 Google reviews, listed on Google as “Telecommunications service provider”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 29 Google reviews
    Hours
    Mon–Fri 8 AM–5 PM · Sat–Sun closed
    Address
    8312 Boca Point, Raleigh, NC 27616
  14. Based in Raleigh, 2 mi away

    59/100IFR Score

    Ranked #15 because of its Google rating and service focus: 4.9★ from 19 Google reviews, listed on Google as “Telecommunications service provider”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.9★ from 19 Google reviews
    Hours
    Mon–Fri 8 AM–5 PM · Sat–Sun closed
    Address
    7410 Chapel Hill Rd, Raleigh, NC 27607
  15. Based in Durham, 26 mi away

    59/100IFR Score

    Ranked #16 because of its Google rating and service focus: 5.0★ from 19 Google reviews, listed on Google as “Telecommunications service provider”.

    Based on 7 of 9 factors; recency and availability not yet collected.

    • 5.0★ from 19 Google reviews
    Address
    Bahama, NC 27503
  16. 58/100IFR Score

    Ranked #17 because of its Google rating and service focus: 4.8★ from 16 Google reviews, listed on Google as “Telecommunications service provider”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.8★ from 16 Google reviews
    Hours
    Mon–Fri 9 AM–5 PM · Sat–Sun closed
    Address
    1 Fenton Main St Ste 300, Cary, NC 27511
  17. #18 Celito

    Based in Raleigh, 3 mi away

    58/100IFR Score

    Ranked #18 because of its Google rating and service focus: 4.9★ from 14 Google reviews, listed on Google as “Telecommunications service provider”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.9★ from 14 Google reviews
    Hours
    Mon–Fri 8 AM–6 PM · Sat–Sun closed
    Address
    1400 Sunday Dr, Raleigh, NC 27607
  18. Based in Clayton, 8 mi away

    58/100IFR Score

    Ranked #19 because of its Google rating and service focus: 5.0★ from 16 Google reviews, listed on Google as “Telecommunications service provider”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 16 Google reviews
    Hours
    Mon–Fri 8 AM–5 PM · Sat–Sun closed
  19. Based in Fuquay-Varina, 15 mi away

    58/100IFR Score

    Ranked #20 because of its Google rating and service focus: 5.0★ from 19 Google reviews, listed on Google as “Telecommunications service provider”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 19 Google reviews
    Hours
    Mon–Fri 8 AM–5 PM · Sat–Sun closed
    Address
    1032 W Academy St, Fuquay-Varina, NC 27526
  20. 57/100IFR Score

    Ranked #21 because of its Google rating and service focus: 4.6★ from 9 Google reviews, listed on Google as “Telecommunications service provider”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.6★ from 9 Google reviews
    Hours
    Mon–Fri 8:30 AM–5:30 PM · Sat–Sun closed
    Address
    2703 Jones Franklin Rd Ste 201, Cary, NC 27518
  21. Based in Wilson, 47 mi away

    56/100IFR Score

    Ranked #22 because of its Google rating and review volume: 4.9★ from 196 Google reviews.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.9★ from 196 Google reviews
    Hours
    Mon–Sat 10 AM–7 PM · Sun 12 PM–6 PM
    Address
    2340 Forest Hills Rd W, Wilson, NC 27893
  22. Based in Clayton, 24 mi away

    56/100IFR Score

    Ranked #23 because of its Google rating and service focus: 4.7★ from 12 Google reviews, listed on Google as “Telecommunications service provider”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.7★ from 12 Google reviews
    Hours
    Mon–Thu 7:30 AM–5:30 PM · Fri 7:30 AM–11:30 AM · Sat 10 AM–2 PM · Sun closed
    Address
    55 Christenbury Ln, Clayton, NC 27527
  23. Based in Henderson, 43 mi away

    56/100IFR Score

    Ranked #24 because of its Google rating and service focus: 5.0★ from 32 Google reviews, listed on Google as “Telecommunications service provider”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 32 Google reviews
    Hours
    Mon–Fri 8 AM–5 PM · Sat–Sun closed
    Address
    100 S Garnett St, Henderson, NC 27536
  24. Based in Durham, 24 mi away

    56/100IFR Score

    Ranked #25 because of its Google rating and service focus: 4.8★ from 18 Google reviews, listed on Google as “Telecommunications service provider”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.8★ from 18 Google reviews
    Hours
    Mon–Fri 8 AM–5 PM · Sat–Sun closed
    Address
    457 Park Ave, Youngsville, NC 27596

How we ranked Cary business phone system providers

We scored 61 Cary business phone system providers on nine factors, weighted as shown. An IT firm is ranked when its service is confirmed and it has 3 or more Google reviews or a claimed profile. An IT firm with no Google reviews scores zero on rating, review volume and recency. Other unknown factors are left out, not counted as zero. Scores last refreshed November 9, 2026.

Paid placement never changes a rank or score. Sponsored businesses are paid, labelled, limited to 3 and shown above the ranking, outside it.

Read the full method: formula, sources and exclusions

IFR Score factors and weights
FactorWeightComputed fromIn Cary data
Reputation25%Google star rating, adjusted for how many reviews back itMeasured
Review volume15%Number of Google reviews, compared with the most-reviewed IT firm on the listMeasured
Recency10%Share of reviews from the last 12 monthsNot yet collected
Availability5%Weekly open hours, Saturday, Sunday and 24/7 supportMeasured
Service focus15%How clearly the firm does this service (its Google category and name)Measured
Proximity5%Based in the city scores highest, less the farther away it isMeasured
Claimed profile10%The firm has claimed its IT Firms Ranked profile (free or paid earn the same)Measured
Partnered5%The firm links to IT Firms Ranked from its own website with our badge, checked periodicallyMeasured
Client reviews10%Verified client reviews collected by IT Firms Ranked: their rating and how many there areMeasured

How to choose a business phone system provider

  1. Ask whether the system is cloud-hosted or installed on site, and who maintains it.
  2. Check internet capacity and backup: a cloud phone system stops when your connection does.
  3. Ask how 911 locations are registered for each phone and for remote staff.
  4. Compare per-user prices on the same features (call recording, queues, integrations).
  5. Ask for two or three references from clients of your size and industry, and call them.
  6. Get the scope, response times and price in writing before you sign, including how you leave and get your data back.

Questions to ask a business phone system provider

  • Is the price per user, and which features are extra?
  • Will you port our existing numbers, and how long does it take?
  • What happens to calls if our internet connection goes down?
  • How are 911 locations set up for office and remote staff?
  • Who do we call for support, and during which hours?
  • What is the contract length, and are phones bought or leased?

Terms explained

MSP (managed service provider)
A firm that runs a business’s IT for a recurring fee: monitoring, patching, help desk, backups and security tools.
Co-managed IT
An arrangement where an outside firm supports an in-house IT person or team, sharing tools and tasks.
Break-fix
IT support paid per incident or per hour, with no monthly agreement.
SLA (service-level agreement)
The contract terms for response and resolution times, uptime and support hours.
Help desk
The support line staff call or email for IT problems.
RMM
Remote monitoring and management software that lets an IT firm watch, patch and fix computers remotely.
vCIO
A virtual chief information officer: part-time IT strategy and budgeting from an outside firm.
MSSP
A managed security service provider: a firm that monitors and manages security tools around the clock.
EDR / MDR
Endpoint detection and response software, and the managed service of people watching its alerts (managed detection and response).
MFA
Multi-factor authentication: a second proof of identity, such as an app prompt, on top of a password.
Penetration test
An authorised, simulated attack on your systems to find weaknesses before criminals do.
SOC 2
An independent auditor’s report (AICPA standard) on a service provider’s security controls.

Business phone system providers in Cary: frequently asked questions

Who is the best business phone system provider in Cary?

By IFR Score, the highest-ranked business phone system provider in Cary, NC is XceedIT with an IFR Score of 67/100. It has 5.0★ from 67 Google reviews. It is open 7 days a week. Boost Mobile (#2) and Boost Mobile (#3) follow. We ranked 61 business phone system providers on nine factors, last updated November 9, 2026.

How many business phone system providers are there in Cary?

ITFirmsRanked ranks 61 business phone system providers serving Cary, NC. 3 of them are based in Cary; the rest serve it from nearby towns. Counts are as of November 2026.

Which business phone system providers in Cary work on weekends?

17 of 61 ranked business phone system providers post Saturday hours and 13 post Sunday hours. The highest-ranked open Saturdays are XceedIT (#1), Boost Mobile (#2) and Boost Mobile (#3). Posted hours are office hours; many firms also run an after-hours support line for contract clients.

What Google rating do Cary business phone system providers have?

The median Google rating among 61 rated business phone system providers in Cary is 4.9★, with a median of 16 reviews. Atkins Wiring has the most, 203 reviews, and ranks #9. We adjust ratings for review count, so a few five-star reviews cannot top the list.

How does ITFirmsRanked rank business phone system providers?

Each business phone system provider gets a 0–100 IFR Score from nine published factors, led by reputation (25%), review volume (15%), service focus (15%) and recency (10%). An IT firm with no Google reviews scores zero on rating, review volume and recency; other factors we cannot measure are left out. Only IT firms with a confirmed service and 3 or more reviews, or a claimed profile, are ranked.

Do business phone system providers outside Cary count in this ranking?

Yes, if they are within 50 mi of the Cary city center, our service radius for business phone system providers. Each listing shows where the IT firm is based and how far away it is. Proximity is 5% of the IFR Score, so a nearby IT firm gets a small edge.

Can business phone system providers pay to rank higher on ITFirmsRanked?

No. The IFR Score never reads payment status, and this ranking has 0 paid placements. Up to 3 Featured IT firms may appear above the list, labelled Sponsored and showing their honest rank.

What does a business phone system provider do?

Business phone system providers set up and support office phone systems, mostly cloud VoIP today: numbers, desk phones, call routing, voicemail and contact-centre features.

How are business phone system providers in Cary ranked?

By IFR Score: Google rating and review volume, recent reviews, opening hours, how clearly the firm does business phone systems and VoIP, distance, a claimed profile, our badge and verified client reviews. Sponsored placements never change the order.

Can we keep our phone numbers if we switch providers?

In most cases yes: numbers can be ported to a new provider in the US and Canada. Keep your current service active until the port is complete, and ask the new provider to manage the port request.

What about 911 calls on a VoIP system?

Each phone needs a registered location so 911 calls go to the right place. In the US, multi-line systems must support direct 911 dialling and send dispatchable location information under federal rules (Kari’s Law and RAY BAUM’S Act). Ask the provider how they set this up.

Update log for Cary

  1. November 2026: IFR Scores recalculated for 61 business phone system providers serving Cary.