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Best Business Phone System Providers in Brooklyn, NY (2026)

658 business phone system providers ranked by IFR ScoreUpdated 0 paid placements in this rankingHow we rank →

The short answer

  1. 1

    Best overall in Brooklyn: Total Wireless, IFR Score 66/100; 5.0★ from 481 Google reviews; open 7 days a week.

  2. 19

    Most-reviewed: Optimum, 2,196 Google reviews at 4.9★, the most of 658 ranked; ranked #19.

Rankings can't be bought. IT providers can't pay to change their rank or score. How we rank

658 Brooklyn business phone system providers are ranked here by IFR Score, from nine published factors. 391 open Saturdays and 358 open Sundays, based on posted hours. The median Google rating is 4.9★ across 658 rated IT firms.

Top 10 business phone system providers in Brooklyn at a glance

Ranked by IFR Score from public data. Sponsored placements are labelled and never change the order.

Top 10 business phone system providers in Brooklyn at a glance
RankBusinessIFR ScoreGoogle ratingBased inHoursBest for
1Total Wireless665.0★ (481)Baychester, 14 mi awaySat · Sun · EveningsOverall
2Blink Voice654.8★ (312)Uniondale, 19 mi awaySat · Sun · Evenings—
3Total Wireless645.0★ (286)East Tremont, 14 mi awaySat · Sun · Evenings—
4Total Wireless645.0★ (304)Fordham, 16 mi awaySat · Sun · Evenings—
5Brooklyn Bell Telecommunications645.0★ (125)BrooklynSat · Sun · Evenings—
6Natural Wireless634.5★ (197)New York City, 7 mi awaySat · Sun · Evenings—
7Pure Minutes634.7★ (1,206)Bridgewater, 36 mi away——
8Aurora Computer Technology, Inc635.0★ (129)Staten Island, 9 mi awaySat · Sun—
9net2phone - Cloud Communications Solutions Provider634.4★ (246)Newark, 13 mi awaySat · Sun · Evenings—
10SmartChoice Communications624.8★ (71)New York City, 7 mi awaySat · Sun · Evenings—

The 658 best business phone system providers in Brooklyn, ranked

Ordered by IFR Score, a 0–100 score from nine published factors. Paid placement never changes the order.

Ranked by IFR Score from public data. Sponsored placements are labelled and never change the order.

  1. Ranked #1 in Brooklyn

    Based in Baychester, 14 mi away

    66/100IFR Score

    Ranked #1 because of its Google rating and service focus: 5.0★ from 481 Google reviews, listed on Google as “Telecommunications service provider”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 481 Google reviews
    Hours
    Mon–Sun 10 AM–8 PM
    Address
    2395 Westchester Ave, Bronx, NY 10461
  2. Based in Uniondale, 19 mi away

    65/100IFR Score

    Ranked #2 because of its Google rating and service focus: 4.8★ from 312 Google reviews, listed on Google as “Telecommunications service provider”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.8★ from 312 Google reviews
    Hours
    Mon–Sun 12 AM–12 AM
    Address
    70 Charles Lindbergh Blvd, Uniondale, NY 11553
  3. Based in East Tremont, 14 mi away

    64/100IFR Score

    Ranked #3 because of its Google rating and service focus: 5.0★ from 286 Google reviews, listed on Google as “Telecommunications service provider”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 286 Google reviews
    Hours
    Mon–Sun 10 AM–8 PM
    Address
    1186 E 180th St, Bronx, NY 10460
  4. Based in Fordham, 16 mi away

    64/100IFR Score

    Ranked #4 because of its Google rating and service focus: 5.0★ from 304 Google reviews, listed on Google as “Telecommunications service provider”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 304 Google reviews
    Hours
    Mon–Sat 10 AM–7 PM · Sun 11 AM–5 PM
    Address
    347 E 204th St, Bronx, NY 10467
  5. Based in New York City, 7 mi away

    63/100IFR Score

    Ranked #6 because of its Google rating and service focus: 4.5★ from 197 Google reviews, listed on Google as “Telecommunications service provider”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.5★ from 197 Google reviews
    Hours
    Mon–Sun 12 AM–12 AM
    Address
    1412 Broadway, New York, NY 10018
  6. Based in Bridgewater, 36 mi away

    63/100IFR Score

    Ranked #7 because of its Google rating and service focus: 4.7★ from 1,206 Google reviews, listed on Google as “Telecommunications service provider”.

    Based on 7 of 9 factors; recency and availability not yet collected.

    • 4.7★ from 1,206 Google reviews
    Address
    75 Washington Valley Rd Cn753, Bedminster, NJ 07921
  7. Based in Staten Island, 9 mi away

    63/100IFR Score

    Ranked #8 because of its Google rating and service focus: 5.0★ from 129 Google reviews, listed on Google as “Telecommunications service provider”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 129 Google reviews
    Hours
    Mon–Fri 8 AM–6 PM · Sat–Sun 9 AM–5 PM
    Address
    543 Cary Ave, Staten Island, NY 10310
  8. Based in New York City, 7 mi away

    62/100IFR Score

    Ranked #10 because of its Google rating and service focus: 4.8★ from 71 Google reviews, listed on Google as “Telecommunications service provider”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.8★ from 71 Google reviews
    Hours
    Mon–Sun 12 AM–12 AM
    Address
    33 E 33rd St #1108, New York, NY 10016
  9. Based in Baychester, 16 mi away

    62/100IFR Score

    Ranked #11 because of its Google rating and service focus: 5.0★ from 127 Google reviews, listed on Google as “Telecommunications service provider”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 127 Google reviews
    Hours
    Mon–Sun 10 AM–8 PM
    Address
    1350 E Gun Hill Rd, Bronx, NY 10469
  10. Based in East Tremont, 15 mi away

    62/100IFR Score

    Ranked #12 because of its Google rating and service focus: 5.0★ from 115 Google reviews, listed on Google as “Telecommunications service provider”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 115 Google reviews
    Hours
    Mon–Sat 10 AM–8 PM · Sun 10 AM–7:30 PM
    Address
    681 E 187th St, Bronx, NY 10458
  11. Based in Valley Stream, 13 mi away

    62/100IFR Score

    Ranked #13 because of its Google rating and service focus: 4.8★ from 127 Google reviews, listed on Google as “Telecommunications service provider”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.8★ from 127 Google reviews
    Hours
    Mon–Sat 10 AM–7 PM · Sun 11 AM–5 PM
    Address
    165 Rockaway Ave, Valley Stream, NY 11580
  12. Based in East Tremont, 15 mi away

    61/100IFR Score

    Ranked #14 because of its Google rating and service focus: 4.8★ from 123 Google reviews, listed on Google as “Telecommunications service provider”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.8★ from 123 Google reviews
    Hours
    Mon–Sat 9:30 AM–7:30 PM · Sun 10:30 AM–6:30 PM
    Address
    571 E 187th St, Bronx, NY 10458
  13. Based in Brooklyn

    61/100IFR Score

    Ranked #15 because of its Google rating and service focus: 5.0★ from 52 Google reviews, listed on Google as “Telecommunications service provider”.

    Based on 8 of 9 factors; recency not yet collected.

    • 5.0★ from 52 Google reviews
    Hours
    Mon–Thu 12 AM–12 AM · Fri 9 AM–4 PM · Sat closed · Sun 12 AM–12 AM
    Address
    1625 60th St, Brooklyn, NY 11204
  14. Based in Jamaica, 8 mi away

    61/100IFR Score

    Ranked #16 because of its Google rating and service focus: 4.8★ from 85 Google reviews, listed on Google as “Telecommunications service provider”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.8★ from 85 Google reviews
    Hours
    Mon–Sat 10 AM–8 PM · Sun 11 AM–7 PM
    Address
    135-20 Liberty Ave, South Richmond Hill, NY 11419
  15. Based in Baychester, 17 mi away

    61/100IFR Score

    Ranked #17 because of its Google rating and service focus: 4.8★ from 116 Google reviews, listed on Google as “Telecommunications service provider”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.8★ from 116 Google reviews
    Hours
    Mon–Sat 10 AM–7 PM · Sun 11 AM–5 PM
    Address
    3996 White Plains Rd, Bronx, NY 10466
  16. Based in West New York, 10 mi away

    61/100IFR Score

    Ranked #19 because of its Google rating and review volume: 4.9★ from 2,196 Google reviews, the most in Brooklyn.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.9★ from 2,196 Google reviews
    Hours
    Mon–Sat 9 AM–7 PM · Sun 12 PM–5 PM
    Address
    5715 Bergenline Ave, West New York, NJ 07093
  17. Based in East Massapequa, 28 mi away

    61/100IFR Score

    Ranked #20 because of its Google rating and service focus: 4.9★ from 148 Google reviews, listed on Google as “Telecommunications service provider”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.9★ from 148 Google reviews
    Hours
    Mon–Sat 10 AM–8 PM · Sun 11 AM–6 PM
    Address
    1023 Fulton St, Farmingdale, NY 11735
  18. Based in Irvington, 16 mi away

    61/100IFR Score

    Ranked #21 because of its Google rating and service focus: 4.9★ from 92 Google reviews, listed on Google as “Telecommunications service provider”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.9★ from 92 Google reviews
    Hours
    Mon–Sat 10 AM–7 PM · Sun 11 AM–6 PM
    Address
    1 Mill Rd, Irvington, NJ 07111
  19. Based in New York City, 7 mi away

    61/100IFR Score

    Ranked #22 because of its Google rating and service focus: 4.2★ from 960 Google reviews, listed on Google as “Telecommunications service provider”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.2★ from 960 Google reviews
    Hours
    Mon–Fri 9 AM–5 PM · Sat–Sun closed
    Address
    295 Madison Ave 6th Floor, New York, NY 10017
  20. Based in Brooklyn

    60/100IFR Score

    Ranked #23 because of its Google rating and service focus: 4.9★ from 65 Google reviews, listed on Google as “Telecommunications service provider”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.9★ from 65 Google reviews
    Hours
    Mon–Thu 10 AM–7 PM · Fri 10 AM–1 PM · Sat closed · Sun 11 AM–6 PM
    Address
    5313 13th Ave, Brooklyn, NY 11219
  21. Based in Brooklyn

    60/100IFR Score

    Ranked #25 because of its Google rating and service focus: 4.0★ from 114 Google reviews, listed on Google as “Telecommunications service provider”.

    Based on 8 of 9 factors; recency not yet collected.

    • 4.0★ from 114 Google reviews
    Hours
    Mon–Sat 10 AM–8 PM · Sun 10 AM–6 PM
    Address
    435 Fulton St, Brooklyn, NY 11201

Business phone system providers ranked #26 to #50

#1 to #25 are shown in full above. Here are #26 to #50, in IFR Score order; each links to its profile. We publish the top 50 of 658 ranked business phone system providers here; the rest are on their profiles.

business phone system providers in Brooklyn, ranks 26 to 50
RankBusinessIFR ScoreGoogle ratingDistance
26Quantum Communications LLC605.0★ (38)8 mi
27212areacode.com594.9★ (125)7 mi
28CoreSite New Jersey Data Center (NY2)594.2★ (56)11 mi
29TeleCloud595.0★ (238)30 mi
30Total Wireless594.4★ (63)8 mi
31Unlimited Israel | Hipsim World Phone, Pocket WiFi & Israel SIM Rental594.9★ (196)32 mi
32Nalotel594.4★ (32)9 mi
33DV Comm Systems | Cabling NYC595.0★ (63)In Brooklyn
34Total Wireless595.0★ (28)9 mi
35SendMyCall584.6★ (29)16 mi
36Advanced Hosted Services585.0★ (34)28 mi
37Dataverge584.1★ (17)In Brooklyn
38Abadi Group Inc585.0★ (157)26 mi
39Total Wireless584.9★ (797)14 mi
401Voice584.7★ (70)In Brooklyn
41DynaLink Communications, Inc584.1★ (47)5 mi
42Jaydien Network Solutions584.9★ (353)44 mi
43Tekscape Inc. | Managed IT Services NYC584.3★ (18)7 mi
44Total Wireless585.0★ (648)17 mi
45Phone584.8★ (17)13 mi
46Total Wireless585.0★ (15)In Brooklyn
47Total Wireless584.9★ (616)12 mi
48Total Wireless585.0★ (14)In Brooklyn
49Total Wireless584.9★ (37)21 mi
50Total Wireless584.7★ (27)10 mi

Also serving Brooklyn

20 more business phone system providers within 50 mi that we can't rank yet: too few reviews, or a service we couldn't confirm. Listed A to Z.

Unranked business phone system providers serving Brooklyn
BusinessGoogle ratingDistance
Brooklyn Computer Center4.5★ (78)In Brooklyn
Brooklyn Tech Guy5.0★ (54)In Brooklyn
CELLPHONE DOCTOR4.4★ (269)In Brooklyn
Charter Technology Solutions5.0★ (42)In Brooklyn
CompuConnect Inc - IT Services5.0★ (147)In Brooklyn
Fast Fix Cell Phone Repair Service & Accessories4.9★ (206)In Brooklyn
Geek Shop4.8★ (438)In Brooklyn
iFixScreens 5th Ave Brooklyn4.7★ (1,248)In Brooklyn
Kaos Computing4.8★ (531)In Brooklyn
Luigi Multiservice Inc.4.8★ (102)In Brooklyn
Mr Fix – Phones, Computers and More4.6★ (332)In Brooklyn
Mr. Fixsmith - Phone and Computer Repair4.7★ (225)In Brooklyn
PC Max Solutions Inc5.0★ (71)In Brooklyn
Shemene Minter da Notary Queen5.0★ (49)In Brooklyn
Svarga 21 inc4.7★ (225)In Brooklyn
TAG Boro Park4.2★ (118)In Brooklyn
Technical Difficulties4.9★ (285)In Brooklyn
TheComputerStore4.3★ (110)In Brooklyn
Uwire Phone & Computer Repair4.9★ (409)In Brooklyn
Uz wireless INC4.5★ (170)In Brooklyn

How we ranked Brooklyn business phone system providers

We scored 658 Brooklyn business phone system providers on nine factors, weighted as shown. An IT firm is ranked when its service is confirmed and it has 3 or more Google reviews or a claimed profile. An IT firm with no Google reviews scores zero on rating, review volume and recency. Other unknown factors are left out, not counted as zero. Scores last refreshed November 9, 2026.

Paid placement never changes a rank or score. Sponsored businesses are paid, labelled, limited to 3 and shown above the ranking, outside it.

Read the full method: formula, sources and exclusions

IFR Score factors and weights
FactorWeightComputed fromIn Brooklyn data
Reputation25%Google star rating, adjusted for how many reviews back itMeasured
Review volume15%Number of Google reviews, compared with the most-reviewed IT firm on the listMeasured
Recency10%Share of reviews from the last 12 monthsNot yet collected
Availability5%Weekly open hours, Saturday, Sunday and 24/7 supportMeasured
Service focus15%How clearly the firm does this service (its Google category and name)Measured
Proximity5%Based in the city scores highest, less the farther away it isMeasured
Claimed profile10%The firm has claimed its IT Firms Ranked profile (free or paid earn the same)Measured
Partnered5%The firm links to IT Firms Ranked from its own website with our badge, checked periodicallyMeasured
Client reviews10%Verified client reviews collected by IT Firms Ranked: their rating and how many there areMeasured

How to choose a business phone system provider

  1. Ask whether the system is cloud-hosted or installed on site, and who maintains it.
  2. Check internet capacity and backup: a cloud phone system stops when your connection does.
  3. Ask how 911 locations are registered for each phone and for remote staff.
  4. Compare per-user prices on the same features (call recording, queues, integrations).
  5. Ask for two or three references from clients of your size and industry, and call them.
  6. Get the scope, response times and price in writing before you sign, including how you leave and get your data back.

Questions to ask a business phone system provider

  • Is the price per user, and which features are extra?
  • Will you port our existing numbers, and how long does it take?
  • What happens to calls if our internet connection goes down?
  • How are 911 locations set up for office and remote staff?
  • Who do we call for support, and during which hours?
  • What is the contract length, and are phones bought or leased?

Terms explained

MSP (managed service provider)
A firm that runs a business’s IT for a recurring fee: monitoring, patching, help desk, backups and security tools.
Co-managed IT
An arrangement where an outside firm supports an in-house IT person or team, sharing tools and tasks.
Break-fix
IT support paid per incident or per hour, with no monthly agreement.
SLA (service-level agreement)
The contract terms for response and resolution times, uptime and support hours.
Help desk
The support line staff call or email for IT problems.
RMM
Remote monitoring and management software that lets an IT firm watch, patch and fix computers remotely.
vCIO
A virtual chief information officer: part-time IT strategy and budgeting from an outside firm.
MSSP
A managed security service provider: a firm that monitors and manages security tools around the clock.
EDR / MDR
Endpoint detection and response software, and the managed service of people watching its alerts (managed detection and response).
MFA
Multi-factor authentication: a second proof of identity, such as an app prompt, on top of a password.
Penetration test
An authorised, simulated attack on your systems to find weaknesses before criminals do.
SOC 2
An independent auditor’s report (AICPA standard) on a service provider’s security controls.

Business phone system providers in Brooklyn: frequently asked questions

Who is the best business phone system provider in Brooklyn?

By IFR Score, the highest-ranked business phone system provider in Brooklyn, NY is Total Wireless with an IFR Score of 66/100. It has 5.0★ from 481 Google reviews. It is open 7 days a week. Blink Voice (#2) and Total Wireless (#3) follow. We ranked 658 business phone system providers on nine factors, last updated November 9, 2026.

How many business phone system providers are there in Brooklyn?

ITFirmsRanked ranks 658 business phone system providers serving Brooklyn, NY. 11 of them are based in Brooklyn; the rest serve it from nearby towns. Another 20 within 50 mi are listed but not ranked yet. Counts are as of November 2026.

Which business phone system providers in Brooklyn work on weekends?

391 of 658 ranked business phone system providers post Saturday hours and 358 post Sunday hours. The highest-ranked open Saturdays are Total Wireless (#1), Blink Voice (#2) and Total Wireless (#3). Posted hours are office hours; many firms also run an after-hours support line for contract clients.

What Google rating do Brooklyn business phone system providers have?

The median Google rating among 658 rated business phone system providers in Brooklyn is 4.9★, with a median of 17 reviews. Optimum has the most, 2,196 reviews, and ranks #19. We adjust ratings for review count, so a few five-star reviews cannot top the list.

How does ITFirmsRanked rank business phone system providers?

Each business phone system provider gets a 0–100 IFR Score from nine published factors, led by reputation (25%), review volume (15%), service focus (15%) and recency (10%). An IT firm with no Google reviews scores zero on rating, review volume and recency; other factors we cannot measure are left out. Only IT firms with a confirmed service and 3 or more reviews, or a claimed profile, are ranked.

Do business phone system providers outside Brooklyn count in this ranking?

Yes, if they are within 50 mi of the Brooklyn city center, our service radius for business phone system providers. Each listing shows where the IT firm is based and how far away it is. Proximity is 5% of the IFR Score, so a nearby IT firm gets a small edge.

Can business phone system providers pay to rank higher on ITFirmsRanked?

No. The IFR Score never reads payment status, and this ranking has 0 paid placements. Up to 3 Featured IT firms may appear above the list, labelled Sponsored and showing their honest rank.

What does a business phone system provider do?

Business phone system providers set up and support office phone systems, mostly cloud VoIP today: numbers, desk phones, call routing, voicemail and contact-centre features.

How are business phone system providers in Brooklyn ranked?

By IFR Score: Google rating and review volume, recent reviews, opening hours, how clearly the firm does business phone systems and VoIP, distance, a claimed profile, our badge and verified client reviews. Sponsored placements never change the order.

Can we keep our phone numbers if we switch providers?

In most cases yes: numbers can be ported to a new provider in the US and Canada. Keep your current service active until the port is complete, and ask the new provider to manage the port request.

What about 911 calls on a VoIP system?

Each phone needs a registered location so 911 calls go to the right place. In the US, multi-line systems must support direct 911 dialling and send dispatchable location information under federal rules (Kari’s Law and RAY BAUM’S Act). Ask the provider how they set this up.

Update log for Brooklyn

  1. November 2026: IFR Scores recalculated for 658 business phone system providers serving Brooklyn.
  2. November 2026: 1 duplicate listing merged.